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Located In: Playa Del Carmen

Paradisus Playa del Carmen - Riviera Maya

Google Logo 4.7 Google reviews (10697)
Best Price From £1189pp
Sep 2026
£1189 pp
All Inclusive
Oct 2026
£1229 pp
All Inclusive
Nov 2026
£1739 pp
All Inclusive
Dec 2026
£1829 pp
All Inclusive
Jan 2027
£1849 pp
All Inclusive
Feb 2027
£1859 pp
All Inclusive
Mar 2027
£1729 pp
All Inclusive
Apr 2027
£1579 pp
All Inclusive
May 2027
£1539 pp
All Inclusive
Jun 2027
£1529 pp
All Inclusive
Jul 2027
£1529 pp
All Inclusive
Aug 2027
£1949 pp
All Inclusive
Sep 2027
£1849 pp
All Inclusive
Oct 2027
£1839 pp
All Inclusive
Up to $200 USD Resort Credit*
Overview
Accommodation
Facilities
All-Inclusive
Nitké Benefits
Dining
Offer Details
Hotel Reviews
More...
Overview

Overview

Fun, friendly and fabulously luxurious, this all-inclusive resort in Playa del Carmen is a 5-star paradise for guests of all ages. With plenty of activities from morning to night, you can choose to do as much or as little as you like during your ...

Fun, friendly and fabulously luxurious, this all-inclusive resort in Playa del Carmen is a 5-star paradise for guests of all ages. With plenty of activities from morning to night, you can choose to do as much or as little as you like during your trip to Mexico. And all with the stunning backdrop of the Caribbean coastline! There’s an award-winning selection of restaurants to choose from, with worldwide cuisines and adult-only venues for those who fancy some grown-up time. If you’re looking to live the high life on your next family beach break, Paradisus Playa del Carmen - Riviera Maya will not disappoint.

How far is the nearest beach?

Paradisus Playa del Carmen - Riviera Maya is a seafront resort, where the beach is about a 3-minute walk from the accommodation.

Distance from airport

Cancun International Airport is approximately 55km away from Paradisus Playa del Carmen - Riviera Maya.

Pools
Restaurant
Bar
Beach
Golf
Spa
Wifi
Kids Club
For Families
Waterpark
Click to read more
Accommodation
Roulette Room
  • Terrace with garden view
  • King-size bed or 2 double beds
  • Rain shower and bathtub
  • Bathroom amenities
  • Television
  • Wi-Fi
  • Minibar

Junior Suite Garden View
  • 699ft² | 65m²
  • Garden or Pool view
  • 40 Flat Screen TV with cable
  • One king size bed
  • Living area with sofa
  • Private terrace
  • Modern bathroom with tub and separate two raining shower
  • Daily stocked mini bar
  • Marble floors
  • Safety box
  • Individually controlled air-conditioning
  • Iron and ironing board
  • 24-hour room service
  • WIFI
  • 2 adults or 3 adults

Suite Garden View
  • 840ft² | 78m²
  • Garden or Pool view
  • 40 Flat Screen TV with cable
  • Two double beds or one king size bed
  • Separating living area with sofa
  • Private terrace with hot tub
  • Modern bathroom with raining shower
  • Daily stocked mini bar
  • Marble floors
  • Safety box
  • Individually controlled air-conditioning
  • Iron and ironing board
  • 24-hour room service
  • WIFI
  • 2 adults or 3 adults

Suite Nitké Garden View
  • Nitké benefits
  • Garden view
  • Terrace with hydro-massage bathtub
  • King-size bed or 2 double beds
  • Sofa
  • Bathroom with rain shower
  • Eco-friendly bathroom amenities for adults and children
  • Television
  • Video consoles (upon request)
  • Wi-Fi
  • Minibar (restocked daily with complimentary drinks and snacks for adults and children)
  • Nespresso coffee machine
  • Bathrobe and slippers
  • Scales
  • Ironing facilities
  • Turndown service

Suite Nitké Swim Up
  • Nitké benefits
  • Direct pool access
  • Terrace with hydro-massage bathtub
  • Bedroom with 2 double beds
  • Lounge with sofa bed
  • Dining room
  • Bathroom with rain shower
  • Eco-friendly bathroom amenities for adults and children
  • Television
  • Video consoles (upon request)
  • Wi-Fi
  • Minibar (restocked daily with complimentary drinks and snacks for adults and children)
  • Nespresso coffee machine
  • Bathrobe and slippers
  • Scales
  • Ironing facilities
  • Turndown service

