Westgate New York Grand Central

Paulo dos santos

We had an exceptional stay at the Westgate New York Grand Central! The hotel is ideally located, perfectly situated for exploring New York. Everything is easily accessible on foot or by public transport, making our stay even more enjoyable. The staff is truly outstanding: always attentive, smiling, and extremely efficient. Every request was handled promptly and with great professionalism. We felt welcomed and valued from beginning to end. The room was comfortable, clean, and very pleasant after long days exploring the city. We highly recommend this hotel and will gladly return on our next trip to New York!

Jennifer Richards

We got the the hotel early in the morning knowing our room wouldn’t be ready. They gladly took our luggage and told us the room would be ready at 2:30. We went out into the city to enjoy the day and our room was ready right on time. The door staff was absolutely amazing every time we stepped outside asking if we needed a taxi, where we were headed for the day and held the door open for us every time. The room was an amazing size for NYC and the layout was great for a family of 4. When we asked the front desk for anything it was delivered with a few minutes. Location was great if you’re taking a train somewhere. Otherwise a short taxi ride was needed to all of the sites to see. Will definitely be going back!

Stef Eliza

We had an absolutely wonderful stay at the Westgate Hotel in New York City! We were celebrating our anniversary, and the hotel surprised us with an upgrade to a balcony room overlooking the Hudson River. It was such an unexpected and thoughtful gesture, and we couldn't have been more grateful. Waking up to those views made our trip even more memorable. The location is unbeatable—just a short walk from Grand Central Station, making it incredibly convenient for exploring the city. Our room was beautifully appointed, spotlessly clean, and remarkably quiet. We couldn't hear guests in the rooms next to us or above us, which is impressive for a hotel in NYC. Of course, you can hear some street noise if the balcony door is open, but that's all part of the New York experience! The bed was extremely comfortable, the staff was exceptional from check-in to check-out, and everyone made us feel genuinely welcome. We also enjoyed the hotel bar, which was excellent and a perfect place to unwind after a day of sightseeing. From the outstanding service and beautiful accommodations to the fantastic location, everything exceeded our expectations. We would absolutely stay here again and highly recommend it to anyone visiting New York City.

Mario Perez

My family and I recently stayed at the Westgate New York Grand Central, and our experience was made truly special because of Jose. From the moment we arrived, Jose was warm, welcoming, and genuinely interested in making our stay memorable. He went above and beyond by recommending a fantastic restaurant and even called ahead to let them know we were coming. The recommendation turned out to be one of the highlights of our trip. In a city as large and busy as New York, it's easy to feel like just another guest, but Jose made us feel personally cared for and valued. His professionalism, kindness, and attention to detail exemplify true hospitality. Thank you, Jose, for helping make our family's New York vacation so memorable. The Westgate is fortunate to have someone like you representing their hotel. Highly recommend this hotel, and if you have the opportunity, be sure to say hello to Jose!

Skylar Martin

My boyfriend and I stayed for 4 nights, we were hesitant because we’ve never heard of this hotel and some older reviews were questionable. I’m here to say this hotel was truly amazing, everyone was incredibly friendly from the front desk, cleaning crew, door man. The room was very spacious, bed comfortable, we had a nice view and the bathroom was great. My only two things were they only have cable tv so i’d bring a fire stick if you want to watch Netflix or anything other than cable and the drain in our shower clogged but they fixed it within 15 minutes of us reporting it so that’s not even an issue. We also felt very safe in the area if that’s something that your worried about and easily were able to get to the subway station in 5 min walking. Truly a 10/10 experience we will 100% be staying here again! Thank you to the amazing staff!