Meliá Caribe Beach Resort

Lisa Kaplin

What a great place for a girls trip! The staff was friendly and always happy to help! It’s a bit of a walk to the beach from where our room was but we were able to call for a golf cart each day. We upgraded to the Level and it was worth it! I do feel like for the upgrade reservations and special offers should be able to be made separate from other vacationers and should be offered in advance through the app. The food was good and there was plenty of it! I wish that there was a dance club or more of a night life on site. My oldest son is getting married in 2027 and when I asked about wedding packages I was connected with a lovely person who gave me a tour of the wedding accommodations which was so nice! I will definitely be back!

Max Verhagen

Our stay at the Meliá Caribe was mixed and ultimately disappointing, which is unfortunate given the potential of the property. On the positive side, the food quality itself was generally good. When items were available, meals were enjoyable and well prepared. The beds were comfortable, and the rooms were overall clean and well maintained, which we appreciated after long travel days. However, several operational and service issues significantly impacted our experience. Throughout the week, the resort was frequently out of very basic items — including ketchup, hamburgers at the poolside grill, Jack Daniel’s at the bar, and desserts, which often ran out early and were not restocked. At the buffet, the custom grill stations moved extremely slowly, as staff would only prepare food for one guest at a time, leading to long and unnecessary waits. Room service and restocking were inconsistent. Our water and mini-fridge were not reliably replenished, which is an expected standard at an all-inclusive resort of this caliber. Most notably, the service fell short of expectations. While staff were not rude, they were noticeably less engaging and friendly compared to other resorts we’ve stayed at, such as the Hard Rock. The lack of warmth and attentiveness made the experience feel more transactional than hospitable. Overall, while there were some positives, the frequent shortages, slow service, and lack of engagement from staff do not align with what we expect from a resort in this price range. With better management, staffing, and attention to guest experience, this property could improve significantly — but based on our stay, we would rate it no higher than one to two stars.

Gustavo

Meliá Caribe Beach Resort is well above average overall, and we truly enjoyed our stay. The à la carte restaurants are excellent, with great food quality and impeccable service. The buffet offers a wide variety of options, and the service is good—maybe even slightly above average compared to other resorts. One big plus is the reservation system, which is super easy to use thanks to several self-service kiosks—no hassle at all. The kids’ water park is amazing, easily one of the highlights for families. The rooms are decent and in line with others in this category. They are clean, comfortable, and well maintained. Housekeeping was on time every single day and did a great job. The in-room safe is very easy to set up and uses an additional card, which really gives you a strong sense of security. The activities are plentiful and very well organized. The magic shows are truly spectacular, along with incredible performances like the Michael Jackson show and the acrobat shows. What we liked most is that entertainment continues well into the night, especially with the addition of Fun Republic, a huge entertainment park open from 6:00 p.m. to 11:00 p.m. It includes Disney-style shows, Dominican performances, singers, a carousel, mini-golf, and many other activities—absolutely impressive. One important comment: the hotel should promote these shows more clearly, especially at check-in. We noticed that many guests were not aware of the options available at Fun Republic and ended up missing an amazing continuation of the evening entertainment. We attended several incredible shows that were almost empty, simply because people didn’t know they were happening. The beach itself is very beautiful and enjoyable, but at times seaweed was not fully cleaned, and the waves kept bringing it back from the ocean. This is something that could be improved. That said, there is a strong and visible security presence throughout the beach and resort, which adds a lot of peace of mind. A special mention for families: our kids (5 and 7 years old) had an incredible time, and so did we. There is so much to do for children and adults alike that everyone stays entertained. Regarding The Level option, it’s worth noting that the sales approach is respectful and not pushy at all. Once you let them know you’re not interested, that’s enough—they won’t bother you again, which we really appreciated. On top of everything else, the hotel constantly brings in additional activities, all included, such as motorized stuffed animals, churros, ice cream, food, and drinks, which really adds value to the experience. The theater is smaller than in some other resorts, but the shows are amazing and you always feel close to the stage—almost like a VIP experience. Overall, the pros clearly outweigh the cons, and we would absolutely consider coming back.

