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  Back Home Destinations Caribbean Mexico The Pyramid Cancun   
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Located In: Mexico

The Pyramid Cancun

Google Logo 3.9 Google reviews (6769)
Best Price From £1219pp
Dec 2025
£1399 pp
All Inclusive
Jan 2026
£1219 pp
All Inclusive
Feb 2026
£1249 pp
All Inclusive
Mar 2026
£1399 pp
All Inclusive
Apr 2026
£1349 pp
All Inclusive
May 2026
£1359 pp
All Inclusive
Jun 2026
£1359 pp
All Inclusive
Jul 2026
£1399 pp
All Inclusive
Aug 2026
£1479 pp
All Inclusive
Sep 2026
£1359 pp
All Inclusive
Oct 2026
£1359 pp
All Inclusive
Nov 2026
£1409 pp
All Inclusive
Overview
Accommodation
Facilities
All-Inclusive
Dining
Hotel Reviews
More...
Overview

Overview

Be swept away by the stunning tropical beauty, colourful scenery and laid-back atmosphere of Mexico with a stay at The Pyramid Cancun. Sitting in a sensational location beside powdery white sands and the pristine waters of the Caribbean Sea, this ...

Be swept away by the stunning tropical beauty, colourful scenery and laid-back atmosphere of Mexico with a stay at The Pyramid Cancun. Sitting in a sensational location beside powdery white sands and the pristine waters of the Caribbean Sea, this magnificent all-inclusive sanctuary is the perfect choice for an unforgettable romantic escape. Chic rooms and divine dining options can also be expected, helping to ensure that every comfort you could possibly wish for is close at hand during a fabulous holiday in the vibrant resort of Cancun.

How far is the nearest beach?

The Pyramid Cancun is located next to the beach.

Distance from resort centre

The hotel is close to a range of shops, bars and restaurants.

Distance from the airport

Cancun International Airport is approximately 16km away from The Pyramid Cancun.

Pools
Restaurant
Bar
Gym
Beach
Golf
Parking
Spa
Adults-Only
For Families
Click to read more
Accommodation
Pyramid Standard
  • King-size bed or 2 double beds
  • Bathroom with amenities
  • Television
  • Wi-Fi
  • Air conditioning
  • Minibar (including water, soft drinks and snacks)
  • Bathrobes and slippers (upon request)
  • Hairdryer
  • Iron and ironing board
  • Safe
Pyramid Junior Suite
  • Plunge pool (subject to availability)
  • King-size bed or 2 double beds
  • Bathroom with amenities
  • Television
  • Wi-Fi
  • Air conditioning
  • Minibar (including water, soft drinks and snacks)
  • Bathrobes and slippers (upon request)
  • Hairdryer
  • Iron and ironing board
  • Safe
Pyramid Master Suite
  • Jacuzzi or plunge pool (subject to availability)
  • King-size bed or 2 double beds
  • Bathroom with amenities
  • Television
  • Wi-Fi
  • Air conditioning
  • Minibar (including water, soft drinks and snacks)
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • Safe
Sian Ka’an Standard (Adults-Only)
  • Sian Ka’an benefits (including special discounts in the spa and restaurants, and access to exclusive zones and beach clubs)
  • King-size bed or 2 double beds
  • Bathroom with amenities
  • Television
  • Chromecast
  • Tablet
  • Wi-Fi
  • Air conditioning
  • Minibar (including water, soft drinks and snacks)
  • Espresso coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • Safe
  • Turndown service
Sian Ka’an Master Suite (Adults-Only)
  • Sian Ka’an benefits (including special discounts in the spa and restaurants, and access to exclusive zones and beach clubs)
  • Jacuzzi (subject to availability)
  • King-size bed or 2 double beds
  • Bathroom with amenities
  • Television
  • Chromecast
  • Tablet
  • Wi-Fi
  • Air conditioning
  • Minibar (including water, soft drinks and snacks)
  • Espresso coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • Safe
  • Turndown service
Facilities

Facilities

  • Swimming pools
  • Restaurants
  • Bars
  • Beach clubs
  • Gym
  • Spa
  • Adults-only zones (including restaurants, bars, beach clubs and relaxation areas)
  • Tennis and multi-purpose court
  • Beach and pool volleyball
  • Beach soccer
  • Tightrope
  • Archery
  • Yoga
  • Pilates
  • Zumba
  • Aqua aerobics
  • Pool contests
  • Mega Jenga
  • DJ sessions
  • Evening entertainment (including live bands, themed parties and entertainment at the Atrium and Oasis Arena)
  • Adults-only entertainment
  • Parking
  • 24-hour reception
  • Currency exchange
  • Laundry service (local charge)
  • Babysitting service (local charge)
  • Meeting rooms and facilities
  • Wedding and honeymoon services

*Please note that charges may apply to some activities and for the use of some facilities.