Master Suite - Garden view
  • 1141ft² | 106m²
  • Garden or Pool view
  • 40 Flat Screen TV with cable
  • One king size bed
  • Separating living area with sofa
  • Private terrace with hot tub
  • Modern bathroom with tub and separate two raining shower
  • Daily stocked mini bar
  • Marble floors
  • Safety box
  • Individually controlled air-conditioning
  • Iron and ironing board
  • 24-hour room service
  • WIFI
  • 2 adults or 3 adults

Two Bedroom Master Suite
  • 1980ft² | 184m²
  • Garden or Pool view
  • 40 Flat Screen TV with cable
  • One king size bed and or two double beds
  • This category becomes from the guaranteed conection of a Suite with a Master Suite
  • Separating living area with sofa
  • Private terrace with hot tub
  • Modern bathroom with tub and separate rain shower
  • Daily stocked mini bar
  • Marble floors
  • Safety box
  • Individually controlled air-conditioning
  • Iron and ironing board
  • 24-hour room service
  • WIFI
  • 4 adults or 5 adults or 6 adults

The Reserve Junior Suite - Garden View
  • 721ft² | 65m²
  • Garden or Pool view
  • 40 Flat Screen TV with cable
  • One king size bed
  • Living area with sofa
  • Private terrace with hot tub
  • Modern bathroom with tub and separate raining shower
  • Daily stocked superior mini bar
  • Marble floors
  • Safety box
  • Individually controlled air-conditioning
  • Iron and ironing board
  • 24-hour room service
  • WIFI
  • The Reserve benefits: turn down service, luxury room amenities, in-room Nespresso coffee machine, Destination Concierge service, exclusive Destination Inclusive® off-site activity, water ritual at YHI Spa*, a la carte dinner at Sal Steak Cave* (set menu, including house spirits) *Adults only and one per stay
  • 2 adults or 3 adults

The Serve Junior Suite - Swim Up
  • 721ft² | 65m²
  • 40 Flat Screen TV with cable
  • One king size bed
  • Living area with sofa
  • Private terrace with direct access to a pool
  • Modern bathroom with tub and separate raining shower
  • Daily stocked superior mini bar
  • Marble floors
  • Safety box
  • Individually controlled air-conditioning
  • Iron and ironing board
  • 24-hour room service
  • WIFI
  • The Reserve benefits: turn down service, luxury room amenities, in-room Nespresso coffee machine, Destination Concierge service, exclusive Destination Inclusive® off-site activity, water ritual at YHI Spa*, a la carte dinner at Sal Steak Cave* (set menu, including house spirits) *Adults only and one per stay
  • 2 adults or 3 adults

The Reserve Suite - Garden View
  • 840ft² | 78m²
  • Garden or Pool view
  • 40 Flat Screen TV with cable
  • Two double beds or one king size bed
  • Separating living area with sofa
  • Private terrace with hot tub
  • Modern bathroom with raining shower
  • Daily stocked superior mini bar
  • Marble floors
  • Safety box
  • Individually controlled air-conditioning
  • Iron and ironing board
  • 24-hour room service
  • WIFI
  • The Reserve benefits: turn down service, luxury room amenities, in-room Nespresso coffee machine, Destination Concierge service, exclusive Destination Inclusive® off-site activity, water ritual at YHI Spa*, a la carte dinner at Sal Steak Cave* (set menu, including house spirits) *Adults only and one per stay
  • 2 adults or 3 adults

The Reserve Master Suite - Garden View
  • 1141ft² | 106m²
  • 40 Flat Screen TV with cable
  • One king size bed
  • Separating living area with sofa and dining area
  • Private terrace with hot tub and direct access to a pool
  • Modern bathroom with tub and separate raining shower
  • Daily stocked Superior mini bar
  • Marble floors
  • Safety box
  • Individually controlled air-conditioning
  • Iron and ironing board
  • 24-hour room service
  • WIFI
  • The Reserve benefits: turn down service, luxury room amenities, in-room Nespresso coffee machine, Destination Concierge service, exclusive Destination Inclusive® off-site activity, water ritual at YHI Spa*, a la carte dinner at Sal Steak Cave* (set menu, including house spirits) *Adults only and one per stay
  • 2 adults or 3 adults

