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Located In: Dominican Republic

Hyatt Ziva Cap Cana

Google Logo 4.6 Google reviews (1440)
Best Price From £2049pp
Jul 2026
£3219 pp
All Inclusive
Aug 2026
£2379 pp
All Inclusive
Sep 2026
£2049 pp
All Inclusive
Oct 2026
£2219 pp
All Inclusive
Nov 2026
£2449 pp
All Inclusive
Dec 2026
£2529 pp
All Inclusive
Jan 2027
£3079 pp
All Inclusive
Feb 2027
£3029 pp
All Inclusive
Mar 2027
£3049 pp
All Inclusive
Apr 2027
£2509 pp
All Inclusive
May 2027
£2299 pp
All Inclusive
Jun 2027
£2539 pp
All Inclusive
Jul 2027
£2809 pp
All Inclusive
Aug 2027
£2699 pp
All Inclusive
Sep 2027
£2629 pp
All Inclusive
Oct 2027
£3069 pp
All Inclusive
Up to 15% Off
Overview
Accommodation
Facilities
All-Inclusive
Club Level
Dining
Offer Details
Hotel Reviews
More...
Overview

Overview

Enjoy the Caribbean holiday of a lifetime in the Dominican Republic with a sublime all-inclusive stay at the 5Hyatt Ziva Cap Cana. An ideal choice for a sensational family escape, this phenomenal paradise retreat offers impressive modern accommod...

Enjoy the Caribbean holiday of a lifetime in the Dominican Republic with a sublime all-inclusive stay at the 5Hyatt Ziva Cap Cana. An ideal choice for a sensational family escape, this phenomenal paradise retreat offers impressive modern accommodation and endless leisure facilities to please guests of all ages. Adults can enjoy indulgent treatments at the resort’s spa, while children will have hours of fun at the waterpark. Non-motorised water sports, free Wi-Fi and a fitness centre are also provided, while a host of dining delights are on the menu as part of the superb all-inclusive offering.

How far is the nearest beach?

Hyatt Ziva Cap Cana is located on Juanillo Beach.

Distance from the airport

Punta Cana International Airport is approximately 13km away from Hyatt Ziva Cap Cana.

Pools
Restaurant
Bar
Gym
Beach
Spa
Wifi
For Families
Waterpark
Golf
Parking
Kids Club
Restaurant
Click to read more
Accommodation
Resort View Junior Suite Double
  • Private furnished balcony with resort view
  • 2 queen-size beds
  • Queen-size sofa bed
  • Bathroom with rainfall shower
  • Luxury bathroom amenities
  • Television
  • Free Wi-Fi
  • Air conditioning/heating
  • Minibar
  • Coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Safe
  • Iron and ironing board
  • Evening turndown service

Ocean View Junior Suite King
  • Private balcony with ocean view
  • King-size bed
  • Queen-size sofa bed
  • Bathroom with rainfall shower
  • Luxury bathroom amenities
  • Television
  • Free Wi-Fi
  • Air conditioning/heating
  • Minibar
  • Coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Safe
  • Bathrobes and slippers
  • Iron and ironing board
  • Evening turndown service

Junior Suite Swim Up Double (13+)
  • Direct access to semi-private pool
  • Resort view
  • 2 queen-size beds
  • Queen-size sofa bed
  • Bathroom with rainfall shower
  • Luxury bathroom amenities
  • Television
  • Free Wi-Fi
  • Air conditioning/heating
  • Minibar
  • Coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Safe
  • Bathrobes and slippers
  • Iron and ironing board
  • Evening turndown service

Club Ocean View Junior Suite King
  • Club Level benefits
  • Private balcony with ocean view
  • King-size bed
  • Queen-size sofa bed
  • Luxury bathroom amenities
  • Television
  • Free Wi-Fi
  • Air conditioning/heating
  • Minibar
  • Coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Safe
  • Bathrobes and slippers
  • Iron and ironing board
  • Evening turndown service

Club Ocean View One Bedroom Grand Master Suite
  • Club Level benefits
  • Butler service
  • Private balcony with hot tub and ocean view
  • King-size bed
  • Separate living room with sofa bed
  • Luxury bathroom amenities
  • Television
  • Free Wi-Fi
  • Air conditioning/heating
  • Minibar
  • Coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Safe
  • Bathrobes and slippers
  • Iron and ironing board
  • Evening turndown service

Facilities

Facilities

  • Infinity swimmi
  • Waterpark
  • Restaurants
  • Bars and lounges
  • Fitness centre
  • Spa (local charge)
  • Kids club
  • Teen lounge
  • Private cabanas (local charge)
  • Theatre for nightly live performances
  • Yoga, pilates and dance classes
  • Spinning
  • Water sports
  • Aqua cycling
  • Acquapole
  • Pool volleyball
  • Themed pool parties
  • Cooking classes
  • Rum tastings
  • Beauty salon (local charge)
  • Free parking
  • Meeting rooms and facilities
  • Wedding and event services

*Please note that charges may apply to some activities and for the use of some facilities.