All-Inclusive

All-Inclusive

The Pyramid Cancun is an all-inclusive luxury resort with adult-only exclusive areas. There is great diversity of all-inclusive culinary options: gourmet restaurants, Mexican, Italian, Japanese, international, seafood, sushi, and snacks.

The programme generally consists of breakfast, lunch and dinner, served in a variety of restaurants. During meals soft drinks, beer, water and wine are usually offered. Locally produced alcoholic and non-alcoholic drinks like water, wine, soft drinks, beer and spirits are usually served throughout the day (except during meal times).

Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Dining

Dining

Careyes

  • Gourmet cuisine
  • Serves dinner
  • Reservations required

The White Box

  • Mediterranean gastrobar
  • Serves lunch and dinner

Sakura

  • Japanese-Peruvian fusion
  • Serves dinner
  • Reservations required
  • Adults-only

Cocoa

  • Restaurant and beach club
  • Serves breakfast and lunch, à la carte
  • Seafood and grill
  • Adults-only

Bites

  • Located in Market Place Food Hall
  • American cuisine
  • Serves lunch

Maki Taco

  • Located in Market Place Food Hall
  • Mexican-Japanese fusion cuisine
  • Serves lunch and dinner

Le Buffet

  • Located in Market Place Food Hall
  • Serves breakfast, lunch and dinner, buffet style

Bites Tatish

  • American cuisine
  • Serves lunch and snacks

Maria Bonita

  • Mexican cuisine
  • Serves dinner

Dos Lunas

  • Italian cuisine
  • Serves dinner
  • Reservations required

Bahia

  • Steakhouse
  • Serves dinner
  • Reservations required

Hacienda Sarape

  • Mexican cuisine
  • Serves lunch and dinner

Akeru

  • Mexican-Asian fusion cuisine
  • Serves dinner

Tun Kul

  • Food hall buffet
  • Serves breakfast, lunch and dinner

Il Forno Dos Lunas

  • Italian trattoria
  • Serves lunch

La Placita

  • Serves fast food at lunch and dinner (including burgers, chicken, tacos, tortas and pizza)

Hippie Chic

  • Snacks station by the sea
  • Serves ceviche, pizza, burgers and ice cream at lunchtime

La Trattoria

  • Italian trattoria
  • Serves lunch and dinner

Tatish

  • Serves breakfast, lunch and dinner, buffet style

Benazuza

  • Molecular cuisine
  • Serves dinner
  • Reservations required
  • Adults-only
  • Included for Sian Ka’an guests (local charge for Pyramid guests)

The Black Sens

  • Dark experience
  • Serves dinner
  • Reservations required
  • Adults-only
  • Included for Sian Ka’an guests (local charge for Pyramid guests)

Le Petit Chef

  • Culinary demonstration on your table
  • Serves dinner
  • Reservations required
  • (Local charge)

Miramar

  • Restaurant and beach club
  • Seafood and grill specialties
  • Serves lunch
  • (Local charge)

Sian Ka’an Beach Club & Spa

  • Serves wraps and snacks
  • Adults-only
  • Exclusively for Sian Ka’an guests

The Pyramid Beach Club

  • Serves wraps and snacks

24-hour room service is available (local charge, included for Sian Ka’an guests).

