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Canary Islands Special Offers
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3.8
Google reviews (4592)
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£429
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Set on one of Fuerteventura’s beautiful sandy beaches, the SBH Costa Calma Beach Resort is a fantastic choice for families looking for a relaxing break. With swimming pools for all ages, children’s entertainment, sports facilities, and plenty of space...
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Up to 5% Off when travelling between 01/11/2026 - 30/04/2027.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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Up to 30% Off when travelling between 07/09/2026 - 31/10/2026.
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Up to 30% Off when travelling between 07/09/2026 - 31/10/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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3.8
Google reviews (4592)
Stu
Lovely resort. Very helpful staff (who accommodated my child when she got poorly by allowing food into the room), nice rooms with full air-conditioning, decent food with a good choice and daily rotating dishes. Many pools to choose from, lifeguards on duty around the pools, great choice of drinks and different activities to do in the day and entertainment at night. I Highly recommended staying here.
Harry
We arrived at SBH Costa Calma Beach Resort expecting the holiday from hell after reading some of the online reviews, but it turned out to be one of my favourite holidays I've ever been on.
The food was excellent, with plenty of choice and something different available each day. The rooms were comfortable, clean, and did exactly what we needed them to do. The staff were friendly, helpful, and always happy to assist with any questions or requests.
We also rented a car through the hotel, which was straightforward and made it much easier to explore the island. While there isn't a huge amount to do in the immediate local area, having a car allowed us to visit some beautiful beaches and attractions further afield.
Overall, we had a fantastic stay and found that our experience was completely different from many of the reviews we'd read beforehand. We wouldn't hesitate to return.
Andrea Camber
We had an amazing holiday at this resort!
Its at the great location,next to the beaches.Pools are great,clean,well maintained,kids pool at the perfect temperature.
Food was very good,lots of variety,fresh,tasty and we were full after every meal.
Rooms were cleaned ,even tought hotel has few outdated bits to replace for better impersion.
And definitly the best part were animation team!Vivian was brilliant with kids in Mini Club! Filipo was making sure that we are entertainmened with activities,and other ones like Francesco and Anna were super friendly. They helped take our holiday to the next level.
We left with great memories and hopefully its wasnt our last time!
Damien
I would strongly advise against staying at this hotel. I booked an 8 day stay with my partner which went from bad to worse.
On our first night we discovered that there were cockroaches coming in and out of gaps in the wall of our room as well as the air con not working. We immediately notified reception and requested a room change. We were told they had no other rooms available and the hotel has cockroach’s everywhere so if they were to change our room there would likely be many more as we were currently on the top floor (5th). I spent the following days reporting these issues as well as making the hotel aware my partner was asthmatic and 6 months pregnant meaning the conditions were a risk to her wellbeing. Despite this no resolution was provided. The hotel later said they do not provide air conditioning to the rooms outside of the peak summer months and if I had an issue with this I had to take it up with my holiday provider as there was nothing they would do.
Additionally as mentioned by other guests the hotel has been poorly maintained with multiple facilities not working or not existing, such as the gym. Throughout our stay the urinals in the bathrooms around the hotel would often overflow flooding the bathrooms in urine.
Finally if you have any dietary requirements or allergies, be very careful eating in the hotel as the food labelling is extremely poor. I found they would routinely put meats and fish in pasta and salad dishes but not list it as such.
Lucia Czuczorova
Hotel is ok but little bit dated. I would say it is somewhere between 3 and 4 stars. It was not love for the 1st sight but I really felt in love day after day 😉. Its beachfront but be careful because island is so so so windy!!! Not breeze,I mean really strong wind 😉 thats why we did not use main pool at all,just small pool.. a little bit hidden from that wind. Staff is very very polite and friendly. Guests are 80% seniors from Germany,then NDL or Poland. Nice and quiet.
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4.2
Google reviews (6437)
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£429
Based on 7 Nights, Bed & Breakfast, Including Flight & Hotel
Set against Lanzarote’s captivating waters, Barcelo Lanzarote Active Resort is a perfect mix of relaxation and adventure. With breathtaking ocean views, world-class facilities, and activities for all ages. Wake up to ocean breezes, dive into volcanic...
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Up to 10% Off when travelling between 01/11/2026 - 30/04/2027.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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Up to 10% Off when travelling between 20/09/2026 - 31/10/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.2
Google reviews (6437)
Alex Gill
The hotel and the majority of the staff were amazing. Rooms and hotel lobby were spotless. The floors between rooms in the suite side of the hotel could do with having more attention with dust/hair collecting on the stairs. The pool also had debris in the bottom of it most days along with a large number of broken tiles around the outside. However the daytime snack bars were fantastic the food offered was very good along with the soft and hard drinks available. The buffet at meal times was better on the hotel side than the suite side in our opinion but the variety was huge and there was always food for everyone. Amenities were great probably the best hotel gym ive had access to but the equipment could do with being cleaned at some point. Night time entertainment was good and varied however the inside location is poor due to the pillars and no AC so it was always too hot. This was much improved when they started using the outdoor stage towards the end of the holiday. Location was good i only gave it 4 stars due to being missold the idea of there being a "beach" by their pictures and it was a rock pool. Ignoring that we rented a car and were very pleased to see that literally everywhere on the island was within 1hr of our hotel. Only other downside i can mention is there is no pharmacy on the site and its either a 40min walk or 5 min taxi to the nearest they did have 1 but demolished it for a royal level part of the hotel. I would recommend and/or visit again
Emma Broadfoot
Barcelo Active has done it again. My family holiday has been the best. Food was great always something so put a good plate of food together . Breakfast was good. Frest pastries every morning as well. Smoothies were lush. I stayed in a family suite this time. It was great, cleaned everyday. The plaza entertainment was good. Loved all 10 days. There's a bus stop outside €4.20 for 5 people to go puablo marina(the square). Carmen on reception was great once again and Sebastian the waiter is a good lad. Big shout to the cleaning maides they keep the hotel very clean. So Gracias Barcelo see you all soon. Xx
Gareth Ward
We recently stayed at Barceló Lanzarote Active Resort and overall had a really good holiday.
Positives:
- The location of the resort is brilliant — great access to everything and a lovely setting.
- The food was great with plenty of choice.
- The staff were very attentive and genuinely helpful throughout our stay.
- The gym was very good.
Areas for improvement:
- Our room needed some upkeep to match the high standard of the rest of the resort. The resort felt really good but then the room itself didn't match. Dirty, lots of stains, sockets hanging off the wall and missing lightbulbs.
- The WiFi didn’t work well in the bar or pool areas, which made it difficult to stay connected.
- The rooms could be cleaner at times and felt a bit basic compared to the rest of the site.
- We had no air‑con for the first week due to a fault. The team did send a temporary unit, which we appreciated, but being on the ground floor meant we would have had to leave the balcony door open for the vent. With three young children, that didn’t feel secure, so we chose not to use it. We understand this was out of their control, but it did affect our experience.
Overall, the resort itself is good and the staff work really hard. With a bit more attention to the rooms and facilities, it would easily be a five‑star stay.
Neil
Overall, a great experience.
The hotel is about 3 kilometers south of the town and there's a lovely coastal path to walk or jogg along.
It's a great location with seaviews and the ambience is relaxed and calming.
The rooms, gym, dining room and food met our expectations.
I've no hesitation in recommending this hotel.
We needed some help during our stay and it's best to speak directly with the guest experience team. They were superb.
The only reason this is a 4-star review is because the toilet facilities adjacent to the restaurant, specifically para los hombres, need to be renovated.
Luis Elorz
The best kids’ entertainment we could have hoped for!
Our two little girls have had wonderful mornings thanks to two of the nicest, kindest and most enthusiastic staff members, Sara and Cristina.
Every morning after breakfast, they couldn’t wait to head to the kids’ club, where they happily stayed until lunchtime (1:15 pm), enjoying a wide variety of fun activities. They loved it so much that they now both want to grow up and work there, just like Sara and Cristina!
Thank you both for all your hard work, energy and genuine care. You made our daughters feel incredibly special and gave them memories they’ll never forget.
We will definitely be back!
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4.5
Google reviews (4024)
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£449
Based on 7 Nights, Bed & Breakfast, Including Flight & Hotel
Perched along the sun-drenched coastline of Fuerteventura, the Elba Sara Beach & Golf Resort offers an idyllic retreat where luxury meets natural splendour. Imagine waking up to the gentle murmur of the Atlantic, with golden sands stretching as far as...
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Up to 5% Off when travelling between 28/08/2026 - 30/04/2027.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Up to 5% Off when travelling between 28/08/2026 - 30/04/2027.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.5
Google reviews (4024)
Ashley Jackson
I'll start with the negatives, of which there were very few.
We arrived after our flight had been delayed by over an hour, getting to the hotel at around 10:45pm, only to be told there was an issue with our room and we'd have to be moved to the Elba Carlota, which turned into a bad experience in itself.
We returned the following morning, and the assistant manager did everything he could to sort things out and got us checked in as quickly as possible, which we really appreciated.
From the moment we checked in, we were treated to a glass of cava and greeted by friendly, smiling, welcoming staff. The check-in process was thorough, with everything explained clearly, including the facilities, restaurant times, entertainment, on-site shop, and Wi-Fi.
The only other negative was the cocktails and drinks. We enjoy a good drink, especially on an all-inclusive holiday, but quite often so much alcohol was added that they became difficult to enjoy.
Our room (126) was on the ground floor in the corner, which was absolutely perfect for us. We could walk straight out into the pool area and had quick access to the beach.
The room itself was clean and comfortable, and the restaurants offered plenty of variety. The Tex-Mex food served in the Tucan Bar was a fantastic change from the buffet, and the service there was excellent.
The pool area was perfect—well maintained and spotlessly clean. The lobby was impressive, and the hotel's direct beach access was a real bonus.
The animation team were brilliant. They made a genuine effort to get people involved, and even something as simple as smiling and saying hello as they passed made a big difference. The Lion King show, paddleboarding, sangria-making, and mojito-making activities were all fantastic. We don't have children ourselves, but it was obvious how great they were with the kids.
A special mention goes to Ivan and Giulia, who were both outstanding.
There was more than enough food and drink available throughout the day, so you were never left hungry or thirsty.
My only suggestions would be to offer more non-fizzy soft drinks. Sometimes you don't want alcohol, cola, fizzy drinks, or just water, so options like iced tea or still fruit juices would be a great addition during the day.
It would also be nice if the evening entertainment carried on a little later. Even if it was just music or a playlist in the Broadway Bar until around 1am, it would give adults more opportunity to relax and enjoy the evening after the children's entertainment finishes, as 11pm feels a little early.
Overall, despite the rocky start, we had a fantastic stay and would happily return. The excellent staff, great facilities, and welcoming atmosphere far outweighed the initial inconvenience.
Hayley Hughes
We’ve just stayed here for 10 nights and had a wonderful holiday. The food was amazing and the staff were absolutely fantastic. We had great fun taking part in the activities on offer which the staff made so much fun with their enthusiasm. The animation team were all so good with the kids, especially Ruben, Ivan, Aitor, Alessandro and Yeico. The rest of the staff such as the waiters/waitresses, bar tenders, reception and room attendants were all helpful and very friendly, all making our stay a pleasant one.
We had an adjoining sea view room which was incredible! I will miss waking up to such a beautiful view every morning. The room was very clean on arrival and kept well during our stay.
We will definitely be returning and cannot wait to do so!
Indie Thompson
We had a wonderful holiday! The food was delicious, and all the hotel staff were always friendly and helpful.
A special thanks to the entertainment team! They organised great activities, lovely shows, and themed nights with professional singers.
The Mini Club was the best part of our holiday. My daughter didn’t miss a single day because she loved it so much. A special mention to the girl at the Mini Club. She was always smiling and so kind. My son adored her, and every time he saw her, he would ask for a hug. Thank you for making our holiday so special!
Matt Rawlins
Excellent customer service, staff were friendly and polite, and really made us welcome. Location is a short 20m from the airport, near the beach and a short walk from the town. It is worth noting that the hotel is directly under the flight path, so you will see and hear planes overhead.
The food was as expected for an all inclusive, some of the nights were better than others. Lunch and breakfast were reliable.
The main area for improvement is the service to the rooms, they should provide bottled water daily. We consistently found ourselves thirsty and having to plan evening trips to the bars to get water. Some of the towels provided had holes and tears to them and were not clean enough - the attention to detail isn't there.
The free roaming cats were lovely, and it was nice to see the local wildlife in the hotel grounds, such as hedgehogs.
Tessa Emery
Best entertainment team we’ve seen on holiday. From mini club for kids in morning to aqua gym, entertainment and games around the pool in daytime to mini disco and then fabulous evening entertainment with variety show and then the incredible Lion king performance with a team of 7 people just incredible. Can’t praise this entertainment team enough. Congrats team!
Rest of hotel also been incredible, warmest welcome on arrival. Amazing food and excellent choices of food every meal. Kids loved chocolate fountain and cheese nacho fountain! Clothes haven’t survived!! Great sea view rooms and service been incredible throughout. Most incredible relaxing massage on day 1 so worth booking ahead-totally got me in relaxing mode early on.
Highly recommend this hotel and great to walk to marina and feed the chipmunks on route. Thank you to all the team here.
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4.0
Google reviews (3728)
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£479
Based on 7 Nights, All Inclusive, Including Flight & Hotel
Kick back under clear blue skies at the fantastic SBH Monica Beach Resort on the sunshine shores of Fuerteventura. Fun and relaxation can both be enjoyed during an all-inclusive holiday at this splendid hotel, with guests able to stretch out beside...
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Up to 30% Off when travelling between 28/08/2026 - 31/10/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Up to 30% Off when travelling between 28/08/2026 - 31/10/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.0
Google reviews (3728)
Марінка Іванівна
All of our cash was stolen from our hotel room. At reception, we were told that nobody except us and the hotel staff had entered the room. Guests are being robbed while the management turns a blind eye to it. I regret not reading the reviews earlier, because I am clearly not the first person whose cash was stolen from the room.
After the theft, I was honestly scared to stay in the room because it became obvious how easy it was for someone to get inside. The key card for our room constantly stopped working, and we had to go to reception again and again to reactivate it.
The man at the reception desk was very rude and did not even apologize. The restaurant staff were friendly and the food was good, but that does not make up for the terrible experience.
The refrigerator was dirty, there was mold on the bathroom window, and the bed linen was never changed — the staff only made the bed without replacing the sheets.
I would not recommend this hotel to anyone and I will never return.
Bob
I have heard a lot of mixed reviews about this place so I’d like to share my experiences . The food is lovely and very worth the all inclusive me personally I’m really picky but their lunch / meal options are delicious . They have changing rotations of food every night . Although the food changes they’res always fresh pizza and chip with amazing salad option s and many choices of breads as well as some nights having a great selection of seafood including fresh prawns and oysters (great for sea food lowers as amazing options ) . They have ice cream which is delicious and creamy . The entertainment is quite good for younger ages and some nights older . The entertainment team is kind funny and helpful along with the rest of the staff . One problem though is we did notice after the cleaners had been out charger our wasn’t their which we still dont know weather was an accident or not we went to the shop to discover their 40 euros other than that great workers . The pools are great as one of the main 2 is heated and the other isn’t so you can change depending on how you’re feeling . Also just want to make sure for anyone reading this who is considering booking the slides are quite slow for anyone over the age of 12 due to them not being powerful enough and quite slow at that age due to ruff weight . Our only complaint is our room is quite far witch seems to be a different hotel or apartment complex merged into the SBH one which is quite the walk to meals but it’s quiet and mainly our fault as we booked a suit instead of a room but would have preferred some warning when booking . Also theirs a bus stop to the zoo really easy accessible and i would recommend the zoo 100% . Overall great food , great service , close to the beach and o would recommend to anyone planning on booking !!
Joanna Hillary
Staff at reception are rude (pretend to not understand English). Issues with room being inadequate for young children bricks flaking unstable balcony glass, staff at reception or management wouldn't change our rooms. We had to call easyjet from our mobiles to demand a room change as it wasnt what we paid for.They then changed our room 1 day later. This made it a bad experience for us. Rooms are cleaned in the daytime beds made but no clean sheets all week. Wouldn't return to this hotel. Cockroach was seen at reception. Nothing to do outside of the hotel no excursions.
Shirley Daley
Was there 3 weeks ago in room 500 which is a good walk from all the amenities, the rooms are large and clean but in need of updating, the rails in the wardrobes we're really rusty and the living room had damp on the wall. The hotel itself is lovely with plenty of sunbeds, food is good if a little cold (but aways a microwave) drinks are good and barstaff very efficient entertainment on a night was quite good all in all a good holiday
Stew Scott
Coata Calma is a lovely resort with a stunning beach, however, bit of a trek so look into transfers first.
Hotel is good in some parts, excellent in others.
Firstly, the dining room staff, the food & the restaurant layout were all excellent. Loads of choices, eat inside or out & not banging elbows like some hotels. The staff were very pleasant & helpful & always a welcoming smile.
The bars & barstaff, again, very good & pleasant. Spent alot more time in the pool bar as it was more relaxed & not one for being stuck inside. Didnt go to any entertainment so cannot comment on it, however met some people who did & said it was very hit & miss.
Pools are very nice & the animation team do try hard but not too much interest in what they were doing.
Rooms, fine, didnt find any issues & slept well.
Overall, a nice hotel in a nice location, but.......
my issues were as follows :-
Very few English speakers both staff & other guests which made it a little bit difficult to mingle as a Solo traveller.
One for beach lovers if that is your thing.
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Up to Off 32% off & Free Dinner & Free Spa Package*
4.5
Google reviews (3721)
Canary Islands Special Offers
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£549
Based on 7 Nights, Bed & Breakfast, Including Flight & Hotel
Take flight to the shores of Lanzarote for a luxurious adults-only holiday at the 5-star Secrets Lanzarote Resort & Spa. Occupying a picture-perfect spot overlooking the glistening waters of the Atlantic Ocean, this heavenly Canary Island retreat is...
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Up to Off 32% off & Free Dinner & Free Spa Package*
Up to Off 32% off & Free Dinner & Free Spa Package*
Up to 32% Off when travelling between 01/09/2026 - 31/10/2027. Bed & Breakfast guests staying a minimum of 5 nights also receive one complimentary dinner at World Café buffet restaurant per person per stay. Guests over 16 yrs also receive one €25 voucher per person per stay redeemable exclusively at the Spa for Spa services (Spa Circuit and treatments only).
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type & board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
Minimum 5 nights apply. **Blackout Dates Apply
Up to 32% Off when travelling between 01/09/2026 - 31/10/2027. Bed & Breakfast guests staying a minimum of 5 nights also receive one complimentary dinner at World Café buffet restaurant per person per stay. Guests over 16 yrs also receive one €25 voucher per person per stay redeemable exclusively at the Spa for Spa services (Spa Circuit and treatments only).
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type & board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
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4.5
Google reviews (3721)
Tom Brinkley
We had a fantastic stay at Secrets Resort & Spa Lanzarote. The resort is beautiful, spotless, and has such a relaxing atmosphere. Our room was lovely, comfortable, and cleaned to an excellent standard every day, which made our stay even more enjoyable.
The staff were friendly, welcoming, and attentive throughout our visit. The food and drinks were great, with plenty of choice at the buffet and a different theme each night, which kept the dining experience varied and enjoyable.
Activities could be booked easily through the Hyatt Inclusive Collection app, making it simple to plan and make the most of our stay. The evening cocktail demonstrations were a real highlight for us and became something we looked forward to each night. They were great fun and a fantastic addition to the evening entertainment.
A special mention to the resort’s resident cats, who added so much charm and made our holiday even more memorable. It was great to see them being so well cared for, and they truly added to the warm and welcoming atmosphere of the resort. They were such a wonderful part of our experience and may just have been the extra special touch that makes us want to return again in the future!
Thank you to everyone at Secrets Resort & Spa Lanzarote for such a wonderful holiday and for creating so many happy memories.
I
I’d definitely give this hotel 5 stars! We had an amazing stay at Secrets Lanzarote. The entertainment and activities were brilliant and at no added cost to your stay. This meant there was plenty to do throughout the day and evening they held beautiful live preferences which was so lovely to watch. The spa was incredible and one of the highlights of the trip – such a relaxing and unique experience and they offered us a free voucher for one day which was just so kind and generous.
The hotel has three different pools, so there was always somewhere to unwind, and it was great that they showed football in the halftime bar as the World Cup is going on! What really made the stay special, though, was the service. Every member of staff went above and beyond to make us feel welcome and valued. You genuinely feel special here, and it’s obvious that they really care about their guests.
The only downside for me was the food selection for vegetarians, which could definitely be improved. There weren’t as many exciting options as I’d hoped for. However, this wasn’t enough to take away from what was otherwise a fantastic holiday as the marina was only a 10 minute walk with amazing food choices and they also hold a Friday market in the morning every week which had such beautiful dresses and creative trinkets.
Overall, a wonderful hotel with outstanding service, great facilities, and a fantastic atmosphere. I would happily return and highly recommend it to anyone visiting Lanzarote and it’s only a 15 minute drive from the airport. ⭐⭐⭐⭐⭐
Lizanne Allcock
As soon as you arrive, you're greeted by smiles from the reception staff, particularly Veronica. The Guest Experience Team are phenomenal, especially Carla who seems to be omnipresent 😂😍. If there are any issues, Carla and the rest of the team and staff will do their best to help.
It was our third visit at the end of April 2026 and we are already booked to return later this year. There was some work going on to the grill restaurant, but it didn't impact our holiday greatly, as most of the noisy work was finished.
Rooms are fabulous, shower superb, sunbeds are cushioned unlike some hotels and the food selection is very good.
We love the fact that you don't have to book sunbeds or restaurants, it makes for a much more relaxing holiday! Never a problem finding a sunbed!
Well done Secrets Lanzarote 👏⭐👏⭐
Debbie Woodward
This was our sixth visit to the resort and yet again, it exceeded our expectations!
We booked preferred swim-up suite all inclusive and it was perfection yet again. Super comfy beds, amazing power shower, spacious and luxurious with a perfect view of the sea.
The guest experience team were fantastic from pre-arrival to departure. Our suite was exactly as requested as a mother & daughter both wanting our own space and the attention to detail was outstanding with a bed in the lounge for my daughter. A massive thank you to the team with a particular shout out to Carla & Valentine. Laura, yet again, was just amazing though and we cannot thank her enough for making our stay so perfect! She really cares and does everything with such passion. A true ambassador for Secrets ❤️
Food and drinks were wonderful across the resort. Thank you Javier for your leadership, supported by your staff, and for the quality & attention to detail. A special thank you also to Selene & Fernanda in The Lounge for their fantastic service and quality of drinks, they really are assets to the resort.
Already booked our 7th & 8th visits, and we have high standards! Everything about this resort is perfection, elevated by the staff!
natz
Overall we enjoyed our stay in Secrets. The hotel, facilities and food is of a very high standard.
We booked B&B, availed of Coco cafe several times as well as Bluewater Grill for lunch on three occasions. Breakfast is really good with so many options, the only improvement needed is on the pastries (see further below).
Staff generally are very pleasant and helpful. Our only negative experience was at the main bar in the evening where one staff member was quite abrupt with my husband. The staff seemed to be under pressure as it was very busy.
I had mentioned I was pregnant when I booked so I was a little disappointed that there was no pregnancy pillow or any effort / consideration of this, We also had a super early check out and the hotel didn’t give us “to go” breakfast boxes which is something they should consider for guests who cannot avail of breakfast.
I had booked treatments for my husband and I in the spa. This was an excellent, truly 5* experience. My masseuse Melisa gave me a thoroughly enjoyable pregnancy massage and even a little gift for my baby, a lovely touch. Well worth the price and a good real highlight of our stay.
Some suggestions for the management of Secrets:
- please upgrade the bathroom amenities; shower gel (which is lime green!), shampoo etc. They are made in PRC and the quality is very poor and way off 5* standard. The hotel could showcase a Canarian or Spanish brand.
- Please instruct the chambermaids to fold the towels on the rack. Every day, one of the towels dangles directly where the toilet it. This is simply not hygienic! The towels should also be thicker and better quality overall.
- Change the pastries at breakfast. The pastries have an off-putting gel coating on top and some even with chocolate sprinkles.
- Have more signage / communication on what the entertainment is.
- Room decor is a little bland and beige. More colour would be welcome!
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4.4
Google reviews (5236)
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Along the sunny southern coast of Lanzarote, the Grand Hyatt Lanzarote Playa Dorada Resort redefines luxury for travellers in search of a Mediterranean paradise. A perfect blend of elegance, tranquillity, and indulgence, this resort provides the...
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Up to 32% Off when travelling between 01/09/2026 - 30/04/2027. Guests over 16 yrs can also enjoy one complimentary Spa access per person per stay and one €25 voucher per person per stay redeemable exclusively against Spa treatments.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type & board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
Minimum 7 nights apply. **Blackout Dates Apply
Up to 32% Off when travelling between 01/09/2026 - 30/04/2027. Guests over 16 yrs can also enjoy one complimentary Spa access per person per stay and one €25 voucher per person per stay redeemable exclusively against Spa treatments.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type & board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
Minimum 7 nights apply. **Blackout Dates Apply
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4.4
Google reviews (5236)
Hairon Nolasco
My Family and I arrived on mid July and we felt very welcome by the reception staff. Asim was the person that attended us and because I had a birthday during this stay, my family received a complementary stay at their infinity pool for Grand Members. Another point were we spend a lot of out time was at the splash cove pool. My son loved the slides which are very safe for kids to slide alone ( given the proper age). The service provided from the Splash Bar was exceptional. The bartender Jaida, provided a great service and made me and my family feel at home with her service and friendliness.
Jose (Lifeguard) and the Chef during the breakfast time were also very hospitalible and helpful.