All-Inclusive

All-Inclusive

The Hyatt Ziva Cap Cana all-inclusive concept includes the following:

  • Unlimited dining, including à la carte restaurants, gourmet buffets, bars, lounges, food carts and 24-hour room service
  • Unlimited cocktails, spirits, beer, wine and soft drinks served at the resort’s restaurants, bars and lounges
  • Daytime and nightly activities and entertainment (including non-motorised water sports, water volleyball, aqua gym classes, cooking demos and live entertainment)
  • Fitness and sports
  • Kids club
  • Resort taxes, gratuities and Wi-Fi internet access

Details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Club Level

Club Level

Guests staying in Club Level rooms are entitled to the following benefits:

  • Exclusive Club Level Lounge featuring imported premium drinks, appetisers and continental breakfast, table games and Wi-Fi
  • Exclusive access to à la carte breakfast and lunch for club guests
  • Private access to Club Pool
  • Food menu available at Club Pool
  • Private check-in and check-out in an exclusive area
  • Late check-out (subject to availability)
  • Personalised services
  • Premium-brand liquors
  • Complimentary domestic and international calls
  • 10% discount on spa and salon services

Please note that details, including times and benefits, may be subject to change. You will be provided with full details of the privileges on arrival at the hotel.

Dining

Dining

Tempest Tables

  • Fusion of Asian cuisine
  • Mongolian grill and teppan tables
  • Serves dinner
  • Dress code: Dry casual

Noodle & Thread

  • Chic Italian trattoria
  • Serves dinner
  • Dress code: Dry casual

The Chinola

  • Beachside restaurant
  • Serves breakfast and lunch to Club Level guests only, serves dinner to all guests
  • Dress code: Dry casual

Navigator Grill

  • Caribbean grilled dishes, fish and shellfish
  • Serves dinner
  • Dress code: Dry casual

El Mercado

  • Gourmet buffet dining
  • Serves breakfast, lunch and dinner
  • Dress code: Dry casual

Prontoz

  • Serves snacks during the day
  • Dress code: Dry casual

La Zizi

  • Food truck serving burgers, nachos, hot dogs and more
  • Located at Canapolis water park

Bosque Lounge

  • Serves appetisers

Coffee Republic

  • Serves gourmet popsicles and ice cream

24-hour room service is available (upon request). Premium private dining, including oceanfront candlelit dinners, is also available (upon request, local charge).

Offer Details

Up to 15% Off

Up to 15% Off
Up to 15% Off when travelling between 01/07/2026 - 30/04/2027.