Hotel Reviews
Google Logo 3.9 Google reviews (6769)
Gina Armanyous
⭐ Google Reviews — English Version (direct & accessible) Disappointing stay – would not recommend We stayed here for two weeks and paid €1500 per person, but it was absolutely not worth the money. The hotel calls itself “all inclusive”, yet in some restaurants you still have to pay for your drinks. For the better restaurants you need to book in advance, but for three days in a row we couldn’t get a reservation anywhere because everything was fully booked. Customer service was also very disappointing. A misunderstanding about a reservation — which we had already sorted out — was brought back up again as if we had done something wrong. They asked us to show proof of cancellation, and there was even talk of checking security camera footage, which felt intimidating. At check-out, we found out the issue still hadn’t been communicated internally. Instead of the lobby simply calling the concierge, we had to walk all the way back to our own building to tell him again that the issue was already solved. That’s a seven-minute walk there and seven minutes back in the heat, all because they didn’t pass on the information. For such a big and supposedly luxurious hotel, this felt very unprofessional. Basic facilities were also poorly managed. The towel service was inconsistent and one day there were no clean towels at all. You can only get drinks from 11:00 onwards, the buffet food is average at best, and I even received a cup with a lipstick stain on it. The sunbeds are hard and uncomfortable, and the bar is often so busy that you wait far too long for a drink. Overall, this feels more like a 2- or 3-star hotel rather than a 4-star resort. We were treated unfriendly on multiple occasions, and simple things were made unnecessarily difficult. I would not recommend staying here if you want value for your money.
Ginae Lasalle
Overall the resort is pretty and relaxing but there were a lot of cons to this place. For starters everything closes at 11pm, you have to make reservations for majority of the restaurants and most of the time they are fully booked, me and my family came across multiple workers who seems like they didn’t wanna serve us or had a problem giving out multiple meals to one person even tho it’s an ALL INCLUSIVE, they charge for room service, there’s also a lot of people inside and outside the resort who constantly try to get you to go out and it became very obnoxious after a few days, the beach waves are very strong making the ocean un swim able which was disappointing. Overall I wouldn’t stay here again for a 8 day trip or in general just being honest.
Karina Patel
Not worth the money. Staff at bars are nice and friendly but food is worst food I have ever had anywhere. Served food even came cold and no care to rectify it. Barely anything edible in buffets and impossible to get a restaurant reservation. We requested 2 beds and only got 1 and when we asked for a bed to be delivered they left the bed outside and wanted us to re arrange the room fit it in and dress it our self. The mattress was full of stains and we didn’t end up using it just knowing what state it was in. Felt sick knowing it was in the room. This all outweighed the lovely pools and beautiful views of the water especially from our room.
Sonny Ratcliff
This place has been one of the best vacations I've ever had one year, and kind of a pain in the ass another. My first time to the Pyramid I had an absolute blast. We had the pool to ourselves, we could eat anywhere we wanted without reservations and had a beautiful relaxing time. The second time, the pools were packed, you had to leave a towel/bag/something on a chair overnight if you hoped to have a place to lay down by the pool, we had to make reservations two weeks in advance (well before our stay) in order to eat at several restaurants or to get a cabana by the water. The second trip we also sprung for "the black wristband" I can't remember what it was called but oit gave us access to more places to eat in the hotel which the ones we could get into were really nice. I'm not sure we'd stay again given the two experiences, but that first trip in 2021 was great!
Shirley Leyva
Well, its complicated !!! This place has 3 diferentes hotel or ressort, and even if is the same entrance, you can't use or entrance in certain places. Like I said is complicated. When I arrived, no help with suitcases to get to the lobby, and worse no hepl to get to my room. The place is big!!! The guy in the reception give us a very confused directions, and it took us a long time to figure out, no help NONE!!!! The room OMG!! The bathroom had a big window that you can see through from the beds. So you can see everything !!! They put a paper bags to hide the view. And in the beach no service, unless you buy the sevice bottle, and you can't use the sections neither. So if you're lucky, maybe you will find a place to sit. If not well is nobody's problem, it's your fault to not wake up at 6am and reserve your place.
More...

BEST PRICE FROM Flight & Hotel
£1219pp
Dec 2025
£1399pp
All Inclusive
Jan 2026
£1219pp
All Inclusive
Feb 2026
£1249pp
All Inclusive
Mar 2026
£1399pp
All Inclusive
Apr 2026
£1349pp
All Inclusive
May 2026
£1359pp
All Inclusive
Jun 2026
£1359pp
All Inclusive
Jul 2026
£1399pp
All Inclusive
Aug 2026
£1479pp
All Inclusive
Sep 2026
£1359pp
All Inclusive
Oct 2026
£1359pp
All Inclusive
Nov 2026
£1409pp
All Inclusive

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