Universal's Cabana Bay Beach Resort

Tony Kim

The hotel itself is amazing! Both pool areas are all great. The food choices are all great and you get your money's worth for what you pay. We bought the unlimited soda cups and got our money back on day 1. The 10 min wait to refill the cups is a little long but I understand the reasoning behind it. The busses came regularly to take you to the park so you didn't have to wait long. The rooms were clean and spacious. The only negative was the fridge was very loud in the room. Would definitely stay here in the future!!!

Maria Cedrone

I went on a family girls trip the past week. I feel as though this hotel is a good hotel. A lot of things to do. Food was great & worth thepl price. I love the idea of paying once for a refill cup of any fountain drink you want for multiple days- that definitely helped save some money. The rooms were cozy & comfy - the noise level weren't too bad. The staff were very sweet, especially at the hideaway bar. The nachos are great! The jacuzzi was nice & the lazy river was nice as well - lazy river had great views. Didn't try the fire pit but I would definitely stay in the Cabana bay beach side hotel again. The shuttles take you to all the universal parks in Orlando which is convenient. Also users are efficient in the area of that hotel. The room service as far as cleaning could be a little better but if thsy improved it would definitely be a 5 star hotel- it's a great location in Orlando Florida.

Orion Marco

I’ll give it a 5/5 and we’d definitely come back if they fix the alarms. The actual hotel is great, with lots to do, very easy and accessible to get to Universal. Videos attached of what went off middle of the night. Plenty to keep busy at the hotel from bowling alley to the pools and lazy river, with many food options breakfast lunch and dinner. There’s a Starbucks, diner with different food options, and a comprehensive Universal Gift Store. There are drink options at some bars for parents and adult guests as well. The resort will hold your bag if you arrive and head to the parks and has a specific desk that can help with any Universal tickets! Kid friendly, with a retro atmosphere, this hotel is close to the attractions and MCO airport. We’d definitely stay again. Hope they tell us what we were woken up for and put more hours in the day to catch up on sleep. the alarm system is broken or can’t be shut off when no emergency is found and has woken my family up in the middle of the night at different hours, around 2am, 4:15am, again at 4:48am, and at 5:29am, again at 6:32am, repeatedly playing over and over only for another recording to get on the loudspeaker and simply say theres no emergency. For a sample of what your night might sound like, you can listen to the attached videos playing one after the other over and over. Maybe a sprinkler head froze over night outside.

Alejandro Mary

This is a great place to stay and I highly recommend it. I am giving it 4 stars instead of 5 only because of the breakfast experience, which I think has room for improvement. Starting with the positives, the amenities here are incredible and truly everywhere you look. There are multiple pools, each with poolside bar and dining options. There are also movie night areas, open spaces to run around, and a beach sand lounge area where you can relax or play games like ping pong. There is a massive fire pit area where you can make s’mores, which they sell on site, and it was a great family experience. There is always something going on and something to do. The room itself was amazing. Very spacious and comfortable. Even though it had carpet, it did not smell, feel damp, or dusty at all, which is something I usually notice right away. Parking was also very easy and conveniently located right by your assigned building, which made coming and going stress free. The staff throughout the resort was very friendly and welcoming, which made the stay even better. The only real downside for us was the breakfast. It was very salty and tasted like large batch cooking rather than anything made fresh. This would not normally be a big issue, but the price point was high for what felt like a basic buffet style breakfast, so it stood out more than expected. With a better breakfast experience, this would easily be a 5 star stay. One other small thing worth mentioning is the parking lot scanner system. They tell you to scan your card at the bottom right corner, but there are two bottom right areas and it is not very clear which one works. Sometimes it takes multiple attempts before the gate opens, which can be a little frustrating. Just something to note for future improvement. That said, this is now our go to hotel in Orlando and we will absolutely be back. The location is perfect and central to almost everything you want to do within about a 15 to 20 minute drive. Overall, a great stay with fantastic amenities and a few minor areas that could make it even better.

Ryan Duke

This was our third stay at Cabana Bay - and we always enjoy it. We really appreciate the family suites, the close proximity to the parks, and the dining and amenity options. The diner and grill provide a ton of budget friendly options, the pools and theming throughout are like an extension to the detail and theming in the parks - it's great. The biggest highlight of our most recent stay was Kayla at the front desk!! Wow, what an amazing customer service specialist! She was so friendly and engaging, yet still professional. Very thoughtful in her instructions and I could tell she really wanted us to make the most of, and truly enjoy our stay. So personable, and happy!! It was a highlight and happy to provide a 5 star review for her. Thank you Kayla!! Only detractor on this trip - was that our room was tired, and in need of a refresh (we were ground floor of the Castaway building) unfortunately, if the retro theme isn't kept up it can quickly look tired - or like it's actually from the 50's.