Intercontinental Koh Samui Resort

fai feng

Had a wonderful stay at InterContinental Koh Samui Resort. Everything exceeded our expectations—from the beautiful resort and stunning views to the excellent food and outstanding service. Every member of staff we met was warm, friendly, and genuinely attentive, making us feel welcome throughout our stay. The Club InterContinental experience was fantastic, and we also enjoyed the activities offered by the resort, especially the Mat Pilates session, which was professionally conducted and very enjoyable. A special thank you to the entire team for helping make our father’s birthday celebration even more memorable. We truly appreciated the hospitality and attention to detail. We will definitely be returning and highly recommend this resort to anyone visiting Koh Samui.

Isis Loyola

We are beyond grateful to have been able to spend our honeymoon at the Intercontinental in Koh Samui. There is no better word to describe this place other than perfect. If you are looking to have a relaxing, stunning, and perfectly catered honeymoon straight from a movie, look no further. From the moment that my husband and I first walked into the lobby, the views alone took our breath away. We made sure we took advantage of everything the resort had to offer, and we were never disappointed. From the six stunning pools, to the suspension bridge, the private beach, the spa, the incredible food served at the restaurants, our room, and all of the activities available, we truly did not have a single day where we were bored. However if you are the kind of person that needs to explore where you are outside of the resort, there is a nice added bonus of having a complimentary shuttle that takes you to tourist areas around the island. That being said, my husband and I spent 8 nights here and were absolutely fine not leaving the resort, except for once for a tour. There were so many beautiful added touches for our honeymoon as well, and we cannot thank the whole team enough for adding so many special moments for us throughout our stay. From everyone at reception, to our buggy drivers, to the restaurant staff, everyone created such a warm environment that left us grinning every night before we went to bed. Specifically, we want to extend the biggest thank you to Lisa, who made us feel like VIP guests all throughout our stay. You truly gave us memories that will last us a lifetime.

Clare Walter

I think I had the 'worst' room in the resort and it was still the most luxurious and serene I've stayed in! Accessibility was a bit tricky as there were lots of stairs, but we had a gorgeous outlook into thick jungle amongst birds & squirrels, a comfy daybed to relax on, Smart TV, a huge bath and waterfall shower, everything you'd need to relax. The spa was the best I've ever visited, all meals were so delicious, and the bars had gorgeous views. The fireshow down on the beach was better than the one at Coco Tams and the pools were clean & fun with various water fountains & bubbles. I was able to find a daybed everyday. The kids club is small but really fun, with lots of craft and a playground. The only downside is to eat and drink at the resort is on the pricey side, which is fine for a few relaxing cocktails, however I'd recommend going down to the local shops to stock up if you're there for a longer stay.

Noah Chebaro

Our stay had both positive and negative experiences. The resort is unfortunately not very suitable for guests using wheelchairs, as there are many steep areas and limited accessibility. The location is also very remote, with most attractions and restaurants being around 30 minutes away. One of the most concerning experiences was when my dad stepped on a sea urchin. The staff tried treating the injury by hitting his foot with a glass bottle, which is not the recommended way to remove sea urchin spines. We also noticed that there were warning signs for jellyfish but none for sea urchins, despite them being present in the water. In addition, the sea contained quite a lot of rubbish, and there was broken glass on the beach. We reported this after my dad stepped on some, as it posed a safety risk for other guests. Our original room also had a faulty wardrobe door. My mum accidentally jammed her finger in it, leaving her finger badly bruised and swollen. Thankfully, after we reported the issue, the hotel upgraded us to a much larger room, which we really appreciated. However, the balcony doors in the new room made loud, unusual noises throughout the night, which often sounded as if someone was trying to enter the room. On a more positive note, the service throughout our stay was excellent. The staff were always respectful, friendly, and eager to help. The beach pool was fantastic, and although the resort has six swimming pools, the beach pool and the adults-only pool were by far the busiest. We also really enjoyed dining at the Amber and Flame restaurants. The food was delicious, and the staff at both restaurants provided outstanding service. Overall, despite the issues we experienced with safety, accessibility, and our rooms, we still had a pleasant stay thanks to the excellent service. A special thank you to Manager Dow, who was incredibly kind, professional, and respectful. Their care and willingness to help made a real difference to our experience.

Phanu R.

This was my first time visiting Koh Samui, and also my first stay at this resort before it closes for renovation soon. I can honestly say that this resort has the most breathtaking lobby view I have ever experienced among all the hotels and resorts I've stayed at. The uninterrupted panoramic ocean view instantly melted away the fatigue from my journey and created a wonderful first impression. The team here took excellent care of me throughout my stay. I received such a warm welcome from Khun Jan, the Club InterContinental Manager, as well as Khun Markey, Khun Taohu, Khun Arty, Khun Lisa, Khun Latin, and Khun Elle, who even helped me with my room late at night. I also enjoyed the great recommendations and attentive service from Khun Q at Air Bar, as well as Khun Dow (I'm not sure of her position), who personally looked after me during breakfast. Last but certainly not least, I would like to thank the Housekeeping team for keeping my room spotless throughout my stay. When I learned that the resort would soon close for renovation, I felt genuinely saddened. If I return after the renovation, I may not have the chance to see these wonderful people again. They have made this stay truly unforgettable, and this resort has given me memories that I will always cherish.