There were plenty of activities to do for adults and children as well. The adventure club animation team were also pretty good and friendly.
Overall it was a great time to spend at this resort for the first time that my family and I were there. I would definitaly recommend this hotel for families looking to stay
Geraldine Williams
After just two days at the Grand Hyatt Lanzarote, I can honestly say this hotel has exceeded all of our expectations.
The hotel itself is beautiful, immaculately maintained and in a perfect location. Our room is spacious, comfortable and thoughtfully equipped, with robes, a fully stocked minibar that’s replenished daily, and everything you need for a relaxing stay.
The service has been exceptional from every member of staff, but a special mention has to go to Victoria at the pool bar and Ahmed in the sports bar. They are both absolute stars – so friendly, attentive and genuinely keen to make sure every guest has a wonderful experience. Nothing is ever too much trouble.
The food has been excellent throughout our stay so far, with plenty of choice and fantastic quality, and the drinks are equally impressive. Little touches like the readily available pool towels really add to the overall experience.
We’re only halfway through our holiday, but we’ve already said we’ll definitely be back. Thank you to everyone at the Grand Hyatt Lanzarote for making our stay so memorable.
Tushar Patel
Our recent stay at Dreams Lanzarote Resort was nothing short of exceptional, especially considering we were a group of 17 people, all with vegetarian and vegan dietary requirements. From the moment we arrived, the hotel went above and beyond to ensure every single guest was catered for individually.
What truly stood out was the level of care taken with our meals. A bespoke menu was created daily, tailored to each person’s specific dietary needs. It’s rare to see such attention to detail on this scale, and every member of our group felt genuinely looked after. The variety, quality, and thoughtfulness of the food made a huge difference to our experience.
Beyond dining, the resort itself is fantastic. The facilities are excellent, the rooms are clean, modern, and well-equipped, and everything is maintained to a very high standard. The nearby beach was another highlight—exceptionally clean, with soft sand, minimal stones, and no seaweed in the water. The availability of free sunbeds and umbrellas made it even more enjoyable.
The guest relations team were incredibly helpful throughout our stay, always responsive and accommodating. A special thank you goes to Cesar from guest relations for his outstanding support with food planning and recommendations, Laura at Himitsu restaurant, and Beatriz at the buffet. Their warmth, sense of humour, attention to detail, and willingness to help made our stay even more memorable.
We would highly recommend Dreams Lanzarote Resort to anyone, especially groups with specific dietary needs. The level of service and care we experienced was truly outstanding.
Rob Ford
The Grand Hyatt Lanzarote Playa Dorada is a beautiful, clean hotel in a fantastic location. It's just a short, easy walk to the harbour, restaurants and local shops, which made exploring Playa Blanca really convenient.
The rooms were comfortable and the hotel itself is immaculately maintained. The menus also sounded imaginative and exciting, but unfortunately the food often didn't live up to the descriptions. The presentation and flavours were quite underwhelming.
The biggest disappointment was the service. Throughout our entire stay, there wasn't a single member of staff walking around the pool taking drinks orders. I don't expect constant waiter service, but having someone come around every hour or so would make a huge difference. Instead, every drink meant getting up, walking to the bar and joining the queue, which became frustrating when you're supposed to be relaxing on holiday.
We also found the staff to be less friendly and attentive than we'd expect from a five-star Grand Hyatt. The level of service simply didn't match the standard the hotel promotes.
As all-inclusive guests, it was also disappointing that we couldn't have lunch in the à la carte restaurant until 3pm, while Grand Club guests could dine from 12pm and enjoy a range of additional benefits and exclusive areas. It left us feeling that the hotel is very much geared towards Club Access guests, with standard all-inclusive guests feeling like an afterthought.
Overall, it's a lovely hotel in a brilliant location, but the service and all-inclusive experience didn't justify the premium price. With more attentive staff and simple touches like occasional poolside drinks service for all guests, this could easily have been a five-star experience.
ged davies
Dear Sir/Madam,
I am writing following our recent 11-night stay at the Grand Hyatt Lanzarote Playa Dorada to share some feedback after what was a very enjoyable and memorable holiday.
From the moment we arrived, we were made to feel genuinely welcome. Rico (Richie) in particular stood out—his friendly approach and the glass of sparkling wine on arrival were a lovely touch and really set the tone for the stay. We were also very grateful that your team accommodated our request to move rooms for a better sea view. The move the following day was handled smoothly and made a real difference to our overall experience.
The hotel itself is excellent—beautifully maintained, with a great atmosphere and fantastic facilities. We especially enjoyed the pool areas and the overall feel of the hotel throughout our stay.
A special mention must go to your restaurant teams. The standard of service—from the warm welcome to the attentiveness of the waiting staff and the professionalism of the chefs—was consistently excellent and really added to the quality of our stay, We must not forget the Housekeeping Team, again very professional.
There are just a couple of small areas where we felt there is room for improvement. We found the black sunbeds around the pool areas to be a little uncomfortable over longer periods.
We did appreciate that a courtesy room that was arranged for us, along with secure luggage storage, which was helpful.
I would particularly like to recognise Cesar Aspiazu in the Guest Experience team, who was excellent. He was professional, approachable, and very helpful.
We had a fantastic stay and thoroughly enjoyed our time with you. We would certainly recommend the hotel and would be very happy to return—indeed, we would be more than happy to come back again as soon as September.
Kind regards,
Ged & Alison Davies
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4.6
Google reviews (4131)
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Hyatt Ziva Jardín Tropical Tenerife really is a dream come true for anyone craving a fabulous holiday in the sun-kissed island of Tenerife. This charming escape in the popular resort of Costa Adeje boasts tastefully-appointed accommodation with a host...
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Up to 36% Off when travelling between 27/08/2026 - 31/10/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.6
Google reviews (4131)
Matej Durco (M4tthew)
Overall, a wonderful experience, and I’d happily recommend this hotel. We had a great stay at the hotel and honestly don’t have much to complain about. The staff were friendly, the resort was clean and well maintained, and the overall atmosphere was very relaxing.
A special shout-out to the chef at the wok station his wok skills are 10/10! Not only was the food delicious, but it was also prepared with great speed and attention to detail. The drinks from the Sunset Bar are great too. It was one of the highlights of our stay.
Overall, a wonderful experience, and I’d happily recommend this hotel. Will come back for sure.
Roger Hauri
We had an amazing stay and would definitely come back!
The name “Tropical Resort” truly says it all. The entire hotel is beautifully maintained, with stunning tropical gardens, countless palm trees, and a fantastic atmosphere. The staff were incredibly friendly, welcoming, and always happy to help.
The à la carte restaurants were excellent, delicious food, great variety, and surprisingly good value. Breakfast was excellent, with a huge selection of different dishes to choose from! And don’t miss the Sunset Bar! The name says it all: breathtaking ocean views, unforgettable sunsets, and some of the best cocktails we’ve ever had.
The only small downside was the housekeeping. We requested fresh bed linen, but only the sheet was changed while the duvet cover and pillowcases remained the same. Used towels were occasionally folded and put back, sometimes still damp. We also experienced an unpleasant smell from the air conditioning. It was fixed once, but unfortunately returned after a couple of hours.
Overall, these were only minor issues during an otherwise fantastic stay. We thoroughly enjoyed our vacation and would happily recommend this hotel to anyone visiting Tenerife
Amy Allgood
Fantastic hotel experience! Highly recommend booking a Preferred Club Junior Suite Ocean View! The room was huge with a large relaxing balcony, big bathroom, and a gorgeous view. The room came with access to the sun beds and the executive lounge which made the whole trip more relaxing. The breakfast at the executive lounge was quiet, offered live music, and a full breakfast selection. The on-site restaurants were delicious. There was a beach club below our room and they played music almost non-stop but it was really enjoyable to hear and did not detract from being able to sleep. Great hotel location within walking distance to shops and amenities. And the hotel has a rental car desk in he lobby with rental cars on site so it was really easy to rent a car for one day to explore the island! All the hotel staff was really friendly and accommodating. Also highly recommend walking across the street to dine at Almar, incredibly delicious food, amazing service and sunset views!
Brooke
Had a great time at Jardin. Excellent location with supermarkets and restaurants within walking distance, great view of the ocean, nice rooms, staff are friendly. There’s lots of choice for pool loungers and the pools weren’t too busy either which was great. We had originally booked at AluaSoul but were moved to this hotel after they’d overbooked or something so was a pleasant upgrade for the price we paid!
Room for improvement:
- wifi was shockingly bad, some areas of the hotel (like the pool) it doesn’t even connect despite having the 3 bars. In the hotel rooms it was very slow, unable to use FaceTime or YouTube/anything beyond basic browsing.
- the live band was nice but it played too late in my opinion - couldn’t sleep at 10-11pm (which isn’t that early) because the band was too loud.
- the scrambled eggs at breakfast were cold. Fried eggs and other items like bacon were fine temperature though
- the door to the balcony did not lock? The balcony’s were separated between the rooms but it still felt a bit off
Cecilie Meyer
Spent a week here in april 2026, and we absolutely LOVED it! Perfect location, wonderful and superfriendly staff, and the hotel itself was magical. Supercalm atmosphere. We had a junior suite since we were staying so long, and it was absolutely massive. The bed was enormous and the best bed I have ever slept in. We had asked for a quiet location because of our child, and we got a room towards the parking area, which suited us nicely (we could even see Teide from our balkong!). We couldnt here a thing in our room, even when there was live music in the bar.
The pool area is big, with one Maine pool and one baby pool. It thought the water was absolutely freezing and uncomfortable, but the rest of the family quite enjoyed it. Lots and lots of sun beds.
We had halfboard, with breakfast and dinner or lunch, unfortunaltly that was a waste of money. The big buffet had ALOT of different foods, but the allergen warnings were a big mess. Most of the time, you didnt know what belonged to which dish and many dishes didnt have any signs at all. Most of the food were also very boring, but the dessert selection was outstanding. Breakfast was good with a lot of choice, but the concern with allergy warnings were the same unfortunatly. We only ate at the Italian theme resturant, and it was not a good experience. The waiter was not very impressed with our order, it was very strange. The pizza was bland with too much tomato, the carbonara was good but tiny portion. We swapped dinner for lunch one day, and ate at the Barefoot grill. It was okay. Everywhere was clean, and the places with a set menu had good allergen markings.
We did hire a car and payed to park in the hotel parking lot. It cost 15 euro a day, but we thought it was worth it :)
Overall, lovely staff, magical hotel design and location. We will probably return to this hotel if we come back to this side of tenerife again, but with a sea view room and just breakfast.
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4.5
Google reviews (4165)
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Indulge in contemporary, chic style along Lanzarote’s much-loved Costa Teguise at Barceló Teguise Beach. With an infinity pool overlooking the sparkling Atlantic Ocean and the serene, adults-only environment, it’s the perfect holiday haven. The...
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Up to 10% Off when travelling between 12/10/2026 - 31/10/2026.
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All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.5
Google reviews (4165)
Lorene Thiery
We had a lovely stay at this hotel! The food was delicious with a huge variety, so there was always something for everyone. The gym is well-equipped, the pool is beautiful and very enjoyable, and the entertainment team creates a great atmosphere every day.
A special thanks to Matthias, the animator, who was incredibly friendly, energetic, and made the activities so much fun. He really helped make our stay even more memorable. We would definitely recommend this hotel!
Elsie Ephsey
Very pleasant stay. The evening buffet restaurant was a little disappointing (my fault for not fully investigating options pre-booking), and it’s a shame that the excellent Breeze restaurant doesn’t open at night. Champs Sports Bar was good fun, especially during World Cup games - the service in there from Alba and her colleagues is exceptional. Matias also provided fun times by the pool, he did his bit to encourage a real sense of community amongst guests. Oh, and for any UK visitors looking for a game of padel, the nearby TocaPadel24 is a must - Doug & co are such a friendly and welcoming group.
Robert Mills
A fantastic hotel resort. Relaxing grounds and beautiful rooms. The food served at the breakfast and dinner buffet is great. But the Breeze bar lunch menu is amazing, excellently prepared by the open kitchen chefs and served by the wonderful front of house team. Special recognition to Yalena and Paula for their attention to customer service. Lunch has been a wonderful experience each day of our stay.
Bash Mohammed
Our stay at Barceló Teguise Beach – Adults Only was everything we hoped for and more. We booked this trip as a relaxing getaway to unwind and enjoy some fine dining, and it truly delivered.
The weather was beautiful throughout our stay, and our room was spotless, comfortable, and perfectly positioned facing the pool. The pools themselves were warm, clean, and ideal for relaxing. The food was consistently fresh and delicious every day, and the breakfasts in particular were outstanding.
What truly made the experience exceptional, however, was the staff. From the moment we arrived, we were warmly welcomed and looked after with genuine care. A special thank you to Gemma from the management team, who went above and beyond to ensure we had a wonderful stay and that all our needs were met.
We were also celebrating my partner’s birthday during the trip, and the effort the team put into making it special created a beautiful, memorable experience for her. She was genuinely overwhelmed by the kindness shown.
We will definitely be returning in the near future.
Paula Ellis
Loved it here. Firstly, the staff. Every one of them were helpful, warm, smiley and nothing was too much trouble. The bar staff in champs and B lounge were brilliant so big shout out to them. The hotel is lovely, food is great - loads of choice and well cooked. Plenty of sunbeds and glorious pool which is not cold! You are a 2 minute walk from the main square and the value for money in costa teguise for food and drinks is really good. I'm already looking to book Teguise Beach for later in the year. Also, though I do love them, not to have screaming kids running round the place was so good! 🤣 Just go, you'll love it!
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4.6
Google reviews (1634)
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A wonderful holiday experience awaits at Marina Suites Gran Canaria, a superb modern nautical-themed aparthotel in the beautiful island of Gran Canaria. This charming getaway in the resort of Puerto Rico is ideal for a feast of fun in the sun. Cool...
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Up to 10% Off when travelling between 01/09/2026 - 30/04/2027.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.6
Google reviews (1634)
Sukanya Kingston
We had an absolutely wonderful stay at this hotel and would happily come back again. The view of the water was simply amazing, especially during sunset — truly breathtaking every evening. The location is perfect, with beautiful surroundings and a very relaxing atmosphere.
The food was excellent throughout our stay, and we were also very impressed by how clean and hygienic everything was. Our suite was spacious, comfortable, and made our two-week stay feel extra special.
One of the highlights of this hotel is definitely the staff. Everyone was incredibly kind, sweet, professional, and attentive. You can really tell that the management values both the guests and their staff, which creates such a warm and welcoming environment.
We also appreciated that the hotel offers both an adults-only area for peaceful relaxation and family-friendly spaces, making it suitable for different types of travelers.
Honestly, we have almost nothing negative to say. The only small point for improvement would be the parking fee. Paying €15 per day feels a bit expensive for hotel guests staying for a longer period like we did.
Other than that, everything was fantastic, and we will definitely return in the future. Highly recommended!
Phil Gladman
When my wife and I first arrived at the hotel we were so pleased that we'd chosen it. On line, it looked fantastic and we weren't disappointed.
The receptionists were so friendly and speak excellent English. Our room is fantastic with excellent views of both the harbour, beach and sea.
Rooms are serviced every day of you wish and for every day you don't, due to their environmental policy, you receive a 4 euro discount off your final bar bill. What a great idea.
The breakfast choices are excellent every morning. Very attentive and friendly staff.
Also, only a short walk to beach nearby restaurants and the beach.
Would we come back again, you bet.
You'll enjoy your stay here and why not, it's superb.
darron welch
Thoroughly enjoyed our stay here. Loved the decor, the nautical theme throughout the whole hotel was fabulous, lots of attention to detail.
We loved our suite which had everything we could possibly need and a great view.
The Staff were very good here, all very friendly and eager to please, everywhere was exceptionally clean.
Sophie Davies
I recently stayed here for 7 nights in December and it was brilliant. The pool is absolutely incredible and definitely the highlight!! We loved an early morning swim watching the sun rise. The breakfast was nice with a good selection. Special shoutout to Carmen, she was brilliant and so friendly. She was our favourite waitress. The rooms were good and we loved the balcony, however the room was really noisy from the corridor. Our window didn’t fully shut which didn’t help. I also think the safe should be included in the price of the hotel room. All in all it was a brilliant stay and I’d recommend this hotel to others as the location is brilliant and the pool is so special.
Allan Klausen
The hotel is placed in the marina with a beautiful view of Puerto Rico and the sea. The staff is extremely professional and friendly and service is excellent. Cleaning is very good. Breakfast buffet is awesome and maybe the best I have seen. Pool area is very nice with a beautiful view of the sea. Pool chairs stand very close. It was a nice and very comfortable and relaxed stay. Only minor issue is the neighbouring shipyard that is a bit noise and smelly on weekdays in the dagtime. I would love to visit again
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4.6
Google reviews (12797)
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The lively Hard Rock Hotel Tenerife hits the right notes with fun-loving guests craving an unforgettable holiday on the sun-soaked island of Tenerife. There’s plenty to satisfy your appetite at a range of excellent dining venues including Steak House,...
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4.6
Google reviews (12797)
R M
I had the most amazing stay at the Hard Rock Hotel Tenerife this weekend with my friends for my bachelorette celebration.
The hotel is beautiful, the food was absolutely delicious, and the service throughout our stay was exceptional. Every member of staff we met was super friendly and attentive.
A very special thank you to Arantxa, who was absolutely incredible!! She made my stay and my bachelorette celebration even more special with her kindness, attention to detail, and genuine care. She truly made us feel looked after, and her outstanding hospitality made a lasting impression.
Thank you to the entire team for making our celebration so memorable, we had a wonderful experience. I would 100% recommend the property. We can't wait to come back!
RedPillsWin
Our stay at the Hard Rock Hotel Tenerife was absolutely exceptional from start to finish. The hotel perfectly combines luxury, atmosphere, and impeccable service, creating a truly first-class experience in the south of Tenerife.
One of the standout highlights of our stay was the poolside bar service. The team works tirelessly throughout the day, always attentive, friendly, and professional. In particular, Mary deserves special recognition. Her service was impeccable — she ensured our drinks were refreshed all day long, always with a warm smile and genuine attentiveness. Nothing was ever too much trouble. She anticipated what we needed before we even had to ask, which made our days by the pool effortless and relaxing.
The staff speak fluent English, which makes everything seamless for international guests, and their dedication and work ethic are clear to see. They are consistently attentive despite the busy atmosphere, and they truly are a credit to the establishment.
Beyond the service, the hotel itself is beautifully maintained, with fantastic pools, a vibrant atmosphere, and excellent facilities. The food and drink options are varied and high quality, and the overall standard throughout the resort is outstanding.
We left feeling genuinely looked after and already looking forward to returning. A well-deserved five stars.
Thorgallion
We recently stayed at the Hard Rock Hotel Tenerife and came away with mixed feelings. From the outside, it certainly looks like a 5-star resort, but once you start paying attention to the details, it doesn't live up to that standard.
The hotel appears to be suffering from a lack of maintenance. Many areas are showing signs of wear, from the roof and flooring to cracked or deteriorating joints. The gym was particularly disappointing, with rusty equipment and several machines that were either broken or clearly overdue for replacement.
Service was inconsistent throughout our stay. Housekeeping regularly forgot to replenish tea and coffee, and no one informed us on the first day that the canned water in the room was complimentary. It often felt like the hotel focuses on making a great first impression, but the quality behind the scenes doesn't match what you'd expect from a luxury hotel.
Many staff members looked exhausted and overwhelmed, which unfortunately affected the guest experience. Around the pool, the towel staff often seemed more interested in chatting with each other than serving guests, and they frequently forgot to return towel cards. Speaking of the towel cards, the whole system feels unnecessary. When you're on holiday, you shouldn't have to worry about keeping track of extra cards. The room-access wristbands were also disappointing—they felt cheap and uncomfortable. A simple soft plastic or silicone bracelet would have been far more comfortable.
That said, there were some highlights that deserve recognition. Yvan was exceptional—always smiling, welcoming, energetic, and genuinely happy to help. He made us feel valued every time we interacted with him. The Montauk Steakhouse was excellent, with delicious food and attentive staff who were always available and professional.
The standout experience, however, was the spa. The treatments, facilities, and overall level of service there truly reflected what a 5-star hotel should offer. It was by far the best part of our stay.
Overall, the Hard Rock Hotel Tenerife has the potential to be a fantastic resort, but it needs significantly better maintenance, more consistent service, and greater attention to detail before it can genuinely justify its 5-star rating.
myles peters
We had a fantastic 10-night stay at Hard Rock Hotel Tenerife and couldn't have asked for a better holiday. The hotel is modern, spotless, and has an amazing atmosphere from the moment you arrive. The pools are excellent, there are always plenty of sunbeds, and the entertainment throughout the day and evening kept the resort lively without feeling overcrowded.
Our room was spacious, comfortable, and cleaned to a very high standard every day. The all-inclusive package was excellent, with a great selection of food and drinks, and every member of staff we met was friendly, professional, and always willing to help.
One of the highlights of our stay was dining at the Steakhouse.
The food was outstanding, with perfectly cooked steaks and a great atmosphere. We would especially like to thank our waitress, Valentina M. Dachi, who made our evening unforgettable. She was warm, attentive, friendly, and went above and beyond to make sure we had everything we needed. Her excellent service really stood out and is a credit to both the restaurant and the hotel.
Overall, Hard Rock Hotel Tenerife exceeded our expectations. We made some amazing memories and wouldn't hesitate to return.
Highly recommended for couples looking for a fun, relaxing holiday with fantastic service, food, and entertainment. 5 stars!
Isabella Alman
We had such a great experience thanks to Byron at the Hard Rock Hotel Tenerife. From the moment we met him, he was incredibly friendly, welcoming, and genuinely kind. He always had a smile on his face, took the time to chat with us, and made us feel valued throughout our stay. His positive attitude and excellent customer service really stood out and made our holiday even more enjoyable. Byron is a real credit to the hotel, and we hope to see him again on a future visit. Thank you for making our stay so memorable!
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4.3
Google reviews (1437)
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Nestled beside Playa Dorada’s turquoise shores, Barceló Playa Blanca offers a sun-soaked haven in the south of Lanzarote, a beautiful Canary Island. Indulge in delicious buffet and à la carte dining, head to the modern sports bar, and prepare to be...
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4.3
Google reviews (1437)
Jallal Sambo
We chose the Barceló Resort Playa Blanca to mark an important event, and it was absolutely the right choice. From the moment you arrive, you can tell this is an establishment that knows how to welcome guests with high expectations — and the ability to articulate them.
The staff is discreet, attentive and genuinely anticipates your needs. No robotic service here — just a warm, professional human presence that makes all the difference.
A special mention to the Guest Experience team, who crafted a truly tailored journey for our event, with an attention to detail that turns a great stay into a lasting memory.
The rooms are remarkable — spacious and refined — with as a highlight an atypical indoor pool that brings a truly unique touch to the overall experience.
For those looking to combine comfort with flawless organisation, this hotel delivers on every front. We left already wanting to come back.
Bekki B
Stayed at this hotel for a week in March. Booked a swim up pool on the ground floor which was nice and spacious, bit odd having the shower and sink area open plan especially in a ground floor room as people walking by can get an eyeful if you forget to close the curtains! The swim up was absolutely freezing unfortunately and the room position meant the pool and terrace was shaded in the afternoon. This hotel is huge intact it's too big because there just aren't enough staff to offer good service. Housekeeping often didn't come until after 3pm when we quite like to go back to the room to chill out. Waiter service in the buffet is non existent if you are half board. Two evenings out of seven we could not get drinks with our meal because no one was available to serve!! If you are all inclusive you can help yourself but the drinks such as coke and beer are on draft and not great, when I did manage to get a coke one evening it was flat! It's such a shame that the service is obviously not a key consideration for this hotel because if it was improved the hotel could be great. Food in the buffet was ok most items were warm/hot just a few things like scrambled egg and baked beans were cold. Deserts were actually really good lots of choice and some tiny offerings so you don't completely blow the diet. Location is fab right on the marina with walks to the left and right of the hotel and bars and supermarkets who are more enthusiastic to serve drinks than the hotel waiters. Wouldn't return there are much better hotels in the Canaries.
Matty Crowder
This is a brilliant hotel the minute you walk in the front glass doors the hotel has the wow factor. Stunning entrance and big glass view of fuerteventura. The hotel is super clean and has everything you need for an amazing holiday. The hotel rooms are very nice and spacious. If your a couple the shower in the middle of the room isn't an issue but if you are stopping with family it's not private at all. The pools are massive one is heated one is not and freezing but for me was refreshing when it was boiling. The hotel sits right on the Rubicon marina and underneath the hotel by the sea is an Indian restaurant a Chinese an Italian, Spanish you name it. So if so get bored of the all inclusive you can have a wonder have some nice food. 2 course Indian and a beer each though will set you back about 85 to 100 euros. The stage is impressive for the entertainment and have some not bad acts on. I would highly recommend doing the buggy volcano excursion and the submarine tour. Both around 60-90 pound per person. Always room on the sun beds they have trolleys tables etc. would definitely go again.
Lucy at Live Free Foundation
We were extremely disappointed with our stay, particularly as a family managing severe food allergies.
I have a severe nut allergy, and my son has multiple serious food allergies. We chose this hotel expecting it would be able to cater safely for guests with allergies, but unfortunately our experience was very poor.
The allergy-friendly options were incredibly limited. Every day my son was offered virtually the same meal – plain chicken with either chips or potatoes and some very overcooked vegetables. There was very little variety, and it quickly became repetitive. For me, there were no suitable pastries or desserts available throughout our stay, and no real alternatives were offered.
Most concerningly, my son suffered an allergic reaction during our holiday. While I appreciate that managing allergies can be complex, it left us feeling very anxious and not at all confident in the hotel’s ability to cater safely for guests with serious dietary requirements.