Natalia Sedunova

I stayed here from 28/12/25 to 7/1/26, to spend the New year's eve, and was very disappointed with the level of service considering the 5* "luxury" status of this hotel. SERVICE: - A lot of staff members were passive aggressive, didn't greet or say please/thank you back, acted annoyed or surprised when I'd ask for basic things. Occasionally some cart drivers and waiters were very friendly and kind, but it's exception rather than the rule. - Every single day I would encounter problems with basic service. For example, the tea/coffee machines were out of order all the time, there'd be no tea or cups left. I would ask stuff for it, they'd say "sure", never to be seen again. Same if I needed a fork or a knife, I had to go around asking the staff for it, then wait ages for them to bring it. This problem is very easily fixed by placing cutlery in a reachable spot for guests to grab themselves, but no. - The bedding wasn't changed even once in our 10-days stay. - No small towels in the room, only the big ones. In the first days we asked for small hand towels at Guest Relations, which, they promised to fix, and never did. - At one point, they didn't bring towels at all during cleaning. We had to contact reception 3 times and waited 4 hours and they never brought them! It got so ridiculous that we contacted our travel agent regarding this, only then they brought us the towels. It really shouldn't be this difficult in a 5-star hotel. RESTAURANTS: - At the buffet the tables were rarely clean, it was difficult to find a free table, and even then they were dirty and not sanitised between guests. - The Japanese restaurant is not worth the money. The only tasty thing was the fried rice, the sushi were terrible. I never thought it's possible to make lobster taste bad, but they managed to achieve it, it was overcooked like rubber. Not to mention, they gave only one spoon, with which I ate soup, and instead of giving me the new clean one for the dessert the waiter took it OUT OF THE SOUP, placed it ONTO THE TABLE (not even the napkin), and then we were supposed to eat DESSERT with it. I'm sorry, but this is not even a standard in a cheap canteen, let alone an a-la-carte restaurant. - Only on day 7 of my stay I saw a metal teaspoon for the first time on my table, felt like I won a lottery. Because the rest of the time a wooden mixing stick in a takeaway cup was all I could hope for. - There were positives too, for example, fruit was very delicious, as well as grilled meat and salads.The choice of food was generally good. Cold drinks at the cafeteria were great. Out of a-la-carte restaurants, I was very pleased with the Tauro restaurant, best meal I've had in this hotel. Also, the Rumba Dominicana and Rosso (the Italian) were very good as well. FACILITIES: - The territory is absolutely beautiful, the grass, palms and overall look is a pleasure to be at. However, here the list of good things ends. - The number of sunbeds at the beach and pool area is not enough. Lots of people were lying on the ground on their hotel towels because there were no free beds - this is unacceptable for a 5-star hotel. The staff didn't care at all and provided no solutions to this problem whatsoever. - There was very loud music at the pool area almost the whole day. My room faced the pool bar, and I had a headache 24/7 because of the cheap loud speakers that were banging the bass all day every day. If you want for the music to reach every corner of the hotel, place several small quieter speakers throughout the territory, it's not that hard. - No shower for legs at the normal beach, only one at the "Level" (private) part, which is kinda not fair to non-Level guests. - The New Year's eve party was a scam, they charged for the table promising a "show", in the end it was only 1.5 hours of overly loud live music and then the countdown. Not worth $250! I could go on, but there's not enough symbols for everything. This hotel is not 5* and not worth the money I paid for it! Did not expect this from the Melia chain.

Anika Danielsen

This place is a very amazing spot if you are looking to come to Punta Cana, this is amazing spot to experience great people/ friendships and love. All of the staff are so incredibly welcoming and nice people, but one of the staff really made me feel super welcome. His name is Ronny Mercado. He has brought so much laughter, energy and love to his customers. He has made our experience here absolutely lovely and he has such a kind heart and does what he can for his family and fellow peers. I 100 percent recommend this resort, and if you end up meeting this man, never be afraid to say hi. He will greet you with open arms.