All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
**Blackout Dates Apply
Hotel Reviews
Google Logo 4.6 Google reviews (1440)
Jay Satya
Stayed for a week at Hyatt Zilara Cap Cana and had a great overall experience. Check-in was a breeze — we were welcomed with champagne, which set a lovely tone for the stay. The front desk associate walked us through the property, amenities, and everything we needed to know, which was a nice touch. The restaurants are truly a highlight — easily 5-star quality. The French Polynesian and Peruvian spots stand out as exceptional and among the best fine dining experiences on the property. Teppanyaki is solid but standard, and the Indian restaurant was average in comparison. One downside: despite paying close to $1,000 per night, we were offered a “coupon” at check-in that turned out to be tied to a timeshare presentation — without that being clearly disclosed upfront. That left a bit of a bad taste. Service-wise, the female front desk associate was phenomenal. However, a male staff member could benefit from additional training — he became slightly argumentative when I raised a concern. It wasn’t a major issue, but at this price point, you expect a consistently polished level of service. That said, it’s something that can easily be improved with better guest etiquette training. Overall, the property delivers on what it promises — beautiful grounds, great food, and a quality stay.
Douglas Paul
Hyatt Ziva Cap Cana is three hotels situated on the coast in the Dominican Republic catering for all types. We stayed at Cap Cana Secrets, an adults only hotel. On arrival at the hotel you are assigned a concierge wh caters for your every need, booking restaurants, informing you of the daily events, etc. The hotel itself is like a mini paradise ,very verdant with breathtaking ocean views. The staff are extremely friendly and helpful. Nothing is to much trouble for them There are events on all day throughout the complex, with an evening entertainment show at night. Food is excellent. The breakfast buffet caters for all types of eaters. There are five restaurants, Sushi, Mexican, French, Italian and a steakhouse. To eat inside at the French and Italian restaurants men need to wear long trousers, no shoes - it is worth it This is our first visit to the resort. It won't be our last, such is the welcoming, friendly impression it has on us
Somesh Negi
Luxury resort and everything was just perfect. Excellent service by friendly staff. The buffet food is good but the restaurants are the highlight, both the italian and asian restaurants had quality food. Navigator and the pool side grill were great for lunch and so was the pizza at Prontozs which was really fresh and well made. Room service menu is limited and was ok. The pool is huge and never felt crowded. Beach had some seaweed but overall had ample space to lounge although beach umbrellas are limited compared to pool side loungers which are plenty. The beach itself is gorgeous with turquoise calm waters. In addition the kids waterpark is big and has a number of slides suitable even for adults. A fun place for toddlers with a food truck for a quick bite. There are also numerous other things going on everyday including movies for kids, magic shows etc and there was a bonus lobster dinner on the lawns one night. Overall an excellent location and resort which has a lot of options.
Eve Hand
Our favoorritte resort!!!! We love it so much we got a membership our 2nd time there. We're booked for our 3rd trip in 5 years for this september. The food and service at this place will make you never look at another resort the same again. All i have to say is this place really sets the bar for 5 star vacations. Can't wait to go back! 🙌
Ach
From the moment we arrived, we noticed what felt like an “Egyptian-style scam”, where they tried to charge us an extra 400 USD per night for an ocean view room. After refusing twice, they even asked how much we were willing to pay. The next morning, we realized our room already had an ocean view. A terrible first impression. I have visited the Dominican Republic 9 times and never experienced staff as slow, unfriendly, snobbish, and unmotivated as at the Zilara buffet. The buffet system itself is inconvenient since guests cannot serve themselves and must ask for everything. Staff rarely greet guests, do not respond to a thank you, and overall service lacks leadership and professionalism. Cleanliness in the buffet restaurant is poor, with dirty windows and lack of attention to detail. Tea was never served properly without having to ask separately for sugar or a spoon. The restaurants are also excessively cold due to the air conditioning. Desserts and juices are of very poor quality. Pancakes, waffles, and crepes are left sitting cold instead of being freshly prepared. The pool bars are also extremely slow and clearly lack organization and management. The only positive exception were the bar staff and the café bar near reception, where employees were genuinely friendly and pleasant. Interestingly, the Ziva buffet staff were also far warmer and more welcoming, despite not being perfectly trained. The beach was disappointing due to the excessive amount of seaweed, and the removal system was clearly ineffective. The pool area has plenty of loungers, which is positive, and the freshly prepared food was acceptable. Room cleanliness was average, although the bed and pillows were comfortable. The biggest issue was the complete lack of friendliness and hospitality, which ultimately ruined the entire experience. The final disappointment came at checkout. We were initially told it was impossible to extend our room or even have access to a shower before our late flight, forcing us to prepare for a 24-hour journey without bathing. Only after going personally to reception did they suddenly allow us to keep the room until 4 PM. They also admitted the hotel was not designed with facilities for late departures. This hotel is clearly focused on American guests, and I would not recommend it to European travelers looking for genuine 5-star service. I will not return.
More...

BEST PRICE FROM Flight & Hotel
£2049pp
Jul 2026
£3219pp
All Inclusive
Aug 2026
£2379pp
All Inclusive
Sep 2026
£2049pp
All Inclusive
Oct 2026
£2219pp
All Inclusive
Nov 2026
£2449pp
All Inclusive
Dec 2026
£2529pp
All Inclusive
Jan 2027
£3079pp
All Inclusive
Feb 2027
£3029pp
All Inclusive
Mar 2027
£3049pp
All Inclusive
Apr 2027
£2509pp
All Inclusive
May 2027
£2299pp
All Inclusive
Jun 2027
£2539pp
All Inclusive
Jul 2027
£2809pp
All Inclusive
Aug 2027
£2699pp
All Inclusive
Sep 2027
£2629pp
All Inclusive
Oct 2027
£3069pp
All Inclusive

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