Outrigger Surin Beach Resort

Chi Chi

We had such a lovely stay at Outrigger Surin Beach Resort. Every staff member we met was incredibly friendly, warm, and genuinely helpful. The service throughout our stay was excellent and made us feel very welcome from the moment we arrived. I was especially touched by how much attention they paid to personal preferences — even something as simple as pillows. The team kindly offered extra options to make sure I was comfortable, which I really appreciated. A special mention as well to the lovely lady at the breakfast egg station — she was always so energetic, positive, and proactive every morning, which really brightened the start of our day. Overall, it was such a happy and relaxing stay. We truly enjoyed our time here and would absolutely love to come back again in the future!

Anna Panchenko

We absolutely fell in love with this hotel 🤍 From the very first moment you arrive, you are surrounded with so much care, warmth, and genuine kindness from the staff. They make you feel truly welcome, not just like another guest. I especially want to mention the wonderful man who helps guests cross the road to the beach. Unfortunately, I didn’t catch his name, but he was honestly one of the most amazing people we met during our stay. Every single day he would stop the traffic for guests so everyone could safely cross, always greeting us with the biggest smile, jokes, and such beautiful positive energy. He made every day brighter and created such a warm atmosphere around the hotel. He is truly unforgettable. I want to sincerely thank the entire team for making our stay so special. Everyone was incredibly kind, attentive, caring, and always ready to help with anything. Our room was absolutely incredible - so beautiful, cozy, and thoughtfully designed that we even decided to extend our stay for two more days. You can really feel that every detail of the interior was created with guests’ comfort in mind. The breakfasts were amazing 🤍 A huge variety of dishes and fruits, everything was fresh and delicious. And a special thank you for serving breakfast until 11 AM instead of 10 AM like many other hotels - it gives you the chance to sleep a little longer and fully enjoy your vacation. Although a little tip: if you come after 10:30, some of the most popular dishes might already be gone 😄 The pools were fantastic, the gym was great, and the entire atmosphere of the hotel felt peaceful, luxurious, and welcoming. I could honestly keep writing about all the little details that made this stay so memorable. But the most important thing is - this hotel is truly incredible. I can wholeheartedly recommend it to everyone, and we will definitely come back again 🤍

R G

We recently had a wonderful stay at Outrigger Surin and truly enjoyed the overall experience. The highlight of our visit was definitely the team — everyone was incredibly friendly, fast, and professional. Their warm attitude and efficiency made us feel genuinely welcomed and well taken care of throughout our stay. Thank you to the entire team for making it such a pleasant experience — we look forward to coming back! The water pressure in the room is poor and the AC is too noisy

Alfonso Guerra

We had a wonderful stay at the OUTRIGGER Surin Beach Resort and cannot recommend it highly enough. From the moment we arrived, the staff were incredibly kind, attentive, and welcoming, making us feel genuinely looked after throughout our stay. The hotel complex itself is beautiful and feels brand new, with a modern yet elegant design. We stayed in a two-floor Grand Surin Suite and absolutely loved it. The suite had everything we could possibly need, with plenty of space, thoughtful amenities, and an extremely comfortable bed. The shower was spacious, with excellent water pressure, which made it a real pleasure to use. One of the absolute highlights of this hotel is its location, right on Surin Beach, which is without doubt one of the most beautiful and peaceful beaches in Phuket, with the best sunsets. Being able to step straight out and enjoy such a stunning setting was truly special. The staff deserve special praise. They were consistently warm, professional and genuinely caring. We had a minor issue with spa availability during our stay, but the front team went above and beyond by arranging a treatment for us at a nearby spa, including a private transfer. This was handled with great care and kindness and left a very positive impression. Even small interactions stood out: every time we left the hotel, the traffic guard greeted us with a big smile and a friendly chat. The restaurant food was absolutely wonderful. We enjoyed it so much that we happily returned to eat there repeatedly. Breakfast, however, was the true jewel in the crown! Without question the best breakfast we had during our entire holiday. The selection was extremely varied, with a wide range of hot and cold dishes, pastries, fruits, breads, and more. Everything was beautifully presented, fresh and delicious. Overall, the OUTRIGGER Surin Beach Resort is a true gem. We would absolutely recommend it and would not hesitate to return on future visits to the island. It has easily become one of our favourite hotels for a wonderful holiday destination.

Aleksandr Aksoy

Thank you to all the hotel staff for their kindness and attentiveness. The hotel and its location seemed to be the best in Surin for us. We would have liked more variety at breakfast — by the end of the 6th day it became a bit repetitive. Also, one of the two rooms did not match the photos on Expedia: there was no mirror and no sofa. Otherwise, everything was good. We wish you further growth and improvement!