Westgate Las Vegas Resort & Casino

Stephanie Howard

Overall, we had a decent stay, but there were a few areas that could be improved. The biggest frustration was not receiving any check-in instructions before our arrival. It made it difficult to figure out where to park and how to get started, which wasn't the best first impression. I do appreciate that the staff genuinely cared about the guest experience and even asked us to leave a review. The double beds were smaller than expected, and the bathroom offered very little privacy since only the toilet and shower were enclosed by a door while the vanity area remained open. The room did include a refrigerator, which was convenient. However, if you need a microwave, be aware that you'll have to rent one separately. The pool was nice and provided a relaxing place to unwind. We also wanted to take advantage of the hotel shuttle, but there wasn't clear signage indicating the pickup location, especially since there are multiple meeting points in the area. On a positive note, the concierge team was attentive, friendly, and always willing to help. A special shout-out to the valet crew—they provided prompt, professional service and were consistently courteous throughout our stay. With better communication before arrival, clearer signage, and a microwave included in the room, the overall guest experience would be much smoother.

Jamie Trotter

We had a wonderful experience at Edge Steakhouse! Bobby and his assistant Maricela provided exceptional service from start to finish. They were attentive, friendly, and checked on us multiple times throughout our meal to make sure everything was exactly as expected. The service was fast without ever feeling rushed, and they truly made us feel taken care of. The food was absolutely delicious, and the drinks were just as impressive. Every part of our dining experience exceeded our expectations. Thank you, Bobby and Maricela, for helping make our evening so enjoyable.

E. S. Tucker

I stayed in the timeshare portion of the resort on the 24th floor, conveniently located near the Westgate Owners Club. Room 2483 was newly renovated with modern decor and the bed was very comfortable. Be mindful that the walls were "thin" so you can clearly hear your next door neighbors conversations especially if there is an adjoining door between the rooms. The television worked fine and integrated well with our personal streaming accounts like Netflix. The bathroom was very clean and fully stocked with soaps, body washes, shampoos and conditioners. The water pressure in the shower was decent too. We ordered in-room dining for breakfast, and the food was amazing and was delivered faster than expected. The restaurants on property were pretty good, especially Benihana. There were also some cool gift shops and convenience stores. We loved the fitness center and the spa (the massage was top tier!). The casino floor was not extremely crowded or cramped which was a pleasant surprise since the floor was not as large as some of the other resorts on the strip, but it was still very nice (if you can stand the cigarette smoke). I think they should upgrade the ventilation system. The Sportsbook area was a very unique touch. I didn't get to use the Monorail or Westgate shuttle, but that helps if you want to hang out on the Strip. I forgot to add that the resort is conveniently located next door to the Las Vegas Convention Center which is perfect if you're attending any trade shows or conferences. Overall, I would stay here again.

Kushal Agarwal

I had an amazing stay at Westgate Las Vegas, and I want to give a special thank you to Amed Gonzalez. I was visiting for my birthday, and Amed went above and beyond by providing me with a complimentary room upgrade. His kindness, professionalism, and willingness to make my stay special truly stood out. The upgrade made my birthday trip even more memorable, and it’s employees like Amed who make guests want to come back. From check-in to check-out, the experience was excellent, and I really appreciated the outstanding customer service. Thank you, Amed, for helping make my birthday celebration such a great experience. I highly recommend Westgate Las Vegas and look forward to staying here again in the future!

Sarah Bridgette

Our four-night stay was delightful, thanks to the exceptionally clean and comfortable rooms with breathtaking views, friendly staff, and excellent infrastructure. Daily housekeeping services were efficient and unobtrusive. The pool area was spacious, clean, and perfect for relaxation. The fitness center offered a range of amenities, and there were also designated play areas for children. Additionally, a Starbucks outlet was conveniently situated on the ground floor. I wholeheartedly recommend this hotel.