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Located In: Mexico

El Dorado Royale Riviera Maya

Google Logo 4.5 Google reviews (5850)
Best Price From £1359pp
Feb 2026
£2689 pp
All Inclusive
Mar 2026
£1419 pp
All Inclusive
Apr 2026
£1369 pp
All Inclusive
May 2026
£1379 pp
All Inclusive
Jun 2026
£1409 pp
All Inclusive
Jul 2026
£1549 pp
All Inclusive
Aug 2026
£1489 pp
All Inclusive
Sep 2026
£1359 pp
All Inclusive
Oct 2026
£1359 pp
All Inclusive
Nov 2026
£1369 pp
All Inclusive
Dec 2026
£1369 pp
All Inclusive
Jan 2027
£1819 pp
All Inclusive
Feb 2027
£1859 pp
All Inclusive
Apr 2027
£2109 pp
All Inclusive
May 2027
£2069 pp
All Inclusive
Up to 48% Off
Overview
Accommodation
Facilities
Dining
Offer Details
Hotel Reviews
Overview

Overview

Experience the epitome of luxury and romance at El Dorado Royale in the exquisite Riviera Maya. This beachfront paradise boasts stunning views of lush gardens, sparkling pools, and the pristine Caribbean Sea. Centrally located, El Dorado Royale of...

Experience the epitome of luxury and romance at El Dorado Royale in the exquisite Riviera Maya. This beachfront paradise boasts stunning views of lush gardens, sparkling pools, and the pristine Caribbean Sea. Centrally located, El Dorado Royale offers the perfect blend of excitement and tranquility. Explore the vibrant Playa del Carmen and relax in the peacefulness of Puerto Morelos, all within easy reach of this idyllic resort.

How far is the nearest beach?

As for the nearest beach, El Dorado Royale Riviera Maya is situated alongside a beautiful stretch of beach overlooking the Caribbean Sea.

Distance from the airport

The El Dorado Royale Riviera Maya is located approximately 22 miles southwest of the nearest airport, Cancun International Airport.

Access to themed Water Park (Aqua Nick)

  • Stays of 3 to 5 nights will include one visit to the park.
  • Longer stays will include additional visits, based on the total number of nights booked.
These new conditions will take effect starting June 1.
Please note that all other activities included in the More Inclusive program remain unchanged, with unlimited access throughout the guest’s stay.
Pools
Restaurant
Bar
Parking
Wifi
Gym
Beach
Spa
Click to read more
Accommodation
Luxury Junior Suite
  • 3 guests
  • 599 ft2 / 55.65 m2
  • Newly renovated suites with lavish garden views
  • Decorated with inspirational Mexican culture
  • Authentic dark wood furniture with king or two double beds
  • Contemporary bathrooms equipped with a relaxing hot tub and double sinks
  • Signature amenities creating a relaxing and romantic atmosphere

Beach Front Junior Suite
  • 3 guests
  • 590 ft2 / 54.81 m2
  • Newly renovated suites decorated with inspirational Mexican culture
  • Located just a few steps from the beach and close to a pool & natural salt pool
  • Authentic dark wood furniture with king bed
  • Contemporary bathrooms equipped with a relaxing hot tub and double sinks
  • Signature amenities creating a relaxing and romantic atmosphere

Swim Up Junior Suite
  • 2 guests
  • 590 ft2 / 54.81 m2
  • Suites offering convenient access to a lazy river from your terrace or access to a tropical garden followed by the lazy river
  • Decorated with inspirational Mexican culture
  • Authentic dark wood furniture with King bed or two double beds
  • Contemporary bathrooms equipped with a relaxing hot tub and double sinks
  • Signature amenities creating a relaxing and romantic atmosphere
  • Located from villa 1 to 5 and from villa 42 to 44.

Beachfront Swim Up Junior Suite
  • 3 guests
  • 590ft² / 57.81m²
  • Suites located on the ground floor, just a few steps from the beach and close to a pool
  • Convenient access to a river from your terrace
  • Authentic dark wood furniture with a King bed
  • Contemporary bathrooms with double sinks
  • Relaxing hot tub in the suite

