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  Back Home Destinations Caribbean Mexico Moon Palace Cancun (Sunrise)   
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Located In: Mexico

Moon Palace Cancun (Sunrise)

Google Logo 4.4 Google reviews (17020)
Best Price From £1509pp
Jul 2026
£2079 pp
All Inclusive
Aug 2026
£1749 pp
All Inclusive
Sep 2026
£1569 pp
All Inclusive
Oct 2026
£1739 pp
All Inclusive
Nov 2026
£1619 pp
All Inclusive
Dec 2026
£1509 pp
All Inclusive
Feb 2027
£1999 pp
All Inclusive
Mar 2027
£2019 pp
All Inclusive
Apr 2027
£1829 pp
All Inclusive
May 2027
£1839 pp
All Inclusive
Jun 2027
£1979 pp
All Inclusive
Jul 2027
£2379 pp
All Inclusive
Aug 2027
£2429 pp
All Inclusive
Sep 2027
£1849 pp
All Inclusive
Up to 10% Off, $500 Resort Credit & Kids Stay and Eat Free*
Overview
Accommodation
Facilities
All-Inclusive
Dining
Offer Details
Hotel Reviews
More...
Overview

Overview

Live like royalty at the exquisite Moon Palace Cancun on Mexico’s sparkling Caribbean coastline. Featuring an impressive selection of elegant guestrooms, each with a private whirlpool tub for two; this all-inclusive resort offers the ultimate l...

Live like royalty at the exquisite Moon Palace Cancun on Mexico’s sparkling Caribbean coastline. Featuring an impressive selection of elegant guestrooms, each with a private whirlpool tub for two; this all-inclusive resort offers the ultimate luxury holiday experience. Soak in the sun by the pool, taste authentic cuisines from across the globe or ride the surf on the FlowRider Double Wave Simulator. The list of world-class facilities and things to do is endless.

How far is the nearest beach?

Moon Palace Cancun is located directly on a pearly-white sandy beachfront.

Distance from airport

Cancun International Airport is approximately 12km away from Moon Palace Cancun Golf and Spa Resort.

Pools
Restaurant
Bar
Gym
Beach
Wifi
Spa
Click to read more
Accommodation
Superior Deluxe Garden View
  • Furnished balcony overlooking the tranquil garden
  • King-sized bed or 2 double beds
  • In-room whirlpool tub
  • Bathroom with shower
  • Bathrobes, slippers and luxury toiletries
  • Seating area
  • Daily refreshed minibar
  • Complimentary bottle of wine on arrival
  • Coffee maker
  • Smart TV with streaming via Google Chromecast
  • Air conditioning
  • Liquor cabinet
  • Hairdryer and straighteners
  • Iron and ironing board
  • In-room safe
  • Free Wi-Fi
Superior Junior Suite Golf Course w/ golf cart inc
  • Golf cart for personal use to get around the resort
  • Furnished balcony with views of the 27-hole golf course
  • King-sized bed
  • In-room whirlpool tub
  • Bathroom with shower
  • Bathrobes, slippers and luxury toiletries
  • Separate seating area
  • Minibar
  • Complimentary bottle of wine on arrival
  • Coffee maker
  • Smart TV with streaming via Google Chromecast
  • Air conditioning
  • Liquor cabinet
  • Hairdryer and straighteners
  • Iron and ironing board
  • In-room safe
  • Ceiling fan
  • Free Wi-Fi
Superior Deluxe Ocean View
  • Furnished balcony with views of the Caribbean Sea
  • King-sized bed or 2 double beds
  • In-room whirlpool tub
  • Bathrobes, slippers and luxury toiletries
  • Minibar
  • Complimentary bottle of wine on arrival
  • Coffee and tea making facilities
  • Smart TV with streaming via Google Chromecast
  • Air conditioning
  • Liquor cabinet
  • Hairdryer and straighteners
  • Iron and ironing board
  • In-room safe
  • Free Wi-Fi
Superior Deluxe Ocean Front
  • Furnished balcony overlooking the ocean
  • King-sized bed or 2 double beds
  • In-room whirlpool tub
  • Bathroom with shower
  • Bathrobes, slippers and luxury toiletries
  • Seating area
  • Daily refreshed minibar
  • Complimentary bottle of wine on arrival
  • Coffee maker
  • Smart TV with streaming via Google Chromecast
  • Air conditioning
  • Liquor cabinet
  • Hairdryer and straighteners
  • Iron and ironing board
  • In-room safe
  • Free Wi-Fi
Swim-Up Suite
  • Direct pool access from terrace
  • Furnished balcony overlooking the garden and pool
  • King-sized bed or 2 double beds
  • In-room whirlpool tub
  • Bathroom with shower
  • Bathrobes, slippers and luxury toiletries
  • Seating area
  • Daily refreshed minibar
  • Complimentary bottle of wine on arrival
  • Coffee maker
  • Smart TV with streaming via Google Chromecast
  • Air conditioning
  • Liquor cabinet
  • Telephone
  • Hairdryer and straighteners
  • Iron and ironing board
  • In-room safe
  • Free Wi-Fi
Facilities