Aside from the allergy issues, there were other disappointing aspects of the hotel. The swimming pools were far too cold, especially considering we visited at the end of July. It made them uncomfortable to use, even during the hottest part of the day. The gym also has no air conditioning, making it extremely hot and unpleasant to work out in.
Overall, if you or your children have food allergies, I would not recommend this hotel. The lack of suitable food, limited choice, and our experience during the holiday meant it was far from the relaxing break we had hoped for. I expected a much higher standard of care and catering from a hotel of this calibre.
Colin Lowden Blaber
The hotel is equivalent to a small cruise ship, permanently facing west and offering, on clear days, views of Fuerteventura in the distance. The sunlit pool area is without shade, but a few sun umbrellas, which is a notable advantage. Wind conditions vary seasonally; we visited in April. The rooms are modern and well-kept, some with a small grass area in front where guests can relax and sunbathe with pool towels, enhancing the outdoor experience. The resort features also an adults-only section, which would be our preferred choice for future visits. We chose the half-board plan, as three full meals a day can be excessive. The breakfast buffet is extensive, with various egg dishes, pork sausages, and black pudding, catering to UK tastes. A salad bar offers healthy options. Fruit juices come from a carton rather than fresh, which is disappointing. Dinner varies each night and includes healthy options; combined with a small open-air gym with stunning views, it makes for a healthy and active stay. The front desk staff are courteous and helpful; when we requested a room change due to noise from neighbouring rooms with a baby, they understood and assisted us, relocating us to a quieter area. The hotel is situated a few hundred meters near a free-access beach. The hotel is located in an upscale area with nearby shopping and restaurants within walking distance, making it convenient for exploring local amenities.
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4.6
Google reviews (2484)
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Lazy days and entertaining nights await at Secrets Bahia Real Resort & Spa - Adults Only, a sensational 5-star adults-only (16+) escape in Corralejo in the sun-kissed island of Fuerteventura. Wake up to the sound of gentle waves lapping on the beach,...
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4.6
Google reviews (2484)
Jennybeans84
Unforgettable stay!
The breakfast was great with plenty of choice. There was truly something for everyone.
Housekeeping stopped by up to three times a day, even for a lovely turn-down service in the evening. Our housekeeper was so sweet and kept leaving chocolates for us. A special thank you to Alba! ❤️
Getting around was easy; a taxi to Corralejo cost about €5. There were always plenty of sunbeds available by the pool, and the view from our sea-view room was absolutely stunning!
Thank you so much for taking such great care of us. Our holiday was truly unforgettable!
Alexander Eleftheriou
My wife and I have just got back from a 4 night stay here. Its exceeded our expectations. The service from all of the staff was first class. We hardly even stepped out of our taxi and were greeting by David who had 2 glasses of sparkling wine waiting for us on arrival. We were even checked in to our room hours earlier than we should have been which was a big bonus. We had a small issue with noise in our room due to some kind of fan that backed on to the wall. The second I brought the issue up with the staff we were quickly moved rooms. The staff here honestly cannot do enough for you. Regarding getting around, I wouldn't really class this as being "out of the way" like some of the reviews point out. Its literally less than 5 minutes in a taxt to the local town and shipping mall. I noticed 1 review claiming the hotel is tired and in need of updating, which i honestly couldn't disagree with any more. The hotel is spotless and in my opinion luxurious. The entertainment in the evening is excellent. We particularly likes the Spanish band as did all the other guests who were scalping along to the music. We would 100% stay in this hotel again and would recommend to anyone looking for a luxurious hotel stay.
Matt Stanford
My partner and I stayed here for five nights and thoroughly enjoyed our stay.
Upon arrival, we were pleasantly surprised with a complimentary room upgrade to a sea-view room, which was lovely. A kind gentleman helped with our luggage and guided us to our room, which was especially appreciated given how large the hotel is.
The room was exceptionally clean, spacious, and very comfortable, we really couldn’t fault it. We especially appreciated the thoughtful touches, such as fresh towels and bedsheets each morning, and the curtains being drawn with chocolates left on our pillows each evening.
We stayed on a bed and breakfast basis and were spoiled for choice every morning. The food was delicious, the service was excellent, and breakfast quickly became something we genuinely looked forward to each day.
We also dined at the hotel on two occasions. Once at the Japanese restaurant and once at the Mediterranean buffet. Both experiences were very enjoyable, with delicious food and exceptional service from the staff.
We were looking for a relaxing break, and that’s exactly what we got. The pool area was beautiful, and we never had any trouble finding sunbeds each day. We also visited the spa once and only wished we had made more use of it during our stay.
Overall, we had a fantastic experience. Every member of staff we encountered was welcoming, friendly, and helped make our stay feel special.
If we’re looking for another relaxing holiday in the future, we would certainly consider returning.
Thank you for a wonderful stay!
Daniel C
I returned from a 4 night stay in Secrets recently and would highly recommend staying there. From the start we were greeted with a glass of cava (perfect after a 4am wake up to get the flight!). Check in very friendly and smooth as was the check out. The hotel is in very good conditions and the room we stayed in (Ocean View suite) was excellent. A lot of space and all the necessary modcoms. Bathroom also very well equipped. It is slightly away from the main town but a pleasant 15/20 min walk or a quick taxi. The pool area is also good size and peaceful. I only ate in the hotel once, the food was ok. It seems there are also plenty of options for dinner there as well as a number of bars + entertainment. Also a very good gym and spa which we were able to use once we had checked out which was a nice way to wrap up the holiday before heading to the airport. A great choice for couples looking for a getaway in a very high quality hotel with great service. I would definitely come back. Thanks to the team for making it a great stay.
z z
The hotel is a beautiful five-star property, thoughtfully designed and built to a very high standard. Everything in the rooms serves a purpose and has clearly been planned with both comfort and functionality in mind. The marble floors, walls, and ceilings create a luxurious feel, while the marble bathrooms are spacious, well-equipped, and beautifully designed. There was even a shower chair beside the bath, showing attention to accessibility and guest comfort.
The gym, spa, and swimming pools are all excellent and very well maintained. The hotel also has its own beach with comfortable loungers featuring privacy shields, which was a lovely touch. However, the beach itself is extremely rocky, making it difficult to enter the sea or swim. During our 10-day stay, I didn’t see anyone swimming there. The hotel has built wooden decking leading further across the rocks with steps into the sea if you really want to swim, but we preferred visiting Playa Grande instead. It’s a beautiful beach, although often windy, and is only a 30-minute walk along a pleasant paved path or a 5-minute taxi ride costing around €6–8.
The service throughout the hotel—from reception to the housekeeping staff—was genuinely five-star. Everyone was polite, helpful, and professional. We’d also like to thank the lady on reception who recommended upgrading to a sea-view room. We absolutely loved the view, and it made our stay even more special.
Unfortunately, the restaurants were a major disappointment. We are a young couple and generally very easy-going guests who don’t require much, so it takes quite a lot for us to leave negative feedback. However, I would not recommend eating at any of the hotel’s restaurants. I have never experienced such poor service in relatively expensive restaurants. The staff were consistently rude, passive-aggressive, and inattentive. The food itself was below average, and at no point did anyone ask how our meal was. On one occasion, I returned an entire untouched plate because I was unhappy with it, yet nobody asked whether there had been a problem. We visited all three restaurants, and the food and service were consistently disappointing.
We also had multiple negative experiences with one of the breakfast staff members, whose name I believe was Dipish. Throughout our stay, he was never friendly, welcoming, or polite towards us, and every interaction left us feeling like we were an inconvenience. Breakfast is served until 11:00, and we usually arrived around 10:15–10:30. On one morning, at around 10:45, he attempted to take my breakfast plate away while I was still eating, with my hands still on the plate. He never asked whether I had finished eating before trying to remove it. On another occasion, we were looking for a table outside, but none of the available tables had been set. Instead of greeting us or speaking to us, he simply gestured with his hands for us to follow him. When he realised there wasn’t a table for two prepared, despite there being around ten empty unset tables, we asked whether we could sit at an already-set table for four. He pulled a face, refused, and insisted on setting a table for two instead, leaving us standing with our breakfast plates while we waited. These were not isolated incidents, and after several unpleasant interactions with him, we chose to eat inside every morning instead.
The atmosphere in the indoor dining area was much more welcoming. In particular, the middle-aged gentleman working there was consistently kind, friendly, and attentive, and he made our breakfasts much more enjoyable.
Overall, these experiences left a disappointing impression and made us feel unwelcome in the restaurants, which is a real shame because we genuinely loved everything else about the hotel. The facilities, rooms, cleanliness, and the majority of the staff were outstanding. With better restaurant management and improved customer service in the dining areas, this hotel would easily deserve top marks.
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4.7
Google reviews (2524)
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Jet off for a luxurious holiday experience in the glorious Gran Canarian sunshine at Santa Catalina, a Royal Hideaway Hotel. This prestigious family-friendly Las Palmas getaway which dates back to 1890 will wow you with its elegance, charm and top...
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All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.7
Google reviews (2524)
Salisa Hartney
My mum and I stayed at the Royal Hideaway Santa Catalina to celebrate her 50th birthday, and it was truly an unforgettable city break.
From the moment we arrived, we were blown away by the hotel’s stunning architecture and timeless elegance. The hotel is absolutely beautiful, with luxurious facilities, gorgeous pools, a fantastic spa - we had one very relaxing massage. The gardens and grounds are simply breathtaking—so beautifully maintained that wandering around them became an activity in itself. Every corner felt peaceful and picturesque, making it a joy to explore and soak up the atmosphere.
The location was perfect too—close enough to explore everything Las Palmas has to offer, including Las Canteras Beach, the charming streets of Vegueta Old Town, and so many wonderful restaurants, while still feeling like a peaceful oasis to return to.
One of the highlights of our trip was dining at the hotel’s Michelin-starred restaurant. It was an incredible culinary experience from start to finish and made the celebration even more memorable.
What really made our stay exceptional, however, was the outstanding service. Every member of staff was warm, welcoming, and professional, but we would especially like to say a huge thank you to Julia - (and a lovely lady I think called Sonia.) Julia went above and beyond to ensure our stay was perfect and helped me organise multiple surprises for my mum’s 50th birthday, making the occasion even more special than I could have imagined. Her kindness, attention to detail, and genuine care made such a difference, and she is a real credit to the hotel. Thank you, Julia, for creating memories that we will remember for a long time!
We couldn’t have chosen a better place to celebrate such a special milestone. Royal Hideaway Santa Catalina exceeded all of our expectations, and we wouldn’t hesitate to recommend it to anyone looking for a luxurious, memorable stay in Las Palmas. We can’t wait to return.
Nadav Sheffy
A very service oriented luxury hotel with old world grandeur, great breakfast, very impressive dedicated service but with some issues.
This is definitely a hotel oozing with style and grandeur reminiscent of old world luxury, both the common areas as well as the rooms. It's not for everyone but that's a matter of taste.
The location is somewhere between the cathedral and old town and the playa the las Canteras, a bit of a hike from both of them so not ideal.
My first room was a junior suite which was indeed very large, quite fancy and with a balcony overlooking the main entrance, while the balcony was a nice touch, sound proofing was a major problem and the room was simply too noisy for me during the entire evening and night from the bar downstairs and from the coming and going in the entrance area. I mentioned that the following day in a "how is your stay" automatic email which I got from them and usually ignore, and a few hours later they called me and suggested to switch my room to another one even though the hotel was quite full. They moved me to a slightly smaller room with no balcony but facing the gardens at the back of the hotel and that was blissfully silent during the night - so impressive service from the side of the guest experience team but also choose your room wisely if you are sensitive to noise.
They have a large wellness area which I did not go to but the gym next to it is almost a professional level gym so a pleasure, the pool is not large and probably can get very busy but the weather was gray and unhappy during my stay so I had it to myself to swim in . there is a municipal semi-olympic swimming pool right next to the hotel (5 minutes walk) and you can get an hourly swimming pass between 0800-1600 (I think only on week days but not sure) for less than 10 euros if swimming is important.
Breakfast was really very good and abundant. there are a few very fancy restaurants in the hotel, I ate dinner in the least fancy one (1890 La bodegita) and it was very good.
As July is not the high season in Las Palmas prices were reasonable for the level of service and quality of accommodation.
All in all, this is a place worthy of its name. there were some issues but they handled them very efficiently and with real willingness to solve them and that is always important.
Biljana Lojanica
Santa Catalina Hotel is undeniably a historic architectural landmark, but as a hotel experience it fell well below expectations. On arrival, the service felt cold and somewhat pretentious rather than welcoming.
A key reason for choosing the hotel was the prominently advertised rooftop pool and views, only to discover after check-in that access is restricted to suite guests. The spa is similarly limited unless you pay €15 per person for 90 minutes, which felt too rushed to unwind and relax. These restrictions are not clearly communicated at booking and leave a sense of being misled.
Several of the lounge and communal areas were also frequently reserved for corporate events and seminars, which further diminished the sense of a relaxed hotel environment. As a guest, it often felt as though you were secondary to business groups and functions moving through the space, even in more personal hotel moments such as walking through pool access corridors in a robe.
In-room entertainment is very dated, with a non–smart TV offering only basic local and satellite channels. Room service carries a €5 delivery surcharge, while on-site dining is largely limited to high-end fine dining with little casual alternative.
It is also worth noting that Las Palmas sits under a noticeably less favourable microclimate than the south and west of Gran Canaria. During our stay, conditions were consistently cloudy, windy, and cool, which further limited the enjoyment of the hotel’s already restricted amenities. For those seeking reliable sun and beach weather, the southern or western parts of the island are a better choice.
The atmosphere and clientele also skew noticeably toward an older demographic.
Sebastian St
We felt very comfortable in the hotel. The rooms were very clean, styles and modern. The beds were extremely good to sleep in. We especially liked the spacious bathroom and the great shower with different options. The service and staff was extremely helpful and friendly. The venue is very romantic and stylefully arranged.
The breakfast buffet was extraordinary, very fresh and very good quality with a huge choice of different dishes. We are very happy to come back at any time.
Cameron Clark
Absolutely flawless 5* experience. This hotel is stunning. A masterpiece in colonial architecture and decor.
It somehow has such a peaceful and tranquil feeling despite being in the middle of the city. You relax at the pool whilst parrots fly above your head.
The gardens, spa, pool and rooms were immaculately maintained. The spa was easy to book and very reasonably priced. All facilities in the spa worked perfectly. The sauna was nice
Breakfast was one of the best 5* breakfasts I have had. The cocktails at the bar were too notch. The service was also fantastic, especially Sara on the reception who went above and beyond to ensure we had a great stay.
Hopefully we will be back!
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4.7
Google reviews (1278)
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ADRIAN Hoteles Jardines de Nivaria is a luxurious beachfront hotel in Costa Adeje, Tenerife, elegance and comfort meet. The hotel is a true sanctuary, featuring lush gardens, heated pools, and exquisite art deco architecture. Guests can enjoy a gourmet...
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All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.7
Google reviews (1278)
Debra Roddie
This hotel is a cut above, they understand service in a way that other big chain hoteliers just don’t. This is reflected in their retention of beloved staff that go above and beyond to ensure you have the best possible experience.
We have returned after 3 years and feel exactly as we did valued and respected this will continue to be our favourite hotel for many years to come.
Even after experiencing issues with our room this time they were dealt with speedily (within the hour) and without any problem. We cannot fault them.
It was lovely to see Ana still here giving us exceptional service with such warmth in the Tiffany Bar.
Abigail Todd
On our way home from four nights at this fabulous hotel. From the moment we arrived until we left, the service was impeccable and so friendly.
The room we had was gorgeous, big balcony and the shower in the bathroom one of the best I've had (this is an important criteria in my holiday people 🤣🤣)
Everywhere is clean and fresh with beautiful, well tended gardens all around. The pool is delightful, be brave and give the cold water fresh one a go, it was wonderful after the first sharp intake of breath!
Breakfast was brilliant, something for everyone and again, service excellent.
The poolside restaurant was also fab. We had lunch daily and dinner twice as it was SO good as well and the team looking after us. Always a smile and a joke and great recommendations for wine which wasn't expensive.
My only constructive comment would be the a la carte fine dining restaurant.. we arrived on Saturday evening and it just had no atmosphere. (Sorry) The menu for a vegetarian should have been ordered 24 hours before which just seemed unusual to us. We didn't stay but lucky us, found the other restaurant instead with the freshest of ingredients and wonderful service.
The cocktail bar team were also excellent, patient with our decision making and laughing at our hilarity throughout many card games.
Thank you to every single team member for making our stay in U110 so wonderful and especially to the young lady who kept our room so clean for us, we loved coming back after a day poolside.
George D. Pahomi
Jardines de Nivaria is truly a hidden gem in Tenerife. From the moment you arrive, the atmosphere feels calm, elegant, and effortlessly luxurious. The hotel is beautifully designed, surrounded by lush gardens and stunning pool areas that make relaxation easy.
The staff are exceptional—always friendly, attentive, and genuinely focused on making your stay special. Rooms are spacious, spotless, and very comfortable, many with beautiful views of the ocean or gardens.
The location is perfect, right on the beachfront promenade in Costa Adeje, with easy access to restaurants and shops, yet still quiet and exclusive.
Breakfast and dining options are of very high quality, and the overall experience feels refined without being overwhelming.
A perfect choice for couples or anyone looking for a relaxing, high-end stay in Tenerife. I would definitely return .
Kenneth Liu
Jardines de Nivaria pleasantly surprised us in nearly every way. We were luckier than expected with a part-sea view from our room, enough to remind you you’re by the ocean, even though it wasn’t a full panoramic vista.
Breakfast was a highlight: the buffet was plentiful, fresh, and delicious, with plenty of variety and the sort of quality that sets a positive tone for the day. The staff were extremely accommodating throughout - helpful, attentive, and always polite. The hotel itself is absolutely stunning: it blends modern comforts with classic touches you might expect of upscale American-style hotels, but with Canarian warmth, lush gardens, art deco influences, and beautiful architectural details (including a striking stained-glass dome over the reception).
Location is excellent: just 15 minutes from the airport, direct access to Playa de Fañabé, and well-placed for exploring Costa Adeje.
One personal recommendation: if you want something more authentic and less packed with tourists, Playa del Duque is a better pick than Playa de Fañabé. You’ll get a more relaxed atmosphere, fewer crowds, and still beautiful beaches (and less Full English Breakfast/Indian/Chinese takeaway food restaurants for the British crowds)
The pool is fantastic and coming during low season was perfect as it wasn’t too crowded and waiting staff were frequently popping over.
Overall verdict: Jardines de Nivaria offers a luxurious, relaxing stay - great for couples or travellers looking for comfort, quality breakfasts, attractive surroundings, and excellent service. It delivers strong value, especially if you pick your room and dining options with care.
Åse Ytreland
Second time here and would highly recommend. Everybody service oriented and friendly. Room maid did an excellent job. Fair prices in pool bar. Breakfast was top notch. Location can’t be better. Pool heated and very clean. Plenty sunbeds, no stressful reservation, and good water pressure and lots of hot water in shower. Wifi was good everywhere. If I could advice on improvements though; the bed was huge but a bit hard, the pillows should be down/more fluffy/comfy, and I missed having a decent duvet in January. Then it would be 100% perfect!
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4.7
Google reviews (2513)
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Based on 7 Nights, Bed & Breakfast, Including Flight & Hotel
Relax in a world of divine luxury with an exquisite Tenerife holiday at the 5-star Vincci Seleccion La Plantacion Del Sur, in the resort of Costa Adeje. Sitting amongst palm trees and adorned with Balinese beds and bubbling fountains, the opulent...
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All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.7
Google reviews (2513)
Daria Kurochkina
I usually never leave reviews, but this hotel truly deserves one. It is exceptional.
Travelling with my 3-year-old child, I had many questions and different situations during our stay. The hotel staff handled everything very quickly and efficiently, and we were extremely satisfied with the service.
Monica and Cécilia at the Kids Club were wonderful at entertaining the children. Petra and all the ladies at the Reception were very professional, helpful, and always attentive. Thank you very much for making our stay so pleasant.
Just one small note: it would be great if the Kids Club could stay open until 6 p.m., as many younger children cannot fully enjoy it after their nap time.
Stella Hidegkuti
We had a wonderful stay at this hotel and truly enjoyed every moment. The entire staff was incredibly helpful, always smiling, kind and approachable which made us feel very welcome from the start. We felt relaxed and comfortable throughout our visit.
Both breakfast and lunch offered a wide and abundant selection of delicious food with plenty of choices for everyone. The rooms were clean and well maintained which added to the overall positive experience.
We were completely satisfied with everything, including the atmosphere and the attention to detail. It was clear that the staff genuinely cared about the guests comfort. We would happily return anytime and highly recommend this hotel to others looking for a pleasant and enjoyable stay.🥰🥰🥰
Olivia Youngs
One word for this amazing hotel, WOW!! Just WOW!!
Thank you from the bottom of our hearts for such a great stay with you. Everything was just perfect. The hotel is in a gorgeous location with breathtaking views. A short walk up a hill from the beach so be prepared for this. Although it’s a fairly steep hill the views are well worth it, and it’s good to get some extra steps in after all those holiday beers!
The hotel is extremely well kept and spotlessly clean. Beautiful rooms, well equipped with everything you need. The hotel feels so spacious in comparison to your average hotel. We also took the room with the hot tub which was very cool! The food and drinks were also great but the best thing about this place is truly the staff, they are all absolutely incredible. This is what makes a holiday extra special! The staff really go out of their way to ensure impeccable service.
We were travelling as a family of 3, 2 adults & 1 toddler. Our daughter is blind so requires some additional attention. The staff at this hotel treated her with such kindness it meant the world to us. Thank you so much for the beautiful message and handmade book left in our room.
The hotel is so welcoming for families but also has many quiet spots for relaxing! Another lovely touch is the baby products in the room, Cot with bedding, baby bath and washing products. I have never seen this before so was very impressed by it.
Thank you again Vincci Hotel team, keep up the amazing work. We will be returning if we ever come back to Tenerife and I will keep recommending this place.
Naziah Tahsin
The best experience of our whole trip. The stay was outstanding! The bed was so comfortable, the buffet breakfast was so great. And the views 💯. The hospitality was top notch. Its also great for a family vacation (if you want a cozy stay with your kids). Every corner of the hotel is so well maintained and clean. Cant appreciate them enough. Will surely be back! ❤️
José Daniel Caamaño Hernández
The best hotel in costa adeje in my opinion. It's a boutique luxury hotel. Quiet, calm and serene. Not flashy. Everything is extremely clean and fresh. Service is top notch. From repceptionists, waiters to cleaning ladies. Friendly on top of that. Rooms were the biggest I've seen in the canary islands. Very spacious and with great views. Gardens and pools are gorgeous and inviting. Breakfast buffet is nice, it simply could have maybe bircher muesli and pinneaple (wink). I don't think I'll be staying elsewhere when I am back in Tenerife south. This is the place. 5 stars ⭐️
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4.6
Google reviews (2039)
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Looking out across the Atlantic Ocean in a magnificent sun-kissed location, the 5-star Tivoli La Caleta Tenerife Resort, in Costa Adeje, is an ideal choice for a blissful Canary island holiday. Here you’ll find plenty of time to stretch out on a sun...
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*Up to 10% Off when travelling between 01/09/2026 - 30/09/2026 & 1 Kid under the age of 12 years stays free on a Bed & Breakfast basis when travelling between 01/07/2026 - 30/09/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type & board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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Up to 15% Off when travelling between 28/11/2026 - 30/04/2027.
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All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.6
Google reviews (2039)
Miriam Masoni
I don’t even know where to start. Our time there was magnificent. From the moment we stepped foot inside the hotel lobby to check in, we felt completely at ease and we knew our vacation was about to be great. Not only the hotel is stunning, but the people in it make you feel truly appreciated. The service was impeccable, from the room service to the guy at the pool serving us drinks (honourable mention to our guy Giovanni). Truly, we couldn’t be happier. If we’re ever in Tenerife again, you can be sure we’re coming back to Tivoli. Thank you so much for making our vacation so much better!
Kim Sheridan
Four days into our seven day holiday and we feel completely at home… we’re already planning our return! ❤️ I can’t recommend this place highly enough.
The customer service has been exceptional. Every single member of the team has been warm, welcoming and helpful. They made such a thoughtful effort to celebrate our wedding anniversary, which was incredibly appreciated.
The hotel grounds are beautiful, the communal areas and our room are immaculately clean. The breakfast and dinner included with our package have been delicious every day—so much variety, all prepared and cooked to perfection.
There is something for everyone here: sports bar, chill out areas, pool with music, family pools and quieter adult areas, we’ve never struggled to find a sun lounger. The evening entertainment has been fantastic too - the live singers are top notch, we love hearing their voices drifting through our open balcony doors as the sun goes down.
The location is perfect - La Caleta is a very pretty part of the island, there are shops and a small mall just a short walk away, and we have beautiful sea views from both our balcony and even from our bed. There’s also a good gym, padel courts (with great quality coaching sessions available - a nod to Alan!), an extensive spa, and two fabulous restaurants, Seen and Yakuza. It really does have everything.
One piece of advice, though: after a nightmare experience with Love Holidays, who completely ripped us off on a room upgrade, I’d strongly recommend booking directly with the hotel.
We certainly will next time!
Rebekka Rut S.Carlsson
⭐⭐⭐⭐⭐
We had an amazing stay at Tivoli La Caleta Tenerife Resort! From the moment we arrived, everything exceeded our expectations.
The hotel is absolutely beautiful, stylish, and impeccably clean. Every area is maintained to the highest standard. The adults-only area was one of our favourite parts of the resort – peaceful, elegant, and the perfect place to relax by the pool.
