The Algonquin Hotel, Autograph Collection

Bruce Peck

⭐️⭐️⭐️⭐️⭐️ Five-Star Service, Old-School Hospitality, Unmatched in NYC Our recent four-night stay at The Algonquin Hotel was nothing short of extraordinary. I can say without hesitation that this was one of the best hotel experiences we’ve had anywhere in the world. The level of service, warmth, and genuine humanity displayed by the staff was remarkable — and rare, especially in a busy New York City property. At the front desk and throughout the lobby, Maria (the front desk manager) set the tone: funny, personable, and endlessly helpful. Alongside her, Marcus, Jimmy, Tenvin, and Sean each brought their own unique style, yet every interaction carried the same personal touch and joyful eagerness to help. Whether assisting guests, chatting with us while we enjoyed a cigar outside, or helping complete strangers on the street with directions, they treated everyone with the same care and respect. Watching them seamlessly balance hospitality and humanity was genuinely impressive. John, our breakfast waiter each morning, was an absolute gem. Attentive, friendly, and effortlessly warm — he made every morning start on a high note. That kind of consistency and kindness is unforgettable. A special thank-you as well to Mildred and Kaba from the housekeeping team. They were delightful throughout our stay — efficient, caring, personable, and wonderfully detail-oriented. Their pride in their work truly showed. We have stayed at Marriott properties around the globe, and as a Lifetime Titanium Bonvoy member, I don’t say this lightly: the service at The Algonquin ranks among the very best we’ve ever experienced — if not the best. We now have a home every time we visit New York City. Bravo. Well done. Truly exceptional.

Jennifer Staton

The hospitality was fantastic all around, a great stay! The only real downside was the Hamlet has retired and we were excited to meet him. The rooms are small, but that’s expected in NYC. Depending on your needs, there is not a fridge or microwave in the room but there is ice available. There’s also a lot of street noise - but again - expected in NYC. We put the room’s fan on and it drowned out the street noise pretty well. We enjoyed the hotel’s proximity to Bryant Park, Grand Central Station, and Times Square. The food and drink at The Blue Bar were good as well - we used our daily $45 resort fee there. We’d stay here again - after the new concierge cat is on board!

Darius Kahan

Genuinely bad. For context, I’m a Hyatt Globalist (consistently spend 60+ nights in hotels per year), and wanted to give Marriott an open-minded chance. I’m now glad to know choosing Hyatt over Marriott was the correct move. Stayed at this hotel in December where I stood at the bar for 20 minutes without being served, and then decided to leave without anything. The room has a significantly marked desk, an unclean shower glass wall, and smells like old dirty carpet. Small details like rough single ply toilet paper make it evident that the hotel cuts corners. The bathroom comes with disposable paper cups wrapped in plastic, and the soap is bolted to the wall like a Holiday Inn Express, which, for the price point, is unacceptable. For anyone loyal to Marriott, I urge you to try alternatives.

Ale

The staff was incredibly attentive and thoughtful in every aspect of their service. The hotel itself is old, but in the most charming way full of character and with a truly spectacular history behind it. Every corner seems to tell a story, making the stay feel unique and special. Overall, a wonderful experience thanks to the exceptional staff and the hotel’s rich heritage.

Andre A.

3.5/5 Mediocre stay at the Algonquin Hotel. Ok overall, but hotel is quite overpriced, rooms are small and outdated, and front desk service is unfriendly. Treat guests like it’s a privilege for them to stay there. Charge $45 resort fee - which gives you credit at the bar. Don’t like the forced spending fee - very annoying. The best pro of the hotel is location - a few blocks away from Rockefeller center and Rockettes show. Great location for sightseeing and shopping. Front door staff is super friendly. Overall, fine stay but don’t recommend.