Facilities

  • 2 lagoon-style swimming pools
  • Children’s pool
  • Awe Spa with hydrotherapy experience and treatment rooms
  • State-of-the-art gymnasium
  • 27-hole Jack Nicklaus signature golf course with lessons available
  • FlowRider Double Wave Simulator
  • Activities including bicycling, snorkelling and poolside games
  • Kids’ club
  • State-of-the-art kids’ area: The Playroom (ages 4 to 11)
  • Wired Lounge for teens
  • Tour desk
  • Evening entertainment including live shows
  • 17 restaurants
  • 2 cafes with onsite bakery
  • Swim-up bar
  • Traditional pub
  • Lounge bar
  • Nightclub
  • 24-hour room service
  • Concierge service
  • Laundry service
  • 24-hour reception
  • Free Wi-Fi
All-Inclusive

All-Inclusive

The all-inclusive package at Moon Palace Cancun ensures a relaxing holiday to Mexico, with the following included:

  • Breakfast, lunch and dinner at the resort’s world-class restaurants
  • Unlimited snacks, sweet treats, gourmet coffees and teas available from the lounges and snack bars
  • Unlimited top shelf premium wines, beers, spirits and cocktails
  • 24-hour room service
  • Non-motorised water sports including paddle boarding, kayaking and snorkelling
  • Unlimited phone calls within Mexico and the US
  • Wi-Fi

Please note that details are subject to change. You will be provided with full details of the all-inclusive package on arrival at the hotel.

Dining

Dining

La Gondola

  • Buffet breakfast, and a la carte menu for dinner
  • Cuisine: International and Italian specialities
  • Vegetarian options available
  • Open for breakfast and dinner

Momo

  • Stylish restaurant with Teppanyaki live cooking stations
  • Cuisine: Asian
  • Open for Dinner

Los Caporales

  • Traditional restaurant with a touch of elegance
  • Cuisine: Mexican
  • Open for dinner

Agra

  • Authentic Indian restaurant
  • Cuisine: South Indian
  • Vegetarian options available
  • Open for dinner

Arrecifes

  • Authentic Brazilian steakhouse
  • Cuisine: International
  • Vegetarian options available
  • Open for breakfast and dinner

Café Bistro

  • Cosy European-style café
  • Cuisine: Pastries, ice cream, crepes and speciality coffee
  • Open 24 hours a day

Sweet & Coffee

  • Relaxed café
  • Cuisine: Pastries, ice cream, crepes and speciality coffee
  • Open from 06:00 to 01:00

La Trattoria

  • Relaxed dining by the golf course
  • Cuisine: Italian
  • Open for dinner
  • Dress code: Casual elegance

Pepe’s Pizza

  • Delicious artisan pizzas
  • Cuisine: Italian

Pier 8

  • Poolside restaurant
  • Cuisine: Seafood
  • Open for lunch and dinner

Riviera Maya

  • Intimate and elegant restaurant
  • Cuisine: Mexican
  • Open for breakfast, lunch and dinner

Bugambilias

  • Zesty and authentic Mexican buffet
  • Cuisine: Mexican
  • Open for breakfast, lunch and dinner

El Manglar

  • Buffet-style dining
  • Cuisine: Italian
  • Open for breakfast, lunch and dinner

The Pub

  • Mouthwatering bar menu
  • Cuisine: British
  • Open for dinner

Palapa Asadero

  • International lunch buffet and sizzling steak specialities for dinner
  • Cuisine: International
  • Open for lunch and dinner

Palapa Delfines

  • Poolside snack bar and grill
  • Cuisine: International

Palapa Pelicanos

  • Cuisine: Mediterranean
  • Serves snacks and a la carte dinner
  • Open for lunch and dinner

Burgueria

  • Poolside restaurant
  • Cuisine: Gourmet burgers
  • Open for lunch and dinner

Smoked

  • Cuisine: Texan-style barbecue
  • Open for lunch and dinner
  • Serves smoked ribs, hot sandwiches and more
Offer Details

Up to 10% Off, $500 Resort Credit & Kids Stay and Eat Free*

Up to 10% Off, $500 Resort Credit & Kids Stay and Eat Free*
*Travel between 15/07/2026 - 23/12/2027 and receive up to 10% discount, $500 resort credit, and kids under 17yrs stay and eat for free.