The staff were warm, professional, and always went the extra mile to make our stay special. The breakfast was outstanding, offering a huge variety of fresh and delicious options, and the overall atmosphere throughout the hotel was calm and luxurious.
The location is excellent, right by the seafront promenade and within walking distance of great restaurants in La Caleta.
This is easily one of the best hotels we’ve stayed at, and we wouldn’t hesitate to recommend it. We will definitely be back!
Dr. Torma Ferenc
A truly unforgettable stay
This is our first time in Tenerife, and although we are only halfway through our holiday, we can already say that this has become one of the best holidays we have ever had.
We are extremely happy that we chose Tivoli La Caleta Tenerife Resort. During our walks along the coast, we often say to each other that this is the most beautiful hotel in the area — and we genuinely mean it.
Everything has been excellent: the service, the kindness and helpfulness of the staff, and the outstanding cleanliness throughout the hotel, not only in our room but also around the entire resort. The team is always friendly, attentive, and ready to help.
We would also like to give special thanks to Zsuzsa, Gabriel, and Fanni for their warm and personal welcome message, which was a very touching surprise and meant a lot to us.
We have already decided that we would definitely love to come back, because we feel so happy and comfortable here.
We can only recommend this hotel to everyone. We are truly grateful to be here, and this holiday will remain a wonderful memory forever.
Claire Dubarbier
A true 5 star hotel. We had the most dreamy, relaxing holiday with our two children. Couldn't fault anything- fantastic food, immaculate rooms and facilities, lovely pool. Sun loungers were plentiful and it was very easy to pop to nearby shops, restaurants, etc. But what stood out the most was the service. The staff were so friendly and couldn't do enough for us. We felt very cared for and valued. We will definitely be back!
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4.8
Google reviews (1854)
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An exclusive adults-only retreat in La Caleta, Tenerife, where luxury, serenity, and avant-garde design meet stunning Atlantic views. Ideal for couples and solo travelers, it offers a unique experience with world-class wellness, infinity pools, and...
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Up to 25% Off when travelling between 28/08/2026 - 02/10/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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Up to 10% Off when travelling between 04/01/2027 - 18/02/2027.
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4.8
Google reviews (1854)
Jonathan Gold
This is an outstanding hotel. The service is fantastic and the rooms are incredible. Amazingly spacious with huge and fabulously comfortable beds. This is the third time we have stayed here and we will be back. We have stayed previously at the corals beach but it was closed for refurbishment and so we stayed at the suites this time. The facilities are outstanding and having a washing machine a bonus!
Location is 10/10. Peaceful but near the restaurants in La Caleta and the promenade to the Bahia del Duque. Special mention to Justyna in Olivia. She is an amazing hostess who starts your day with a huge smile :)
sarah hosier
We absolutely adore this hotel. The setting, the local fishing village, the pool the rooms. We try to come here twice a year , an have done for the past 3 years and we love it so much. The staff make it. They are always outstandingly friendly , kind and nothing is too much trouble. Even the room maids are just gorgeous and leave choccies in the room. We can’t recommend it enough. If you are wondering if to book- just book. You will be back again. Thank you again for such a beautiful time ♥️♥️♥️♥️
Julie Viackova
Amazing breakfast with a large buffet including fruit, vegetables, all kinds of eggs, desserts, smoothies, prosecco, pastries, hams and cheeses, as well as a menu that you can order from; it has anything and everything you could ask for. The rooms are super spacious and aesthetic, as well as clean. The cosmetics are from Guerlain and Rituals which is a lovely touch. The only problem we had with the room is that the bathroom is not separated by any door from the bedroom, meaning you can see and hear everything which is quite uncomfortable. The staff is very kind, friendly and prompt, all around the hotel. The pool area is very nice and you can take as many towels as you need (unlike some hotels which only permit 1 towel per day) as well as order food and drinks. I would absolutely return to this hotel anytime.
matthew parker
Second time back here it’s absolutely wonderful. The rooftop infinity pool is one of my happy places.
Every staff member goes above and beyond to make sure you have an incredible stay and knew us by name (and order). Brigitta made up our beds and was super friendly throughout.
Would highly recommend!
Nil
The hotel is located in a quiet neighborhood of Tenerife, which makes the stay very pleasant and relaxing. The rooms are exceptionally beautiful, spacious, and luxurious, offering a high level of comfort. The reception team, as well as the staff throughout the hotel, are very friendly and welcoming, which added greatly to our experience.
However, we were disappointed with the situation at the breakfast buffet. The organization needs improvement. It is unacceptable for guests in a five-star hotel to have to stand in line waiting to be escorted to a table. This process should be managed more efficiently. The breakfast selection itself was fine, but not particularly impressive.
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4.2
Google reviews (3763)
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Located in the beautiful southern region of Tenerife, Ona Hollywood Mirage invites you to embark on an unforgettable holiday experience. Full of warm elegance and comfort, our apartments are the perfect choice for couples and families yearning for a...
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Up to 5% Off when travelling between 25/08/2026 - 31/12/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.2
Google reviews (3763)
Pam Hall
We are just home from a week here and absolutely loved it.
As a family of 5, spacious rooms are hard to get but this one was exceptional.
We had a 2 bedroom apartment, room 1203. One bedroom had a king bed and one had two single beds. The living area was large and had 2 very comfortable sofas that converted to sofa beds.
The kitchen area was brilliant, which included a fridge freezer. Very handy to store drinks and ice lollies. Although we didn't cook, the facilities were there.
The TV was great, especially as the world cup was on and my sons and husband were keen to watch some games at unsocial hours.
We had 2 bathrooms with double showers and sinks.
The balcony had a table and 6 chairs that we used at night.
The breakfast was great and kept us full most of the day. The fesh omlettes were great (cooked outside to order).
Dinner was ok. There was always something to eat. I do feel it lacked a bit of proper meat.
The BBQ night on Wednesday was really good with entertainment provided. It was a lovely atmosphere.
We used pool number 3 and it was great. The main pool seemed busier with kids entertainment. We never had to rush for a sun lounger at pool 3. The lift to the pool was very handy.
Location wise, it is about a 5 minute drive to town. We didn't mind that and liked that it was quiet at night. A taxi cost about €8 single for 5 of us.
The hotel reception staff booked the taxi and it couldn't be handier. There is no shortage of taxis and the average wait time was 3-5 mins after ordering.
We would definitely stay here again.
Molly Tulley
We’ve just returned from our trip here we had x2 of the one bedroom apartments and x1 of the studio apartment.
The rooms are very spacious and look lovely especially for the money, the actual hotel looks absolutely stunning no matter where you are, we were really impressed with that. The staff are super friendly and the entertainment team are absolutely perfect, you could definitely not be bored here we particularly enjoyed the foam party. We had breakfast included and we found it to be pretty nice just a bit slow at replacing things towards the end of breakfast service.
The location is absolutely perfect you’ve got so many lovely restaurants around the hotel and it’s close to the beach for a nice walk or they offer the shuttle bus down to the beach free of charge and taxis are also cheap and readily available in reception.
There’s 3 large pools with plenty of sunbeds, we were a group of 6 and never really had any troubles being seated together. The pools were clean and refreshing and the hotel gets plenty of sun for tanning we never felt like we were in the shade. There’s also different levels of noise at each one which is perfect for if you’re wanting to relax or have a dance to the music
We did however have a few problems
- our room in the Judy garland block did not have wifi the entire stay which caused me to have to use all my data and then have to use my own money to purchase more we did inform reception that it didn’t work and they said it was network provider issue which we understood but thought it would be fixed before we had gone home which it wasn’t it was also a bit temperamental around other areas of the hotel
-we only had one cockroach in our room which we weren’t bothered about at all and thought it was to be expected however our family in the other 2 rooms claimed to have quite a lot of bugs in their room even on their counters where they were cooking etc
-I know this sounds a little nitpicky but trust me if you go you’ll know what I mean, there’s no shower curtain on half the shower which causes your entire bathroom floor to be drenched the whole time we were there. you also don’t get much hot water, if me and my partner both wanted a shower only one of us would have hot water
-they allow balls in the pool which I’ve never been bothered about til this holiday everyone in our family were hit by a ball on several occasions and the lifeguards/staff did not say anything- at times it wasn’t even a pool ball it was just a normal football absolutely launched at your head.
-only one pool has a bar which means you’re having to trek around the hotel for a pint if you’re at the quieter 2 pools, it also quite frequently has long queues at the bar.
All in all I would return as the beauty of the hotel is not to be missed and the pools and entertainment are lovely and it was a nice relaxing break for an amazing price however they do need to make some improvements:)
Jeremy Costello
Stayed on 4th floor opposite reception overlooking pool, lovely views.
Decent rooms, kept very clean, small kitchen and dining/living room.
Good size balcony for eating, games and sunbathing.
Aircon worked well, telephone in room didn't was only issue. Sofabed had seen better days.
Reception busy in evening with one person on, and can be a little slow depending upon queue size and peoples' enquiries.
Buffet breakfast with plenty to choose from, quality ok.
Position is high up the hill in Los Cristianos and would not be suitable for certain people if you want to go out and walk/explore.
All in all I'd recommend and would return if in this part of the world again.
Andrew Dawkins
Very nice and spacious rooms (although we paid for a larger room as an upgrade).
Friendly and helpful staff! This is about as far from the beaches and main restaurants on the seafront as you can get in the area, although it was lovely and quiet in the evenings.
A good walk from the beach (with a good hill to climb on your way home), however the hotel provides a nice, convenient bus service to the seafront during the day which made the trips out much easier.
Murali Desham
Christian and Manuel were outstanding throughout our stay at Hollywood Mirage. They were always friendly, professional, and willing to help with any request. Their excellent customer service, attention to detail, and warm hospitality made our holiday even more enjoyable. They consistently went above and beyond to ensure we had a comfortable and memorable stay. We truly appreciate their dedication and would like to thank them for making our experience at Hollywood Mirage so pleasant. They are a real credit to the resort.
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4.4
Google reviews (5649)
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The H10 Tindaya is a sublime hotel located just steps away from the white-sand beach of Sotavento along the sunny Costa Calma in southern Fuerteventura. Perfect for families and couples hoping for a memorable getaway, this modern hotel boasts a gym, a...
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4.4
Google reviews (5649)
Brid Nunan Barry
Such a lovely hotel. Spotlessly clean and warm and bright. Staff were magnificent - so kind and patient. I found my mattress too hard and they arranged to put a very effective topper on it immediately. Food was always great with great variety. Fish in particular was absolutely delicious here. Also water and sparkling water are provided throughout the hotel completely free if charge - I was very impressed with this lovely gesture. Night time entertainment was good- there's a young and enthusiastic animation team. Full marks to them 🥇
libby williams
We have been at this hotel for over a week now and it has been wonderful. Firstly a shout out to several members of staff. Alondra on Reception was especially friendly, helpful, kind, knowledgeable and a great asset to the Hotel. Denisa the photo lady was also delightful, chatty and a joy to be around and a big shout out to the animation team. Haven’t got names but their daily water aerobics has been fantastic and they are always happy and fun. I must say all the staff - Receptionists, Cleaners are all lovely and most of the bar and restaurants staff too (the odd 1 or 2 not so pleasant in the restaurant but they are working very hard). The rooms are kept spotlessly clean and are beautiful as are all the communal areas. Beds are spacious and comfortable. The pools, gardens and beach are all stunning and there are always plenty of sun beds. no queuing and a great atmosphere. Mikes coffee shop is an excellent addition too. The only constructive not critical thing I would say is that at most Hotels we stay at the safes are free and here I paid 40 euros but as everything else was so perfect this was no big deal. H10 members are also looked after and as Platinum guests we received a room upgrade plus lots of other added touches. We would wholeheartedly recommend this Hotel and we will definitely be back. Thank you so much.
wajdi ben gaied
My son and I stayed at H10 Tindaya from the 10th to the 17th of June, and we had a wonderful holiday.
The hotel itself was beautiful, the rooms were very clean, and the entire team was friendly and professional. However, I would especially like to mention Alondra Mary at Reception.
From the moment we arrived, she was incredibly kind, welcoming, and helpful. She always greeted us with a smile and genuinely made us feel valued as guests
Her positive attitude, professionalism, and willingness to help made a real difference to our holiday experience.
Customer service like this is rare and deserves recognition. Thank you for helping make our stay even more enjoyable.
I highly recommend H10 Tindaya to families and anyone looking for a relaxing and memorable holiday.
Pedro Pereira
Overall, our stay was pleasant. The hotel is quite old, but it has clearly been renovated and is generally well maintained. The staff were always friendly and attentive, and the food in the main restaurant was good, although the variety could be improved.
Unfortunately, there was one issue that completely overshadowed the experience: the huge number of cockroaches throughout the hotel. We saw them in several areas, including the gym, the corridors near the rooms, and other common spaces.
The most shocking experience happened at the Route 66 restaurant, which was a real disappointment. Not only was the food inferior to that served in the main restaurant, but during our dinner we found four cockroaches around our table. When we informed a waitress, her response was that it was "normal" and that they probably came from the refrigerator next to our table. Honestly, having dinner under those conditions was absolutely disgusting.
When we reported the issue at reception, we were told that the hotel is surrounded by sewers and that this is something "normal". While I understand that insects can occasionally appear in tropical destinations, the number of cockroaches we encountered and the staff's apparent acceptance of the situation are simply not acceptable for a hotel of this standard.
Another disappointing aspect was the evening entertainment. The shows were very poor and lacked quality, finishing quite early in the evening. After the shows ended, there was virtually nothing else to do at the hotel, making the nights rather dull for guests looking for some entertainment after dinner.
It is a real shame because the hotel has many positive aspects and could offer a very good experience. However, the hygiene and pest control issues, together with the weak entertainment program, need to be addressed urgently.
Eloise Bonner
This was our first time visiting Fuerteventura, and we couldn’t have chosen a better place to stay. The hotel is right in front of the beach, which made the location perfect for us. The food was very good, the facilities were well maintained, and everything was spotless. The staff were friendly and attentive, making us feel welcome throughout our stay. We really enjoyed our time here and would gladly return in the future
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4.1
Google reviews (2846)
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A feast of family fun awaits at Alua Village Fuerteventura, a fabulous sunshine escape in a laidback location next to Butihondo Beach, in the south-west of this Canary Island. There’s a choice of glistening swimming pools for a splashing time, a...
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4.1
Google reviews (2846)
Brittney Hinckley
Great value, very comfortable with beautiful views.
Liked · Good value for the cost. Pool area was clean, really enjoyed the club lounge and the staff were friendly and helpful. The ocean views were gorgeous and it was nice to sit on the balcony and get a break from the wind. Ozzo specifically was a great support. He was friendly and helpful!
Disliked · The maintenance at the facilities could be better. In the room there were very visible cracks and patchwork with just paint. You could also notice in the bathroom by the lobby that the sinks were broken. That said, everything was very clean. It's understandable with such a low nightly rate that the maintenance wouldn't be perfect.
Karolina Pociute
We stayed at Alua Village Fuerteventura and overall had a really good experience. The service throughout our stay was friendly and helpful. Although the hotel is predominantly catered towards French guests, the entertainment team also translated activities and shows into English, which we appreciated.
The food was good, with a different theme each day, although some dishes stayed the same throughout the week. We did try to book the à la carte restaurant but unfortunately there was no availability during our stay.
At the time we visited, only one pool was open and the other was empty, but the open pool was lovely and refreshing. Some music around the pool area would have made the atmosphere even better. The only downside for us was that the outdoor drinks hut stayed closed for the entire week. It would have been really convenient to have it open, especially as it would save having to go inside where there were sometimes queues at the bar.
There’s also a lovely beach nearby, and we’d definitely recommend visiting Caretta Beach Bar, which is about a 15-minute walk away. Great location for relaxing by the sea.
Belinda Callaway
To my experience, I wouldn't ever visit this hotel again. First off, unless you upgrade, you will not receive UHT milk in your room after the first day, and thats what your paying for. The floor was never mopped so your walking around with bits stuck to your feet. We were only given 1 large towel, forgetting there was more than 1 of us! Secondly the food. All the food is uncovered in the snack bar with birds pecking at it, and flies crawling on the bread. Never take it from the top, its always stale. Thirdly, in the restaurant, some of the food labels is incorrect in correspondence with the food. (Hope you don't have allergies!) One of the chef's cooked a lamb chop and said it was turkey! I dont think they know their products. The food is always overcooked(which is a shame) and their chips are pre cooked. The cleanliness around the swimming pool is dirty with loose tiles. Not very well maintained. Entertainment is full of kids working there shouting around when your wanting to relax. Not much to do there and have seen better entertainment at butlins as it is not for adults. Its more teen entertainment. Unless your French, you will no feel welcome as it is clear they do not like the English! They will not speak with you or associate with you. Some of the staff are very rude (again prob because were english) everything is spoken in French and not translated to English. the closest town is about 10 mins away in a car and taxi will cost you around 10 euros and the beach is about 15 min walk uphill on gravel from reception. Unfortunately I dont have anything good about this place apart from the sun and this is why ill never return. At the end when we were leaving, the staff wouldn't give us the time of day and say bye.
TRESIDDER FENCING
Location is best enjoyed with access to a hire car if you want to see more than the hotel and nearby beach.
Rooms are a little tired in decor (particularly bathrooms) but otherwise clean and tidy and the water is hot. Room service is efficient.
Food options are a little limited but this seems to be a smaller resort than some others we have visited. All inclusive food is always a little "same-same" wherever you go but othwrwise its fine.
Indoor pool, suna, steam room, gym, basketball court and outdoor areas are all very good facilities.
My only personal disapointment is no kettle in the room or access to milk after breakfast for me tea. But not the end of the world. i bought some in the hotel shop to keep in the in-room fridge.
I would recommend the hotel to anybody planning to visit
David Smith
Overall for the value everything about this hotel is excellent! The staff are patient, hard working and kind. The location couldn’t be better.
The views are once in a lifetime, the beds are clean and comfortable. The cleaning staff works hard to keep our sandy rooms clean.
HOWEVER I would say where this hotel severely lacks is food quality. It was extremely repetitive, when food is changed it somehow all still tastes relatively the same. The meat was low quality, dry and not cooked not well. I personally had stomach aches the entire week of my stay and as soon as I got to the airport and ate food not from the hotel, it stopped. For some reason the food served here did not agree with me.
There are many periods of time where the food ran out and is not replaced in a timely manner(sometimes 5-10minutes) and sometimes not restocked. Plates and bowls struggled to be stocked several times where bowls were out.
I would not recommend this hotel if you’re looking forward to eating well. You won’t eat well here.
The rooms are also in need of renovations, the bathtubs are full of patchwork and the painting throughout the rooms are bubbling from moisture or just peeling. (Room was clean and comfortable but just aesthetically)
On a positive note, I did not receive one dirty look or have a bad encounter with any of the staff. Reception, cleaning crew, animators, kitchen crew, all hard working people who are patient with all the drunk and rude tourists.
Hotel is well run and they work hard to keep it clean.
I just couldn’t take the food. Other clubs had much better tasting and quality food options available for the same price.
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4.7
Google reviews (7700)
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Located along the sun-kissed shores of Fuerteventura, the Elba Carlota Beach & Golf Resort offers an exquisite blend of luxury and natural beauty. Situated within a UNESCO Biosphere Reserve, this resort provides a serene escape where the azure Atlantic...
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4.7
Google reviews (7700)
Yvonne H
We had a wonderful stay at Elba Carlota Beach & Golf Resort. The hotel is very well organized and offers a warm, family-friendly atmosphere.
If you want a relaxing holiday, friendly staff, great entertainment and activities for children, I highly recommend it.
The staff deserve special praise. Everyone, from housecleaning and restaurant staff to the animation team, works with dedication and a smile. I also don't fully understand the complaints about waiting times at the bars. The hotel was very busy, yet the staff did their best to serve guests as quickly as possible.
A few minor points: the quality of the food varied somewhat from day to day, and we had to reactivate our room key cards several times during our stay.
But overall we enjoyed our stay a lot. Thanks!
Lisa Page
We absolutely loved this hotel and had an amazing holiday! The hotel is beautiful, very clean, and all the staff were friendly and welcoming.
A special mention has to go to the entertainment team, who really made our holiday so much fun. They were incredibly entertaining, full of energy, and worked so hard every day to create a fantastic atmosphere. There was always something going on, from fun daytime activities to brilliant evening entertainment, and they made sure everyone felt included. A special thank you to Gonçalo, who was fantastic, but every member of the team deserves recognition for their enthusiasm, friendliness, and the effort they put into making everyone’s holiday so enjoyable.
Thank you to everyone for making our stay so memorable. We can’t wait to come back!
Shaun Connolly
Stayed here for 11 nights early June. The resort is excellent, with a beach and shopping mall with a large Spar super market next to the hotel, beneath the mall is a variety of restaurants and a decent size play area for the little ones.
The room was a good size with a huge bed, the bathroom was good the shower had very good pressure and the shower head had different settings.
It says there is a mini bar in the room but it was just an empty fridge and no bath robes. The rooms are a bit dated and not cleaned. The doors to the balcony were very dirty.
The only bar that was open was the Lobby Bar with long queues I waited 20mins to be served. I got served then joined the back of the queue and had finished my drink by the time I got served again.
The restaurant was busy but the food was very good.
The staff here work so hard, working at the pool bar, restaurant and lobby bar all day.
It is only a 4 euro taxinride to the small town with plenty of shopsnandnplaces to eat. Go to Oconnors forna irish breakfast. I would highly recommend this resort especially for families.
EJ Ka
Very good hotel, it is now few times that we visit the hotel. Everytime same great atmosphere, very helpful reception. Food is great, everyone will find something to eat. Pools are great, one pool is heated all year long. The pool bar Arrecife very nice, thanks to Paula for her great service with serving drinks! The beach is just in front of the Hotel, great location. We will be back there for sure again 🙋
Karen Bexton
Honest and fair, would we return, No.
Overall we have come back from a lovely holiday as a Family of three, 2 adults, 1 child - its what you make it.
Hotel - upon arrival it looks great from the outside, the reception area is spacious and bright.
Rooms - average decor, cleaned daily but towels often left unchanged
Restaurant - Food is average but something for everyone, the space is really quite dark and uninviting and not enough staff in terms of ratio to tables, you often have to ask and wait on tables being cleared and then wait again to be able to order drinks, staff however are friendly enough, just run off their feet,
Air-conditioning also drips on tables depending where you are sat, not pleasant or hygienic
Bars - prepare for queues, again, not enough staff and slow moving, the only quick beverages on offer are when you help yourself to water and soft drinks, though this is only at the pool bar, not the evening bar upstairs.
Toilets - Poolside toilets are not nice. Toilet rolls not changed or refilled enough, toilet paper often all over the floor and still there hours later, has a genreally feel of uncleanliness.
Entertainment - Childrens entertainment and the Animation team are great, they are non stop, throught the day and night, downside is the entertainment is dotted around, poolside, conference hall and Sinatra bar so if you wanted to sit in one place for the evening, that's not possible and no bars other than the main bar itself
On site Italian - You will be given a voucher for the Italian which is located in the poolside bar, its complementary and its 1 visit within your stay, it was rubbish, food was bland, minimal food for children (in my opinion) only 2 members of staff so we sat with empty plates for 15 minutes while the staff were no where to be seen on the restaurant floor so we left before any dessert, just not acceptable
Sunbeds - unless your up and putting towels out by 8am you will be hard pushed to get a sunbed. There is no system so everyone gets up and does the same.
Pools - the pools are decent enough, one cold, one heated a hot tub and a kids splash pool with slide
The day before we left there was some maintenance taking place around the pool, painting etc which is definitely much needed and ahead of their peak season.
This is my personal opinion and if your heading there in Summer - I wish you luck, I can't even begin the imagine the carnage.
My rating and opinions are based on this being advertised as a 4 star location, I would strongly disagree.
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3.8
Google reviews (2466)
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Welcome to SBH Club Paraiso Playa - where luxury combines with tranquillity on the stunning shores of Esquinzo Beach in Fuerteventura. Nestled in a truly heavenly location, this hotel is an oasis of relaxation and excitement, offering two heated...
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3.8
Google reviews (2466)
Abi Ballinger
I was very sceptical about this hotel after reading the reviews, but overall we had a good stay. We arrived very late, tired and hungry, and reception were extremely helpful, even arranging a late dinner of bread, meats and cheeses. Our room was spotless, well maintained, with working air conditioning, comfortable beds and a secure balcony door. The hotel was kept very clean throughout our stay, and we often saw staff carrying out maintenance such as repainting doors. There were plenty of pool areas, including lively entertainment pools and quieter spaces to relax, and the daytime bar staff were friendly with good drinks. Reception were always helpful, and the food had plenty of choice—I didn’t experience any illness despite concerns from previous reviews. Housekeeping cleaned our room thoroughly every day. The beach was absolutely beautiful, with very clean, soft sand and hardly any stones. There are quite a few steep steps to reach it and the lower pool has a fantastic view overlooking the beach. I would recommend hiring a car or asking reception to arrange taxis, as the hotel is quite secluded. We visited Oasis Wildlife and found it very easy to book, with transport arranged without any issues. The only negatives were the rude evening bar staff, which meant we avoided that bar, and unfortunately €150 went missing during our stay. Because of this, I recommend keeping cash on you or in a secure place, although none of our other valuables, including expensive makeup and toiletries, were touched.
Konrad Xxx
2 stars max,
efinitely not 4 stars hotel
I'll start with the positives, which unfortunately outnumbered the negatives.
The food, although monotonous, was tasty.
The hotel is located on a beautiful beach, and the view from the pool area is wonderful.
The service was friendly, except for one barman, who either has a personality disorder or tries too hard to be funny. Unfortunately, he crosses the line into cheerfulness and is annoying, loud, and gives the impression of being mentally ill.
