Sea Beach Aqua Park Resort

Andrew Gibbs

Great location and fantastic facilities. The only downside was being given a triple room for a four person group. However, this was down to our tour operator, On The Beach. Adel Zarzour, the barman for the club area, really went above and beyond to make our stay the best it could be. Great interaction with the guests and a real credit to the hotel. In fact, every team member we interacted with was great.

Gayane Vardanyan

Very good hotel. A special thanks to Muhammad Gamal, who was very kind, respectful, and helpful. He paid attention to every detail and made sure everything was perfect. I highly recommend this hotel, especially if Muhamed Gamal is on the team! Every day he created magic with towels which made kids happy. ❤️

Volodymyr Petrov

Overall, the hotel was well located and had its own safe lagoon. The entertainment programme was good, and it was clear that the animators and performers were trying to engage the guests and create a positive atmosphere. However, this is where the positives ended. The main disadvantages were as follows: The food was poor and of low quality. Not only was there very little variety and if some of it finished, we were waiting for ages, but guests also had to walk between different floors and across a very large area just to collect food. The hotel and its restaurants are clearly not designed for the number of guests staying there. Although there are restaurants on two floors, many dishes were also served outside and in different locations, which made the whole dining experience inconvenient. The staff were very inconsistent. Some members of staff were friendly and helpful, while others were rude and unprofessional. At the lobby bar, some bartenders appeared to be working while drunk and were even throwing ice at children's faces. One of the most frustrating issues was the way guests were served at the bar. Even when standing in a queue and following the queue, you could simply be ignored, while local guests were served out of turn regardless of when they arrived. This was extremely irritating. Also, when ordering a cocktail that another member of staff had made only recently, some bartenders would say that the cocktail was not available. However, as soon as a local guest asked for the same cocktail, it was made for them. This happened several times and gave the impression that some staff were simply too lazy to make cocktails and preferred to say that they were unavailable. The hotel itself is very old. The renovation in 2019, which is mentioned online, does not appear to reflect the actual condition of the hotel. It is possible that some buildings were constructed or renovated around that time, but these appeared to be used by a separate company and occupied mainly by guests from the Eurasian or Eastern Europe region. The rooms, furniture, decoration, air-conditioning units and general condition of the hotel were very outdated. It felt as if we had gone back 20 years. The water slides were switched off from 13:00 to 15:00. It was unclear why this was necessary, and none of the staff could provide a clear explanation.

adam barnard

Positives Beach & Sea - lovely sandy beach, crystal clear warm water with lots of sea creatures and life guards on hand. Availability of food - most of the day until the early hours Grounds - well kept great for photos Pools - lots of space was never over crowded and could get sun beds almost most of the time. Negatives Beer - if you like beer this isn't the place to come. Tiny glasses 2 max and beer was unavailable a lot of the time. The usual "nothing for 10 mins" was the reply. This would happen a significant amount of time and would mean a bit of a walk to the next bar where that could often be the same reply. Aqua park - slides appear bigger in the photos but not really thrill seeking and no alcohol served there. Great for smaller kids. Bars - people push in all of the time and appears bar staff favourites get preference. Entertainment - poor and repetitive, good for small children.

Lianne Brooks

We have just got back from 10 days at sea beach as a family of 6 and our first time in egypt. What can I say the moment we walked in through the lobby the staff was very welcoming. The hotel was beautiful all throughout. The service was great and life guards and all reps were very pleasant. We had 2 rooms looking over the resort and I couldn't fault these rooms. They were very clean and tidy throughout. For our stay we became friends with our cleaner Saied lotfy , he was brill and such a lovely gent. He wrote notes to the kids in Arabic and my children learnt to write in Arabic back to him, he made cute towel decorations and made the room very clean and tidy everyday! Which i did not expect. We have now stayed in touch we Saied and hopefully will come back to visit him or see him in England 😁 The hotel from entertainment to shops, pool beach, activities were amazing. The food was abit hit and miss but nothing we didnt like. The staff work so hard everyday making it fun for everyone. Would definitely recommend sea beach. Special mention to Saied lotfy a very hard working man the hotel is lucky to have and Soltan at the shop who looked after me when I weren't well and helped the kids when they got sunburnt. 2 days back in England id return in a heartbeat. What a lovely place and country 😊