Facilities

Facilities

  • Welcome glass of Sparkling wine and refreshing towel.
  • Wireless Internet available.
  • Valet parking service.
  • Hospitality Desk.
  • 6 swimming pools, including a natural salt-water pool.
  • Personal Concierge Service from 8:00 am to 4:00 pm.
  • Unlimited free National and International Calls.
  • Safe deposit box at the room.
  • All Gourmet meals and specialty bites.
  • Alcoholic and non-alcoholic beverages from a selection of domestic and international premium brands.
  • Minibar with beer, water, and soft drinks (stocked once a day).
  • 24-hour room service. (Restrictions apply on rainy days)
  • Daily and nightly activity program, including live music and shows.
  • Green House Tour.
  • Various classes such as Cooking, Dancing, and Spanish lessons.
  • Different sports activities such as Archery, Rif­le shooting, and Ping Pong.
  • Towel decorations.
  • Guided bicycle tour.
  • 1 lighted tennis court (Rackets and balls provided free of charge) (Restrictions apply to be used at night)
  • Fitness center, Sauna, and Steam Room.
  • Yoga Sessions, Cross Fit, Functional Training and TRX sessions, Aqua Gym, and Water polo.
  • Non-motorized water sports: kayak and snorkeling gear.
  • Scuba clinics in the pool.
  • Water Volleyball and Beach Volleyball.
  • Laundry service.
  • Gift Shop.
  • Car rental, Money Exchange, and Medical services available 24 hours.
  • Special wedding, honeymoon, and anniversary packages.
  • Optional In Room Amenities and Packages (online store).
  • ATM –USD only.
  • Spa and Beauty salon Services.
  • Candle light dinner from 6:00 pm to 10:00 pm.
  • Coffee Shop
  • Wave runners and parasailing available at El Dorado Maroma.
  • Scuba diving trips, certificates, rental equipment, and deep-sea fishing.
  • Group Clinics, Private Lessons, and a 5K RUN.
  • Beach Access
Dining

Dining

Cocotal – International Cuisine

  • Guests can choose from a welcoming lavish food display for breakfast featuring cooking stations, mouthwatering dishes and irresistible home-baked bread. Cocotal offers something for everyone in an elegant air-conditioned atmosphere.
  • Breakfast: 6:30 am – 12:00 pm

La Isla

  • Welcome to the real Mexico, the perfect place to experience the authentic Mexican “street food” while you enjoy our relaxed ambiance with stunning views. During dinner, delight your senses with our exclusive “Mexican Cuisine” in a pleasant and casual atmosphere.
  • Breakfast: 6:30 am – 11:00 am
  • Lunch: 12:00 pm – 4:00 pm
  • Dinner: 5:00 pm – 10:00 pm

Rincon Mexicano

  • A la carte International Cuisine Breakfast with gorgeous garden views.
  • Breakfast: 7:00 am – 11:00 am

Fuentes – Teatro Culinario

  • Enjoy one of the world’s most avant-garde concepts in culinary entertainment. Open kitchen with a full cooking show of an iron chef level. A one-of-a-kind Culinary Theater with gourmet performance by our Chef and Sommelier designed to amuse both your appetite and curiosity.

Kampai – Pacific Rim

  • Kampai not only has its sushi menu but also creatively decorated with Buddha statues and eye-catching oriental designs.
  • Lunch: 12:00 pm – 5:00 pm
  • Dinner: 5:00 pm – 10:00 pm

D'Italia Casitas

  • Authentic Italian Cuisine in a Luxury Beachfront setting that offers traditional dishes and creations from our International Chefs.
  • A la Carte Dinner: 6:00 pm – 10:00 pm

Santa Fe Grill – American Cuisine with a Mexican Spirit

  • In the midst of décor reminiscent of old New Mexico missions, Santa Fe Grill is an innovative proposal catering unique flavors on coal oven-cooked dishes and presentations ideal for sharing. Enjoy at sunset for a spectacular view of the sun setting over the mangrove.
  • Lunch: 12:00 pm – 5:00 pm
  • Dinner: 5:00 pm – 10:00 pm

D'Italia Villas

  • Finest Italian cuisine and memorable dining experience by offering superior food quality, an elegantly charming ambiance, and staff members that make you feel at home.
  • A la Carte Dinner: 6:00 pm – 10:00 pmAll-Inclusive (If applicable)

SPOT

  • Located in a corner, surrounded by our tropical bushes, indulge in the sun, breeze, and feast on our lavish food display and premium beverage service.
  • 9:00 am – 5:00 pm

Kick - Flip Flop Less Midday Grill

  • Located on the beach with spectacular views of the ocean.

Swim Up Bar La Isla

  • Swim up bar located at La Isla Swimming Pool.
  • 9:00 am – 5:00 pm

Swim Up Bar Fuentes

  • Swim up bar located at Las Fuentes Swimming Pool.
  • 9:00 am – 5:00 pm

Swim Up Bar Tucanes

  • También ofrece un área de palapa para los que buscan descansar bajo la sombra.
  • 9:00 am – 5:00 pm

Martinis Lobby Bar

  • Sip Martinis at the sophisticated-chic Martini Bar which offers a variety of premium vodkas from around the world. Serving premium brands beverage selection.
  • 10:00 am – 1:00 am

Bar Guacamayas

  • Relax on one of the swinging chairs while savoring a cold drink. Choose between a great variety of beverages (cold Mexican beers, cheladas, exotic cocktails or aged tequila) with live music.
  • 5:00 pm – 1:00 am

Gaviotas Seashore Bar

  • Located in front of Kampai restaurant.
  • 5:00 pm – 11:00 pm

Bellinis

  • Enjoy from our variety of Bellini’s in a contemporary lounge ambiance.
  • 5:00 pm – 11:00 pm
Offer Details

Up to 48% Off

Up to 48% Off
Up to 48% Off when travelling between 01/05/2026 - 25/12/2026.