Cons:
1.No signs on the door to request no cleaning and privacy. The staff knocks daily and then enters the room. I believe it is not staff fault, this should be changed by owner. Once, I managed to cover myself with a towel after getting out of the shower, and another time, the cleaning lady stumbled upon my sleeping husband. It's unacceptable that you have no privacy at all, and the owner should invest in door hangers as soon as possible...
2. Cockroaches are everywhere, and it's worst in the evenings, when a swarm of cockroaches waits outside the room until you open the door...
3. The decor is very old and hasn't been changed in years, and it wouldn't be so bad if it weren't for the fact that the pillows need replacing, there's no duvet, no power outlet by the bed, and only one for the entire room. Very uncomfortable.
Unfortunately, I don't recommend it, even as a budget option, because the lack of privacy and the number of cockroaches in the property are terrifying. It's worth considering additional staff to sweep the cockroaches from the hallway in the evenings.
4. The drinks were made from the cheapest alcohol and juices, the worst I've ever had in my life. Only the mojito was acceptable.
5. The coffee machine was broken at times during meals, which caused long lines.
6. The jacuzzi didn't work, and there was no heated pool. The information about the jacuzzi not working appears in the comments every few months. I don't believe the hotel's response, saying we were just unlucky and they were waiting for repairs. They either don't repair it or deliberately don't use it to avoid costs.
7. The pool water is dirty; I never once saw anyone clean it. The toilets by the pool are constantly dirty and dilapidated. It feels like they're understaffed and can't keep up.
8. The gym equipment makes you fear you might hurt yourself... old and rusty.
It is definitely not 4 star hotel.
Domenico Spinnato
A perfect family holiday ⭐⭐⭐⭐⭐
We had a wonderful stay at the SBH Paraíso Playa. The location is one of its biggest strengths: just steps from Esquinzo beach, which is wide, golden and has a beautiful sea — ideal for those travelling with children. The walks along the coast are stunning at any time of day.
The dining really won us over: a varied and generous buffet, with both international and local options and great attention to quality. There was always plenty of choice, even for the little ones.
Full marks to the kids’ facilities: spaces designed with children in mind, entertainment and services that let us truly relax knowing they were looked after and happy. For families, it’s a huge added value.
Well-kept property, friendly and helpful staff. We would come back without hesitation. Highly recommended for families looking to relax and enjoy a beautiful beach.
Marta a
We had an absolutely wonderful stay at SBH Club Paraiso Playa. Everything exceeded our expectations. The hotel was spotless, our room was spacious and we were delighted to have a beautiful sea view. The food was absolutely delicious, with a great variety every day, and the drinks were excellent.
The staff were always friendly, welcoming and hardworking. The location is stunning, with breathtaking ocean views and a beautiful beach just a short walk away. We especially loved our morning and evening walks along the beach.
This was one of the best holidays we have ever had. We felt relaxed from the moment we arrived until the day we left. We would definitely come back and highly recommend this hotel to anyone looking for a peaceful and enjoyable holiday in Fuerteventura. Thank you to everyone for making our stay so special!
Anca Sturzu
We came to this hotel as a large family group with babies and toddlers. Our first impression was positive, as the reception staff seemed welcoming. Unfortunately, everything after that was extremely disappointing.
Although check-in was after 2:00 p.m., we were left waiting for hours because no rooms were ready. After a long journey with young children, this was very frustrating. We understood that delays can happen, so we remained patient and polite.
When we were finally given our rooms, one couple discovered that neither the balcony door nor the main entrance door could be locked properly. We returned to reception and politely explained that we needed a secure room. We were told there were no other rooms available and that an engineer would come to fix the problem.
We had already paid for an additional room for a family member who was no longer coming, so we asked if we could use that room instead. Despite it being fully paid for, we were told it was not available.
After waiting more than another hour, we were given the same rooms back. The doors still did not lock properly, some doors would not even open correctly, the rooms were dirty, the bedding was unclean, and basic toiletries such as shampoo and even hand soap were missing.
When we asked reception how long the repairs would take, we were simply told, “When the engineer comes.” We politely asked if they had any estimate, but received no helpful information.
We understand that many of these issues may not have been the reception staff’s fault. However, after reading previous reviews mentioning theft, we were very concerned about leaving our belongings in rooms that could not be secured.
We repeatedly reported that another room also had a door that would not lock, but nothing was done. It was only after we returned to reception to report that valuables had been stolen from our rooms—including perfumes, gold jewellery, cash, brand-new clothing, and electronics—that the hotel suddenly found alternative rooms for us.
It is very disappointing that it took such a serious incident before any action was taken. Our experience left us feeling unsafe, ignored, and extremely let down. We would not recommend this hotel to anyone looking for a secure and well-managed place to stay.
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Set among the sun-kissed slopes of Puerto Rico, Gran Canaria, Marina Bayview is an exclusive adults-only retreat designed for pure relaxation. Overlooking the sparkling Atlantic and vibrant marina, this opulent hotel promises tranquillity, luxury, and...
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3.9
Google reviews (1947)
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Welcome to SBH Hotel Taro Beach, a fantastic hotel located on the pristine shores of Costa Calma beach in Fuerteventura. Discover a world of captivating beauty, and warm hospitality. Whether you seek a family vacation filled with joyful moments or a...
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3.9
Google reviews (1947)
Niloofar Barazandehnik
We stayed at this hotel for about a week. Overall, the hotel was good, with a great location. Some of the staff were very nice, and the animation team was excellent. The drinks were good, and the pastries were especially delicious.
However, there were a few issues. The food was generally good, except for the chicken, which unfortunately still had feathers on it. The water was very salty, so we couldn’t drink it, even for coffee or tea, and some of the machines also had salty water. Our room had a problem with ants as well.
On the last day of our holiday, we found out from another family we met at the hotel that they had been robbed and some of their jewellery was missing. After hearing that, I checked my purse and noticed that £20 was missing from my room. The amount was small, but the feeling that someone could steal from you is very upsetting.
We reported this to reception, but the manager was not there. We were told that “there are bad people everywhere,” which in my opinion is not an acceptable response.
If you plan to stay at this hotel, I strongly recommend keeping all your valuables in the safe, as the hotel does not seem to take responsibility for such incidents.
Claudia Czajkowska
What a lovely stay!
Yes the rooms are a bit dated...but...rooms have been cleaned regularly, nice large bed, fridge and safe, all available in the room. The location of this hotel is fantastic as bedrooms are facing the beach which is only a stone thow away from you.
The food during our stay was outstanding, tasty with a huge variety of different hot and cold dishes.
Fresh fruits every day (we stayed in January), sea food, chocolate fountain and lots and lots more.
Staff is super friendly throughout the hotel.
The only down side of things is that the main language is german (games,Spa, manicure shop etc), so you may feel a little excluded at times. I believe English should be the first language.
The staff speaks English.
Paul Ben
Great location, however definitely not a 4 star hoyel. The rooms are very outdated. Foor is very repetitive and not the best. We had ants in our room and a cockroach.
Mirek Dítě
Great location, old but nice hotel, beautiful beach and very good food. Fantastic trip on the glass boat Odyssea, atmosphere was fantastic and program as well, and especially the best crew....!!!
Silvia Morais
We had a wonderful stay at the hotel. The staff were always friendly and kind, greeting us with warm smiles :) The restaurant was very good, especially the breakfast!
Regarding the food, I have one suggestion: it would be great to always have hamburgers and hot dogs available for kids. They’re inexpensive dishes, and children love them! Sometimes there were items left untouched, so swapping them for more kid-friendly options could be a win. Overall, though, the restaurant was enjoyable.
The location is fantastic, with charming little gardens and direct access to the beach. The service provided to guests was outstanding!
I rated this hotel 4.5 instead of 5 for two main reasons: the limited kid-friendly food options and the fact that the rooms—and the entire building—could use some renovation.
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4.3
Google reviews (3373)
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Alua Suites Fuerteventura - is a 4-star hotel that is located in the heart of Corralejo, next to a white sandy beach. This sun-drenched resort features 8 swimming pools and various other leisure amenities such as a children’s club, gym, spa, and much...
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4.3
Google reviews (3373)
Em Furn
We were shocked in the best way when we arrived here, in person the hotel was 10x better than expected. Very nice layout, like a little village, not one huge pool with a giant hotel so it feels quiet even when the hotel may be full.
Plenty of pools to choose from.
Food is okay, I think alcoholic drinks are watered down.
Entertainment is amazing, in the day and evening, there is something for everyone.
There were 2 days in a row that the room wasn’t cleaned which was odd.
Most staff are very friendly.
Shop on site which is convenient. Close by to popcorn beach however it’s a big walk to the town.
Niblett Family
Good location for Corralejo and suitable for families.
Found it an unusual concept though, as pretty much everything was self-service. Buffet, drinks etc- virtually no service offered. You have a token for a plastic cup which gets refilled or replaced, you must have the token though. All house brand drinks from bar which meant limited options for me. No premium brands. Cocktails were premixed and sugary. Couldn’t offer cranberry juice oddly..:
No towels offered for pool (unless you pay €20, but even still- not cleaned!)
Pools were good and there was a social team but generally didn’t meet expectation for price point paid.
Booked a one bedroom suite, fine for family of 4, but the sleeper sofa in living room does need passing or cushions between the two mattresses as my son fell through and hurt himself on exposed metal. Very basic bathroom amenities.
Breakfast was probably the best meal, didn’t rate dinner (went out instead after first night) lunch was better in the poolside restaurant than the main one.
Trevor Kingsbury
Large rooms with a very comfortable bed maid service every day, all the food and drinks you could possibly need with nightly entertainment worth watching the flamenco dancing was superb. Very easy to find and not too far to walk to the centre. Friendly staff and very helpful. The whole place is kept in superb condition would stay again no problem.
Anonymous
Not a bad place to spend your holiday, but definitely a huge room for improvement. Positive is the food in the main restaurant, that is part of the all inclusive package. Delicious and well made, good variety. Negatives are the relatively old rooms, amortised interior and even not working amenities. Reception personnel is useless and not trained properly. Same goes for the animation staff, that supposed to entertain children. You often even find rude and unprofessional attitude from the restaurants and bars - Fresco, in particular , that could ruin your stay, if you decide to pay attention to this. There were a few exceptions and people that made our stay overly positive, however, if you paid extra, it doesn’t meet the necessary standards for a good quality hotel.
Ciprian Postolachi
Absolutely unforgettable stay! From the moment we arrived, the entire experience was beyond amazing. The hotel itself was beautiful, but what truly made our holiday special was the incredible staff.
A huge thank you to Micky at the bar, not only one of the best bartenders I’ve ever met, but also someone who made every evening memorable with great conversations, positive energy, and outstanding service. Omar was equally exceptional , he somehow always knew exactly what I wanted before I even reached the bar. That level of attention and professionalism is rare and deeply appreciated.
And most importantly, Federica at reception deserves all the praise possible. She went above and beyond to help us plan our island tour, gave us the best recommendations, and made everything so easy and stress free. Her kindness, professionalism, and genuine care made us feel truly welcomed throughout our stay.
Thank you all for making our trip so special. We will definitely be coming back!
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3.8
Google reviews (3636)
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Seek out glorious sunshine, blonde sands and turquoise waters in Fuerteventura at the wonderful SBH Maxorata Resort . Located within very easy reach of the beach, this fantastic holiday complex is a perfect choice for a magical family escape in the...
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3.8
Google reviews (3636)
Rahul J
Overall, SBH Maxorata Resort was okay and I would rate it closer to a 3-star hotel than a 4-star. The hotel is clean and in a great location, with the beach opposite and shops and restaurants within walking distance. There is also a good choice of pools.
However, the hotel is in need of maintenance and refurbishment. The food was repetitive, often not very hot, and the snack bar served the same things every day. We were also disappointed that the second restaurant was closed throughout our stay. Most bar staff, waiters and the animation team were friendly, but some reception staff came across as moody and rude. Charging €4.50 per day to use the room safe was ridiculous.
A lovely touch was the birthday surprise – a bottle of cava, a card and a specially decorated dinner table, which was much appreciated.
Overall, there were some positives, but I expected more from a 4-star hotel.
mariaagtk
I was here for two weeks and can definitely recommend this hotel.
The staff was always very friendly and nice, especially the bar staff like Manuel and Adriana, a cook and one of the ladies in the restaurant, and the reception chief always had a smile and some sweet greetings for you.
My room was located at the 3rd level, a regular double bed room for me alone, with a lot of clean space and a comfortable bed. The room provided some hangers perfectly for your clothes, washing stuff for showering, two mirrors (one in bathroom, one body mirror in the floor), clean towels, a refrigerator to keep your drinks cold, and a lot more stuff. My room got cleaned and the towels got changed daily.
The food changes every day, from rice and chicken to lasagna, some salads and bread, desserts and a few drinks. The bar has some drink options like regular soda drinks, beer and cocktails/mocktails.
The pool (I mainly stayed at the one with two) was cold but once you got in you will definitely get used to it. They also had an adorable orange cat around, always loved to pet the little sweetie.
The hotel is very family friendly, with different events throughout the day, such as Kids Disco and Karaoke at evening in the salon bar, or Aqua activities in the pool.
There are a lot of shops and some restaurants nearby with a lot of variety so you will definitely find something there, if you don’t want to spend the whole day in the hotel only. The beach was very close, and the view was very beautiful.
I was here with my dad, and no matter if you’re alone or with family/a loved one, with a disability or not, the service will make you feel included and satisfy you.
I hope to come back one day for the great people working and the nice time spent here, I really enjoyed my stay.
Bethany Tyler
After reading some of the reviews was abit nervous about staying here.
The hotel is in a good location, good views, very close to the beach and local shops.
Food was okay, a good selection, always warmish, didnt eat at the pool bar but always looked like a good selection.
Good selection of drinks at pool bar.
Staff were friendly and helpful
Hotel rooms were always clean and tidy however hotel needs some serious maintenance, could do with a really good freshen up, and more attention to cleaning in communal areas, especially as this is a 4 star hotel.
Could also do with a second bar as the only bar is around the busiest pool and the other pools are abit far from the pool bar.
Also a warning that the transfer is a long one from the aiport.
Could also maybe do with some more up to date sunbeds ( always plenty around the pool though)
Spa was a little disappointing, sauna was out of order and was abit disappointed no indoor pool. Although the massage was lovely and the staff very nice.
Overall a nice stay, nice weather, okay food. But would I stay here again no
antonia moldovan
I stayed at SBH for a short solo break at the end of March 2026. I’ll admit, the mixed reviews made me a bit nervous beforehand, but to be honest, the hotel is lovely.
Yes, some areas are a little tired and could benefit from a refurbishment, but nothing that negatively impacted my stay. My room was cleaned every day no matter what time I left, I returned to a freshly made bed and new towels. The housekeeping team absolutely deserves a 10/10.
The food is what you’d expect from a standard all-inclusive nothing exceptional, but perfectly fine. The drinks offered plenty of variety, including English and Italian options, plus cocktails and shots. Lots to choose from.
The staff were absolutely amazing. From housekeeping, who kept my room spotless throughout, to the bartenders who remained attentive and friendly even during busy periods to the waitstaff, who worked incredibly hard. I rarely saw an empty glass left on a table for long. A special mention goes to the animation team, especially Luca, Isa, Moris, and Minea, who made my experience from morning poolside to evening entertainment truly enjoyable. They really deserve recognition.
Overall, I had a great stay. There’s no need to worry about the exaggerated negative comments, i would personally return.
Abi Mai
Rooms was lovely and clean had everything we needed and more cleaners cleaned everyday and given fresh towels we was given a tour services was explained what was included in the all inclusive including spa, food, drinks, gym, and plenty other facilities!! There is a on site shop with essentials and perfect for if you have forgotten something. The hotel walks straight out on to the beach and within a 5 minute walk there is a strip all the way down full of restaurants bars shops! Food was a very mixed with seafood chicken pork beef and plenty more options! The entertainment team was amazing! Very inclusive included all guest from all age ranges Luca and mortiz was amazing! Full engery at all times provided activities daily and night and always something different never repeated the same activity! There is a kids mini disco which even with just 1 child they would still up and continue the show and then do the adult one! Music was amazing was a mix of all types of music English, spanish, german, french and was always open to requests! Bar staff was lovely and had chatty conversations with customers and was always willing to help find a drink for me as someone who is very picky🙈 snack bar offers a variety of food daily and ice creams for the children and adults which is help urself to! Ive not one bad thing to say about this hotel i read reviews before coming and was abit scared for what i was going to be in for but for the price and everything included i can not complain and i will be back!! BIG SHOUTOUT TO LUCA AND MORTIZ FROM ANIMATION TEAM YOU GUYS ARE AMAZING AND DESERVE ALL THE CREDIT YOU MADE ARE WEEK AND WE LOOK FORWARD TO BEING BACK!
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4.2
Google reviews (1704)
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Escape to the Akeah Broncemar, a sophisticated shimmering sanctuary in the busy area of Maspalomas, Gran Canaria, where modern luxury meets the vibrant spirit of the Canary Islands. Akeah Broncemar offers guests a unique blend of sophistication that...
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4.2
Google reviews (1704)
ryan connolly
We had a lovely holiday in Gran Canaria, but unfortunately our experience was completely ruined by the receptionist, SANDRA. She was very rude to us throughout our stay, never helpful, and always seemed annoyed or in a bad mood.
I honestly don’t understand how a place charging £200 per night can have someone with such poor customer service representing them. It really left a very bad impression and spoiled what otherwise would have been a great holiday.
Helen Chong
we had a lovely stay at Bronze Playa. The staff are friendly and willing to help; the pool/outdoor area is lovely and spacious, with plenty of choice at the bar. Both breakfast and dinner were lovely, with plenty of choice and a different menu each evening. The rooms are a little outdated, particularly the bathrooms, and the towels provided are definitely showing their age! That said, the bed sheets were clean and comfy, and the room is lovely and spacious, with a great balcony! Overall, the hotel is great and would stay again!
M W
The hotel was located in a nice area close to the center and the beach. We loved the choice of food in the restaurant, and even though I'm a vegetarian I had plenty of things to chose from. We were welcomed and treated very nicely by the reception staff and the housekeeping ladies. The only thing to mention is that we could not sleep well as the beds were very hard. Also the bathroom needs to be renovated. However, the room was big and clean and we had a great view of the sea.
janice leembruggen
All of the staff we met were friendly and helpful. Perhaps a few more staff members would have made for a better dining room and bar service as there just wasn't t enough staff to keep on top of everything. Fruit juice and food platters would empty and weren't replenished. I found the breakfast and lunch buffet to be adequate but ate out each evening as my 15 year old is a vegetarian so the choices available were quite limited. The sun loungers were comfortable and readily available. We weren't offered pool towels and I didn't notice anywhere around the pool for picking any up but as we took our own with us this wasn't a problem. Our room didn't appear to have any accessible electrical sockets, the only place available to plug in a hairdryer or straighteners was in the shaver socket in the bathroom which worked but I don't think that it was designed to accept a converter plug. I would have expected a socket by the mirror in the bedroom but none could be found. The location of the hotel was great for us and we felt safe in the area in the evenings. The hotel supermarket is well stocked and reasonably priced. If you're looking for good value for money rather than luxury this hotel is it.
George Kilpatrick
Beautiful hotel. Fantastic rooms with plenty of space. Family of 4 with 2 kids aged 11 and 10 and we all had a brilliant time. Plenty of things to do. Food was amazing! Alejandro and staff couldn't have helped any more than they did. Great service throughout and very clean. The bar was amazing! MARCOS our friend was fantastic. He went above and beyond for us, service was amazing. Bar so clean and so friendly. Highly recommend to anyone, thanks for having us 😁 Be back soon, thank you 😁
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4.1
Google reviews (2602)
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Discover the elegance of SBH Costa Calma Palace, a modern hotel overlooking the sea on Fuerteventura’s sparkling blue coastline. It is an ideal place to switch off, relax, and enjoy quiet time together as a couple or family. Spend your days relaxing by...
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4.1
Google reviews (2602)
WL
The hotel has its positives: food quality is good and the all-inclusive offering is solid. However, I want to warn future guests about the so-called 'sea view' rooms.
I booked a sea view double room and was initially assigned a room on the 5th floor where the view was almost entirely blocked by a building in front. Only after pushing back at the reception — which was an unpleasant experience — was I moved to the 6th floor, which still offered only a partial, obstructed view. During my stay I overheard a German couple at the reception expressing the same frustration.
The hotel has no true unobstructed sea view rooms. If you are booking based on the sea view category, be aware that what you will get is a partial or side view at best. The reception staff were unhelpful and unwelcoming, particularly after I raised the complaint.
The pricing is fair and the food is genuinely good — but the misleading room categorisation and poor service at the front desk significantly impacted the experience.
K Balcer
SBH Fuerteventura Palace
If you wish to be insulted, go here
Just left this holiday after 15 days from the 24th of March and nearly 4000 pounds waisted.
We’ve been all over the world and hundreds hotels but never ever met such rude attitude of the reception staff towards the clients.
I ‘ve been called “assertive” and my husband “mental health”! Don’t they understand that in this way they are losing their clients? Do they care?
And also, why? What have we done? Nothing extraordinarily.We are not fussy. But we booked specially this hotel almost 2 months ago because of
1.Its advertised water spa facilities called talasso spa- inside swimming pool and jacuzzi. Which my husband needed because of his disabilities.
2.We requested rooms next to each other with the sea view.
When we arrived, we were offered 2 rooms in the end of long corridor totally impossible for my husband to reach them and only approximately close to each other but not at all next to each other. Young and very assertive staff insisted that they are next. After long argument they moved us the following day and gave us rooms 632 and 633. But they were next only on paper! Obviously, the staff never seen them and refused to do it and to acknowledge the corner gap and the distance between them. Then a young man with the beard finally came because my insistence and he said: But we do not have others! And went off. The girls in the reception where shouting victoriously behind my back: we won’t change your room. And we were stack there. Room 632 was looking to a huge dirty roof terrace, lots of rubbish in front of you every day (See the pictures). There where bones as well. Room like this should not be offered ever. No view, stink pipes (sewer ventilation pipes) in front of you and dreadfull smell of course and we could not open the window. On the top of everything they started some work on the roof so no privacy! Yes, no air, no view, no privacy.
2.Spa facilities. Jacuzzi was nor working at all until we were there. We understand it has not been working for months.
Inside swimming pool was not working at the beginning as well althogh the manageress and the staff were promising every day. After several days, may be because of our insistence it was repaired for the benefit of the other elderly clients of the hotel.
Generally, the hotel is tired, chips and cracks in our rooms. Cockroaches. Of course, denied from the reception staff who refused finally even to answer in English and almost threw to me the not working room key.
We never heard please, thank you, or, God forbid, sorry.
The manageress obviously trained them well to lie and be rude. Apart for offering us 2 glasses of wine she insulted us directly several times.
Pity for our hope and expectations to have a good holiday!
Mario Pineda
Excellent stay. The hotel is in a prime location, directly in front of a wide, beautiful beach with easy access. One of the highlights is the indoor swimming pool, which is perfect regardless of the weather and very well maintained. The rooms were comfortable and clean, and the atmosphere throughout the hotel was calm and relaxing. Ideal for both families and couples looking to enjoy the beach while also having quality indoor facilities. I would definitely recommend it and would gladly return
Joan Martlew
I have stayed in this hotel many times as the location is fabulous. The suites on the 8th floor are spacious with a very large terrace and incredible sea view.
Just ended a week's holiday and overall an enjoyable stay.
A word of caution though about using the pool bar. We ordered a light lunch and a drink and were told by waiter that as we were "all inclusive" we could only eat in the bar if we paid cash. As we were not all inclusive, as stated quite clearly on our hotel card this was not a problem. I signed for our meal and afterwards asked for our bill. Eventually, after several requests and around half an hour the waiter told us how much we owed. I paid him in cash and thought all was ok. At checkout however we discovered that the lunch had been charged to our room. Easy mistake?
No, when I queried this I was told on no uncertain terms that this was not the case and there was nothing the hotel could do as the staff are not always the same at the pool bar! Felt as though I was stupid and a liar.
Be warned...do not pay cash at the pool bar and if you do don't expect a positive outcome at checkout from reception staff.
What a shame, poor end to a good week
Tony Stemp
I WOULD LIKE TO WARN ANYONE FROM MY MISTAKES IN BOOKING THIS HOTEL FOR THE FUTURE AS IT COST ME £1500
WORST HOTEL IVE EVER STAYED!
NO ENTERTAINMENT
NO ICE CREAMS OR LOLLYS
RUDE GUEST MOSTLY GERMANS ALWAYS STARING MAKING YOU FEEL UNWELCOME IS AN UNDERSTATEMENT!!
EVERYONE IN THE HOTEL IS 60+
ONLY A PIANO BAR WHICH IF YOU TALK TO YOU PARTNER THEY TELL YOU TO BE QUIET
THE ODD FEW RECEPTIONS STAFF ARE NICE
ALL BAR STAFF ARE RUDE!
ONE EVEN SAID COMMUNIST TO ME?
Tipped them at the beginning of the holiday but still didn’t change there attitude
I FELT SOO UNCOMFORTABLE TO LEAVE THE ROOM TO GET A DRINK AS I KNEW THERE WOULD BE 100 EYES LOCKED ON TO ME AND MY GIRLFRIEND!
EXTREMELY EXPENSIVE MASSAGE IN THE HOTEL CHEAPER DOWN THE BEACH BY 50€ !
HAD TO PRODUCT A CARD WITH EVERYTHING YOU GET EVEN THOUGH WE HAD A WRSIT BAND ON A ALL INCLUSIVE HOLIDAY AND THEY MADE US PRODUCE IT EVERY SINGLE TIME EVEN THOUGH THEY SEE OUR FACES AND WRISTBAND THOUGH OUT THE WHOLE HOLIDAY!
