Le Blanc Spa Resort

Lindsay Holdren

We recently stayed at Le Blanc Spa Resort Cancun during shoulder season and overall had a great experience—the service, food, drinks, daily hydrotherapy, and atmosphere were excellent. It’s a beautiful intimate property, and we had a very relaxing time. We cannot say enough wonderful things about Renan from the lobby bar—fantastic cocktails, friendship, and service! We looked forward to sitting down with a drink from him every single night of our trip. He’s the best bartender at the resort. Shoutout as well to Jesus for impeccable service! We enjoyed all of our dinners, particularly at Bella and Blanc, and felt welcomed and cared for by all the staff, which made for a relaxing trip. One thing for other travelers to note that I wish we had known in advance of our stay—all of the chairs around the main pool (Sol Pool) are reserved daily for Diamond/high ranking resort members. As standard guests, we were ultimately able to get chairs around this pool later in our stay, but only by going through/tipping our butler and also the pool staff. It’s a pay-to-play system, which was surprising for a resort at this price point. I did not expect to be locked out of a main amenity at a luxury-level all-inclusive. Overall, we had a great time at Le Blanc and returned home feeling very refreshed. Thank you to all who made our stay so relaxing and memorable!

Ben Kramer

We had a beautiful honeymoon at Le Blanc. The service and food were incredible. The mocktails were great at every restaurant. The butler service was so helpful and attentive. All the staff did a great job. We enjoyed the hydrotherapy circuit each day and took part in the craft activities and dance lessons. Live music at the meals and by the pool was great. We cannot say enough good about our time there.

Jennie Zeng

TLDR; if you are paying full price anyway, look for another newer hotel that’s the same price. For sure you will be more satisfied. I have been to Cancun several times already, always went to Secrets or other Hyatt branded hotels. And so I wanted to try out another brand and also just because majority of the reviews online say this hotel is the best and the most luxury. Maybe my expectations are set too high or maybe the Hyatt branded hotels have already set a high bar for me, Le Blanc is such a disappointment in room, service, food and location. 1. When we checked in, there is no intro to the hotel and where everything is. The receptionist just provided us brancelets and didn’t even tell us they can be used as keys to our room. (The Secrets hotels I have been to did not use bracelets). We were so lost that we have to ask several staffs when we first arrived to get to our room and the restaurant. 2. The restaurants here provided non fresh fish and seafood. Clam shells are not opened and that’s how you know they use the cheap dead frozen seafood. Lumier restaurant supposed to be fancy and the most popular, but it was also a big disappointment. 3. The room was the biggest disappointment. Our shower did not have a shower door, and I understand that how new hotels are now, but Le Blanc’a renovation with the shower is a total disaster. After you take a shower, the water is all over the bathroom floor. My mom who doesn’t have good eyes didn’t see that, and almost slip coming out of the shower. 4. When I requested to switch to a room that has a shower door, we waited for a full day to get the new room. And I had to chase around and ask when the room would be ready. 5. There are barely any activities. There is a pickle ball court but no rackets🙃. 6. It’s too close to the Main Street and so you do hear street noise even with window close in your room if you don’t have ocean view. Anyway… I am just so disappointed and regrets that I chose this hotel to celebrate Mother’s Day with my mom.

Kiera

My husband and I went to Le Blanc for our honeymoon and we had the absolute best time! The room and the entire resort are gorgeous, the service everywhere is absolutely exceptional, every staff member is so kind and it looks like they genuinely enjoy working there, our butler BillyJoel is so sweet and helpful and attentive, the food and drinks (the blackberry margarita!) are delicious, the hydrotherapy and spa are so relaxing, the pools are so nice, and you cannot beat the ocean view! The entire trip was perfect. Thank you so much!

Daisy Klaess

We had the best experience at Le Blanc Cancun. The service is absolutely unmatched, I've never experienced such amazing care and attention to detail! The rooms are gorgeous and spotless, with amazing (included!) amenities. Our wonderful personal butlers, David and Byliyoel, made the trip extraordinary. The pool and beach are both gorgeous, and there's endless amenities and activities to create the perfect balance of relaxing and having adventures. Thank you to all the wonderful staff at Le Blanc, we will be back!