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  Back Home Destinations Caribbean Mexico Grand Oasis Tulum Riviera   
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Located In: Mexico

Grand Oasis Tulum Riviera

Google Logo 3.9 Google reviews (1767)
Overview
Accommodation
Facilities
All-Inclusive
Dining
Hotel Reviews
More...
Overview

Overview

Drift away on the pristine shores of Mexico’s breathtaking Riviera Maya with a magical all-inclusive holiday at the Grand Oasis Tulum Riviera. This phenomenal resort aims to please the whole family with its impressive collection of swimming pools,...

Drift away on the pristine shores of Mexico’s breathtaking Riviera Maya with a magical all-inclusive holiday at the Grand Oasis Tulum Riviera. This phenomenal resort aims to please the whole family with its impressive collection of swimming pools, fabulous leisure facilities, elegant accommodation and dining delights aplenty. Topped off with a stunning location beside the glistening Caribbean Sea and a stay at the splendid Grand Oasis Tulum is sure to surpass all your expectations of a holiday to Mexico.

How far is the nearest beach?

Grand Oasis Tulum Riviera is perfectly positioned on the beach.

Distance from the airport

Cancun International Airport is approximately 97km away from Grand Oasis Tulum Riviera.

Pools
Restaurant
Bar
Gym
Beach
Golf
Parking
Spa
Wifi
For Families
Waterpark
Click to read more
Accommodation
Standard
  • King-size bed or 2 double beds
  • Bathroom with amenities
  • Television
  • iPod console/radio alarm clock
  • Free Wi-Fi (premium Wi-Fi at local charge)
  • Air conditioning
  • Minibar (stocked upon arrival with water, soft drinks and beers)
  • Coffee machine
  • Beach towels
  • Iron and ironing board
  • Safe
Junior Suite Beach Front
  • Jacuzzi
  • Ocean view
  • King-size bed or 2 double beds
  • Bathroom with amenities
  • Television
  • iPod console/radio alarm clock
  • Free Wi-Fi (premium Wi-Fi at local charge)
  • Air conditioning
  • Minibar (stocked upon arrival with water, soft drinks and beers)
  • Coffee machine
  • Beach towels
  • Iron and ironing board
  • Safe
Family Suite
  • 2 connecting rooms
  • King-size bed or 2 double beds
  • Bathroom with amenities
  • Television
  • iPod console/radio alarm clock
  • Free Wi-Fi (premium Wi-Fi at local charge)
  • Air conditioning
  • Minibar (stocked upon arrival with water, soft drinks and beers)
  • Coffee machine
  • Beach towels
  • Iron and ironing board
  • Safe
Sian Ka’an Ocean Front (adults-only)
  • Private and flexible check-in and check-out
  • Terrace
  • Jacuzzi or plunge pool (either indoors or on the terrace)
  • King-size bed or 2 double beds
  • Bathroom with amenities
  • Television
  • iPod console/radio alarm clock
  • Premium Wi-Fi
  • Air conditioning
  • Minibar (stocked upon arrival with water, soft drinks and beers)
  • Coffee machine
  • Bathrobes and slippers
  • Beach towels
  • Iron and ironing board
  • Safe
Sian Ka’an Master Suite
  • Private and flexible check-in and check-out
  • Terrace
  • Jacuzzi or plunge pool (either indoors or on the terrace)
  • King-size bed or 2 double beds
  • Bathroom with amenities
  • Television
  • iPod console/radio alarm clock
  • Premium Wi-Fi
  • Air conditioning
  • Minibar (stocked upon arrival with water, soft drinks and beers)
  • Coffee machine
  • Bathrobes and slippers
  • Beach towels
  • Iron and ironing board
  • Safe
Facilities

Facilities

  • Swimming pools
  • Restaurants
  • Bars
  • Gym
  • Spa (local charge)
  • Tennis courts
  • Multi-purpose court
  • Family activities
  • Children’s zones with entertainment
  • Adults entertainment
  • Snorkelling
  • Paddleboarding
  • Kayaking
  • Scuba diving (local charge)
  • Fishing (local charge)
  • Excursions
  • Boutique
  • Parking
  • 24-hour reception
  • Currency exchange
  • Car rental (local charge)
  • Babysitting services (local charge)
  • Laundry services (local charge)
  • Complimentary honeymoon and anniversary amenities
  • Wedding and event services

*Please note that charges may apply to some activities and for the use of some facilities.