All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
**Blackout Dates Apply

Up to 45% Off
Up to 45% Off when travelling between 16/12/2025 - 03/01/2027.

All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
**Blackout Dates Apply
Hotel Reviews
Google Logo 4.5 Google reviews (5850)
Dremsizov Tony
Pretty resort in good location. However, their concept of "all-inclusive" is so far detached from the Cancun "all-inclusive" from just a couple of years ago, especially for food, that you feel taken advantage of for the money you paid. This resort doesn't have a buffet style restaurant for lunch and dinner. Combined with literally no dinner reservations available for the day we arrived, and none for the next few days at this resort (the second day, we had to walk to the sister resort for the one available option, and it was at 9 pm), the food picture is simply not good. And not just for that: at 4:30 pm, with barely 3 or 4 tables with customers, we had to wait 40 minutes for 2 pizzas at the pizza place; buffet restaurant is available for dinner two resorts over but it's really small (there was literally one type of meal variations plus salads, and there was a significant wait for tables), service is laughable (one night I ordered sparkling water three separate times to three separate waiters, and it never arrived), and the resort is a family one, meaning you lose all advantages of your adults-only status; long lines form despite reservations in some places due to slowness of staff, resulting in people cutting in without any attempt to stop them by the staff; your name and room number is taken every single time, presumably to prevent you from eating excessively; regular coffee was not available anywhere in the resort in the afternoon. The concierge service is unhelpful and provides contradicting information; we almost ended up being late for our transportation to the airport at checkout because they insisted on bringing our luggage from the room and never did although I made arrangements in person, and again, when we left the room, went in person to speak to the concierge and she demonstratively picked up a walkie-talkie and said she was calling someone to bring the luggage to the front desk - one hour later, it still wasn't there and we had to beg the bellboys for help. Concierge also recommended a free shopping tour when we asked to go shopping in Playa del Carmen; the tour took us in the opposite direction first for a mandatory 1.5-hour stop at a jewellery/tequila place; we ended up just asking them to call us a taxi into Playa del Carmen, which they did, for almost twice the going rate, and the driver tried to scam us into paying cash although we were initially assured payment by credit card was going to be accepted. We also asked the concierge for an in-and-out tour to the Tulum ruins and were placed in a "Tulum Express" tour - however, although the place is an hour away, we ended up at the ruins literally five hours (to the minute) after pickup from our hotel, due to excessive other pickups and switchovers of people between buses, plus a "cultural" stop at a Mayan market. And, unless you put your towel on a lounge chair at the beach or the main pool at 6 am, you never get a chair at either - which is confusing as there is plenty of suitable space around to place more lounge chairs. We ended up going twice to the Lomas-owned Maroma beach, which is part of the resort all-inclusive (not advertised, but with a several-fold better buffet and grill restaurant than anything at El Dorado Royale) and the 15-minute transfer for the day is free. You find out about it in a roundabout way because the option to have a catamaran tour from Maroma Beach is one of the available free tours included in your all-inclusive stay. I thought our house maid was efficient and understood what needed to be done in our room even if we weren't there - however, the last evening, while we were at dinner, her evening colleague decided to do a variation of turn-down service (for the first time that week), for which she collected all used bath towels and did not replace them (so we ended up with no towels in the shower), made the bed (instead of turn-down), and collected the whole-stay tip I had prepared for the morning for our regular maid. I complained and we were still never given towels until we checked out at 12 pm the next day.
Teri Ritchie
We were with a group of 18 people for 2 b-day celebrations. I will say that the waitstaff were so great and they were all very friendly. The place was beautiful. There were beaches, but I’m not sure if getting into the ocean there was a good idea, so we stayed in the pools and really enjoyed that part. Now for the bad parts...We ran out of bottled water by day 2. When they cleaned and stocked our room, they did not replenish the water or the coffee. I had to ask for bottled water in the room multiple times and for several days before we finally got some on the last night, I mean you can't drink the tap water in Mexico, so hello. There was NO hot water in the shower. (That was miserable) We felt like we spent most of our vacation waiting in line in the lobby for everything. Getting a dinner reservation was ridiculous, with no reasonable time spots. We scheduled bell hop to come get us the morning we left, with enough time to