The Reserve Suite - Presidential
  • 1744ft² | 162m²
  • 40 Flat Screen TV with cable
  • One king size bed
  • Separating living area with sofa, dining area
  • Private terrace with hot tub
  • Modern bathroom with tub and separate rain shower
  • Daily stocked Superior mini bar
  • Marble floors
  • Safety box
  • Individually controlled air-conditioning
  • Iron and ironing board
  • 24-hour room service
  • WIFI
  • The Reserve benefits: turn down service, luxury room amenities, in-room Nespresso coffee machine, Destination Concierge service, exclusive Destination Inclusive® off-site activity, water ritual at YHI Spa*, a la carte dinner at Sal Steak Cave* (set menu, including house spirits) *Adults only and one per stay
  • 2 adults or 3 adults

Facilities

Facilities

  • Swimming pools
  • Waterpark
  • Restaurants
  • Bars
  • Spa
  • Kids club
  • Sporting activities
  • Parties
  • Games
  • DJ sessions
  • Shows
  • Cocktail-making
  • Cuban cigar-making
  • Craft and hand painting workshops
  • Latin dance classes
  • Gardens
  • Medical services
  • Meeting rooms
  • Wedding and event services

*Please note that charges may apply to some activities and for the use of some facilities.

All-Inclusive

All-Inclusive

Paradisus Playa del Carmen - Riviera Maya is an all-inclusive hotel, offering everything you need for an unforgettable holiday in Mexico. The programme generally consists of breakfast, lunch and dinner, all buffet style, served in the main restaurant. During meals soft drinks, beer, water and wine are usually offered. Locally produced alcoholic and non-alcoholic drinks like water, wine, soft drinks, beer and spirits are usually served throughout the day (except during meal times).

Please note that details are subject to change. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Nitké Benefits

Nitké Benefits

Guests staying in Nitké suites are entitled to the following benefits and services:

  • Exclusive access to the Nitké Lounge
  • Drinks and snacks service
  • Personalised check-in and check-out
  • Superior suites with upgraded amenities
  • 1 complimentary dinner at Sal Steak Cave restaurant (18+)
  • Access to a water ritual at YHI Spa (18+)
  • Destination Inclusive® experiences programme (prior reservation required, subject to availability)
  • 24-hour dedicated concierge
  • Activities for children and teens

Please note that details, including times and benefits, may be subject to change without notice. You will be provided with full details of the Nitké benefits on arrival at the hotel.

Dining

Dining

Sal Steak Cave

  • Steakhouse
  • Adults-only (18+)
  • Local charge
  • Dress code: Casual

Fuego

  • Fusion cuisine

Naos

  • International cuisine

Cappella

  • Italian cuisine

The Lunch Box

  • International cuisine

Bana

  • Asian cuisine

Bana Family

  • Asian cuisine

Hadar

  • International cuisine

Mole

  • Mexican cuisine

Blue Agave Taqueria

  • Mexican cuisine

Sunrise Grill

  • Serves brunch

Twe12lvet

  • Serves ice cream

Room service is also available.

Offer Details

Up to $200 USD Resort Credit*

Up to $200 USD Resort Credit*
*Enjoy up to $200 USD Resort Credit to spend at the hotel when travelling between 01/01/2026 - 04/01/2027

Resort Credit is applicable per room per stay.

All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.

