Iberostar Waves Paraiso del Mar

Terrell Powell

I thoroughly enjoyed my trip to Paraiso Del Mar in Cancun, Mexico. From the moment we arrived, we were greeted warmly by all the staff members each day. Every staff member was extremely polite, welcoming, and attentive to our needs. Our concierge, Sucel, was fantastic—friendly, approachable, and knowledgeable. She personally showed us around the facility, pointing out key areas and assisting us whenever we needed help or encountered issues. The pools at the resort are meticulously maintained—clean and inviting. Some pools contain saltwater, which is a consideration for guests with allergies; Sucel confirmed this information to ensure my safety. If you’re seeking a comfortable, relaxing, and peaceful place to stay for your vacation or holiday, this resort is an excellent choice. My fiancé and I plan to upgrade to stay at the Maya or Lindo resorts next year for an even more luxurious experience.

Fern Gresty

Just returned from a 12 night stay as a group of 10, 3 adults 7 children aged 7-17 years old. Hotel is well equipped with lots of activities to join in for all ages. Food excellent with lots of choice but as with every all inclusive can become tired over time. However, several restaurants on site and we enjoyed the Italian the most. Sadly we couldn't book into the Brazilian for the entirety of the stay which was a shame, this maybe due to large party but the bookings don't open until 7am daily and even with an early start we couldn't get in. Staff welcoming and in buffet were attentive. However, bar staff need some more smiles and service speed at times. Felt a little like we were putting them out but lady waiting on loungers was wonderful. We enjoyed a bus trip into Playa del Carmen as a change of scene and lots of other trips available.

Foreign Jewel

This is a great resort to enjoy the wildlife and luxury. There are wild animals everywhere co existing and it was lovely to see all the greenery around the property. From the time we checked into our resort, our Concierge Sucel was so knowledgeable and helpful. She helped us book out day passes to enjoy the amenities and she made great recommendations for restaurants and activities. My fiancé and I mainly relaxed during our trip, which is what we desired to do and we loved a couple days of activities we picked during our 7 night stay. Our room was nice with a king sized bed, very spacious with a balcony located on the second floor. My only complaint is the cooling system doesn’t dehumidify the room. However, the housekeeping kept everything really clean and comfortable and it helped alleviate the moisture. With all the different restaurants and bars you can always find a place to eat and drink. If you forget to make a reservation, the Mediterranean and Mexican restaurant have a convenient first come, first serve option. We also checked out the gym, which was very spacious and had lots of equipment to use. They even had yoga and boot camp classes available. The pool was quiet and nice but since it was a salt water pool I couldn’t enjoy it due to being allergic 😩. The beach seems relaxing although I did not go it to the water. But that didn’t stop any fun. I had a great time with drinks and food by the pool. Overall, I thoroughly enjoyed our vacation and I hope to be back next year.

Rio M

The entertainment team is so nice and attentive. in just a few days they knew all my large family names and were looking for us throughout the pool and encouraging us to play. all the activities are so much fun and for all ages. they also give prizes at the nightly show for winners and work so hard. they are awesome and probably the best part of our stay!! would come again. thank you!!

Brandon Miller

The resort is great. There are many dining options and I must say, the food was the best of any resort I’ve stayed at, including the buffet. The pool area is large with many chairs. The resort is big with a lot of walking. They do offer shuttles that run every 10-15 minutes. The water was not that blue green that I’m used to seeing, but that’s not a reflection of the resort. The resort is midway between Cancun and Playa del Carmen. If you want to go to 5th Ave the round trip is $125.00.