Pestana CR7 Times Square

Alan Lepage

Great room with confy King size bed and all equipments I we needed were there! I appreciated the free minibar for the Deluxe room i booked. Felt good to have a drink after a long day of walk! But the top of this Hotel was the efficient, pro-active and friendly service! Nothing we asked seemed too much for them. We felt very welcomed! Special mention to both Jorge and Enzo at Front desk. Housekeeping service was quite good also! The only downside was the absence of a propre breakfast service. There might be a reason for that but.... They still provided on a first come first served basis some coffee, croissants and bagels but since there was a lot of people coming way too early for that (even slightly before 7AM), it was difficult for us to get some. It didn't bother us anyway since there is so much options for quick and efficient breakfast services outside near thé hotel.

Erik Halverson

We really enjoyed our stay here. Staff were friendly and was a good location in proximity to Times Square and our other activities. We had an issue with our room hvac, but Emily with Guest Services was a great help and got it resolved along with the rest of the team. We recommend this hotel.

Jennifer Mara

The staff here really sets them above the rest and should be the standard for hotel staff across the board. Our room was small, but if you're not here to spend a lot of time in your room, they are sufficient. The food was pretty good too. There is SO much to do in the area and it's generally pretty quiet. Would absolutely recommend staying here.

Rishav Roy

Had a great stay here. The rooms were tidy and well kept. The staff were very friendly. The location is fantastic to go around the midtown area but the street by itself is not super busy which is nice. The gym was well equipped too. Would recommend this place for short stays in nyc. Enzo was super helpful during our stay

K S

***If you have any visual impairment or difficulty seeing in low-light conditions, I would not recommend staying here*** Pestana is basically a no frills 2-star hotel. The comfort rooms are extremely small and poorly laid out; they would likely only be comfortable for one person of petite height and build. My partner and I are both relatively small, yet we constantly found ourselves bumping into each other. Comfort room cons: *Extremely small room *Outlets only on one side of bed *Can’t do makeup due to poor bathroom lighting *Bed sheets smelled unpleasant *Dark room overall/ just poor lighting in general in room *Drilling noises coming from somewhere next door My biggest concern, however, was the lack of adequate hallway lighting. The hallways and the corner entrance leading to my room were extremely dark. As a woman, I found the level of darkness genuinely concerning from a safety standpoint. It was so dim that if an incident involving another person were to occur, it would be extremely difficult to see or identify them. I honestly believe hotel hallways should have sufficient lighting to ensure guests feel safe and can clearly see their surroundings. The current lighting creates an unnecessary safety concern. I gave two stars primarily because my room was fortunately pest-free and bed bug free, which I appreciated.