Close

Call us
Favourites
My Account
Menu

Call Our Travel Experts

Receive tailored travel advice and book the perfect holiday of your dreams.

Trustpilot

For After Sales please contact:

Click for Customer Service

Opening Hours

Please note that bank holiday hours may vary and might not align with these standard timings.

  Back Home Destinations Caribbean Cancun Hyatt Zilara Cancun   
Search
phone icon
Located In: Cancun

Hyatt Zilara Cancun

Google Logo 4.6 Google reviews (4019)
Best Price From £1999pp
Oct 2026
£2089 pp
All Inclusive
Nov 2026
£2129 pp
All Inclusive
Dec 2026
£2009 pp
All Inclusive
Jan 2027
£2429 pp
All Inclusive
Feb 2027
£2449 pp
All Inclusive
Mar 2027
£2339 pp
All Inclusive
Apr 2027
£2079 pp
All Inclusive
May 2027
£2039 pp
All Inclusive
Jun 2027
£1999 pp
All Inclusive
Jul 2027
£2199 pp
All Inclusive
Aug 2027
£2179 pp
All Inclusive
Sep 2027
£2209 pp
All Inclusive
Oct 2027
£2289 pp
All Inclusive
Up to 15% Off
Overview
Accommodation
Facilities
All-Inclusive
Dining
Offer Details
Hotel Reviews
More...
Overview

Overview

Wake up in paradise as you watch the sunrise over the Caribbean Sea at the 5-star Hyatt Zilara Cancun. Located directly on the shores of a white sandy beach in Mexico, this fabulous adults-only resort offers impeccable service from your sun loung...

Wake up in paradise as you watch the sunrise over the Caribbean Sea at the 5-star Hyatt Zilara Cancun. Located directly on the shores of a white sandy beach in Mexico, this fabulous adults-only resort offers impeccable service from your sun lounger. Enjoy a game of beach volleyball, a relaxing yoga session or an energising workout at the state-of-the-art Sky Gym. The sensational Hyatt Zilara Cancun invites you to indulge in massages on the beach, delicious gastronomy, captivating entertainment and live shows, and of course, unforgettable holiday fun.

How far is the nearest beach?

Hyatt Zilara Cancun boasts a stunning location beside the beach.

Distance from resort centre

A variety of shops, restaurants, cafés and bars can be found within a short walk of Hyatt Zilara Cancun

Distance from airport

Cancun International Airport is approximately 21km away from Hyatt Zilara Cancun.

Pools
Restaurant
Gym
Beach
Golf
Spa
Wifi
Adults-Only
Bar
Parking
Restaurant
Click to read more
Accommodation
Junior Suite King
  • Furnished terrace with hammock and ocean view
  • King-size bed
  • Double hot tub
  • Bathroom with rainfall shower and luxury amenities
  • Television
  • Telephone
  • Work desk
  • Free Wi-Fi
  • Air conditioning
  • Special welcome drink
  • Minibar restocked daily with water, beer, soft drinks and snacks
  • Nespresso coffee maker
  • Bathrobes
  • Hairdryer and hair straightener (upon request)
  • Safe
  • Iron and ironing board
  • Evening turndown service
Ocean View Junior Suite Double
  • Furnished balcony with hammock and ocean view
  • 2 double beds
  • Double hot tub
  • Bathroom with rainfall shower and luxury amenities
  • Television
  • Telephone
  • Work desk
  • Free Wi-Fi
  • Air conditioning
  • Special welcome drink
  • Minibar restocked daily with water, beer, soft drinks and snacks
  • Nespresso coffee maker
  • Bathrobes
  • Hairdryer and hair straightener (upon request)
  • Safe
  • Iron and ironing board
  • Evening turndown service
Oceanfront Luxury Suite King
  • Wraparound furnished balcony with hammock and panoramic ocean views
  • King-size bed
  • Double hot tub
  • Bathroom with rainfall shower and luxury amenities
  • Television
  • Telephone
  • Work desk
  • Free Wi-Fi
  • Air conditioning
  • Special welcome drink
  • Minibar restocked daily with water, beer, soft drinks and snacks
  • Nespresso coffee maker
  • Bathrobes and slippers
  • Hairdryer and hair straightener (upon request)
  • Safe
  • Evening turndown service
  • Exclusive access to Zen Water Journey (once per stay, reservation required)
  • Connecting rooms available
Ocean View Swim-Up Suite King
  • Direct access to semi-private pool
  • Split-level
  • Furnished balcony with hammock and ocean view
  • King-size bed
  • Double hot tub
  • Bathroom with rainfall shower and luxury amenities
  • Television
  • Telephone with complimentary unlimited domestic and international calls
  • Work desk
  • Free Wi-Fi
  • Air conditioning
  • Special welcome drink
  • Minibar restocked daily with water, beer, soft drinks and snacks
  • Nespresso coffee maker
  • Bathrobes and slippers
  • Hairdryer, hair straightener and iron
  • Safe
  • Evening turndown service
  • Exclusive access to Chef’s Plate gourmet restaurant (oncer per stay, reservation required)
Presidential Suite
  • Expanded terrace area with patio furniture, hammock and ocean view
  • Spacious bedroom
  • Living room
  • Dining room
  • Double hot tub
  • Bathroom with rainfall shower and ocean view
  • Luxury bathroom amenities
  • Television
  • Telephone with complimentary unlimited domestic and international calls
  • Work desk
  • Free Wi-Fi
  • Air conditioning
  • Special welcome drink
  • Minibar restocked daily with water, beer, soft drinks and snacks
  • Nespresso coffee maker
  • Bathrobes and slippers
  • Hair straightener
  • Safe
  • Evening turndown service
  • Reserved exclusive beach cabana (amenities not included)
  • Exclusive access to Chef’s Plate gourmet restaurant (oncer per stay, reservation required)
  • Connecting rooms available (subject to availability)
Facilities

