Ramada Plaza by Wyndham Orlando Resort & Suites International Drive

Jyoti Thakur

We recently stayed here for 6 nights and had a truly wonderful experience. From the moment we arrived, the staff was incredibly friendly, welcoming, and always ready to help. Our room offered an absolutely amazing view that never got old. On top of that, the location is unbeatable—it was perfect for exploring, and having a local bus station so close and accessible made getting around incredibly easy. Plus, there is a fantastic variety of restaurants right around the hotel, making it so convenient to grab a great meal after a long day of exploring. Highly recommend this place for a seamless and comfortable stay!

Vera Zhao

We stayed at this hotel for 7 nights during our New Year’s trip to Disney World and had a very pleasant experience. The room was a good size and offered beautiful views from both sides — one overlooking the lake and the other facing the city. It made our stay feel bright and relaxing. Housekeeping came every 3 nights to clean and replenish the room, which worked well for us during a long stay. Breakfast was served early with simple, basic options. Just a note: if you arrive later in the morning, there may not be much left since items aren’t refilled. For the price and the hotel’s proximity to Disney World, we felt it was absolutely worth it. It provided comfortable living at a reasonable rate, which is perfect for families spending most of their time in the parks. I would recommend this hotel to anyone looking for a convenient, comfortable, and budget‑friendly place to stay in Orlando.

Carly Crawford

We were originally booked to stay here for over two weeks but ended up leaving 11 days early and paying over £900 ourselves to relocate because the experience became so disappointing and stressful. The issues started almost immediately. On our first morning the shower tap was completely stuck and after calling reception twice it still took around 45 minutes for somebody to come and fix it, delaying our day plans. Even after this, the shower pressure was terrible with water coming from both the shower head and bath tap at the same time. The amenities advertised online also did not match reality. The rooftop pool area had stained and ripped daybeds which looked poorly maintained, the “bar” area was often deserted and barely functioning, and facilities generally felt neglected and far below what we expected for the price we paid. However, the biggest issue by far was the customer service and management. We spent over an hour and a half waiting downstairs trying to speak to a manager after repeatedly being told he would only be “another half hour.” When we finally spoke to the manager, Romel, we were shocked by how we were treated. We felt talked over, dismissed and spoken to rudely throughout the conversation. At one point he even laughed at my partner while we were explaining our concerns. By that stage we no longer felt comfortable staying at the hotel. This was no longer just about a room issue — it was about the overall condition of the hotel and the way paying guests were treated when raising legitimate concerns. The hotel did offer us another room and even a free future stay, which to us showed they understood there were serious issues, but after the way we had been treated we had absolutely no desire to continue staying there or return in the future. Thankfully we relocated to another hotel nearby and the difference in cleanliness, amenities and customer service was night and day. Unfortunately this was one of the worst hotel experiences we’ve had and we would not recommend this property based on both the facilities and the way complaints are handled.

A E

Extremely disappointing stay from start to finish. Our room was infested with bugs, and every night there was a loud bleeping noise that made it impossible to sleep properly. When we reported the issue, we were told we could either pay an extra $50 per night to upgrade rooms or “put up with it,” which is completely unacceptable. Housekeeping was also very poor. The room was never properly cleaned, only the sheets were changed, and staff were sometimes turning up as late as 7pm when our children were already asleep. The most concerning issue was a serious breach of guest privacy. A sheet was left in our room containing other guests’ full names, check-in and check-out dates, and payment information. I went to speak with the hotel manager to raise this concern and was left waiting in the lobby for over 10 minutes before eventually walking away as nobody came to help. Overall, the hotel fell far below basic standards for cleanliness, customer service, and guest privacy. I would not stay here again and would not recommend it to others.

Alice Harman

Stayed here for the past week, and thoroughly enjoyed it. When we first checked in there was an issue due to our airline not sending over our booking confirmation, the staff were really helpful and tried there best with us, even though it wasn’t an issue of theirs. Our room was very clean, a perfect size, and the A/C was absolutely amazing. The location is really good, you have a few stores, a 24/7 arcade nearby, and many gift shops. The beds are some of the comfiest beds i’ve slept in, and the maintenance men who worked here were always smiling and polite! The pool area was really nice and well kept. The only slight downsides are that the rooms get cleaned only every 3 days, so you can run out of towels and toilet roll quickly, the bedding doesn’t smell the freshest, but over all, it’s a very good hotel, and i’d most definitely stay here again. For universal park lovers, it’s only a quick 5min drive to the Universal studios park, Island of adventure + Volcano Bay water park!