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  Back Home Destinations Caribbean Mexico Royal Hideaway Playacar   
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Located In: Mexico

Royal Hideaway Playacar

Google Logo 4.5 Google reviews (3422)
Best Price From £1229pp
Jul 2026
£1489 pp
All Inclusive
Aug 2026
£1459 pp
All Inclusive
Sep 2026
£1229 pp
All Inclusive
Oct 2026
£1479 pp
All Inclusive
Nov 2026
£1499 pp
All Inclusive
Dec 2026
£1489 pp
All Inclusive
Jan 2027
£1799 pp
All Inclusive
Feb 2027
£1779 pp
All Inclusive
Mar 2027
£1779 pp
All Inclusive
Apr 2027
£1609 pp
All Inclusive
May 2027
£1589 pp
All Inclusive
Jun 2027
£1529 pp
All Inclusive
Jul 2027
£1919 pp
All Inclusive
Overview
Accommodation
Facilities
All-Inclusive
Dining
Hotel Reviews
More...
Overview

Overview

Resting on the pearly white sandy shores of the Riviera Maya, this elegant adults-only resort is an ideal pick for a luxury holiday to Mexico. Indulge in an exceptional array of world-class facilities, including 6 heavenly swimming pools, a sooth...

Resting on the pearly white sandy shores of the Riviera Maya, this elegant adults-only resort is an ideal pick for a luxury holiday to Mexico. Indulge in an exceptional array of world-class facilities, including 6 heavenly swimming pools, a soothing spa and an array of gourmet dining options. Lavish rooms and suites at Royal Hideaway Playacar are adorned with decadent mahogany furnishings, and all the mod-cons. If you’re looking for a romantic beach break to remember, this five-star all-inclusive retreat will leave you feeling pampered from top to toe.

How far is the nearest beach?

Royal Hideaway Playacar is located directly on the beachfront.

Distance from resort centre

The centre of Playa del Carmen is easily accessible, about 15-minutes away by car.

Distance from airport

Cancun International Airport is approximately 60km away from Royal Hideaway Playacar.

Pools
Restaurant
Bar
Gym
Beach
Golf
Parking
Spa
Wifi
Adults-Only
Click to read more
Accommodation
Luxury Room
  • Furnished balcony or terrace
  • King-sized bed or 2 double beds
  • Marble bathroom with shower and whirlpool bath
  • Complimentary toiletries
  • Flat screen TV
  • iPod dock
  • Minibar
  • Tea and coffee making facilities
  • Complimentary basket of fruit
  • Hairdryer
  • In-room safe
  • Air conditioning
  • Free Wi-Fi
Luxury Royal View
  • Furnished balcony or terrace with garden view
  • King-sized bed or 2 double beds
  • Marble bathroom with shower and whirlpool bath
  • Complimentary toiletries
  • Flat screen TV
  • iPod dock
  • Minibar
  • Tea and coffee making facilities
  • Complimentary basket of fruit
  • Hairdryer
  • In-room safe
  • Air conditioning
  • Free Wi-Fi
Luxury Sunrise
  • Furnished balcony or terrace with ocean view
  • King-sized bed or 2 double beds
  • Marble bathroom with shower and whirlpool bath
  • Complimentary toiletries
  • Flat screen TV
  • iPod dock
  • Minibar
  • Tea and coffee making facilities
  • Complimentary basket of fruit
  • Hairdryer
  • In-room safe
  • Air conditioning
  • Free Wi-Fi
Suite Ocean View
  • Spacious suite set on 2 levels
  • Furnished balcony or terrace
  • King-sized bed or 2 double beds
  • Living and dining room
  • Marble bathroom with shower and whirlpool bath
  • Complimentary toiletries
  • Flat screen TV
  • iPod dock
  • Minibar
  • Tea and coffee making facilities
  • Complimentary basket of fruit
  • Hairdryer
  • Telephone
  • In-room safe
  • Air conditioning
  • Free Wi-Fi
Facilities