FOOD IS THE SAME EVERY DAY!
DIDNT EVEN GO IN THE POOL ONCE THAT SAYS IT ALL!
Just WARNING you guys for the future!
THE TOWN IS A GHOST TOWN NOTHING THERE, WE SPENT MOST OUR TIME IN CORRALEJO AS THERE IS EVERYTHING UP THAT SIDE OF THE ISLAND IT WAS LIKE THE SHINNING A HOTEL WITH NO ATMOSPHERE!
WORST HOTEL AND STAFF EVER!
I WOULD NEVER EVER RETURN EVEN IF YOU PAYED ME!!
THIS HOTEL IS VERY GERMAN ORIENTED NO KIDS IN SIGHT!
IT WAS LIKE A HOSPICE FULL OF RUDE PEOPLE RUBBISH FOOD AND BAD MANAGEMENT
WORST HOLIDAY EVER! AND IVE TRAVELED ALL OVER EUROPE!
GOODBYE FOREVER 1000%
IF YOU HAVE BOOKED ILL LET YOU FIGURE IT OUT FOR YOURSELF NEEDS A MASSIVE REVAMP IN MANY AREAS!
P.S VERY WINDY LOCATION AS WERE CORRALEJO WAS NICE AND HOT ALSO FULL OF NORMAL HAPPY PEOPLE BUT THAT WAS THE LEAST OF MY PROBLEM AFTER 2 DAYS HERE I WAS CONSIDERING TO BOOK ANOTHER HOTEL BUT DUE TO FUNDS IT WOULD OF COST ME £4000 If I was to book another hotel.
WE WAS DEPRESSED WHEN WE HAD TO RETURN BACK TO THE HOTEL!
FALSE ADVERTISEMENT!
PLEASE PLEASE TAKE THIS IN TO CONSIDERATION AS IM NOT A HARD PERSON TO PLEASE BUT THIS WAS AN ABSOLUTE JOKE!
WASTE OF MONEY!
🏴🏴🏴🏴
🇵🇾👋🇩🇪🤣
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4.5
Google reviews (2539)
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Based on 7 Nights, Bed & Breakfast, Including Flight & Hotel
Experience the tranquil atmosphere of the island of Tenerife at the Gran Oasis Hotel, which is located between two of the most popular resorts in the region, Los Cristianos and Playa de Las Américas. This family-friendly resort is close to the palm...
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All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.5
Google reviews (2539)
Stephen Forster
The hotel is located on the outskirts of Playa de Las Americas, but this suited us just fine as we were with our 9 year old granddaughters.
The hotel was spotlessly clean, with staff continually cleaning and clearing up after what we, the guests left lying around. Sorry!
The food was lovely and there was plenty of choice for children and adults alike. The salad bars were fabulous.
The pools were heated and there were 5 in total to suit all ages. Our girls never left the pool all day.
There were ample sunbeds and you don’t need to get up early to get them, unless you perhaps want a poolside bed.
The suites were super clean and the bathroom appeared to have been refreshed recently. Air conditioning units and balcony’s in each floor, with 2 TVs and a great choice of channels if you wanted to catch up with some home TV.
The absolute STARS of the whole experience were the staff. They were amazing, so helpful, so friendly and truly made the holiday. Nothing was ever an issue and if any of you are reading this, I want you to know how fabulous you are and how important you are to the visitor experience. I think a family based hotel really brings different challenges to how it is staffed, and ALL the staff were just so tolerant of little ones whether they were over excited or upset, this really helps us parents, grandparents, etc. THANK YOU 🙏
We’ll see you again with our girls in a couple of years.
Kirsty Pickett
Isabelle our cleaner is an outstanding lady. She was so helpful, giving tips for our sons sunburn. She kept the room lovely everyday and was so sweet in laying my pjs on the bed (I folded them and put them on a shelf on the nightstand) . It was such a cute gesture.
The rest of the staff were also lovely. Especially Cristian at the bar. He recommended a new cocktail to try that was lovely.
Really recommend this hotel. 🫶🏻
Aljo C
Just returned from our 3rd all inclusive stay at Gran Oasis and the hotel facilities have improved every time. The rooms are spacious, clean and well maintained. We stayed in a room with a private rooftop Solarium overseeing the hotel and great views of Los Cristianos. The pool, entertainment and hotel facilities are excellent including the Spa and kids play areas. The food selection is brilliant and varies every day with different themes and inspirations. The hotel, bar and restaurant staff are all very friendly, accommodating, and responsive to questions and suggestions. Sincere appreciation goes to Marina, Vera, Miguel, Christian and Javier for all their good humour, attentive care and skills as great hosts!
We highly recommended Gran Oasis for familes of all ages and can't wait for our next visit!
Muchas Gracias! :-)
laura/andy proctor
Grand oasis is a lovely hotel, amazing views. We came with another family both kids 11 & 12yrs old, we stayed in rooms 6 & 7 which made us laugh 🤣😁
Beds are very comfortable and air con is brilliant 5*
Plenty of sunbeds around the pool with umbrellas, breakfast,lunch and dinner all good, nothing spicy. we liked the snack bar as it was quiet with nice music in background, The DJ was really good, great vibes 😁
Foam party was a laugh, us adults enjoying the classics from our 20s era 🤣
Hotel staff are very friendly, cleaners did a brilliant job with our rooms.
RENATE ( aqua gym ) is lovely, chatty, allways smiling 🥰
She made me and my friend laugh
Ros Pooley
The room was comfortable, although as we had a second double bed we lacked a couple of chairs to sit in rather than on the bed.
The spread and range of food was consistently great. Loved the diffrent themed nights and always found something tasty. Offered GF options and when asked provided bread alternatives.
Entertainment was good and fun in the evening although I think it was not as strong during the day for a teenager.
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Google reviews (2098)
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Amidst the sun-soaked waters of Costa Adeje in Tenerife, Chatur Playa Real promises guests stunning stays. Guests have everything from swimming pools and a kids programme to nearby water parks and golden sands, there's no shortage of entertainment. The...
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4.0
Google reviews (2098)
Evelyn Smith
A classy resort which is clean & spacious with pools for all ages. All staff are helpful & friendly. Many food options at every meal for all tastes. I am gluten intolerant & the chefs were happy to advise me what was safe for me. Our room was big, with a large balcony overlooking the pool area & aircon kept us cool. All inclusive with free drinks, cool room & good food in a lovely environment we will return soon.
Thank you for a great holiday.
Beth Calvesbert
We visit Tenerife regularly and this is were we stay! We have visited other hotels on the island and honestly this place is not only great value for money and in the best location if your looking for a quiet part of Adeji but It's perfectly placed for walking into town, To he girls on receptions are always at our beck and call for anything we need and the staff are friendly and attentive! Our rooms are spacious and are kept spotless and our children loved Jóse and now Ernesto from the ents team who always have time for them.
This hotel doesn't have Broadway shows every night and doesn't serve Michelin quality food... But that doesn't take from the wonderful experience here! Breakfast is fresh hot and tasty everyday and themed dinner nights keep things different! Our children are pretty simple eaters so are catered for pretty well.
We have been back 6 time and our 7th trip is booked.... Don't trust all the reviews check it out for yourself 😊
Laurence Bews
Stayed here for a week with my family. Room was fine except the air con was brilliant in only 1 room and terrible elsewhere, this is not four star hotel. Breakfast was really good and freshly made omelettes were a winner. However, the snack bar a bit bland and lunch and dinner were mostly the same bland food every day. Weird pasta sauce and same kinds of pasta each night, chips, rice and some meats. Beware the meat as it is not always what it says for example I had chicken rice but it was pork. Also for example says onion rings but actually calamari. If you have allergies beware as it is really not clear at all. Does not say what food actually is a lot of the time just says varied pastries and themed nights are not actually themed at all. Pools are fine but very shallow at some points so don't think you can swim in them you can't. It is up quite a steep hill from the beach and further than it claims to be. Not a 4 star hotel. Just a word of warning about food too as birds fly in and eat the food but staff do not notice or really mind it, we always took food from the bottom of the dishes. Also the staff in the eating areas are very efficient or potentially too efficient!
Q123
Though this hotel's golden era passed, a gentle touch would be sufficient to gain some easy points.
Plus: Lot's of nice and helpful staff, good connection and placement but it depends what you need.
Minus: 40% deep-fried oily food, frozen pizza, poor quality ice cream, poor quality snacks, cheapest papaja, CANNED pineapple and peaches (??? we're in Canarias!), broken room safe, unoperational hairdryer, old broken umbrellas and lounges at the pool, elevator not working and no water in rooms in 4* hotel (at midnight arrival it would be more than enough to have at least filtered water in open-space, but it was 2,5€ at reception ;) ).
...and hotel WiFi is a joke!!!
Nothing to add - clean and generally ok but those minuses......I expect more even from 3* hotels .
Katie Preston
We have had a brilliant experience. Events and activities were really inclusive and staff were lovely. we had a problem with taxis on our last full day trying to get to a boat trip early but a lovely receptionist called Eleanor managed to call the boat company and get us on a different boat rather than us wasting money and missing out. A big thank you to her and she was incredibly empathetic towards our situation as it wasn’t our fault. I would highly recommend this hotel especially for families :)
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4.7
Google reviews (957)
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The ADRIAN Hoteles Colón Guanahaní offers a luxurious, adults-only (16+) retreat in Tenerife. With its elegant colonial architecture and proximity to the Playa de Fañabé, the hotel immerses guests in tranquillity and sophistication. Experience the...
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4.7
Google reviews (957)
Ryan Bourne
This hotel is a slice of paradise!!
I have stayed in countless places worldwide, and this has remained as easily the nicest hotel I’ve had the pleasure of staying at.
The staff: so attentive & caring! I felt so well-cared for, looked after, and that nothing was a problem for the staff to solve. The staff knowing who you are as you arrive? An excellent touch! The small chats as you pass through reception? Lovely! The service during breakfast, lunch, dinner? Superb!
The rooms: perfectly maintained! I’d recommend the rooms 230-235 as these look back on the pool and out to the mountains and the view is SO GOOD. On my second stay we were offered a room that looked the other direction, and it was still great but it didn’t feel the same as our previous stay. We asked if we could move rooms and to the wonderful staff, it wasn’t a problem. The beds are comfy, the balconies are great, and the bathrooms are perfect. The AC is also excellent.
The food: excellent! Being vegan wasn’t an issue - there were countless options every day including vegan croissants (!!). There are also many options nearby too, including a lovely vegan restaurant a few minutes walk away. The live entertainment during dinner is classy, calming, and sets an excellent atmosphere.
The location: nice! The waterfront is very touristy, but the hotel feels secluded and relaxing with little noise from the surrounding area. There is no on-site parking (although they have some sort of deal with the shopping center over the road, and the parking for hotel guests is very cheap. It is easily accessible by road, and I’d recommend guests get a hire car from either the airport or nearby to the hotel to enjoy the viewpoints around the island.
I’ll happily return here in the future!
Jenny Packham
This hotel knows how to deliver a standard which is quite exceptional to find these days. All staff across all areas of the hotel were professional but friendly and extremely helpful. The cleanliness throughout the hotel was outstanding. The added bonus were the heated pools, and supply of pool towels, just brilliant; mine stayed in the case! The room safe was a decent size, bottled water left every day, pod coffee machine with great coffee and of course a fridge. We didn't upgrade our room and were facing the road, which was not busy and caused us no problems. We wanted a week away, in a nice quiet authentic hotel, Hotel Colon Guanahani delivered, and we could not have asked for more. Well done to the Adrian family for creating a family run environment, with a leadership in place to maintain this ethos. Thank you to all the staff who made this a really memorable holiday and to some fellow holiday makers who added to the evening entertainment with their dancing skills! We had a fabulous week.
Jill Burns
We are just home from a fantastic trip staying at Hotel Colon Guanahani. This hotel is like a breath of fresh air where you can relax and recharge your batteries.
The pros of this hotel are: the staff, the rooms, the location and its cleanliness. The cleaning staff need to be praised as everywhere was spotless and the rooms were cleaned to such a high standard. There wasn’t an insect insight!
The cons of this hotel: the food. We had stayed for breakfast & dinner but ended up only eating in three nights out of seven. It was just average. The food hygiene level was excellent and there was plenty of choice, but we just felt the quality of the food wasn’t high enough.
The sauna and the roof top pool was out of order during our whole stay which was disappointing.
We would definitely come back on a breakfast only basis as it was peaceful and relaxing. A big shout out to all the staff who were so friendly and helpful. Thank you!
Steve Greenfield
A fabulous oasis of a hotel in Costa Adeje, Tenerife. It's adults only so is very quiet, peaceful and tranquil. The staff are just first rate and the hotel is so very clean it's almost unreal. The food is first class with a great selection of food at every meal and the rooms are well appointed and very comfortable. Highly recommended!
adam doughty
Great hotel, was mainly retired people but that was a bonus as quite. Heated pools, breakfast option great but could have a few more options but to be honest there was alot of choice still, hot and cold. Ate out for tea so cannot comment on evening meals at hotel but seemed to be plenty eating there so must have been ok. Tonnes of options outside the hotel and all within walking distance, hotel is well positioned for food, mini markets, beach. Only complaint would be sunbeds, ok some days but if hotel gets full capacity the beds in the sun became sparce by 9:00-9:30 and your not supposed to reserve but you have no choice or get up earlier on your holidays which contradicts a holiday for me :)
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4.5
Google reviews (5520)
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Welcome to Gloria Palace Amadores Thalasso & Hotel, a holiday in the picturesque Amadores area of Gran Canaria. With stunning views of the ocean Swimming pools & great services it promises to be a pleasant holiday. At Gloria Palace Amadores Thalasso &...
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4.5
Google reviews (5520)
Louise Gaffney
We had a fabulous time thanks to the warm and welcoming girls in the kids club. Without Luna and Sophia, I'm sure our experience would be very different. For 10 nights they've made it feel like home, their gorgeous kind faces, smiles and chats. Always there welcoming everyone, going over and above. I don't know how they do it everyday in this heat! The highlight of Jamie's (my 7yr old) day was getting to kids club after breakfast, spending the day chilling there, and the mini disco EVERY night which was a pure joy to watch. Thank you girls for the safe space you created for Jamie everyday, always including and encouraging him..and your endless patience. I know he will have nothing but AMAZING memories of his summer in Gloria Thalasso Amadores and he will always remember Luna and Sophia.
Even Lunas firm daily instruction 'Jamie, have you put your suncream' on made me smile everyday..thank you for caring Luna, he secretly loved the firm prompt 😀
The hotel was fabulous, the room, the food, all the hard working staff..but there's real heart in the energy and love the girls give in the kids club.
A million thank yous for all the special memories you have given us.
Louise & Jamie xx
Vania Faria
I had a fabulous time with my daughter at this hotel. The location is fabulous and the view from sea view rooms is stunning. From the Hotel you can get to Puerto Rico in 5 minutes or less (250 meters) or to Playa de Amadores (750 meters) in about 10 or less minutes. The Hotel has a elevator that takes you straigh to the path. All staff is remarkable all very nice! The food is good although I think they should have more healthy food variety as they have a lot of junk food for kids and some adults :). I recommend this Hotel for sure and I will come back again.
Sam Youssef
One of the best hotels we have stayed in. We have stayed here several times and always look forward to coming back. The location is absolutely perfect, right by the sea, with stunning views. Relaxing by the pool while looking out over the ocean is simply wonderful.
A special thank you to the fantastic restaurant team for always taking such great care of our dietary requirements. Their kindness, attention to detail, and genuine care made us feel truly welcome throughout our stay.
A very special thank you to Chef Karima, who is always smiling, kind, and goes the extra mile to make every meal a pleasure. She is a real credit to the hotel.
Our sincere thanks to Jose, the Food & Beverage Manager, for his professionalism, warm welcome, and excellent hospitality. Thank you as well to David and Teo, who always looked after us with kindness and a smile. We would also like to thank Oriel at Reception for his professionalism and outstanding customer service. He is a great example for new team members and those gaining work experience.
Highly recommended – we can’t wait to come back!
W W
The staff make the difference, but the hotel needs attention.
Maintenance of the building is definitely needed. Among other things, the elevators were not working properly during our stay.
Furthermore, the information on the website does not match reality and seems outdated. For example, it states that men are required to wear long trousers for dinner, but in practice, nobody follows this rule and the same goes for several other hotel policies. Towels left on sun loungers to reserve them all day are also an issue and shouldn't be accepted.
On a positive note, most of the staff were very friendly and helpful. They make the difference.
Luis Sosa
Outstanding stay – exceptional staff and wonderful atmosphere
I had a truly fantastic stay at this hotel in Gran Canaria, and it exceeded my expectations in every way.
From the very first moment, the reception team made me feel welcome and well cared for. A special mention goes to Luis, whose leadership and professionalism are evident, along with his excellent teammates Piero and the rest of the reception lady’s staff, who were always kind, efficient, and helpful.
The service at the pool area deserves equal praise, especially Ramon, who was attentive, friendly, and always made sure everything was perfect. The restaurant staff, across all meals, consistently provided high-quality service with a smile, contributing greatly to the overall experience.
I would also like to highlight El Cubano, the bellboy, whose warmth and helpful attitude added a very personal and pleasant touch to our stay and taking care of my car and luggage.
The hotel itself is fantastic: well maintained, comfortable, and welcoming. The room was excellent—clean, spacious, and very comfortable—the private pool AMAZING - making it easy to relax and fully enjoy the holiday.
Overall, this was an exceptional experience thanks to an outstanding team and a wonderful hotel. I would happily return and highly recommend it to anyone visiting Gran Canaria.
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Google reviews (429)
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Choose ultimate luxury with a stay at the 5-star Barceló Tenerife Royal Level, an exclusive hotel that sits as part of the Barceló Tenerife resort in San Miguel...
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4.6
Google reviews (429)
coran pattison
We have had an amazing stay at Barceló Tenerife Royal Level. From the moment we arrived, the service was outstanding, with all staff being friendly, welcoming and always willing to help. The Royal Level experience made our holiday feel extra special, with exclusive areas that were peaceful, relaxing and never overcrowded.
The rooms were spacious, modern and impeccably clean, with housekeeping maintaining a very high standard throughout our stay. The food was excellent, offering plenty of variety at every meal, and the à la carte menus were a real highlight, providing delicious, high-quality dishes and a fantastic dining experience.
One of our favourite aspects of the Royal Level was the pool area. The Bali beds and thick, comfortable sun lounger mattresses made relaxing by the pool an absolute dream and added an extra touch of luxury to our stay.
The hotel itself is beautiful, with stunning grounds, fantastic pools and a lovely atmosphere throughout. We couldn’t fault our experience and would highly recommend the Royal Level to anyone looking for a luxurious and relaxing holiday in Tenerife. We will definitely be returning!
Mark H
Second Visit to the hotel, overall a good pleasant stay.
The RL reception team was able To accommodate a room change for us which was very helpful.
Breakfast team are great, even when they run out of the amazing cookies they still managed to find us some and hand deliver to us around the pool.
RL pool is a lovely touch and worth the extra money. The bar staff and waiters the past week have been superb and gave us their full attention, never left without some sort of hydration ..... More than often a daiquiri or mojito !
The Weather has been hit and miss but they put on a candle making session which myself and my partner very much enjoyed !
Overall a great experience and once again we will look to come back next year.
See you again soon !
Angie Parkinson
Here’s the updated version with those special restaurant mentions woven in naturally:
This is now our 29th visit to Barceló Tenerife, and that alone says everything about how special this hotel is to us. Over the years it has become far more than just a holiday destination — it feels like a second home for our family.
My husband and I first started coming here years ago, and now I have the joy of bringing my daughter too, creating new memories together in a place we truly love. There is something so unique about this hotel that allows us to completely switch off from everyday life and fully relax, with our only real concern being what to enjoy for breakfast or dinner each day!
The atmosphere is peaceful, beautiful, and incredibly safe, which makes it the perfect place to unwind. The Royal Level experience is exceptional, especially the pool and bar area, where everything feels calm, luxurious, and perfectly designed for relaxation.
The food is another huge reason we continue to return year after year. Every restaurant is fantastic, and we have had delicious meals throughout the hotel — from the wonderful Italian food at La Dolce Vita to the lovely dining experience in the Royal Level restaurant.
Arrozante deserves a very special mention though. The specialty rice dishes are outstanding, and the Adrien Bosch Michelin-star menu currently offered on Saturdays was one of the most incredible dining experiences we have ever had. Every course was beautifully presented, creative, and absolutely delicious — a truly unforgettable evening.
What makes Barceló Tenerife so remarkable is the consistency. After 29 visits, the standards, service, warmth, and attention to detail remain exceptional. It is rare to find a place that continues to feel this special after so many years, but Barceló Tenerife always does.
Thank you to the entire team for giving our family so many wonderful memories over the years. We already cannot wait for visit number 30.
Rossi
I don’t give 5 stars as the overall experience is very important to me from the moment of arrival, and unfortunately, this stay did not meet my expectations. I had booked the Royal Level experience, but upon arrival, there was no staff available to assist VIP guests at the dedicated desk. I ended up checking in at the regular desk like all other guests. This was one of the main reasons I chose this experience, but it was clearly not provided. Not even a glass of water was offered, and I had to handle all my luggage myself.
I stayed in a master suite, and for a 5-star hotel, the room maintenance could be improved. The taps required descaling, as black particles came from the bath faucet every time I tried to run it. Also big amount of small flies/insects inside bedrooms and seems there is a commun issue with the bedrooms.
This was reported to reception and housekeeping. While they cleaned it, the issue persisted, suggesting proper descaling had not been done.
The food in royal level restaurante was delicious, and every member of staff were marvelous.
The pool by the royal level is not that warm, there is a construction next to the hotel and when is windy all the dust flies to the royal level area.
Housekeeping team maintained the bedroom cleaned every day.
However, bedroom towels, robes, and pool towels need replacing, as many looked aged, ripped, or stained.
Very Closer to the airport.
Carron Wallis
We are currently staying at the beautiful Barceló Tenerife and I honestly cannot praise the staff enough. From the moment we arrived, we have been made to feel genuinely welcomed and cared for.
A very special thank you to Victoria, the Head of Guest Relations, who has gone above and beyond to make our stay unforgettable. Her kindness, professionalism, and attention to detail have been exceptional throughout and made such a difference to our experience.
We would also love to specially mention Kenny, the Royal Level barman, who has been fantastic — always friendly, welcoming, and making every visit feel special. Thank you as well to Jhon, who has been incredibly attentive throughout our stay, regularly checking on us around the pool and bringing drinks and snacks with such warmth and care.
A huge thank you also to Jonathan in the Royal Level restaurant, who has looked after us so wonderfully during our meals and always made us feel so welcome. And finally, thank you to Diago, the Barceló Tenerife manager, whose team clearly reflects excellent leadership and genuine care for guests.
The restaurants have been absolutely wonderful, the atmosphere throughout the hotel is lovely, and every member of staff we’ve encountered has been warm, attentive, and eager to help.
The level of hospitality here feels truly personal and sincere, and it’s made for such a relaxing and memorable stay for both my mum and I.
Thank you for making our trip so special — we would absolutely recommend this hotel to anyone looking for a luxurious and genuinely caring experience.
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4.4
Google reviews (734)
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Escape to the stunning Barceló Lanzarote Royal Level, an exclusive oasis within Barceló Lanzarote Active Resort in Costa Teguise. Guests are entitled to full access to the facilities on offer at the main resort, as well as a range of exclusive services...
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All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.4
Google reviews (734)
Sophie Turner
I have been coming to Lanzarote for years but had never stayed here - I’ll only come back to Barcelo royal level from now on. The service was 10/10, very attentive, and the hotel itself is amazing. The pools are lovely, and there are plenty of options for relaxing and sporting activities. My only wish is that we stayed longer to try everything - we will have to come back again next year. Thank you for our stay. Special thanks to the lovely lady at the royal level check in desk, the lady with very short hair, she was amazing. Than you!
Ruthless Rebel
Ok so my ratings are all over the place and I will explain why.
First off 99% of the staff at this hotel are great, and I have to mention 2 of the best by name 1. Beatrice the guest relations manager was excellent. 2. Javier the pool bar waiter at the infinity pool was superb, a real display of 5 star customer service from both individuals.
Its not located great as its a bus or taxi to the main strip, we walked a couple times, but in that heat (32°), was no joke. Food was ok, not great, with a selection for the kids missing from its offering. Multiple maintenance issues ranging from cold/dirty pools to no locks on balcony doors to effectively secure the room. Lifts didn't work for half of our holiday, which was not good. Quite noisy when wanted to sleep. Don't get caught in the hype of ROYAL LEVEL, really not as great as you would expect. Not our worst holiday, but definitely won't return.
Callum
This is the second time we’ve been at Barcelo active resort and it’s been amazing both times. The location of the hotel is perfect and only a short walk up into the town. The staff were incredibly friendly and helpful. The hotel and room were spotless and very comfortable. There were lots of vegetarian food options available and the chefs were very accommodating with additional vegan options by making vegan pizza on request! Everything exceeded our expectations and we will be back again!
sarah Dickinson
I just wanted to say thank you to Barcelo Active staff all of whom were friendly, and helpful from start to finish of our 10 day holiday. We stayed in the Royal level, the service has been amazing in the restaurant , bars, active classes and housekeeping. Thank you all so much for helping to make our holiday a lovely relaxing break away 😍
Bel & Jor
We had the best stay at this hotel. The staff was incredibly friendly and welcoming. We’ve truly enjoyed ourselves, and they were absolutely amazing with our baby boy, Nathan. We are definitely coming back!
