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Located In: Mexico

Occidental at Xcaret Destination

Google Logo 4.7 Google reviews (35443)
Best Price From £1259pp
Feb 2026
£1339 pp
All Inclusive
Mar 2026
£1539 pp
All Inclusive
Apr 2026
£1349 pp
All Inclusive
May 2026
£1359 pp
All Inclusive
Jun 2026
£1359 pp
All Inclusive
Jul 2026
£1539 pp
All Inclusive
Aug 2026
£1389 pp
All Inclusive
Sep 2026
£1259 pp
All Inclusive
Oct 2026
£1279 pp
All Inclusive
Nov 2026
£1309 pp
All Inclusive
Dec 2026
£1289 pp
All Inclusive
Jan 2027
£1809 pp
All Inclusive
Overview
Accommodation
Facilities
All-Inclusive
Royal Level
Dining
UXX Package
Hotel Reviews
More...
Overview

Overview

A spectacular combination of stunning natural beauty, sublime facilities and sumptuous accommodation make the magnificent Occidental at Xcaret Destination a superb choice for an exceptional Mexico holiday. Located next to the Xcaret eco-archaeolo...

A spectacular combination of stunning natural beauty, sublime facilities and sumptuous accommodation make the magnificent Occidental at Xcaret Destination a superb choice for an exceptional Mexico holiday. Located next to the Xcaret eco-archaeological park in the heart of Mexico’s Rivera Maya, the all-inclusive, 5-star complex is a magical tropical sanctuary with swimming pools and a private bay. Whether it’s sophisticated relaxation you’re seeking or exotic adventures, the Occidental at Xcaret Destination is an ideal pick for the ultimate Mexican getaway.

How far is the nearest beach?

The Occidental at Xcaret Destination is located next to a small, sandy bay with access to the sea.

Distance from airport

Cancun International Airport is approximately 63km away from the Occidental at Xcaret Destination.

Pools
Restaurant
Bar
Beach
Golf
Parking
Spa
Wifi
Kids Club
For Families
Gym
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Accommodation
Deluxe Room
  • Terrace or balcony
  • King-size bed or 2 double beds
  • Full bathroom with a shower and toiletries
  • TV
  • Air conditioning
  • Radio alarm clock
  • Fan
  • Free Wi-Fi
  • Telephone
  • Safe
  • Minibar
  • Coffee machine
  • Iron and ironing board
  • Hairdryer

Deluxe Concierge Room
  • Terrace or balcony
  • King-size bed or 2 double beds
  • Full bathroom with a shower and toiletries
  • TV
  • Air conditioning
  • Fan
  • Free Wi-Fi
  • Radio alarm clock
  • Telephone
  • Safe
  • Minibar
  • Coffee machine
  • Iron and ironing board
  • Bathrobes
  • Slippers
  • Bottle of wine the day after arrival
  • Fruit
  • Truffle platter the day after arrival
  • Exclusive concierge services

Deluxe Plus
  • Terrace or balcony with garden view
  • King-size bed or 2 double beds
  • Full bathroom with a shower and toiletries
  • TV
  • Air conditioning
  • Fan
  • Free Wi-Fi
  • Radio alarm clock
  • Telephone
  • Safe
  • Minibar
  • Dispenser with premium bar
  • Microwave oven
  • Coffee machine
  • Iron and ironing board
  • Hairdryer
  • Bathrobes
  • Slippers
  • Fruit

Junior Suite
  • Terrace or balcony
  • Bedroom with king-size bed or 2 double beds
  • Living room
  • Full bathroom with a shower and bathroom amenities
  • TV
  • Air conditioning
  • Fan
  • Free Wi-Fi
  • Radio alarm clock
  • Telephone
  • Safe
  • Minibar
  • Coffee machine
  • Iron and ironing board
  • Hairdryer
  • Bathrobes
  • Slippers
  • Bottle of sparkling wine
  • Strawberries covered in chocolate
  • Continental breakfast in bed once per stay (booking required)

Romance Suite - Royal Level
  • Tropical garden view
  • King-size bed
  • Private terrace with hot tub
  • Free Wi-Fi
  • Sparkling wine and chocolate-covered strawberries the day after arrival
  • Espresso coffee machine
  • TV
  • Minibar
  • Dispenser with premium bar
  • Bathrobe and slippers
  • Concierge service