Facilities

  • Infinity swimming pool
  • Restaurants
  • Bars and lounges
  • Sky Gym
  • Spa (local charge)
  • Sauna room
  • Steam room
  • Yoga
  • Pilates
  • Scuba demonstration lessons
  • Non-motorised water sports
  • Water aerobics
  • Water volleyball
  • Ping-pong
  • Trivia
  • Spanish classes
  • Culinary classes
  • Nightly live entertainment (including cultural performances and themed parties)
  • Beauty salon (local charge)
  • Alchemy workshop (local charge)
  • Pool/beach cabanas (local charge)
  • Ballroom
  • Free parking
  • Concierge
  • Meeting rooms and facilities
  • Wedding and event services

*Please note that charges may apply to some activities and for the use of some facilities.

All-Inclusive

All-Inclusive

The Hyatt Zilara Cancun all-inclusive package includes the following:

  • Unlimited dining at a range of restaurants
  • Unlimited alcoholic and non-alcoholic beverages and snacks served at lounges and swim-up bars
  • In-room minibar restocked daily
  • Non-motorised water sports
  • Unique daytime and nightly activities
  • Evening entertainment featuring live music and performances
  • Access to the fitness centre, land sports, water sports and infinity pool
  • Beach butlers
  • Romance concierge
  • Poolside and oceanfront beach cabanas
  • Wi-Fi

Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Dining

Dining

Asiana

  • Asian fusion cuisine cooked in traditional teppanyaki style
  • Serves dinner
  • Dress code: Casual-formal

María Maríe

  • Regional and national cuisine
  • Serves dinner
  • Dress code: Casual-formal

Cantina La Adelita

  • Mexican cuisine
  • Serves dinner
  • Dress code: Casual-formal

Chef’s Plate

  • Multi-course meal of haute cuisine
  • Serves dinner
  • Reservations required
  • Dress code: Casual-formal

Spice

  • Buffet dining with diverse theme nights
  • Gourmet cooking station
  • Serves breakfast, lunch and dinner
  • Dress code: Dry casual at breakfast and lunch, casual-formal at dinner

Punta Vista

  • Seafood prepared in a Caribbean fusion style
  • Serves breakfast, lunch and dinner
  • Dress code: Dry casual at breakfast and lunch, casual-formal at dinner

Casa Del Café

  • Gourmet urban-style café
  • Serves pastries, desserts and ice cream
  • Dress code: Dry casual

Habaneros

  • Serves pizzas, hamburgers and hot dogs
  • Dress code: Dry casual/swim attire

24-hour in-suite dining with chef’s specialties and romantic moonlit dinners are also available.

Offer Details

Up to 15% Off

Up to 15% Off
Up to 15% Off when travelling between 02/10/2026 - 20/12/2027.