All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking.

Minimum 4 nights apply. **Blackout Dates Apply
Receive up $250 Resort Credit and Kids Stay Free*
*Receive up to $250 Resort Credit and Kids Stay and Eat Free when travelling between 24/02/2026 - 25/12/2027. Resort Credit is applicable per room per stay.

All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.

Minimum 4 nights apply. **Blackout Dates Apply
Hotel Reviews
Google Logo 4.4 Google reviews (17020)
nilu patel
Writing this while currently in resort. Good thing is golf carts, service at the pool side. Everything else is worst, avoid this place as much as possible. Rooms are not great, pretty old property. Yesterday there was water break in the room, they change the room and reprogrammed our keys for new room. After reaching to room our keys not working. They took 35 mins to send someone who again struggle to open initially. After multiple calls by him to office he was finally open it. The staff who was here didn’t know English so against communication was challenge . The staff who was picking phone hangs in two mins, transfer call to front desk, no one there to pick. Chatted in the app for no help. They said manager will call back but no one actually did. Note front desk is not near you have to go lobby by golf cart. Overall still unsure about not being locked out. Good cart staff good. House keeping is very good. Front desk is very unwelcoming. Most of staff not able to speak English so you had to use phone to translate. Food is below average (vegetarian options). Room credit is not useful anywhere. Give you an example spa only use 50 while without credit you get 40% discount which better. Overall credit is a trap. They can infect give you any amount as credit but you can’t use it. I am not going to stay in palace properties any where. Take your decision informed. Update: It got worse asking question at front desk led to scare. Went to public relation team already. While lock works great today evening thank god. Not much help.
Roman V
While staying at Moon Palace Sunrise Cancun from June 5 till June 9, money were stolen from a safe. They did it skillfully: only portion of $ were taken and so, all looked good on a surface when inspected content placed in the safe. Day after arriving at another resort and when $ were needed for a purchase, I found out about what was stolen. So, I notified MPS customer service and now awaiting for their findings. However, based on there response to my email it looks grim to me: they are asking me questions that were actually addressed in my initial email and discussed verbally over the phone. So, be careful, guys. Thieves operate at that place ((( Update: as I suspected earlier they are not interested in investigation. Since I don't know the exect date and TIME ??? of theft, they "can not do anything about it." 3 days are in question here. Electronic entrance record to the room is at their disposal. Safe opening/closing log is easily accessible for them as well. So, there would be 3 housekeeping personal in question at most. Yet, "there is nothing we can do." Meaning, MPS gives no rat's behind about their visitors ordeals. Unless you catch a thief yourself and bring him/her to their security desc. And that is not a fact (((
Monica
I went for a music festival and this resort is massive! The property is well maintained (although mowing the lawn at 7am on a Saturday AM wasn't so great) due to the noise. The staff was super friendly and always very helpful. I'm gluten free and this was one of the first all inclusives I could really eat at! You check in and can give them any allergies and has on your account when you go to the restaurant and they actually take seriously. They would make me GF pancakes for breakfast and other items to take into account being GF. I just wish more items on the buffets would be labeled, but they do have a GF toaster and bread which was great! First vacation I've had in 10 years of being GF, and I didn't leave hungry! The app is really great and helpful, super easy to request any service for the room or reservations. Only two issues we had was more so for the festival where they had so many diamond seats blocked off by the pool with the stage, and no one was there all day, and a lot of us for the festival didn't have places to sit. Other issue was at Momo, I ordered the Waygu, which was totally worth it, but they gave me a hard time about not having a card connected to my reservation even though I provided once I checked in, so not sure why they didn't have! Pools were massive but could use some TLC, a lot of sharp and missing tiles. Would definitely consider coming back to a palace property again, this one was maybe a little too big for us almost in a non- music festival setting.
Rhada Hartmann