All-Inclusive

All-Inclusive

The Grand Oasis Tulum Riviera all-inclusive concept includes the following:

  • Breakfast, lunch, dinner and snacks
  • A selection of alcoholic and non-alcoholic beverages
  • House shows and entertainment
  • Daily activities programme
  • Concierge service

Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Dining

Dining

Careyes

  • Gourmet cuisine

Hacienda Sarape

  • Restaurant and grill

Arrefices

  • International cuisine
  • Serves breakfast, lunch and dinner, buffet style

Arrecifes Terraza

  • Snack bar, outdoor terrace
  • Serves lunch

Bites & Terrace

  • Serves continental breakfast and snacks at lunchtime

Dos Lunas

  • Italian trattoria
  • Serves dinner

Maki Taco

  • Japanese-Mexican fusion cuisine
  • Serves dinner

Hippie Chic Grill

  • Grill, tacos and tortas
  • Serves lunch

Le Petit Chef

  • Sensory gastronomy

Late night snacks are also served overnight.

Hotel Reviews
Google Logo 3.9 Google reviews (1767)
Alina Adeyemi
I loved everything in my vacation. Room was very clean, I had everything I need and even more, great view from balcony. All the stuff was very friendly and helpful, really, every single person! Everyone was doing great on their level. For this I would put an extra star) Nature is beautiful, beach is great and everything on territory was extra clean. Food could be a bit better, sometimes was too salty or tasteless, but in general was very good quality of products and lots of choices. Was not so happy with my manicure but problem was fixed and I was satisfied with the solution. Would definitely recommend this hotel and will be happy to come back) Thank you everyone who is working hard everyday to keep us happy during our stay!
Jacob Pez
This resort was fun to be at, staff were friendly and helpful. The location on the peach and the various pools were great to swim in. Food was quick and always good. Never a complaint from our group of 6 about the food/drink service at the resort. The main downside was the maintenance required for the resort and the rooms did not seem top notch. Some older rooms had AC issues, plumbing was less than ideal but always seems to work even at low water pressure. The cleaning staff always changed the AC temperature, seemed to leave the sliding balcony door unlocked after we locked it, and sometimes did not replace towels or pillows during the cleaning. We had to ask for our pillows to be replaced at 10pm and our travel partners had to request towels, water, and minor maintenance. The staff was always positive and wanted to provide a good experience, despite knowing that the building quality was not top notch.
Lisa Savelli
We were at this resort November 28, 2022 for 1 week. The resort is very clean. Gardens are lovely. The staff in the restaurants and bars were fantastic. The food was very good. The pools are great but they have very few loungers. The beach was on the smaller side but was very nice. However there were very few loungers on the beach. Perhaps you could provide more seating in these areas. They did have activities going on throughout the day which was very nice. The housekeeping staff is lacking. We upgraded to the sun club and we also upgraded to a suite with an ocean view. So after paying for these upgrades I would have expected more than just 2 face cloths in the bathroom. I had to phone down to the front desk for towels. The next day housekeeping would take the towels but never give us any more. I went down to the front desk more than once to ask them to please leave us some bathroom towels. They never did and everyday I have to go to the front desk to get towels. This was never resolved until the day we were leaving. We had hand towels, bath towels and a floor towel. But we were leaving so it was pointless. I would have expected having paid a premium for the sun club and a premium for the room upgrade that I would have at least had towels. Towels are not an extra they are a necessity. And for this reason I don't think I will return to this resort. It's too bad because the resort is very nice and the grounds are kept lovely and clean. And the staff who work there, other than the housekeeping staff who took care of our room, were fantastic.
Randelle Moxley
Food was ok. Service was pretty garbage. Not so friendly and very slow. Not enough staff for the place. Overall the resort was a nice location and good beach front and Pretty quiet. The reason I'm giving it a 2 is because in order to even get a water bottle you have to go all over the place. They don't stock your fridge appropriately and will only give you one water a person. Pretty insane you pay as much as you do to walk across the resort three times to find a water bottle! Other than slow to little service, the lay out is nice and the location is great. Good call on location by investor.
Debbi Kaul
We cannot convey in words our total disappointment…we planned this family vacation for years. We had 5 family milestones we were celebrating: 1. 25 years of marriage 2. A Retirement 3. A College Master’s completion 4. 2 college graduations We do have some treasured memories that occurred; we made the best out of a bad situation but NONE of our stay met our expectations. We will not be staying at a Hyatt anywhere anytime soon. 1. Upon arriving at the resort, we were overcome by the smell of raw sewage near the front entrance & while entering/exiting our room on a daily basis. 3. Check in, at 12:30 am due to late airline flights, customs & waiting for taxi, we were only provided with 2 of our 3 rooms as 2 of our party were delayed with canceled flights & their names were on the room. We prepaid for 3 rooms for 6 nights but only got 5. We were shorted $3000!!!! with no apologies!! 4. Although we checked in with 3 & 4 people respectively for the 2 rooms, there was only 1 towel in each room! No washcloths, no hand towels, no bath mat. We received towels after calling housekeeping that were seriously frayed, thin & worn. We had to ask for towels every day of our stay. 5. Our room was freezing! 60 degrees! We had to sleep in our clothes because the AC was faulty. 6. There were so many other things wrong, we've filed a complaint. This space doesn't allow all of it. I do have pictures but I'm not going to put them on here. BUYER BEWARE!!!
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