All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis. **Blackout Dates Apply
Hotel Reviews
Google Logo 4.6 Google reviews (4019)
Federico Senese
We spent a full week in Cancún as a family (three people), and our experience at the Hyatt was excellent in every respect. The hotel has been recently renovated, and this is evident in every detail: the property feels brand‑new, all rooms offer ocean views, and the furniture, accessories, and finishes convey a sense of modernity, comfort, and quality. Customer service stood out from the very first day. The bellman provided helpful recommendations and always showed a friendly and professional attitude, making our stay even more pleasant. The hotel’s food and beverage offering is one of its strongest points. The international buffet is very complete, featuring excellent‑quality products and a presentation that feels more like a restaurant than a traditional buffet. The Mexican and Asian restaurants stand out for their exceptional quality: top‑tier ingredients, elaborate preparations, beautifully designed spaces, and service comparable to high‑end dining establishments. Pier 12, the poolside restaurant, offers consistently fresh and perfectly cooked fish—ideal for a relaxed lunch without compromising on quality. The culinary team also demonstrated outstanding personalized attention: they prepared a special dish for me due to health issues, and on our last night the chef created a unique plate for my wife, designed so she could take an authentic taste of Mexico back to Italy. A memorable gesture we deeply appreciated. The hotel’s facilities are modern, comfortable, and impeccably clean. In our room, there was a small water leak from the shower door, but the maintenance team fixed it immediately after we reported it, showing efficiency and attention to detail. Overall, the Hyatt offers a top‑tier experience thanks to its impeccable service, exceptional dining, newly renovated facilities, and outstanding cleanliness. A highly recommended hotel for anyone seeking comfort, quality, and truly personalized attention.
amal ahmed
Beautiful hotel! Lovely amenities, friendly and helpful staff, gorgeous location. Had a wonderful week there with my two kids and a group of friends and their families. Enough activities to keep everyone occupied and also space to have down time. The food was average (a few good items but overall not the best, in my opinion)... I did appreciate that they provided halal food which matters to my family. I don't drink so can't comment on the drinks. Overall though, a fantastic experience, worth the price! Recommend!
Ryan Gourley
The good - Great service, clean hotel and nice beach. They do a good job of cleaning the sargassum and the water color is amazing. The employees are very helpful and work hard with a smile. If you are looking to relax and do nothing the service and cleanliness is really nice. The bad - Not worth the price point. I normally don't complain about All-inclusive food but we purposely paid more to come here for an upscale dining experience and were disappointed. Not enough pool chairs for the number of guests. There are more Paid Loungers than free chairs. *Hotel is constantly trying to upsell, more than any other hotel I have stayed (Loungers, Bottles of wine, Massages, Tomahawk Steak, bottle service, access to private sports bar room needs additional charge. The Flow is odd, you have to walk very far to get down to the beach and one of the gates is closed 70% of the day on the left side. Also, the public restrooms are limited and not close the areas you would expect. Entertainment is ok, but limited to specific hours and the best shows are at 8PM when most people are still finishing dinner.
Danielle Chenevert
Hyatt Zilara Cancun Review Overall, we had a wonderful stay and would recommend this resort. Here are the highlights and a few areas that could be improved. Positives: * Exceptional service. Every staff member we encountered was genuinely kind, friendly, and eager to help. * Spacious, very comfortable rooms with excellent beds that made for a great night’s sleep. * A stunning, luxurious lobby where a pianist performs each evening, creating a beautiful atmosphere. * Excellent nightly entertainment, including incredible Cirque du Soleil-style acrobatic performances and some very talented musicians. * Very good food overall, especially at Spices, which serves outstanding breakfasts and lunches. * A fantastic coffee bar with excellent cappuccinos and espresso. * One of the best hotel gyms we’ve experienced—well-equipped and spacious. * A beautiful, very large pool with plenty of room to swim and relax. Negatives: * There are not enough beach chairs. The resort encourages guests to rent expensive cabanas, yet many of those cabanas remain unoccupied while guests struggle to find regular loungers. * There were quite a few heavily intoxicated guests around the pool throughout the day, and the noise level could become excessive. * Upon check-in, there was a fairly aggressive sales pitch for tours and other extras, which wasn’t the most welcoming way to begin our vacation. Despite these drawbacks, we thoroughly enjoyed our stay. The outstanding staff, comfortable accommodations, excellent food, and beautiful facilities made this a memorable vacation.
Carina Brunelle
Our honeymoon at Hyatt Zilara Cancun was an unforgettable experience from start to finish. The hospitality was exceptional—every staff member we encountered was genuinely kind, welcoming, and went out of their way to make us feel special. You can tell they truly care about their guests. The food exceeded our expectations, with plenty of delicious options at every meal, and the drinks were excellent. Whether we were relaxing by the pool, enjoying dinner, or spending time at the beach, the service was consistently outstanding. The entertainment team did an amazing job keeping the resort fun and lively without ever feeling overwhelming. There was always something to do, and every show and activity added to the experience. The beach was beautiful and well maintained, the pool was spotless, and the entire resort was incredibly clean. It was clear that the staff takes great pride in keeping everything in top condition. Overall, Hyatt Zilara Cancun gave us the perfect honeymoon. Between the incredible service, delicious food and drinks, beautiful beach, fun entertainment, and immaculate property, we couldn’t have asked for a better vacation. We would absolutely return and highly recommend this resort to anyone looking for a relaxing, all-inclusive getaway.
More...

BEST PRICE FROM Flight & Hotel
£1999pp
Oct 2026
£2089pp
All Inclusive
Nov 2026
£2129pp
All Inclusive
Dec 2026
£2009pp
All Inclusive
Jan 2027
£2429pp
All Inclusive
Feb 2027
£2449pp
All Inclusive
Mar 2027
£2339pp
All Inclusive
Apr 2027
£2079pp
All Inclusive
May 2027
£2039pp
All Inclusive
Jun 2027
£1999pp
All Inclusive
Jul 2027
£2199pp
All Inclusive
Aug 2027
£2179pp
All Inclusive
Sep 2027
£2209pp
All Inclusive
Oct 2027
£2289pp
All Inclusive

PLEASE WAIT...

Oops something went wrong...
SIMILAR HOTELS

Here are some similar hotels that might interest you...

x
Request a Quote