Facilities

  • Private beach
  • 6 swimming pools
  • Sun terrace with Balinese beds
  • Water sports including sailing, windsurfing and snorkelling
  • Scuba diving centre
  • The Retreat Spa
  • Beauty salon
  • Fitness centre
  • 2 tennis courts
  • Tour desk
  • Evening entertainment
  • 6 restaurants
  • 3 bars
  • Concierge service
  • Laundry service
  • 24-hour reception
  • Free Wi-Fi
All-Inclusive

All-Inclusive

The all-inclusive package at Royal Hideaway Playacar includes the following:

  • Breakfast, lunch and dinner
  • A choice of 6 speciality restaurants for dinner
  • Premium branded alcoholic drinks, fresh juices and unlimited soft drinks
  • Snacks throughout the day
  • 24-hour room service with a menu of light meals
  • Access to the floodlit tennis courts
  • Sports and games activities including basketball, table tennis, cycling, and water aerobics
  • Water sports activities including kayaking, sailing and windsurfing
  • Video library with DVDs
  • Evening entertainment
  • Wi-Fi

Please note that details are subject to change. You will be provided with full details of the all-inclusive package on arrival at the hotel.

Dining

Dining

Las Ventanas

  • Elegant restaurant with a la carte menu
  • Cuisine: International
  • Open for dinner
  • Dress code: Formal

Spices

  • Fine dining with a spectacular sea view
  • Cuisine: Mexican and Caribbean
  • Open for breakfast, lunch and dinner
  • Dress code: Casual

Palazzo

  • Stylish restaurant with panoramic garden views
  • Cuisine: Italian
  • Open for dinner
  • Dress code: Formal

Azia

  • AAA 4 Diamond award winning signature restaurant
  • Cuisine: Asian fusion
  • Open for dinner
  • Dress code: Formal

The Grill

  • Romantic al fresco dining
  • Cuisine: Grilled specialities
  • Open for dinner
  • Dress code: Casual

The Deck

  • Snack bar by the beach and pool
  • Cuisine: Sandwiches, salads and light bites
  • Open from 09:00 to 18:00

