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  Back Home Destinations Caribbean Mexico Occidental at Xcaret Destination   
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Located In: Mexico

Occidental at Xcaret Destination

Google Logo 4.7 Google reviews (38189)
Best Price From £1049pp
Jul 2026
£1539 pp
All Inclusive
Aug 2026
£1279 pp
All Inclusive
Sep 2026
£1049 pp
All Inclusive
Oct 2026
£1299 pp
All Inclusive
Nov 2026
£1139 pp
All Inclusive
Dec 2026
£1079 pp
All Inclusive
Jan 2027
£1269 pp
All Inclusive
Feb 2027
£1299 pp
All Inclusive
Mar 2027
£1329 pp
All Inclusive
Apr 2027
£1339 pp
All Inclusive
May 2027
£1399 pp
All Inclusive
Jun 2027
£1399 pp
All Inclusive
Overview
Accommodation
Facilities
All-Inclusive
Royal Level
Dining
UXX Package
Hotel Reviews
More...
Overview

Overview

A spectacular combination of stunning natural beauty, sublime facilities and sumptuous accommodation make the magnificent Occidental at Xcaret Destination a superb choice for an exceptional Mexico holiday. Located next to the Xcaret eco-archaeolo...

A spectacular combination of stunning natural beauty, sublime facilities and sumptuous accommodation make the magnificent Occidental at Xcaret Destination a superb choice for an exceptional Mexico holiday. Located next to the Xcaret eco-archaeological park in the heart of Mexico’s Rivera Maya, the all-inclusive, 5-star complex is a magical tropical sanctuary with swimming pools and a private bay. Whether it’s sophisticated relaxation you’re seeking or exotic adventures, the Occidental at Xcaret Destination is an ideal pick for the ultimate Mexican getaway.

How far is the nearest beach?

The Occidental at Xcaret Destination is located next to a small, sandy bay with access to the sea.

Distance from airport

Cancun International Airport is approximately 63km away from the Occidental at Xcaret Destination.

Pools
Restaurant
Bar
Beach
Golf
Parking
Spa
Wifi
Kids Club
For Families
Gym
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Accommodation
Deluxe Room
  • Terrace or balcony
  • King-size bed or 2 double beds
  • Full bathroom with a shower and toiletries
  • TV
  • Air conditioning
  • Radio alarm clock
  • Fan
  • Free Wi-Fi
  • Telephone
  • Safe
  • Minibar
  • Coffee machine
  • Iron and ironing board
  • Hairdryer
Deluxe Concierge Room
  • Terrace or balcony
  • King-size bed or 2 double beds
  • Full bathroom with a shower and toiletries
  • TV
  • Air conditioning
  • Fan
  • Free Wi-Fi
  • Radio alarm clock
  • Telephone
  • Safe
  • Minibar
  • Coffee machine
  • Iron and ironing board
  • Bathrobes
  • Slippers
  • Bottle of wine the day after arrival
  • Fruit
  • Truffle platter the day after arrival
  • Exclusive concierge services
Deluxe Plus
  • Terrace or balcony with garden view
  • King-size bed or 2 double beds
  • Full bathroom with a shower and toiletries
  • TV
  • Air conditioning
  • Fan
  • Free Wi-Fi
  • Radio alarm clock
  • Telephone
  • Safe
  • Minibar
  • Dispenser with premium bar
  • Microwave oven
  • Coffee machine
  • Iron and ironing board
  • Hairdryer
  • Bathrobes
  • Slippers
  • Fruit
Junior Suite
  • Terrace or balcony
  • Bedroom with king-size bed or 2 double beds
  • Living room
  • Full bathroom with a shower and bathroom amenities
  • TV
  • Air conditioning
  • Fan
  • Free Wi-Fi
  • Radio alarm clock
  • Telephone
  • Safe
  • Minibar
  • Coffee machine
  • Iron and ironing board
  • Hairdryer
  • Bathrobes
  • Slippers
  • Bottle of sparkling wine
  • Strawberries covered in chocolate
  • Continental breakfast in bed once per stay (booking required)
Romance Suite - Royal Level
  • Tropical garden view
  • King-size bed
  • Private terrace with hot tub
  • Free Wi-Fi
  • Sparkling wine and chocolate-covered strawberries the day after arrival
  • Espresso coffee machine
  • TV
  • Minibar
  • Dispenser with premium bar
  • Bathrobe and slippers
  • Concierge service
Facilities

