Centara Karon Resort

Victoria McMillan

Absolutely Amazing Pool Bar Team – Cee & Woon! 🍹☀️ We have had the most amazing time at Centara Karon Beach Phuket, and a huge part of what has made our stay so special has been the fantastic pool bar team, Cee & Woon! ❤️ These two are absolute stars! ⭐️ From the moment we arrived, they have been so friendly, welcoming and attentive. Nothing is ever too much trouble, and they always greet us with a huge smile and make us feel like old friends rather than guests. The drinks have been fantastic 🍹🥂, the service is second to none, and their fun, happy personalities have made our days by the pool even more enjoyable. They somehow manage to remember everyone's favourite drinks and are always checking that we're happy and having a great time. Cee & Woon are a real credit to Centara Karon Beach. Their genuine warmth, excellent service and infectious personalities are exactly what makes a holiday memorable. We honestly couldn't have asked for a better pool bar team and will definitely be looking for them when we return! ❤️ Thank you, Cee & Woon, for making our holiday extra special. You guys are absolute legends! 🍹☀️🇹🇭 ⭐⭐⭐⭐⭐ 10/10 – fantastic service, fantastic people and fantastic memories!

Dylan Declase

Amazing rooms, very spacious and lovely colours and you have a good view of the whole resort wherever your room is. the multiple pools make it easy to go to any pool and the pools are very child friendly. the staff are so nice and so easy to get along with. they are so attentive and kind. the location is spectacular!! you only have a short walk to the beach and there are many shops and restaurants nearby. we will definitely come back!!

Michelle

We stayed 6 nights at this resort and had a lovely time. Some of the staff went above and beyond to make our stay special - they were friendly, helpful and very attentive, so I'd like to mention them personally. Nannie in the pool club restaurant who served us lunch and dinner every day, she was an amazing waitress. Both Salem and Songkran were excellent porters - they offered us many rides in the buggy to help us get around the resort when it was hot and they were very helpful in many ways. The resort helped us out with a late checkout since we had a late departure. The gym is well equipped and the "all inclusive" food and drink option was great value. There were a few things that we felt could be improved upon... we would have preferred to have air conditioning in the restaurants and lobby area. I understand the style was open air, but it was challenging in the heat to stay comfortable for meals or waiting in the lobby. In our room, we didn't like that the bathroom facilities weren't encased within an actual bathroom - the toilet was one room, the shower was another room, the mirror and basin were in the room itself, so there wasn't privacy for coming out of the shower and no fan ventilation. Also, the buffet breakfast was limited in some areas, especially gluten free offerings and healthy options. Overall, it was a great stay and we'd recommend it for the value, location and friendly staff.

Viviane Coentro

Great experience! Escape restaurant is an experience with very friendly staff. Way, Noon, Kwan and Eve are great staff members, very good in their jobs. We really appreciated our stay while enjoying the food and the pools. Benz and the other staff from the Villa reception who were always happy to attend us and help us out. Thank you to this very kind staff who make our stay here safe and fun.

MJ Oh

Centara Karon was a wonderful place to stay. The renovated room was clean and comfortable, and the whole atmosphere felt like a peaceful retreat in nature. It was also a great place to stay with our 4-year-old child. Since we visited during the rainy season, there were days when it rained all day and we couldn’t enjoy the swimming pool. However, the Kids Club had a wide variety of activities, so we never felt bored and always had something fun to do. In particular, Nicky and a female staff from the Kids Club took great care of my child and made our stay even more enjoyable. Activities like pizza making and T-shirt making kept our child entertained and happy throughout the stay. One small issue was that some of our requests, such as bedding arrangements and late check-out, were not properly reflected at the front desk in advance. But the front desk staff made genuine efforts to resolve the situation and handled it well. All of the staff, including the concierge and restaurant team, were kind and welcoming. We had a very enjoyable vacation and would love to visit again in the future.