Facilities

Facilities

  • Swimming pools
  • 1 adults-only salt water pool
  • 1 children’s pool
  • Children’s club
  • Spa (local charges)
  • 18-hole mini golf course
  • Gym
  • Theatre
  • Restaurants
  • Bars
  • Nightclub
  • Tennis courts
  • Paddle tennis court
  • Volleyball
  • Dive shop
  • Free Wi-Fi
  • Babysitting (local charge)
  • Wedding venue
  • Meeting and event facilities
All-Inclusive

All-Inclusive

The Occidental at Xcaret Destination all-inclusive programme includes the following:

  • Meals, drinks, snacks and gratuities
  • 11 restaurants, including 2 buffet-style dining venues, 5 speciality restaurants, a daytime snack bar, 2 night-time snack bars and an exclusive a la carte restaurant for Royal Level guests
  • Domestic drinks, including soft drinks, house wine, beer, various alcoholic drinks, cocktails and hot drinks
  • Access to 11 bars, including the disco
  • Sport facilities, including paddle tennis court, 2 tennis courts, shuffleboard, mini golf and archery
  • Access to the children’s club with supervised activities
  • Daytime and evening entertainment
  • Use of sun loungers and towels at the beach and pool

Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Royal Level

Royal Level

Royal Level benefits include the following:

  • Private check-in and check-out
  • Exclusive Royal Level Restaurant
  • Pool area with sun terrace with waiter service
  • Concierge service
  • Luxury sheets and pillows
  • Nightly turndown service
  • 24-hour room service
  • Full bathroom with hydromassage bath
  • Minibar restocked daily
  • Wi-Fi included and access to a computer located in the lobby lounge

Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the privileges on arrival at the hotel.

Dining

Dining

Le Buffet

  • International cuisine
  • Serves breakfast, lunch and dinner

Sonora Steak House

  • Offers delicious cuts of meat cooked to perfection
  • A la carte dining
  • Serves dinner
  • Dress code: Pants, collared shirt and closed toe shoes for men

Los Olivos

  • Mediterranean cuisine
  • Serves dinner
  • Dress code: Pants, collared shirt and closed toe shoes for men

La Hacienda

  • Mexican cuisine
  • Serves dinner
  • Dress code: Pants, collared shirt and closed toe shoes for men

D’Oriental

  • Asian cuisine
  • Serves dinner
  • Dress code: Pants, collared shirt and closed toe shoes for men

El Pescador

  • Seafood restaurant
  • Serves dinner
  • Dress code: Casual

La Piazza

  • Pizzeria

Paco’s Tacos

  • Mexican cuisine

The Beach Club

  • International cuisine
  • Buffet dining
  • Serves breakfast and lunch

El Lago Snack Bar

  • Fast food

Royal Level

  • Exclusive restaurant for Royal Level guests
  • Gourmet menu
  • Serves breakfast, lunch and dinner
UXX Package

UXX Package

Exclusive UXX Benefits

  • Welcome cocktail
  • Bathrobes and slippers in the room
  • Bottle of mezcal and bowl of fruit in the room
  • Minibar restocked daily
  • Unlimited access to Xcaret Park during your entire stay
  • 30% discount on an 80-minute “WAYAK” special Mayan massage in the hotel spa. (Cannot be combined with other promotions)
  • 10% off on services, tours and activities in Xcaret Park and Xel-Ha (Check the activities at the hotel reception)

Located right next to the spectacular and impressive natural wonder, the Xcaret eco-archaeological park, in the heart of the Riviera Maya. The Unlimited Xcaret Xperience (UXX) package is designed exclusively for guests at this hotel, who will enjoy unlimited access to Xcaret Park during their entire stay and enjoy more than 40 exhibits and attractions in the world-renowned Xcaret eco-archaeological park. Enjoy unique moments of fun and relaxation with the comfort of an All Inclusive Resort, while surrounding yourself with the culture and traditions of Mexico.