Facilities

  • Swimming pools
  • 1 adults-only salt water pool
  • 1 children’s pool
  • Children’s club
  • Spa (local charges)
  • 18-hole mini golf course
  • Gym
  • Theatre
  • Restaurants
  • Bars
  • Nightclub
  • Tennis courts
  • Paddle tennis court
  • Volleyball
  • Dive shop
  • Free Wi-Fi
  • Babysitting (local charge)
  • Wedding venue
  • Meeting and event facilities
All-Inclusive

All-Inclusive

The Occidental at Xcaret Destination all-inclusive programme includes the following:

  • Meals, drinks, snacks and gratuities
  • 11 restaurants, including 2 buffet-style dining venues, 5 speciality restaurants, a daytime snack bar, 2 night-time snack bars and an exclusive a la carte restaurant for Royal Level guests
  • Domestic drinks, including soft drinks, house wine, beer, various alcoholic drinks, cocktails and hot drinks
  • Access to 11 bars, including the disco
  • Sport facilities, including paddle tennis court, 2 tennis courts, shuffleboard, mini golf and archery
  • Access to the children’s club with supervised activities
  • Daytime and evening entertainment
  • Use of sun loungers and towels at the beach and pool

Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Royal Level

Royal Level

Royal Level benefits include the following:

  • Private check-in and check-out
  • Exclusive Royal Level Restaurant
  • Pool area with sun terrace with waiter service
  • Concierge service
  • Luxury sheets and pillows
  • Nightly turndown service
  • 24-hour room service
  • Full bathroom with hydromassage bath
  • Minibar restocked daily
  • Wi-Fi included and access to a computer located in the lobby lounge

Please note that details, including times and benefits, may be subject to change without notice. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the privileges on arrival at the hotel.

Dining

Dining

Le Buffet

  • International cuisine
  • Serves breakfast, lunch and dinner

Sonora Steak House

  • Offers delicious cuts of meat cooked to perfection
  • A la carte dining
  • Serves dinner
  • Dress code: Pants, collared shirt and closed toe shoes for men

Los Olivos

  • Mediterranean cuisine
  • Serves dinner
  • Dress code: Pants, collared shirt and closed toe shoes for men

La Hacienda

  • Mexican cuisine
  • Serves dinner
  • Dress code: Pants, collared shirt and closed toe shoes for men

D’Oriental

  • Asian cuisine
  • Serves dinner
  • Dress code: Pants, collared shirt and closed toe shoes for men

El Pescador

  • Seafood restaurant
  • Serves dinner
  • Dress code: Casual

La Piazza

  • Pizzeria

Paco’s Tacos

  • Mexican cuisine

The Beach Club

  • International cuisine
  • Buffet dining
  • Serves breakfast and lunch

El Lago Snack Bar

  • Fast food

Royal Level

  • Exclusive restaurant for Royal Level guests
  • Gourmet menu
  • Serves breakfast, lunch and dinner
UXX Package

UXX Package

Exclusive UXX Benefits

  • Welcome cocktail
  • Bathrobes and slippers in the room
  • Bottle of mezcal and bowl of fruit in the room
  • Minibar restocked daily
  • Unlimited access to Xcaret Park during your entire stay
  • 30% discount on an 80-minute “WAYAK” special Mayan massage in the hotel spa. (Cannot be combined with other promotions)
  • 10% off on services, tours and activities in Xcaret Park and Xel-Ha (Check the activities at the hotel reception)

Located right next to the spectacular and impressive natural wonder, the Xcaret eco-archaeological park, in the heart of the Riviera Maya. The Unlimited Xcaret Xperience (UXX) package is designed exclusively for guests at this hotel, who will enjoy unlimited access to Xcaret Park during their entire stay and enjoy more than 40 exhibits and attractions in the world-renowned Xcaret eco-archaeological park. Enjoy unique moments of fun and relaxation with the comfort of an All Inclusive Resort, while surrounding yourself with the culture and traditions of Mexico.