A very special shout-out to Eylen Garcia you are truly amazing and made our experience even more memorable. Thank you for everything!
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4.6
Google reviews (4927)
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Based on 7 Nights, Bed & Breakfast, Including Flight & Hotel
Jet off for a sensational sunshine holiday experience at H10 Gran Tinerfe, an imposing beachfront getaway in Costa Adeje the magical island of Tenerife. This charming getaway of relaxation, which specialises in holidays for adults, boasts contemporary...
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4.6
Google reviews (4927)
Achraf Tasfaout
Excellent hotel, located just across from the beach, with multiple pools and hot tubs. The staff were very helpful, kind, and welcoming. I was upgraded to a room with a terrace and private sunbeds, which was a wonderful surprise.
The hotel was also very accommodating. Although they could not offer a late checkout, they provided access to a shower room, which allowed me to enjoy the beach a little longer and freshen up before my flight.
The buffet restaurant has a beautiful terrace with sea views and stunning sunsets. The buffet itself was not the best, but still a solid option.
Celal Tosun
Excellent hotel with outstanding service!
From the moment we arrived, we felt genuinely welcome. The reception staff were friendly and professional, the check-in was quick, and our room was spotless, comfortable, and equipped with everything we needed.
The breakfast and dinner buffets offered a great variety of high-quality food, and the staff throughout the hotel were always smiling and helpful. The pools and surrounding areas were exceptionally clean, and the adults-only concept created a peaceful and relaxing atmosphere.
The location is perfect, with a beautiful beach directly behind the hotel and the marina, shops, and restaurants just a short walk away.
A big thank you to the entire H10 Gran Tinerfe team for making our holiday so special. We will definitely be back!
Nathan Philipps
My Wife and I have bere the last few years and we love it..
Hotel staff very welcoming, friendly and always happy to help.
Our rooms on both visits have been excellent and we are already planning our next visit here.
Adult Only Hotel which is nice for us and in the middle of Playa De Las Americas and Costa Adeje so nice walks both ways when you come out of the Hotel.
Food has also been very good with a large selection on both Breakfast and Evening Meal times.
Would definitely recommend...
Stephen Carter
Just returned after a 4 nights stay with 8 others on a stag do, hotel could not be more accommodating, staff we so super helpful, polite and welcoming, rooms were super clean, well presented, privilege lounge was a bonus, yes we did drink a fair bit, sometimes maybe a little loud but we’re always super polite and let us enjoy our time, restaurants were again super accommodating for us, food was hot and a great choice of options, pools super clean, again snack pool bar staff and food/drink options great.
Nice the staff interacted with us, yes sometimes 9 lads can be intimidating but I hope we Did not disappoint with behaviour, were a little loud first Day at lunch but just told that’s enough Drinks now the Bar is down stairs which we respected as people where eating.
Super location, close enough to the messy side of things but far enough out to enjoy the day, lots of nice shops and restaurants local if you don’t opt for all inclusive, we did eat out a couple of evenings as had restaurants booked which we enjoyed from previous visits.
Several people enjoyed the casino on a few occasions from our group, again met with polite customer service.
Special thanks to the Lady from privilege Reception,
Super at her job, Dealing with us as a crowd, ordering taxis and giving advice.
Many thanks again from us all,
Who knows could all be back again soon in the future, would Definitely choose the same hotel if heading in this direction as Adults only
Justmythoughts2025
This is our 2nd visit to the gran tinerfe, we had another wonderful stay!! Will definitely be returning :)
FOOD & DRINKS
Plenty of choice including fresh meat, fish, veg… English food night was brill, as was the Chinese. Beach restaurant for a dining service at lunch is always lovely overlooking the sea. Drinks are spot on, good selection of spirits and bottled mixers (no flat coke like some chains). Didn’t do privilege as don’t see the point. We didn’t do the à la cartes this time around so can’t comment, as prefer to eat out a few times too.
ROOMS
We upgraded again and our room was really spacious, with good views and close to the pool. Modern and cleaned (thanks to our lovely cleaner Jennifer!).
LOCATION
Close to centre of Las Americas and Adeje, great location if you like walking as can go both ways. Lots of bars/rests around the hotel and up the road, entertainment, close to the waterpark, shops, etc.
Note - we stayed in Playa Paraiso last October and regretted it as not much going on outside the hotel, walks not as nice either.
TEAM
The team are fantastic, every body was so pleasant and friendly, which helped to make our stay perfect. Hotel entertainment was great too. Special thanks to David (bar), Julian (best pool bar guy), Yadary (waitress). Thank you again for a brilliant stay!
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4.7
Google reviews (842)
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An unforgettable holiday experience awaits at Las Terrazas De Abama Suites, a sensational 5-star getaway in the privileged area of Guía de Isora on the southwest coast of Tenerife. You’ll be surrounded by lush gardens and palm trees, with spellbinding...
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All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.7
Google reviews (842)
kishin samtani
**Title: Wonderful, private stay at Las Terrazas de Abama Suites**
I recently stayed at Las Terrazas de Abama Suites in Tenerife and had a very pleasant stay in apartment 402. The property is beautiful, very well maintained, and offers a feeling of space and calm with lovely surroundings.
One of the things I appreciated most was how private and peaceful the resort felt, which made it easy to relax and disconnect. The suites are spacious and comfortable, and the whole setting feels exclusive without being pretentious.
The staff were consistently friendly and helpful throughout our stay, always greeting us with a smile and willing to assist whenever needed. I would like to make a special mention of Rahul at reception, who was kind, considerate, and did his best to make our visit both very pleasant and truly memorable.
Based on this experience, I would definitely come back to Las Terrazas de Abama Suites and can highly recommend it to anyone looking for a relaxing and private stay in Tenerife.
Best regards,
**Kishin Samtani**
Apartment 402
Sarah McCarthy
We had a fantastic stay at Las Terrazas and can’t recommend it highly enough. From the moment we arrived, the service was exceptional.
A special thank you to Raul and Diego at reception, who were truly outstanding. They went above and beyond to make sure everything was perfect for our stay—always warm, welcoming, and incredibly helpful with every request. Their professionalism and genuine kindness made such a difference and really elevated our experience.
The property itself is beautiful, well-maintained, and perfect for a relaxing family getaway. We’ll definitely be back!
Thank you again to Raul, Diego, and the entire team for such a memorable stay.
Sabrina Mans
The rooms are all located perfectly! Stunning views overall, and the way of building the resort is stunning.
The rooms are also very clean, but some of them may need a little technical update (check on lights, showers etc.).
Some sunbeds in the rooms are ready for renewal as well.
The service is always good, especially from Diego and Maria, who are always ready to help you out, and treat you in a very comfortable social funny way.
Service in breakfast is always perfect, and relaxed, like it should be in the morning :).
Naty is my favourite! But everybody is amazing!
Location of this resort is perfect for a more peacefull holiday, without a lot of typical touristic distractions.
At Abama you must enjoy the silence!
Fitness Extreme
Our experience at Las Terrazas de Abama was excellent from start to finish. The hotel is stunning, with impeccable facilities, comfortable rooms, breathtaking views, and a perfect atmosphere to relax.
We would especially like to highlight María at reception, who was always kind, professional, and willing to help with anything we needed, making us feel welcome from the very beginning.
We also want to thank Natalia at breakfast for her warm attitude, friendliness, and attentive service every morning. Starting the day with such pleasant people truly makes a difference and makes the stay even more special.
Without a doubt, a highly recommended hotel that we would happily return to.
Fabrice Godefroid
I return twice a year to La Terrazza at the Ritz-Carlton Abama in Tenerife, and every stay is a true luxurious escape. From the moment I arrive, I’m enveloped in a unique atmosphere—an exquisite blend of elegance and personal warmth. The service is always impeccable, with a rare sense of closeness—I feel like I’m at home. I must especially thank Raúl, Maria, and Diego, who have always gone above and beyond, and also Benjamin, the new addition to reception, who made my night stay exceptional. And of course, the breakfast team, always outstanding year after year—Nerea, Naty, Isidoro, Melania—who make every morning a delight. Thank you to the entire team for these incredible memories—I will be back again and again!
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4.5
Google reviews (1812)
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Based on 7 Nights, Bed & Breakfast, Including Flight & Hotel
Embrace sun-kissed bliss on the glorious island of Tenerife at the adult-recommended H10 Big Sur. An ideal choice for couples or friends, this superb boutique hotel is located in a fabulous beachfront setting in the popular resort of Los Cristianos....
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Up to 10% Off when travelling between 24/10/2026 - 31/10/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.5
Google reviews (1812)
leslie burt
Beautiful hotel situated towards the end of the promenade of los christianos. Rooms were ok and the beds were the most comfortable I've slept in when on holiday. Staff are super friendly the place is spotless and the food was varied each day and you can get a lovely English breakfast with freshly cooked eggs and bacon ( cooked in front of you) steaks chops fish omelette and pancakes all cooked fresh too. Putting Towels on sunbeds isn't permitted and the pool doesn't open til 9:30. As the hotel is child free there's a really chilled vibe here. The rooftop terrace is available to everyone and the view is spectacular. From the poolside you can exit straight onto the promenade by the mini golf which is 2 euros for people staying at big sur instead of the usual 5 euros. Will definitely be coming back
Sophie McDonnell
For a slightly last minute budget holiday (couple in 30s) we loved our time here at H10 Big Sur. Outside of the hotel looks tired/dated but the inside is lovely. Everywhere is very clean, including the pool and poolside. Very quiet and chill atmosphere. Laura the poolside entertainer is brilliant, her music quizzes were a highlight of our day. Dinner is sometimes a bit hit and miss, would be nice to have nicer fresh salad options but the fresh meat grill is great and we enjoyed the omelette station and fresh fruit for breakfast. The local area is very touristy, not much in the way of culture or history but as we stayed by the pool for most of the holiday this didn't bother us much. Would highly recommend this hotel for anyone looking for a quiet and relaxed getaway.
George Hay
Second time within a year at this small and very friendly hotel.
Reception staff are all very friendly and attentive from the moment you arrive , till you leave.
Special shout out to the member of the reception staff with the ponytail (dd not catch his name) . He was a shining example of how hotel staff should interact with the guests. He could not do enough for us , even taking my wifes suitcase up the "small" hill from the front door to the pick up point. He is a credit t0 H10 hotels.
The housekeeping staff were excellent and really keep the place very clean whilst not getting in the way.
The same applies to the restaurant and bar staff, very professional and customer focussed at all times.
The rooms are smallish but have everything you could ask for with the exception of one thing, namely USB charging ports. I could not find one anywhere in the hotel.
H10 hotels have some free things for guests which they dont tell them about and you find out by pure chance.
1: Free tea and coffee with cookies between 3pm and 4pm in the small coffee cafe next to reception. Really appreciated and should be used more.
2: Free use of a room behind the reception for showering and changing in before you leave and after you have checked out (if available as it is a wheelchair accessible room)
3: Two relatively small and quiet rooftop areas with super sunbeds. Why they dont open till 11am is strange though.
Overall it is nice to have a quiet , small and friendly hotel with easy access to the centre of the resort.
Tim Horan
Myself and my wife returned to this hotel for a second time and we were not disappointed. We had a lovely see view room on the seventh floor which was clean and spacious. The food was delicious with a good selection to suit all tastes. The staff were as always attentive and helpful, a special mention must go to Eva, Camilla and Gabbie who couldn’t do enough to make our holiday memorable. We will certainly return.
Aaron Stielstra
Outstanding. I was working on a movie which required me to stay here two times, about 2-3 days apiece. I was knocked out by the courteous service and the attentive nature of the front desk clerks. All of them. I was stranded one day without a room or my driver for 5 hours, and they were completely accommodating. This I have never experienced in hotels, and I was at a fancy one in Rome that treated me like a hobo once I checked out. Not here. You can barely get hotels to store your luggage sometimes. The superb customer service is just for starters. The food is higher echelon restaurant quality, with buffets supplying you with everything. I loved the Spanish dishes, and the home-made pancakes, eggs and bacon at the breakfast grill were all divino. I gained a lot of weight. The maids were so kind and smiling. I can only imagine this is because they are happy to work in the hotel, and you can feel it in the atmosphere, in the walls. For some people, the tourist residents may seem strange, as they seem to never leave the hotel. I didn't frequent the pool area, which was popular, complete with shopping opportunities brought right to you. I found the night-time entertainment charming, definitely not too loud or obnoxious. They play covers from Elvis to John Denver to Pink Floyd. My last night the rock and pop songs ended by 11 PM. I felt safe and secure here. To leave my window open at night and hear the crashing surf is a memory I won't forget, and maybe Liz Taylor and Richard Burton, who stayed here back in 1970, appreciated the same. The promenade isn't my favorite place, so I understand many guests staying indoors here. The upstairs patio lounge is fantastic, by the way. Also, clean rooms with decent air conditioning. I hope some day to come back. Grazie tutti for everything.
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4.7
Google reviews (5519)
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Based on 7 Nights, Bed & Breakfast, Including Flight & Hotel
A magical holiday experience awaits you at the H10 Atlantic Sunset Horizons Collection, a luxurious 5-star escape in a picturesque setting facing the sea in sun-soaked Tenerife. This getaway has superb infinity swimming pools, a well-equipped spa, a...
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Up to 5% Off when travelling between 06/09/2026 - 21/10/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.7
Google reviews (5519)
Veronica
We had an amazing stay at this hotel and were extremely satisfied with everything. The food was absolutely delicious, always fresh, varied, and of very good quality. The staff was incredibly kind, welcoming, and always ready to help with a smile.
The hotel offers excellent facilities for children, including fun activities and wonderful shows for kids every evening, which made the experience even more special for families. The view was breathtaking, and the overall atmosphere was relaxing and beautiful.
The reception team was exceptionally friendly and professional, making us feel truly valued as guests from the very first moment. The rooms were spotless, modern, and very comfortable.
The level of care and attention towards guests was truly outstanding. We highly recommend this hotel and would gladly return anytime!
Emma Tilling
We had a fantastic stay at H10 with our four year old. The rooms are immaculate, modern and spacious and the hotel kindly provided a bed guard for our little boy. We enjoyed the children's splash pool and heated nearby pool and would like to commend the lifeguards who were always working so hard and were so observant.
We had delicious food at the buffet and notably at the snack bar (which completely exceeded our expectations for lunch) and a special shout out to the Italian restaurant whose service was exceptional, they made us and our little one feel really special.
We stayed on the hard rock side of the hotel and really enjoyed watching the lights and listening to the music in the evening. Whilst we enjoyed this it is worth noting if you want a quieter balcony at night you might be better off requesting a pool side room.
Daisy dance and disco was a big hit with our little boy, he is still doing the dance now!
We had a perfect family break but the hotel would also suit those without children - with other quieter pools, elevated dining and beautiful cocktails.
We wouldn't hesitate to stay again or recommend.
Polina Morozova
We went to the Sakura restaurant on 13th of July and went through an amazing experience. We were expecting to just have a casual dinner, but waiter and chef transitioned it into unbelievable experience! Waiter Carlos was caring, he promptly was serving drinks and tidying up our tables. Chef himself was such a joy of the evening! Instead of just having a dinner we had a whole show with tasty ongoing food. Everything was efficient and just in time for us to get hungry again. Food looked appealing and the taste was unmatched and delicious. Looking forward to come back! :)
H C
This was our second stay at H10 Atlantic Sunset, and unfortunately it was a huge disappointment.
Upon arrival, we were told our room wasn’t ready and had to wait over two hours, finally getting access at 4:30pm. During this time, no food, drinks, or any gesture of goodwill was offered despite the lengthy delay.
Guests should also be aware that there is currently major construction work taking place next door, with a new apartment complex being built. The constant digging and noise lasted throughout the day and completely ruined the peaceful atmosphere we expected. Photos included proposed plans which will be a couple of years of construction.
We had booked the rooftop suite the top room and were surprised to find that, despite being on half board, we were restricted to eating only in the buffet restaurant rather than having access to the other restaurants on site.
The final straw was being served raw burgers in the buffet. I raised this serious food safety concern with management, but the response was disappointing. The manager’s solution was simply to offer €50 off our bill, which felt wholly inadequate given the issues we experienced.
We returned because we had enjoyed our first stay, but sadly this visit was nothing like the previous one. Between the delayed check-in, construction noise, dining restrictions, and food quality concerns, we would not return and cannot recommend this hotel in its current state.
Steven Cummins
H10 Atlantic Sunset and it has exceeded all of our expectations. The hotel is absolutely beautiful, modern, and spotlessly clean. Every area is impeccably maintained, and the attention to detail is outstanding.
The food has been exceptional throughout our stay, with a fantastic variety and something for everyone. Every meal has been fresh, delicious, and beautifully presented.
The staff are what truly make this hotel special. Every member of the team has been incredibly friendly, welcoming, and professional. We would especially like to thank Jeanfrank, who looked after our family so well. He is always smiling, attentive, kind, and goes above and beyond to make guests feel welcome. He is a real credit to H10 Atlantic Sunset.
We have travelled to many hotels over the years, and this is one of the best experiences we’ve had. We wouldn’t hesitate to recommend H10 Atlantic Sunset to anyone looking for a relaxing, high-quality holiday. We will definitely be back.
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4.6
Google reviews (2414)
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Jet off for an unforgettable sunshine holiday experience at ADRIAN Hoteles Roca Nivaria, a sensational 5-star beachfront escape in Playa Paraíso near the popular resort of Costa Adeje in sun-kissed Tenerife. Minimalist architecture and a stunning...
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All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.6
Google reviews (2414)
Leigh Harmer
We visited Roca Nivaria Gran Hotel in April 2026. This was our first family holiday abroad with our two children. Therefore we spent a lot of time researching in order to find the perfect destination and hotel. I am pleased to say that we had an amazing time at Roca Nivaria Gran Hotel!
All the staff were professional, friendly and helpful. They all work very hard to ensure all guests have a fantastic experience. Special mention to Lin in the main restaurant who was fantastic with our two children. Also, Javier who made our breakfast experience memorable. He will remember us for the word 'estupendo'.
The food was fantastic and there was a lot of variety each day. We enjoyed the fish and meat which was cooked in front of you at the grills.
There was also plenty of drinks options and our children were very happy with the options available. They also enjoyed the games room next to the restaurant. This was ideal as we could enjoy our meal knowing they were safe and happily playing within close reach of us.
The rooms are very spacious. The beds were very comfortable and towels were changed daily. We also enjoyed the large balcony with the sea view.
The location was perfect for us. 30 minutes taxi ride from the airport. Situated on the seafront in a quiet area. It was nice to walk on the promenade.
The hotel had everything we needed so we didn't feel the need to venture far from the hotel especially with two young children.
The swimming pools were brilliant. We mainly used the RoniAventura children's pool as it had fantastic slides which our children loved. We also enjoyed the heated pool with the jacuzzi.
We thoroughly enjoyed the evening entertainment as it was very inclusive. The entertainment team always involved children which made us feel comfortable. Special mention to Camillo in the main bar who was always friendly and provided great service.
Thank you for making our holiday extra special. We have made many happy memories that will stay with us for a long time. We would love to visit again as a family in the future.
George
Had a great week here which was just before Spanish summer holidays so it wasn't too busy. The hotel attracts lots of retirees and families with young children. There is a separate family zone with slides away from the main pools but you will find most families take the heated pool. We found peace by the lower pool but you should expect lots of kids.
The food was quite good for a buffet and had decent range with themed nights (Chinese, Mexican, etc). Can confirm the hotel is good for vegans, there was always something like bean dishes, meatballs, tofu, however lunches were poor in comparison. I hope the hotel considers improving the vegan protein offerings and use the tofu/seitan on more meals. Also locking the veggie burgers behind payment and only on the lunch menu felt very wrong when all meat options are included in the buffet. They do offer dairy free ice creams but you need to ask - you also need to ask the right my people. One chef told me they didn't have any, while another showed me the range. Luck of the draw! Allergen labelling was good 90% of the time but if you ask the staff did know.
The pool bar isn't open for very long (11ish-4ish) which I thought was weird. Drinks were solid enough for all inclusive type hotels.
The area around the hotel doesn't offer much and has a problem with homelessness. It was never a problem but it didn't make you want to leave. We also didn't know there was a shuttle bus to Costa Adeje (to another Adrian hotel), people should be told when they go. The neighbouring beach is very small and not very clean so we didn't spend much time there.
Rooms were clean, sea views incredible in the side building (worth paying for), but I would recommend requesting a room not in the main building as the bar can be loud til 11 if they have singers on. The sunsets are also phenomenal.
Overall I'd go back, especially if it was a family holiday. Staff were on the whole lovely apart from the odd person.
Barbora H.
A beautiful five-star hotel with an amazing pool area and stunning ocean views.
We stayed at this hotel for two nights and truly enjoyed our time there. One of the highlights was the enormous heated saltwater pool. The entire pool area feels very cozy and thoughtfully designed, with beautiful details like palm trees everywhere and a bar directly by the pool, which creates a fantastic and relaxing atmosphere.
Our premium room with an ocean view was absolutely wonderful. Waking up to the view of the sea made the stay even more special and added to the overall luxury experience of the hotel.
The only aspect that could be improved was the dinner service on the first evening. At the grill station there was only one chef preparing fresh fish, and she was clearly overwhelmed by the number of guests. A long line quickly formed and many people eventually gave up waiting. We personally waited around 15–20 minutes just to get grilled fish. For such a large five-star hotel, this kind of kitchen management is unfortunately not ideal and could certainly be organized more efficiently.
Sheree Saunders
Beautiful hotel, looks over the sea, there is a walkway all the way around the hotel and the other hotel next door. The staff are very friendly and helpful if you have a problem. The hotel is very clean and well designed to getting around loads of lifts. The food has a lot of variety each night is a different themes. The room was good and loved the walk in wardrobe, very spacious we had a lovely view of the sea from our balcony, we were on the 6th floor plus there were 2 sun loughes and table and chairs very good suntrap. The bus service is regular to different parts of the island, the stop is bear the hotel.
Devin Troup
We had an amazing time! The hotel more than exceeded our expectations. We really can't say enough good things about it. The pools were great, the facilities were clean and spacious, the food was vast, and the staff was attentive and friendly. What truly amazed us was getting a bottle of champagne delivered to our room on my daughter's 19th birthday. We never even mentioned that it was her birthday, they must have noticed it when we provided our passport info. Great attention to detail. The only downside to the whole stay was that the hotel attempted to charge us for the buffet lunch my two kids had on checkout day (while Mom and Dad packed). We didn't know that lunch wasn't included on the last day in the All Inclusive meal plan. But the hotel compromised with us by splitting the charges in half.
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Secluded Coastal Retreat
4.6
Google reviews (4333)
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Experience an idyllic oasis of tranquillity on the magnificent island of Tenerife, with a 5-star escape in the natural surroundings of The Ritz-Carlton Tenerife, Abama. Maintain your exercise routine at the state-of-the-art fitness centre at any time...
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4.6
Google reviews (4333)
UK Property Biz
We’ve just returned from a 6‑day stay at this hotel. The aesthetics are undeniably stunning and very “Instagram‑friendly”, but beyond that we struggled to find much to praise.
The facilities feel undersized for a hotel of this class, especially the kids’ club and the swimming pool, which both seemed quite small. We were also refused a tour of the spa before paying to enter, which did not create a welcoming impression. Breakfast choice was surprisingly limited – six days of top‑quality English breakfast is still not good when there’s little variety – and overall the hotel lacked any sense of vibrancy or atmosphere.
There was little effort from the hotel to engage or entertain guests, so despite the beautiful surroundings it sometimes felt like being back in lockdown. Your eyes are pleased by the design, but the overall experience ends up feeling oddly depressing. On a positive note, the hotel’s beach is noticeably better than the other public beaches we visited in Tenerife.
Overall, I think this Ritz Carlton is over-rated, we much prefer Rixos resort.
ストフカタッド
From the moment we arrived, the level of service we experienced was truly exceptional. My wife and I chose this resort for our honeymoon, and despite a disastrous start to our trip—arriving 12 hours late and entirely without our luggage due to airline complications—the staff immediately turned our experience around. They were incredibly accommodating, ensuring we had all the basic essentials we needed and expertly pointing us in the right direction to get settled.
The room itself far exceeded our expectations. Furthermore, the staff consistently delivered top-tier, unparalleled customer service; their kindness and helpfulness cannot be overstated.
The property is massive and remarkably self-contained. It features everything you could possibly need, meaning you never actually have to leave the resort grounds. However, should you wish to explore, it is conveniently located just minutes away from outside entertainment and attractions.
I cannot recommend this resort highly enough, though there is one caveat for future travelers to consider. Given the premium price point and the overall sophisticated, classy ambiance of the property, the presence of noisy children and unruly parents felt quite out of place. While this behavioral issue falls squarely on the guests rather than the resort management, I do wish this was an adults-only establishment, as we paid a premium and expected an atmosphere to match.
Despite that minor grievance regarding the clientele, the resort itself is spectacular. If I could award them 12 stars, I would do so without hesitation.
A S H
Laly and Maria Mercedes made every breakfast at the Ritz-Carlton Tenerife a pleasure. They welcomed me every morning with genuine warmth, kindness, and professionalism, always making me feel valued and remembered. Their attentive service, positive attitude, and sincere hospitality created a wonderful start to each day. They are a true credit to the hotel, and their dedication to delivering exceptional guest experiences did not go unnoticed. Thank you both for making our stay even more memorable. Please notify them and recognize them
YMJ
We had a wonderful stay at The Ritz-Carlton, Tenerife. We stayed in the Imperial Suite, and from the moment we arrived until the day we left, we were exceptionally well looked after. The level of service was consistently warm, attentive, and professional.
