Rosen Inn at Pointe Orlando

Ashwin Katkar

I booked a two-night stay at Rosen Inn at Pointe Orlando primarily because of the affordable price, but unfortunately, the experience was extremely disappointing and uncomfortable. From the moment I arrived, I felt unsafe. People were openly smoking cigarettes near the elevators, and there was no enforcement from hotel staff. The parking areas are very far from the elevators, and to make matters worse, only one elevator was working, causing long waits and inconvenience. The room itself was dark, poorly lit, and had a strong unpleasant smell. The air conditioning unit was extremely loud and disruptive, making it difficult to sleep. Overall room hygiene was very poor. Due to these issues, I checked out the very next morning despite having a two-day reservation. When I requested a cancellation and refund, the front desk staff were extremely rude and dismissive, showing no concern or willingness to help. While the price may seem attractive, it does not justify the poor hygiene, lack of safety, noise issues, and unprofessional staff behavior. I would not recommend this hotel to anyone looking for a clean, safe, and comfortable stay.

Frankie S

This is a decent hotel overall and a good value for the price. The rooms—and honestly the property in general—are a bit dated, but everything was clean, which mattered most to me. The room also had a mini fridge and microwave, which was convenient. All of the staff we interacted with were friendly and helpful. For the price point, this is pretty much what I’d expect, and the location is a big plus since it’s easy to get around to everything. I’d stay again for a last-minute trip when I’m being more budget-conscious.

Simon Geddes

I have stayed at this hotel every Year for 33 years with the exception of covid. The hotel is in a great location and all the staff are super friendly even the cleaning ladies that do the rooms I have seen a few changes over the years all positive.... I intend to continue to stay at this hotel. If I were asked what could improve the hotel my reply would be new furniture in the bedrooms as it's all in dark wood and Quite worn obviously only cosmetic but it's looks shabby... Maybe when renewed it wanted to be in a lighter shade like beechwood then you would not notice...Also the doors that lead into the bedrooms could do with a quick whizz over with the paint can... However I come from a Hotel back ground so I obviously note these things. But all in all my experience at this hotel has been fantastic 🙂

Mishaela

Shavelle was so kind and welcoming. We had a very bad night at another hotel and she made it so much better once we got here. The room was comfortable and cozy. Felt very safe here. Can’t wait to come back

Richard Jenkins

Last year we stayed the the Rosen shingle for 12 nights and it was amazing, this year we where here for longer (28 nights) so needed to be a bit more careful with the budget. The rosen Inn pointe for the price is fantastic, location and staff are great, rooms a little dated but clean and well maintained and in the same style as the shingle creek. House keeping came all the time. The security staff where always visible and what ever part of the hotel you are in there are always staff around.the complex felt safe and well managed.The zebra bar is great also as are the staff there. Food and service fantastic and in some cases a better deal and quality that the restaurants on international drive. They have 3 good sized pools and they never felt overcrowded. Gym is good and the grounds are very well maintained. I honestly could not find any fault. Its a big site but walking around is pleasant and good to burn calories. Plenty of parking. We would not hesitate to return.