We are founding, long-term members of Palace and this was our third time at Sunrise (third time not by choice but rather transfer from Playacar due to sargassum problem). There were 12 of us in our party. There was a noticeable decrease in quality and attention to detail in this visit. Room phone not working … No aromatherapy in the room… Wine glasses and corkscrew on table but NO wine in room upon arrival for us and some of our guests, and some never during the stay…Some of our guests did not receive beach bags in their rooms… Some did not have snacks in their rooms… Drinks inconsistently made and weak at some places and around the pool bars… Inconsistent maid service: one day no washcloths, another no hand towels, another day none of either but 6 bath towels… We and our guests were really pressured about “updates” and “deals”when we were very clear about not wanting them… Our resort credits were not on our account upon being transferred from Playacar to Sunrise, and WE had to make the phone calls to have that remedied… Rooms in Sunrise were not equivalent to the rooms booked at Playacar… Loved the kiosks for ordering at the Bolangerie… Golf course pool should be ADULTS only and no throwing balls in that pool… Great tram services…Need guacamole at every breakfast, lunch, and dinner buffet…Gardens were well maintained… Lots of missing pool tiles… Wait staff wonderful in all restaurants… Did not use the beach because of the smell and sargassum… Piles of used towels and robes left in the women’s locker room at the Spa…Transportation from airport to Sunrise was great… Good numbers of umbrellas at the seating areas around the pool…Map on phone app difficult to use; some of us still need the paper map… Resort credit selections very limited in stores… Our guests booked the Swimming with the Dolphins and WERE NOT PERMITTED to swim with them at all. Very disappointing for them (and us)… …Complementary back massages, mani/pedi were very nice…Nice variety of foods served…Good variety of restaurants…
Rodrigo Gan Carrera
Our stay at Moon Palace ended up being a bittersweet experience, and I think it’s important to share both the positives and negatives. The good: Edrei at reception was kind and helpful throughout our stay. He assisted us with a room upgrade upon arrival and also helped arrange a late check-out, which we truly appreciated. The food was good overall, and thankfully nothing caused any issues. The bartenders, waiters, and service staff were generally friendly and attentive. The hotel app also worked very well. We used it to order food, request hygiene items, and communicate with the concierge through the internal chat, which was convenient and efficient. The bad: Unfortunately, the negative aspects were significant. From the moment we arrived, we felt pressured to schedule a visit to The Grand. It felt less like an invitation and more like being pushed into attending, using a day pass, and eventually agreeing to whatever was being offered. We spent about 30 minutes after check-in explaining to the concierge that we simply wanted to enjoy the stay we had already paid for, but the persistence became exhausting. What made it worse was that the concierge spent considerable time explaining The Grand while barely taking any time to explain Sunrise, which was the property we were actually staying at. I understand sales efforts are part of the business, but this felt excessive and uncomfortable. On top of that, we were asked very personal questions such as when we were getting married and why we didn’t have children, which felt completely inappropriate. The second issue was much more serious. We attended a wedding at Nizuc, and the wait staff accidentally threw away my partner’s insulin pen. My partner has Type 1 diabetes, so this is not just a personal item — it is essential medication. The staff at Nizuc apologized and directed us to Public Relations to resolve the issue. We explained everything to Linda in Public Relations, who told us they could help us obtain a replacement medication, but that the hotel would not cover the cost. The replacement cost was approximately $70 USD, and honestly, paying for it was never the issue. What concerns me is the lack of professionalism and common sense behind throwing away a guest’s medication and then refusing to take responsibility for it. To me, situations like this define the difference between a luxury hotel and an average one. The insulin itself is not just another item — for my partner, it is literally the difference between life and death. Linda simply delayed the situation, saying that if the hotel were to take responsibility, an investigation would need to be opened and that it would take time. There seemed to be little interest in showing empathy or urgency beyond offering to call a pharmacy. This happened one day before our departure, leaving a very bitter ending to what could have otherwise been a good experience. Thank you for the positive moments, but unfortunately we will not be returning. We have stayed at Secrets in the past and have never had experiences like this, so we will continue choosing that route.
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BEST PRICE FROM Flight & Hotel
£1509pp
Jul 2026
£2079pp
All Inclusive
Aug 2026
£1749pp
All Inclusive
Sep 2026
£1569pp
All Inclusive
Oct 2026
£1739pp
All Inclusive
Nov 2026
£1619pp
All Inclusive
Dec 2026
£1509pp
All Inclusive
Feb 2027
£1999pp
All Inclusive
Mar 2027
£2019pp
All Inclusive
Apr 2027
£1829pp
All Inclusive
May 2027
£1839pp
All Inclusive
Jun 2027
£1979pp
All Inclusive
Jul 2027
£2379pp
All Inclusive
Aug 2027
£2429pp
All Inclusive
Sep 2027
£1849pp
All Inclusive

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