The property is absolutely beautiful, with breathtaking views, perfect weather, stunning grounds, and an atmosphere that makes it easy to completely relax. The restaurants were excellent, and every meal we had during our stay was of a very high standard. We highly recommend Akira for incredible sushi and Mirador for the stunning views.
A special thank you to Mr. João, who took outstanding care of us throughout our stay. His professionalism, attentiveness, and genuine hospitality made our experience even more memorable. He is a fantastic manager and a real credit to the hotel. Thank you to Olesya as well who was a big help during our stay.
Thank you to the entire team for such a memorable stay. We will absolutely be returning and would highly recommend The Ritz-Carlton, Tenerife to anyone looking for a truly luxurious getaway.
Bar hopper
Was an amazing hotel with amazing food, a beautiful beach, and beautiful rooms. We even got an upgrade to an ocean view room. The staff at the check in desk are amazing, kind and accommodating. The bar tender inside is exceptional. However, we had to wait around twenty minutes at the pool to get a towel, no service ever came to take our order. Not a problem, that is normal in life. However, when you are paying ritz prices, you should be allowed to expect a certain type of service. This was only at the pool we experienced this problem though. Breakfast was amazing and the staff at breakfast were exceptional. Poolside service was the only problem. Oh and our room wasn’t cleaned 3/7 days of our stay. Would give five stars if the price wasn’t so high.
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4.6
Google reviews (2379)
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Get in the swing of things at the fabulous Salobre Hotel Resort & Serenity, a glorious holiday escape in Maspalomas with particular appeal to golf enthusiasts. This magical Gran Canaria hideaway boasts 2 impressive 18-hole golf courses and a range of...
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4.6
Google reviews (2379)
Wayne Shayler
My partner and son Visited Last year,and were so impressed with every aspect of the Salobre that they wanted to return- I could not be more impressed. The resort has been designed beautifully to blend into the environment seamlessly. The views, especially From The rooftop garden are simply breathtaking. The service, ambience, food , facilities are second to none-Best Holiday experience I’ve ever had. For anyone Searching for The perfect place to unwind and disconnect - this is it - thank you Miguel and team- Can’t wait to see you All again.
Shauna
Absolutely blown away by how breathtakingly beautiful this resort was. It was absolutely huge, 7 pools, golf course, spa, gym, multiple restaurants ( the Sens restaurant was top tier - themed nights and literally something for everyone the food court was amazing) and the entertainment provided every night was amazing. There is a complementary bus provided everyday, multiple times throughout the day to take you into Masapalomas and Back. Hotel App very easy to use to view menus, drinks, bookings for spa and golf courses and the bus. Very quiet and a beautiful walk outside the hotel.
Mark Quinn
Peace, luxury and tranquility that entices all the senses.
Beyond impressed with my recent experience at Salobre Hotel. First of all the place is huge and feels top class.
Everything is clean, rooms are a nice size with a view over the golf course.
Has a few pools for parents with children and a huge infinity pool for adults on the top floor which is pure bliss.
Plenty of sun loungers and beds too, but could do with a few extra shades for some of the loungers (I burn easily)
Then to the food, which is beautifully prepared and cooked in front of you with enough variety to please everyone.
Service from the restaurant staff is also excellent. All the staff for that matter are friendly and well mannered.
They have an app with a timetable of activities happening daily, I attended a number of activities which were conducted very professionally and highly enjoyable.
I particularly enjoyed the yoga and meditation classes that took place in two beautiful locations on the Resort grounds. The yoga teacher was also top class and knew her trade exceptionally well.
Oh and there is another cool pool and spa area….and live music in the evenings…. Just book it, give yourself some self love and find out for yourself, I’ll be going back for sure.
Peace
Tina LAW
We visited in May in 25 and really enjoyed the stay. The spa and swimming pools are separated on different levels and thus provided great view over the golf course. Better to make a reservation with the Spa since they were quite popular. Golf courses are well maintained and the landscape is amazing. We also had a 9 hole round with the pro. Breakfast has a good variety of foods with freshly made smoothies. I also tried out the morning yoga session. Quite relaxing.
The restaurant at the resort entrance has a nice view but the food is average. Tiramisu was highly recommended by the waitress but merely a pile of cream. We found better restaurants outside with cheaper prices.
The king bed in our room was composed of two rolling beds. So they frequently rolled away from each other when we were sleeping. Not the most comfortable choice for a couple.
Emily Ride
We stayed at the Salobre for 5 nights for a special girls trip and from start to finish it was 5 stars - absolute perfection! The hotel is beautiful, so clean, and smells like a spa. The decor is beautiful throughout! The outdoor facilities including pools (and the secret pool which we found!) were wonderful. The hotel was very quiet in a lovely way. The breakfast was a highlight - literally everything you could want, fresh and replenished throughout the morning, omelettes and crepes cooked fresh to order!
We also experienced the tasting menu at the Sidecar restaurant which was amazing and great value!
Easy and safe free parking with plenty of spaces.
However the real selling point of this hotel is the staff - someone within reach at all times who is more than willing to help with whatever it is you need. Everyone we met was fantastic and made our stay even more perfect, but a special shout out to Andres on reception and Antonio who made our evenings ordering us taxis into Maspalomas and being there with a friendly smile when we got back!
I would wholeheartedly recommend the Salobre and look forward to coming back!
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4.8
Google reviews (294)
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Step into a world of pure luxury and indulge in the extraordinary at Royal Hideaway Corales Villas. Near the stunning coastal paradise of Tenerife, this 5-star getaway offers breathtaking views of the Atlantic Ocean and La Gomera Island, allowing for...
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4.8
Google reviews (294)
Olivia
We are currently staying at the hotel and are really enjoying our stay! In particular, the pool service by Diego is outstanding, he is very attentive and friendly - preparing our sunbeds in advance, helping us move umbrellas and making sure we have everything we need :)
The rooms are spacious and very clean, also the whole facility is in pristine condition and one can really tell that the staff looks after everything in great detail.
The staff at the restaurant is also very friendly and helpful, remembering little details like our coffee order, making us feel at home and welcome.
We would have preferred if the evening card at the restaurant also included the options that one can have for lunch. We are not big meat/fish eaters, so we would have liked to be able to enjoy a club sandwich or sth similar down at the restaurant.
Overall great stay, highly recommend!
Daisy Fletcher
This hotel is just exceptional, every little detail! The rooms are huge, the sun loungers are perfect and comfy, the gym is one of the best hotel gyms I’ve been in, brand new equipment with plenty of space, including morning yoga classes! sometimes I find at 5 star hotels the staff aren’t always attentive but here they are just amazing, always making sure you’re okay but not around you all the time, small details like remembering your coffee order and topping up water when sunbathing it’s just so nice.
I will definitely be back here
Pep Kufller
New resort. Very well groomed. Extremely nice and professional staff from waiters to cleaning ladies. Helpful concierge service (shout out to Miriam). Modern clean design and spacious rooms. Beautiful views. Excellent food. Nice variety of activities on and off site. We particularly enjoyed yoga and fitness with Jose and Lucia and the nearby golf course.
BELLA STAFFY PEARMA Pearman
Been here 9 days now and do not want to leave. It truly is a wonderful hotel and experience.
From the staff to the immaculate grounds and pool.
Everything in this hotel is 100% quality 👌. From the food,drinks,staff,linen, fixtures and fittings in the rooms furniture on the balcony.
The food is absolutely stunning,the cocktails also.
Special mention to all the housekeeping staff who keep the rooms spotless and leave them immaculate with bedtime treats. We were supposed to go to Abu Dhabi but came here instead because of what was going on in the world.
It's fair to say the UAE has some serious competition now as this place is hands down as good and luxurious as any hotel in dubai or Abu.Thank you for a wonderful stay. We will be back for sure very soon.
Bill
A superb hotel with wonderful staff. it is up a hill from the village of La Caletta but a 30 min walk gets you there (slow pace). A taxi will cost about €5-6 one way. There is a free shuttle bus for the evening.
If you are walking down exit via the back gate behind the pool bar. It's a shorter and more pleasant walk and you can take the Ave Macronesia down between the millionaire's houses!
If you see a homeless guy with a bike on your way say Hi! Jesse is super intelligent and great to chat to.
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4.6
Google reviews (924)
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The Domes Baobab Suites is a luxurious 5-star hotel located in the tranquil Costa Adeje, away from the island's bustling tourist attractions. This property boasts upscale amenities such as private pools, jacuzzis, and breakfast in bed. The mini club...
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4.6
Google reviews (924)
Kerry Perks
We’ve been to Baobab 3 times now and it never disappoints. Staff team are great (particularly Dina who really went the extra mile for us) the breakfast is the best and the rooms are so well equipped, exceptionally clean and spacious. We love having our own suite with a pool and all the benefits of a 5* hotel. Lovely places to eat in nearby Caleta too.
Χριστίνα Θεοφιλίδη
Lovely hotel. Our suite was very comfortable with an indoor and outdoor sitting area. There was a very useful desk where one could do some work if needed. We had fresh flowers, fruit and wine as welcome and a very nice goodbye gift. The staff were very professional, smiling, super helpful about anything we needed. All in all a fantastic experience. Congrats.
Megan Thompson
We stayed at Baobab Suites for 5 nights with our 6-year-old daughter and unfortunately experienced several issues during the first part of our stay.
On our first night the heating in our room did not work, despite being assured at check-in that it would. The room became extremely cold and we had to contact reception late at night. We were informed the heating system needed to be manually activated by maintenance and were provided with a small portable heater, which was not sufficient to warm the room properly.
We also experienced issues with the pool temperature during our stay. As we were travelling with a child, access to a warm pool was something we were particularly looking forward to, however the main pools were very cold.
In addition, one evening the lifts serving our floor stopped working which meant we had to use the stairs to access our room. The situation was handled poorly and was quite unsettling for our daughter when the lift shaft was opened in front of us while it was out of service.
We spent a large portion of the first two days of our holiday trying to resolve these issues rather than enjoying the facilities.
After a lot of backwards and forwards, the Assistant Director did meet with us and offered a complimentary dinner as a goodwill gesture, which we appreciated. However, given the disruption to the start of our holiday, we did not feel this fully reflected the experience we had expected from a 5-star property.
The balcony had gaps either side which was a concern especially with having our 6 year old with us.
Baobab Suites itself is a beautiful hotel with spacious rooms and great views, but unfortunately our experience was impacted by the issues mentioned above.
Caroline-Annique Laval
From the moment we arrived for our honeymoon the staff couldn't do enough for us. Including moving me to an apartment that was more wheelchair accessible the following morning. Both apartments were identical. We received a warm welcome (staff are all fluent in English). The bell boy DAVID, took our luggage up. Check in was seamless, and quick. In the apartment a bottle of champagne, and chocolate covered strawberries, a artisnal chocolate bar, water, an assortment of Teas, and a contemporary coffe machine. All this was refilled daily minus the champagne. The kitchen is "fully loaded" and had everything you could need, pots, pans, cutlery, gadgets (too many to count) even a grill to cook outside, iron, dishwasher and washing machine that we needed it, there were a couple of excellent restaurants in the complex, and even more a short walk away.
Inside the complex real thought has clearly gone into the menus at their restaurants to showcase the best of this islands regional produce, and we noticed a strong emphasise on organic produce. Some of which is even for sale as original souvenirs. The same went for the wines, with vanacular choices on offer.
The assistant manager of Reception Alain, was exceptional. Such a friendly and professional guy. He ĥelped us alot by making recommendations, booking taxis, I skipped breakfast once, he asked his staff to call up to our appartment to ask if I was OK, and if he could send me some food instead if I wasn't feeling well.
We've never rented apartments before, always picked to stay at a 5 star beach front on the island. I will never do that again. We found our happy place and will definitely be returning. Highly recommended.
Our apartment was so cosy, with extra pillows, robes, and slippers. The daily house keeping to clean immaculately, and refill; fresh towels, all consumables in the kitchens and bathrooms. Nestled in a hillside, with a pretty much unobstructed view of the ocean on one side and the rolling hills on the other. It was situated less than a kilometre from the beach, shops, restaurants and bars. We didn't use the pools, the beach was so close. Hope you find this useful.
Quenne T
I honestly enjoyed our stay at baobab suites! The receptionists and all staff are very friendly and helpful especially Dina& Gerardo & David I’d totally recommend this place! Breakfast was also very lovely and the facilities were just overall tidy!
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4.6
Google reviews (1961)
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Nestled beside a white sandy beach and the turquoise waters of the Atlantic Ocean, the 5-star Bahia del Duque in Costa Adeje offers the perfect venue for a luxury escape on the sun-soaked shores of Tenerife. Whether travelling as a couple or family,...
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4.6
Google reviews (1961)
Lyubomir Georgiev (Lyubo)
First visit here June 2026
What can I say an Amazing hotel!
Can see why it’s part of Best hotels in the world! Rooms were lovely, food was out of the world and reasonably priced. Resturants were very good about serving wine by glass and not going for most expensive wine. everywhere was so lovely and clean. Stuff very friendly and professional. The flora it’s amazing the palms and everything.
Will definately be back!
Sera Thompson
Good
• The staff (receptionists, housekeeping, bellhops, concierge) were incredibly warm, friendly and nothing was ever a bother.
• Huge range of dining options (though be sure to book)
• The hotel is a fun and picturesque collection of Portmeirion-style buildings as well as lots of pools, so it's got a grand higgeldy-piggeldy sort of vibe.
• Excellent spa - again, top service, lovely building, great saltwater pool with loads of features, none of which are on blessed timers. Shady or sunny loungers, big sauna and hamam. Much more peaceful than the main hotel.
Bad
• My worst experience was the beds - painfully hard and bruised my hips after 2 nights. I folded up a mattress protector into quarters (so was sleeping on 4 layers) and it barely helped.
• Tacky nightly "entertainment' between 21:30-22:30, cannot escape the karaoke-esque noise. One night ran until gone midnight.
• Service at the Japanese restaurant was appalling, dining by myself I was largely ignored and food was unbelievably slow.
• Poolside service was confusing. At a 5* hotel I expect to be greeted on arrival at a lounger with towels and also readily-available poolside food/drink service. At the main pool I had to hunt someone down to show me where the towels are kept and to adjust the shade for me. Put me off being by the pool.
• Breakfast is a circus - lots of people, noise and chaos, too many tables crammed in on the terrace like a cafeteria - I felt like cattle. The outside terrace is miles away from the buffet. I had an omelette and bacon, both tasteless. Coffee was good but the tea terrible. A bird of prey and its handler to deter pigeons is sorely needed.
• The rooms are noisy - bring ear plugs! As everything is tiled the hallways are super echoey, and people moving their chairs and furniture in rooms above and either side is *very* loud (felt pads on the chair feet would go a long way). In the bathrooms I can hear conversation. No hope against TVs and hairdryers. The doors within the rooms also slam, which doesn't help - nor are they solid but slatted. So there's very little sound barrier between you on the loo and the hallway, or your partner/family in the main room...
• Having booked, paid for and followed up on email a sea view, I was disappointed on arrival to find I could barely see the sea and most of my balcony view was the corner of a building. Moving room wasn't remotely a problem, though I did have to wait 2 nights.
Neutral but worth noting
• Staying in January I needed a little heater at night to warm up the room for an hour or so.
• There are complaints about the rooms being a bit worn but there are two types of 5* hotels - traditional maintained well and ultra-modern but characterless. This is the former.
M&S Adventures
absolutely amazing Hotel. The staff were just five star everywhere you went never seen so many staff for breakfast, the grounds are beautiful. The Italian design is amazing. Restaurants are brilliant. It’s even got a heli pad. one of the best hotels I’ve ever stayed at. Can’t wait to go back.
Mark Blackwell
Honestly the experience started before we even got there. The staff were incredible in the lead-up - every question answered, restaurant reservations locked in, baby setup sorted without us having to think about it. You could already tell this place was going to be different.
When you book you have two options - main hotel or suites. If you're travelling as a family, do the suites. We had a baby and a five year old and it was perfect for us. Your own pool, massive bedroom, huge tub, proper living space, and everything you could possibly need for a baby already waiting when you arrive - change table, bottle warmer, all of it. The suites are slightly further from the main hotel but honestly who cares, there's a cart to shuttle you around and having your own setup is absolutely worth it.
The hotel itself is a fortress - in the best way. So much to explore, beautiful grounds everywhere you look. We lived at the suite breakfast spot and loved it - the main buffet is fine but gets a bit mad, the suite option is a much better vibe.
Rooms were spotless and cleaned twice a day which when you have little kids is genuinely appreciated. Fridge fully stocked with complimentary drinks and refreshed every day without asking. Little things that add up.
We ate at every restaurant on property and loved every single one. Staff were amazing across the board - so warm and brilliant with the kids. Little gifts kept showing up for the children throughout the stay which went down very well. Beach is super close and the cart means getting around is never a hassle.
Honest feedback for families: there's really only one dedicated kids pool and it's pretty small. The staff are wonderful with children but structured kids activities are fairly limited. The crowd skews older and more relaxed - which we actually liked, but worth knowing if you're expecting a lively family resort scene.
Overall - exceptional. Would go back in a heartbeat and would recommend to anyone.
Valeriy Ryzhkov
I don't usually write reviews, limiting myself to star ratings and a brief comment, but I'll make an exception this time. The reason is simple: my wife and I really loved this hotel. We traveled with our 2.5-year-old child and stayed for a week, then extended our stay for two more nights. I'll say right away that those who only like new hotels can stop reading, as this hotel isn't new and needs some renovations. However, older hotels are often located in the best locations and have the best landscaping, and older luxury hotels gain charm with age thanks to their natural materials. Here are my arguments point by point:
1. Grounds and location. The park blends beautifully into the landscape, there are numerous swimming pools, and it's just steps from one of the best beaches in Tenerife. You can always call a buggy to take you to various spots on this rather large property.
2. Building. The hotel's architecture requires a separate description. In our opinion, everything is very unusual and interesting. It's better to look at the photos on the website.
3. Restaurants. The breakfast was excellent. Our son had oatmeal made especially for him every morning. The restaurants were quite satisfactory. We tried all of them except the Japanese one. The wine selection was excellent. The only disappointment was the Italian one. I'd highlight the lunches with a beautiful view at the Beach Club and the dinners at Upa Lupa (the most affordable of all). Importantly, they prepared simple dishes for my son according to our orders at all places.
4. Service. To say it was excellent is an understatement. I haven't met such wonderful and caring people in a long time. Javier, Luis, Silvia, Paul, and Yara have become our son's friends.
5. Vacationers. We found the perfect balance between parents with children and older couples. Teenagers would probably get bored at this hotel.
In conclusion, we found the perfect hotel in Tenerife.
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4.9
Google reviews (834)
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Discover the magic of Tenerife at Royal Hideaway Corales Suites a spectacular 5-star retreat in the charming fishing village of La Caleta. Designed in the shape of a ship and inspired by the island’s marine corals, this all-suite resort blends avant...
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4.9
Google reviews (834)
Sarah K
This place is true luxury. I had 10 nights in a deluxe 2 bedroom suite with private pool and ocean view. It was really spacious and had really good amenities like dishwasher, washing machine (with tablets supplied), comfortable seating inside and out, decent fridge freezer etc.
the ocean view terrace was really amply sized with comfortable seating for dining, relaxing and sun bathing. The pool was a great size and lovely and clean.
There were plenty of beds available around the pools and the pool-side service was fantastic from the friendly staff to the complimentary sun cream, glasses wipes and iced water. Great views of the ocean from the pools.
The hotel is massive - great for a base for walking or running.
We ate in the Italian restaurant once and it was great but generally preferred to walk to the village of Caleta which is 5 to 10 minutes away.
Matthew Carter
We stayed in a villa within the Corales suites complex. I couldn’t recommend it enough, it had its own pool and sun loungers, you could order room service including cocktails to the pool. The staff were amazing and really went out of their way to make an amazing experience, a special thanks to the manager Andrea who really looked after us. The main pool area is lovely, very family friendly. For us we were a couple without kids and the pool at our villa was so nice we mostly stayed there. We would return here in a heartbeat.
Jo Johnson
Beautiful location, lovely to walk up and down the coast with plenty of great restaurants and bars. suite was nice, with amazing balcony and views - only comments would be we were surprised there was no welcome provisions (water, biscuits, maybe even some wine!), unusual in a 5 star hotel. The door to our room was also very heavy and hard to open to get the pushchair through. Breakfast was delicious, great selection.
Jane Neale
We absolutely loved our room and the pool areas. It was never too busy around the pool to get loungers and never felt crowded. Special thanks to Emily at the kids club - we had three girls go every day for 4 hours and then Emily held games in the pool in the afternoon. Our girls loved her and it really made our holiday as we had so much time at the amazing adults only pool on the roof.
Our room was huge and stunning. Housekeeping was great.
The small heated pool by the main pool (both for families) was so useful as kids could play for hours.
The downside was the restaurants. La trattoria was amazing food but average service and they only seem to have a few tables so it’s hard to book. Starfish was crowded with average service. Despite asking for a menu with allergen information twice (as my husband has a very serious nut allergy) he was told the waiter would inform him of what he could eat. We did exactly that and he was still served a salad covered in nuts.
The breakfast buffet was amazing but there was no allergen information. Luckily the breakfast staff were great and the manager had printed the allergen information on a sheet for us by our second morning.
Another negative is the very slippy tiles around the pool - our kids and many other kids had falls.
We had a wonderful trip, just the restaurants that stop us giving 5 stars. But there are more options to eat at the hotel if you don’t have kids, plus lots of restaurants nearby.
Helen Hunt
A fantastic stay as ever. The hotel is luxurious and all the staff are friendly and efficient. This time we went to celebrate a big birthday and we were treated like VIPs. We booked the In Suite Cocktail Experience which was amazing and Camillo and Francesco were professional and entertaining. Also Justyna at Breakfast deserves a special mention. She’s so lovely. They told us they love what they do and that was evident.
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Up to 10% Off
4.1
Google reviews (5569)
Canary Islands Special Offers
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Lazy days and fun-packed nights await at H10 Taburiente Playa, a sensational all-inclusive getaway close to the renowned Los Cancajos beach in Breña Baja in the charming Canary island of La Palma. Soak up the sun on a lounger beside one of the...
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Up to 10% Off
Up to 10% Off
Up to 10% Off when travelling between 27/09/2026 - 31/10/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Up to 10% Off when travelling between 27/09/2026 - 31/10/2026.
All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
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4.1
Google reviews (5569)
Krystian Miliczek
The hotel is well organized overall, but it feels like things are only about 60% finished. The bartenders during the evening entertainment were fantastic—friendly and hardworking—but they’re clearly understaffed, so drinks can take a long time. The room service was okay, nothing special.
Breakfast, lunch, and dinner were chaotic, with people cutting in line and bumping into each other like animals. The food was decent but lacked variety, and if you’re a seafood lover, you’ll probably be disappointed. The cakes and pies were excellent, though. The evening entertainment was disappointing, with very little going on apart from the same two live musicians playing many of the same songs every other night.
The pool water was clean, but the sides of the pools were dirty and weren’t cleaned during our stay.
We paid for the sea view upgrade, and it was definitely worth the money. The views are beautiful, and the location is excellent. If you’re planning to rent a car, it’s a great base for exploring the island.
Overall, it’s a decent hotel with plenty going for it, but there’s still room for improvement.
Rachel
We stayed in this hotel as part of our package holiday booked with jet2. Overall we had a great stay and will recommend it as it’s located near to a lot of interesting points. Just 5 mins drive from the airport, 10 mins drive from Santa Cruz de la Palma and no more than an hour to different sights on the island. The staff is friendly and always helpful, from the reception desk to the restaurant to the rooms. You can see planes taking off from the hotel but it didn’t disturb us at all. The hotel offer lot of variety at meal times and the swimming pool area is always clean. I loved the playground area for children facing the sea. Giving 4 stars as although the rooms come with many extras like shampoo conditioner, toothpaste and toothbrush, hairdryer and even a small comb, there is no ventilation in the toilet and as a couple we had two single beds attached which was a bit annoying. Other than that the room was clean and tidy up when requested. The sea view is a great addition if you can have that. WiFi was working but not the smart tv. Would stay again as it provided all we needed and also just few minutes walk from a nice beach and seafront walk.
Samantha Newns
Nice relaxing holiday. Stayed for 7 nights with hubby. Staff friendly. Bed comfy. Food good with a varied choice most days. Hotel needs updating, but very clean. Room cleaned daily with fresh towels. Location great with 2 minute walk to the beach. Limited places to swim due to the constant breeze, and the occasional high waves. Entertainment most nights with a singer or musician. You will need to take the bus to town centre Santa Cruz for more shops, as there are only a few in walking distance from the hotel. Overall a good break 😊
Andy Townson
Fantastic stay at this hotel. Don’t listen to the negative reviews. This is a hardworking hotel which does exactly what you would expect.
The pool areas are clean and well maintained. The rooms are comfortable and well equipped, and the restaurant is very good with a wide range of choice.
The staff are what really makes this hotel. They are absolutely brilliant.
Would definitely return here!!!!
Tonya Shaw
Location perfect. Literally 2 miles away from airport.
I was travelling independently and hired a car.
When I arrived at the hotel, most of the Jet2 flights had also arrived in coach loads....there was one person on reception and it took ONE HOUR TWENTY MINUTES TO CHECK IN. By this point, we'd missed dinner. The food on offer to us was a disgrace....no bread just dry crackers and a bit of salad.
The reception staff were very friendly. Some of the other staff were rude, especially an older man who was slim...he was dam right rude.
The room was hot...even with "AC" on.....I had to buy a big fan. I've since read that AC is not allowed to be set lower than 27c due to the island sustainably and climate impact. La Palma is VERY humid.
Food was awful, apart from the homemade cakes.
Pools were lovely and warm. Even the unheated ones were 27c!!
La Palma is very different to anywhere I've travelled. Would visit again but stay self catering.
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