The First Collection Marina

Oana Irimescu

We had an amazing stay at The First Collection Marina. It is, without a doubt, the best hotel we have stayed at in Dubai. The location is perfect – in Dubai Marina, just 3 minutes walking distance to the Marina promenade and about 10 minutes to Jumeirah Beach Residence and JBR Beach. There are many restaurants, shops, a pharmacy, and even a large 24/7 supermarket right next to the hotel. The staff was outstanding – professional, kind, and always ready to help. From reception to housekeeping, everyone was exceptional. Our room on the 32nd floor had a stunning sea and Marina view. It was spacious, spotless every day, and the bed was the most comfortable hotel bed we have ever experienced. We also loved the generous storage space and the perfectly functioning air conditioning. Breakfast until 11 AM was a huge plus, and the late check-out option (which we paid for) was extremely helpful, especially since my wife is pregnant and we had a late evening flight. We will definitely stay here again and highly recommend it!

Vlad Vil

We stayed there with our child and overall had a good experience. The hotel upgraded us to a One-Bedroom King Suite, which was a nice touch. Our son slept on the couch, while my wife and I had a separate bedroom, so it was much more comfortable for a family stay. We also booked half board, and I liked that it worked differently from the usual hotel setup. You could choose dinner from various places around the city, which was great for us since we had a car and could eat somewhere different every evening. You just need to book in advance. Breakfast was also good and had a nice variety. We also had complimentary access to Soluna Beach Club on the Palm. I believe the hotel provides a transfer there, but since we had a car, we used our own transport. Having beach club access was definitely another nice part of the stay. Overall, it was a good stay and a convenient option for a family trip.

Ramsha Hassan

DO NOT WASTE YOUR MONEY HERE. I checked out today because I could not tolerate this hotel any longer, completely ruined my vacation. We were given a “temporary” room at check-in that turned out to be a smoking room on a smoking floor, even though the hotel knew we were traveling with a 3-month-old newborn. The room smelled horrible, and staff later confirmed it was a smoking room. Completely unacceptable. After multiple complaints, someone walked into our room while I was sleeping with my baby and my husband was not there. A manager came, made empty promises, and offered to change our room—but instead increased our room rate, saying “that’s how it works.” I have never heard of prices going up while you’re already staying at a hotel. Housekeeping was unreliable, often taking over an hour or not showing up at all, and the room and bathroom were filthy with a constant bad smell. Staff were rude, insensitive, and showed zero empathy toward a family with a baby. Their car service nearly hit our car while my baby was inside and drove off. Personal items also went missing from our room, and the hotel took no responsibility. This hotel is dirty, poorly managed, and unsafe. I will be reporting it before leaving Dubai. DO NOT STAY HERE — WORST HOTEL IN DUBAI. There are far better and cheaper options nearby. ALSO THEY SHOULD FIRE THE CAR SERVICE GUY WHO HARASSED US FOR PARKING. HIS NAME WAS SHAHZEB!!!

Adina Lixandru

We had an amazing experience at this hotel. The rooms were very clean and comfortable, the location is perfect in Dubai Marina, and the service was excellent. The staff were incredibly kind, professional, and always ready to help. They really made us feel welcome and taken care of throughout our stay. Even during the recent tensions in the region related to the Iran–Israel conflict, we always felt safe and well looked after. The hotel staff handled everything calmly and professionally, which gave us a lot of peace of mind. Overall, it was a fantastic stay. Highly recommended!

Christopher Hayes

Quite a nice stay. The service was excellent. The rooms were a little dated and the TVs didn't work. Breakfast was great. Overall, good value for money. Would stay here again.