Hotel Allegro Cozumel

Kelly Barbosa

It wasn’t terrible, but it definitely wasn’t great either. The biggest disappointment was the food. I’ve stayed at many all-inclusive resorts and understand the food is usually average at best, but this was noticeably worse than what I’ve experienced elsewhere. The buffet options were very limited and lacked flavor, and surprisingly there weren’t even tacos available, which felt odd considering we were in Mexico. The best meal we had the entire trip was actually across the street at Iguanas Restaurant, which was excellent and a highlight of the trip. The drinks were also disappointing and tasted very watered down most of the time. Another issue was the limited dining availability. Only one restaurant was open each night, and reservations were difficult to get. The last reservation slot was around 9pm, which filled up quickly. There were also several small things that added up. The hot tub was barely warmer than the pool, the pools closed early at 7pm, and the beach was completely closed at night. There were no hammocks or beach daybeds to relax in during the day. Entertainment in the evenings was minimal and not very engaging. We were traveling with a group of 12 people, and there really weren’t any good hangout areas large enoughfor groups besides the lobby couches. Overall, the resort felt pretty average and lacked the little touches that make an all-inclusive experience enjoyable. Unfortunately, based on this stay, we wouldn’t choose to return.

Léah Bertrand

The rooms are really small, but nice. The service is good, fast especially around the pool. The food is ok, I loved the fusion restaurant. The location is great I love the beach, the fact that there's two pools around the main area. I love that is no very big, every thing is close. I loved the entertainment especially Arby, he was really great. The show's were really good, my favorite was the international show. The downside, is the food is not the best, just edible, there wasn't a big variety. The second downside is the rooms, there really small, with four people it's very tight. In conclusion, the food was ok, service could be faster, rooms could be bigger, location was amazing and entertainment was really great.

Joseph McWhorter

Our experience with Allegro Cozumel was wonderful. The rooms were plenty large enough for our needs and we're cleaned every day. The staff was very friendly and helpful with whatever we needed. Arbey was so nice to me and my wife. He found out it was my birthday and had a cake made for me at one of the evening shows. I broke my sunglasses playing volleyball and he found me a new pair to wear. Super nice and helpful guy! There were lots of activities to do all day in addition to the most gorgeous beach. We snorkeled every day for an hour with the resort's gear. We saw a school of probably 1000 fish one day. We saw tiny baby squid, a ray, a barracuda, and many small living corals and plants. The beach was clean and the water was crystal clear most of the time. There was no sargassum at all in the area and only tiny amounts of other seaweeds that the staff cleaned up every morning. The food at the reservation only restaurants was great! The Japanese and Mexican style restaurants were what we tried. The Santa Rosa club bar and breakfast was a favorite as well. Omar helped me with any drink I wanted, even if they had never heard of it. And they were always perfect. One evening they even got me a lighter for my cigar! We went on a fishing trip one day and the restaurant made the most delicious ceviche with some of our fish. The only downside to the resort was the main lunch/dinner buffet. The food was about what would be expected at most all-inclusives which is basically cafeteria food. But it filled our bellies and we always found something we liked. We plan to be back again next year!

Precious Bunny

We had a wonderful time at Allegro Cozumel. We loved the activities (especially with Diego, he was fun!) The proximity to the beach was awesome! The service was fantastic 👏. Everyone was always so helpful and had a smile on their face. We were disappointed in the rooms and cleanliness of the resort. It needs an update. The food is ok. We aren't picky eaters but the food was pretty bland except for the Fuji restaurant, that was great!

Ryan Olsen

This resort was a fantastic experience for our entire family. The staff was warm, welcoming, and genuinely engaged with both kids and adults. Guests can easily tailor their stay, whether they’re looking for relaxation, lively pool parties, or fun activities for children, making it easy to create your ideal Cozumel vacation. We were also there during the Super Bowl, and the experience was outstanding. The resort set up a huge projector screen on the main stage, offered every Super Bowl snack you could imagine (including an impressive full football field made of guacamole), and even had a live band for the pregame that absolutely crushed it. Overall, an amazing experience, made even better by our favorite staff member, Diego, who kept the energy high and everyone having a great time..