Westgate New York Grand Central

Stef Eliza

We had an absolutely wonderful stay at the Westgate Hotel in New York City! We were celebrating our anniversary, and the hotel surprised us with an upgrade to a balcony room overlooking the Hudson River. It was such an unexpected and thoughtful gesture, and we couldn't have been more grateful. Waking up to those views made our trip even more memorable. The location is unbeatable—just a short walk from Grand Central Station, making it incredibly convenient for exploring the city. Our room was beautifully appointed, spotlessly clean, and remarkably quiet. We couldn't hear guests in the rooms next to us or above us, which is impressive for a hotel in NYC. Of course, you can hear some street noise if the balcony door is open, but that's all part of the New York experience! The bed was extremely comfortable, the staff was exceptional from check-in to check-out, and everyone made us feel genuinely welcome. We also enjoyed the hotel bar, which was excellent and a perfect place to unwind after a day of sightseeing. From the outstanding service and beautiful accommodations to the fantastic location, everything exceeded our expectations. We would absolutely stay here again and highly recommend it to anyone visiting New York City.

Ashlie DeCrosta

I had a great experience! The hotel's $20 million renovation has made it beautiful and updated. I stayed in a king room with a balcony, and it was comfortable, spacious, and well worth it. A special thank you to Tony for going above and beyond by arranging a cab for me it was greatly appreciated. The only thing I think would make the experience even better is the hotel offering a car service for arrivals and departures. Overall, it was an excellent stay, and I would highly recommend this hotel!

Skylar Martin

My boyfriend and I stayed for 4 nights, we were hesitant because we’ve never heard of this hotel and some older reviews were questionable. I’m here to say this hotel was truly amazing, everyone was incredibly friendly from the front desk, cleaning crew, door man. The room was very spacious, bed comfortable, we had a nice view and the bathroom was great. My only two things were they only have cable tv so i’d bring a fire stick if you want to watch Netflix or anything other than cable and the drain in our shower clogged but they fixed it within 15 minutes of us reporting it so that’s not even an issue. We also felt very safe in the area if that’s something that your worried about and easily were able to get to the subway station in 5 min walking. Truly a 10/10 experience we will 100% be staying here again! Thank you to the amazing staff!

Rajoshree Guha

It was an amazing experience clean rooms, good service, warm staff, very nice coffee machine with excellent coffee. I came here with my sister in April 2026 for a small vacation and stayed her for a week, we had a great time without any issue. absolutely on the main road, little far from the metro. time square is 15 min walk. absolutely quiet rooms. very cozy beds.

Mark Gamble

Hotel has charm. Service is even better. Christina at check-in was perfect 24 hours. Security got a chance to learn about the history of the hotel from Peter. Fantastic place to stay when you are on the lower east side. Also great espresso and coffee in room. Tony in house keeping made it spotless! Michael and Tony made for a great check out. Highly recommend.