Hotel Reviews
Google Logo 4.7 Google reviews (35443)
AA H
We had a very relaxing stay at the Occidental resort in Mexico. The resort itself is surrounded by nature, with beautiful plants, trees, deer, monkeys, and other wildlife throughout the grounds. Everything was well maintained and created a peaceful, eco friendly atmosphere. D’Oriental was our favorite restaurant. The service there was excellent and the food was good overall. We had no stomach issues at all, which is always a bonus when traveling. I did notice that certain items like avocado, pineapple, and bacon were often limited. We visited in December and really enjoyed the Christmas tree lighting event, which was lovely for both adults and children. The lobby was a bit crowded during the event, but it still felt festive and enjoyable. Another big highlight is the location. The resort is only about a five minute walk to Xcaret Park, a waterfront eco archaeological park offering attractions like snorkeling and cave exploration. The in and out privileges were very convenient, as it allowed us to return to the resort for meals instead of buying food at the park. All in all, we were very pleased with our stay and would recommend this resort to anyone looking for a relaxing, nature filled vacation.
Andrew Hackett
Overall was a good experience and that is mainly due to the location as well as the incredibly friendly staff. We upgraded our room to the Royal Level, and was very happy we did given it gave us access to the best restaurant on the property. The room was large and spacious but was advertised to have a "Hot Tob". When we arrived, we were told it was not in fact a hot tub, but a cold water whirlpool which is very different. They apologized a few times but didn't seem to want to do much more than that which is a bit disappointing. We also had an issue where staff entered the room to do a turn down service while we were in the shower - that was quite unsettling. We also came back from the beach one day to a few workers in the room programming our television. This is just not acceptable behavior when traveling and they need to do a better job of respecting privacy and space. The entire staff at the French restaurant is incredible and made our trip.
Anthony Valentine
I recently stayed at Occidental at Xcaret Destination in Playa del Carmen, Mexico, and overall had a really great experience. The resort is beautiful, surrounded by nature, with lots of pools, food options, and places to relax. It felt like there was always something to do, but also plenty of space to just unwind. One of the highlights of my stay was the staff, especially Dayreth or Daryreth, sorry if I didn’t spell it right. She was so enthusiastic, friendly, and genuinely positive every time we interacted. Her energy honestly made my day and added so much to the overall experience, those little moments really make a difference on a vacation. The room was comfortable and clean, and I appreciated how convenient everything was around the resort. Being so close to Xcaret and surrounded by greenery gave the whole place a unique vibe that made the stay feel extra special. There were a couple of small things that could be improved, but nothing that took away from how much I enjoyed my time there. Overall, it was a very positive experience, and I would definitely come back.
Ray Torres
We loved the customer service the 9 days that we stayed with the whole family! The workers were very friendly and remembered our names! Especially Julio at the snack hut by the big pool! He made us laugh and had great conversations when we asked him for information! We preferred the snack hut for food, the pool and outstanding service! Besides great service the hotel has great pools, even with swim up bar, it has a swim cove with a private beach (great for kids) fun activities for everyone! The tropical setting and animals were also so amazing!! Plus, we booked our trip to Chichen Itza and Tulum (with centers) at the hotel and it was safe, convenient and high quality! We do wish they offered better quality food but all the friendly service made up for it!
Vladyslav
The best hotel I have ever stayed at. The staff truly make this place special. You can see how hard they work every single day, always with a smile and genuine care for the guests. Their attention to detail and willingness to help with anything really stood out and made my stay unforgettable. It’s all in the little things, and the staff here get everything right. The food, the atmosphere, the people—everything is absolutely amazing. I highly recommend this hotel and am already looking forward to coming back again. And the monkeys are very cool!😎👌
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BEST PRICE FROM Flight & Hotel
£1259pp
Feb 2026
£1339pp
All Inclusive
Mar 2026
£1539pp
All Inclusive
Apr 2026
£1349pp
All Inclusive
May 2026
£1359pp
All Inclusive
Jun 2026
£1359pp
All Inclusive
Jul 2026
£1539pp
All Inclusive
Aug 2026
£1389pp
All Inclusive
Sep 2026
£1259pp
All Inclusive
Oct 2026
£1279pp
All Inclusive
Nov 2026
£1309pp
All Inclusive
Dec 2026
£1289pp
All Inclusive
Jan 2027
£1809pp
All Inclusive

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