Hotel Reviews
Google Logo 4.7 Google reviews (38189)
Karla
Our room service here was okay overall , i am giving one star due to the fact that our door would not lock/open and they came to fix it because we couldn’t get into our room so inconvenient as well as the fact that the door did not lock, It happened more than once we also had issues with our phone, it could definitely be better. As for room service and the cleaning staff they did amazing. The buffet service was excellent! The staff here is super friendly and knowledgeable and they were always on top of everything! Especially Marbella Gomez she was a pleasant soul with a smile on her face! Happy to always make sure we were okay!!
Ivelisse Espin
My husband and I went to diner at the La hacienda Blanca our waiter was amazing. Also Francisco was very nice and friendly he gave us great recommendations. He took the time to recommend the Rib eye dinner and it was amazing. Francisco also took his time to explain other areas of the resort and the info really helped. If you visit La hacienda Mexicans at occidental by xcaret, reserve at La hacienda. And ask for Francisco. Loved it! Highly recommended.
Eduardo & Christa
This is a complement for housekeeping and main buffet by the theater. Dont remember the lady who did our room for 11 nights, she was exceptional. Thank you. This gentlemen at the main buffet by the theater. Hugo Tamayo. What an exceptional and unique person you are privileged to have on your team. Hugo is always with an smile and you can feels his joy wen making food for the customers. Alway with exceptional attention, attitude and joy. He maid my wife and I our mornings very special. This individual is an example on how customers service and he need to be promoted as a trainer for the rest of the stations attendants. Thank you very much Hugo. May God bless you and your family. Eduardo & Christa Martinez Rooms 21211 and 21206 stays from 6.7.26 to 6.18.26. We give you 5 starts just because of Hugo.
Романа Дубик
This was our first hotel stay in Mexico, and unfortunately it left a very negative impression. The property positions itself as a high-end hotel, and the price reflects that. However, the overall experience did not match the rate charged. Upon arrival after a night flight, we were exhausted and hoping to eat something and check in quickly. Instead, we were informed that all food outlets were closed and no alternatives were available. The check-in process was unexpectedly slow, despite the reception area being almost empty. We also had to wait an excessive amount of time for our luggage, even though our room was located very close to reception. The room itself was extremely disappointing. There were visible signs of humidity, mold, limescale stains, and overall deterioration. Due to the jungle climate and poor ventilation, nothing dried properly during our stay. By the end of the trip, our personal belongings were affected by constant dampness. The food quality did not correspond to the hotel’s price category. Buffet options were limited and uninspiring. The à la carte restaurants were also underwhelming. The only consistently positive aspect was the cocktails. We were invited to a “welcome meeting” which turned out to be a sales presentation for a yearly membership program. After we politely declined, the tone of the interaction noticeably changed and felt unprofessional. Additionally, I previously shared a detailed review of our experience which is no longer visible. I am reposting this to ensure that future guests have a complete and transparent picture before booking. For the price paid, this hotel did not deliver the level of comfort, service, or quality expected. Unfortunately, this experience significantly impacted our first impression of Mexico. I would strongly advise future travelers to carefully evaluate whether this property aligns with their expectations.
Mitchell Rodriguez
Definitely not a 5 star resort I am sorry to say, The staff is very nice no doubt about it but that’s about as far as it goes. The food is tremendously underwhelming and it’s the same thing every day breakfast lunch and dinner. The activities are also lacking as well, the arcade has about 7 games in which 4 of them don’t work and what’s the point of having prizes if the games don’t even give tickets. The smell of the sargassum through the air at certain points is so off putting as well. One pooltable in the sports bar so you barely get a chance to play as you’re always waiting for someone to finish up, the same game on 5 out of the 8 tvs. The easy access to Xcaret park is definitely a plus and that’s a big reason for the rating not being lower. For being a 5star resort it sure is also very badly lit up at night throughout the space as it gets very dark and hard to see, sometimes you can’t even see the persons face right in front of you. They have small little eating areas open til very late which is actually very nice as well but they run out of food. Also be very aware of bugs entering your room as it is a jungle atmosphere. They speak how there are animals walking throughout the resort in which is not a total lie but it’s mainly Iguanas and Coatis. I didn’t truly know what to expect and didn’t allow myself to have high expectations going into it just in case there was disappointment and man were there disappointments. I will definitely say Thank You Occidental for the stay but I wasn’t Wowed by anything.
More...

BEST PRICE FROM Flight & Hotel
£1049pp
Jul 2026
£1539pp
All Inclusive
Aug 2026
£1279pp
All Inclusive
Sep 2026
£1049pp
All Inclusive
Oct 2026
£1299pp
All Inclusive
Nov 2026
£1139pp
All Inclusive
Dec 2026
£1079pp
All Inclusive
Jan 2027
£1269pp
All Inclusive
Feb 2027
£1299pp
All Inclusive
Mar 2027
£1329pp
All Inclusive
Apr 2027
£1339pp
All Inclusive
May 2027
£1399pp
All Inclusive
Jun 2027
£1399pp
All Inclusive

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