Minimum 3 nights apply.
**Blackout Dates Apply
Hotel Reviews
Google Logo 4.7 Google reviews (10697)
Heidi Shaker
We have travelled to 5-star all-inclusive resorts all around the world, including 4 others in Mexico. Paradisus Playa del Carmen went so far ABOVE AND BEYOND expectations!!! This was a true 5-star resort experience in every way! Firstly, the staff are PHENOMENAL! They are extremely professional, but also so kind, friendly, and genuinely interested in getting to know you. They also seemed really happy and relaxed! Lots of times they would joke around with us, join in a game at the pool, or take time to chat with us or teach us words in Spanish. Amelia, Deysi, and Maria at the coffee shop were amazing!! Gustavo in excursions was so helpful and gave us lots of good ideas for our next trip too. Marco in Lemon Fish had us cracking up laughing, and we learned new things about Mexican culture from him. There are too many shout-outs to name! Overall, we felt that the hotel and staff really cared about us, and they did far more than needed to make our stay outstanding!! Secondly, this hotel is HEAVEN for kids! There were so many little touches that were geared towards making kids happy, from the candy bar at the check in, to the hidden room with gaming stuff, the ice cream shop, and kids buffets at some of the restaurants… they absolutely loved it! It made our vacation so much smoother. This was also a resort where we felt very comfortable giving tweens more independence to go by themselves and have fun. They made a ton of new friends, loved the freedom, had an absolute blast, and the staff always had a kind eye out for them (ex. bringing back a lost phone to the front desk). The large and winding pools were a huge plus, as it accommodated different moods. Also, full adult access to La Perla meant we had the best of both worlds— family friendly on one side, adult chic on the other. The food was really good! All we can say is THANK YOU!! GRACIAS!!!
Robert
We had an absolutely fantastic time at Paradisus! The resort amenities, service, and atmosphere were top-notch, but the staff truly made our vacation unforgettable. A massive shoutout to Darlene at the sports bar, she is hands-down the best! She took incredible care of us, brought amazing energy, and constantly hooked us up with the coolest, most delicious creative shots throughout our stay. She made every bar visit a total highlight of our trip. If you're staying here, make sure to find Darlene for a drink! We can't wait to come back!
Vlad Kulia
Three members of my family, including my 10-month-old son, got severe food poisoning after eating at the hotel’s buffet. Watching your baby suffer while you’re completely helpless is something no parent should ever have to experience. I called the hotel three separate times begging for a doctor to come and help my wife. No one ever came. Not once. We were simply told to go to the doctor ourselves at the neighboring La Perla hotel. After one injection, we were charged $170. The hotel promised they would reimburse the medical bill. More than two months have passed. I have emailed them and contacted the hotel directly multiple times. Every response is the same: “Your case is being processed.” That’s just a polite way of saying, “We’re not going to do anything.” Apparently, their reputation is worth only $170. The buffet was full of flies. They were constantly flying around and landing on the food. After everything that happened, it’s impossible not to question the hygiene standards of this hotel. If your family gets sick, don’t expect compassion. Don’t expect urgency. Don’t expect anyone to care. Once they’ve taken your money, you’re on your own. This hotel completely failed my family when we needed help the most. There are countless places where your family can have a safe vacation. This is not one of them. I would never return, and I strongly encourage anyone who values their health and their children to stay somewhere else.
Vahid
We had a wonderful stay at Paradisus Playa del Carmen. The resort is beautiful, the rooms were very clean, comfortable, and well maintained throughout our stay. The quality of the food was also excellent. We enjoyed the variety of restaurants, and everything we tried was fresh, flavorful, and well prepared. What impressed us most was the customer service, especially whenever we had a question or a problem. The staff responded quickly, listened carefully, and handled everything professionally and kindly. It made us feel cared for and relaxed during the whole trip. The overall atmosphere, service, cleanliness, and food quality made this a very memorable vacation. We would happily return and definitely recommend Paradisus Cancun.
Matt Blumenthal
What an incredible resort! Highly recommend for any family's looking for an incredibly getaway with young kids. The food (especially dinners) were incredible, the staff everywhere went above and beyond, and the resort is stunning - both beautiful and spotless. It is well worth the short drive to get away from the insanity of Cancun to this much more relaxed and less crowded spot. The water park and kids club were both huge hits for the kids and we so appreciated all the mini-events throughout the day for kids as well as the awesome shows each night. The family concierge was a great option for us too. Our concierge Erika Hernandez was truly amazing in every way.
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BEST PRICE FROM Flight & Hotel
£1189pp
Sep 2026
£1189pp
All Inclusive
Oct 2026
£1229pp
All Inclusive
Nov 2026
£1739pp
All Inclusive
Dec 2026
£1829pp
All Inclusive
Jan 2027
£1849pp
All Inclusive
Feb 2027
£1859pp
All Inclusive
Mar 2027
£1729pp
All Inclusive
Apr 2027
£1579pp
All Inclusive
May 2027
£1539pp
All Inclusive
Jun 2027
£1529pp
All Inclusive
Jul 2027
£1529pp
All Inclusive
Aug 2027
£1949pp
All Inclusive
Sep 2027
£1849pp
All Inclusive
Oct 2027
£1839pp
All Inclusive

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