get breakfast before the shuttle was supposed to pick us up. (We were at the farthest end of the property) They NEVER showed up. We had to drag our bags down the stairs and over halfway across the property before an employee with a golf cart stopped to take us to the lobby. Of course we missed breakfast. The "free" shuttle company to and from the airport was just deplorable. I had to book this at least 3 or 4 times and they still told me we didn't book it. I even got confirmation from them, without my flight info, so I responded to correct this and STILL was not booked. What exactly was being confirmed?!?!? The guy at the Lomas desk (the ones that book the excursions and the shuttle) was so incredibly rude. Somehow, I convinced them to let myself and my husband on the shuttle back to the airport, but they flat out refused to add the other 3 people from our group that were all confirmed to be on that shuttle too. We ALL had the same flights back; this made no sense to us. There was plenty of room on that shuttle, for people and bags. They ended up having to pay for a cab. When I stay at a resort, I want to check in all at once and enjoy my time, not stress. We opted not to do the 1 free excursion that was available...it was a 2-hour ride, 1.5-hour hike, for only a 40 min cenotes snorkel/swim and then 1.5-hour hike back to the 2-hour ride back. No food or drinks included, at all. No thanks. This place has a lot of potential, but it is not for me.
Alyssa Johnson
The food was very good at most places, and the bars were great. Why are the pools so freaking cold??? That's a huge downfall. Room was outdated but not awful. We were happy with our stay but I'm not sure if we would come back because of how cold the water was in the pools. The landscaping was very nice. The property is beautiful, minus the giant concrete things in the water. We were constantly asked about allergies, which is appreciated, as I have a tree nut allergy, I was served desserts with nuts more than once. Thankfully my husband noticed or tried things first so I didn't have an allergic reaction. Why ask if nobody cares? Also, I would recommend labeling the bars/restaurants more clearly. We went to as many places as we could, but not sure what any of the bars were called. We were very thankful for the map we were given. We walked everywhere, there are golf carts available but it's nice to wander around. It was very nice having so many options in one place! Overall, we really enjoyed our time at El Dorado!
Gisselle Esler
My husband and I just finished our stay on the Royale adults only side and had the most relaxing week. I was nervous coming to a new resort as we were accustomed to very high quality food and service at our previous spot. We wanted to try a more affordable option and decided to just go for it with a Costco deal we found. So happy we did!!! I know everyone has different priorities when traveling, for this trip we just wanted great food and beautiful pools to relax by all week, not an excursion heavy trip for us. Our expectations were definitely exceeded. My husband and I agreed that the food, especially all the dinner restaurants, were even better than the previous more expensive resort we love. We highly recommend you try all the restaurants you can, every single one surprised us with a fantastic experience. Italian was our favorite, and their tiramisu was chefs kiss. They serve it the traditional way scooped out like pudding. The beach walk here is fantastic, great for running or just a morning stroll. Pools are gorgeous and well staffed. It can’t be said enough that the staff everywhere you go, the pool, restaurants, cleaning services, are all absolutely fantastic. The only downers of the trip, we did not stay in one of the recently updated rooms, so it looked a little dated and the toilet didn’t have much power. Lastly, they need better dessert options at dinner. Other than that, we loved this resort and definitely plan on returning!
Kerrie S
Beautiful property. Lack of breakfast options. Lack of privacy in bathroom due to glass partition. Would also like more room options with double beds. Lunch and dinner options were good. Bar service at pools was not attentive and rarely saw a bartender walking around. A staff member asked if we needed anything in room and what we asked for never arrived. Property transport was excellent. Additional property accessibility was nice to have. More beach chairs on the beach other than Bali beds would be nice. Grounds were clean and grounds crew were extremely friendly. More Exclusive options were nice. Moroma Beach day was great. However it seemed that wave runners were included on your website but they were an extra charge. We were told $85 each but were charged $210 for 2.

BEST PRICE FROM Flight & Hotel
£1359pp
Feb 2026
£2689pp
All Inclusive
Mar 2026
£1419pp
All Inclusive
Apr 2026
£1369pp
All Inclusive
May 2026
£1379pp
All Inclusive
Jun 2026
£1409pp
All Inclusive
Jul 2026
£1549pp
All Inclusive
Aug 2026
£1489pp
All Inclusive
Sep 2026
£1359pp
All Inclusive
Oct 2026
£1359pp
All Inclusive
Nov 2026
£1369pp
All Inclusive
Dec 2026
£1369pp
All Inclusive
Jan 2027
£1819pp
All Inclusive
Feb 2027
£1859pp
All Inclusive
Apr 2027
£2109pp
All Inclusive
May 2027
£2069pp
All Inclusive

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