Club Royale

  • Dine while enjoying a live show at the theatre
  • Cuisine: International
  • Open for dinner
  • Dress code: Formal
Hotel Reviews
Google Logo 4.5 Google reviews (3422)
Steven Paton
Mariana was absolutely outstanding during our stay at Royal Hideaway. From the moment we arrived, she went above and beyond to make every event feel thoughtful, seamless, and genuinely special. As part of the event staff, she handled everything with incredible attention to detail—whether it was coordinating logistics behind the scenes or personally checking in to make sure guests were comfortable and having a great time. Her energy is warm, professional, and effortlessly organized. She anticipated needs before we even had to ask and somehow made even the smallest details feel elevated. Karaoke night was a highlight of our trip, and that was entirely thanks to Mariana. She brought contagious enthusiasm, kept the crowd engaged, encouraged even the shyest guests to participate, and somehow made the whole night feel like a private party. The vibe was fun, inclusive, and perfectly run—no awkward downtime, just nonstop laughs and great energy. Royal Hideaway is fortunate to have her—she is a true asset to the team and one of the main reasons our experience was so memorable.
Kathy
Had a family trip in mid May 2026 with three rooms. We were in the building closest to the Lobby area, which was nice for evening dinners. I loved my room and the shower was amazing. Our concierge, Alberto, was so helpful. My phone didn’t work and he had it fixed within a couple of hours. He set up all our dinner reservations and was available whenever I had questions. The food was quite good and room service was hot when delivered. The housekeeping service was excellent as was the gentleman who stocked my water. The grounds were lovely and the pool was very nice. Great bartenders and yummy drinks. The only thing I wish they had was poolside drink service. Loved the Michael Jackson show. This is a much smaller resort than we usually go to, but I’m older so I liked not having to walk as much. Another plus was that you could get para sailing and jet ski excursions right from the beach in front of the hotel. Four of our group even went skydiving which was very close. Would definitely recommend.
Stephanie Brown
The best part of this resort was the staff. They were genuinely kind, upbeat, and excellent at their jobs. We loved interacting with the entertainment staff; Mariana, Alexis, and Brandon did a great job with all of the activities and made things fun! The food was very good at all of the restaurants, no complaints there. The pool staff were kind and attentive as well. Ricky and Armando were excellent concierges as well. Again, the staff was excellent here. I took off a star for the rooms because the air was stagnant at times and would have liked them to be cooler (same with the restaurants).. Originally we were in the honeymoon suite, which was nice, but the air was not working and the view was of the garden and a wall to another resort, so it was not what we were looking for in a room. The staff was accommodating and we were able to upgrade and move the following day. We ended up staying in the presidential suite with an ocean and pool view and the room and service was excellent for that room and location. The room was gorgeous and was extremely clean as well. This resort was smaller, but personal. It depends on what you are looking for in a resort. My review is based on our specific room and our interactions with the staff, which were all wonderful. We will miss the staff for sure!
Bingpot23
Our stay at the hotel was overall a very enjoyable and relaxing experience. Firstly we would like to thank our concierge Armando, he was fantastic, very informative and was incredible helping with all our questions and requests. Despite being off work for the second week of our holiday, he ensured we were all set up and had everything arranged before he went away - he was SUPERB. Probably our biggest and most lasting memory of the Royal Hideaway will be the Entertainment team (Adriana, Alexa, Mariana, Brandon, Raul and Henry). All of you are amazing at what you do, always smiling and having an upbeat energy everyday of our holiday. They created a fun welcoming atmosphere and by the end they felt like friends, not just staff. A very minor complaint from us would be the hotels pool policy, there seems to be a members club that can reserve their loungers which was not clear on booking for us. It is perfectly fine some days but we found other days 90% of the loungers had been reserved and the reservers were not using them even by mid-morning. (Again shout out to our concierge and the pool team for keeping on top of this and trying to make it fair for everyone, however had this been more clear on booking we may have chosen an alternative resort). Overall thank you for making our time special, I'm sure it wont be the last.
Timothy Estrada
We just spent a phenomenal week at Royal Hideaway Playacar, and it completely won us over. While the grounds are impeccably kept and the location is absolute paradise, it was the incredible staff that truly elevated our vacation. We actually witnessed some incredibly entitled guests treating the team poorly, yet the staff handled it with absolute grace, professionalism, and a genuine smile. That speaks volumes about the caliber of people working here. The atmosphere was fantastic, especially the intimate vibe of the restaurants. Instead of massive, noisy dining halls, the smaller venues made every meal feel special and exclusive. The food itself was consistently outstanding (though we unfortunately missed out on Spices due to an HVAC repair). The bartenders were wonderfully generous with their pours, and Mariana was an absolute standout—her kayak tour was incredibly relaxing and refreshing! I don’t typically do all-inclusive resorts, but after hearing other well-traveled patrons rave that Royal Hideaway is hands-down the best in the area, I can safely say we will absolutely be back.
More...

BEST PRICE FROM Flight & Hotel
£1229pp
Jul 2026
£1489pp
All Inclusive
Aug 2026
£1459pp
All Inclusive
Sep 2026
£1229pp
All Inclusive
Oct 2026
£1479pp
All Inclusive
Nov 2026
£1499pp
All Inclusive
Dec 2026
£1489pp
All Inclusive
Jan 2027
£1799pp
All Inclusive
Feb 2027
£1779pp
All Inclusive
Mar 2027
£1779pp
All Inclusive
Apr 2027
£1609pp
All Inclusive
May 2027
£1589pp
All Inclusive
Jun 2027
£1529pp
All Inclusive
Jul 2027
£1919pp
All Inclusive

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