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  Back Home Destinations Caribbean Cancun Moon Palace The Grand Cancun   
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Located In: Cancun

Moon Palace The Grand Cancun

Google Logo 4.5 Google reviews (10188)
Best Price From £2079pp
Sep 2026
£2159 pp
All Inclusive
Oct 2026
£2079 pp
All Inclusive
Nov 2026
£2329 pp
All Inclusive
Dec 2026
£2319 pp
All Inclusive
Jan 2027
£2709 pp
All Inclusive
Feb 2027
£2769 pp
All Inclusive
Mar 2027
£2669 pp
All Inclusive
Apr 2027
£2329 pp
All Inclusive
May 2027
£2319 pp
All Inclusive
Jun 2027
£2629 pp
All Inclusive
Jul 2027
£2809 pp
All Inclusive
Aug 2027
£2509 pp
All Inclusive
Sep 2027
£2389 pp
All Inclusive
Oct 2027
£2409 pp
All Inclusive
Receive up $250 Resort Credit and Kids Stay Free*
Overview
Accommodation
Facilities
All-Inclusive
Dining
Offer Details
Hotel Reviews
More...
Overview

Overview

Prepare to be left spellbound by the ultimate all-inclusive experience during a magical holiday in Mexico at Moon Palace The Grand Cancun, Cancun. Perfect for a family break, a romantic escape, or a dream wedding in paradise, this exceptional res...

Prepare to be left spellbound by the ultimate all-inclusive experience during a magical holiday in Mexico at Moon Palace The Grand Cancun, Cancun. Perfect for a family break, a romantic escape, or a dream wedding in paradise, this exceptional resort is packed to the brim with leisure amenities, including a waterpark, spa, nightclub, playrooms and much, much more. Guests will also find an array of wonderful restaurants serving irresistible dishes from near and far. Combine all of this with luxury accommodation and glorious Caribbean weather and a holiday at Moon Palace The Grand Cancun is sure to be full of delightful moments that will be cherished forever.

Enjoy a vast array of fine dining from Mexican, French to Lebanese and more. Take a dip in one of the relaxing pools or play a game in the Olympic pool, make a splash at the waterpark - there is something for everyone at one of Cancun’s top 5-star resorts.

How far is the nearest beach?

Moon Palace The Grand Cancunis set beside the beach.

Distance from the airport

Cancun International Airport is approximately 11km away from Moon Palace The Grand Cancun.

Pools
Restaurant
Bar
Gym
Beach
Golf
Shuttle
Wifi
For Families
Waterpark
Click to read more
Accommodation
Grand Deluxe Garden View
  • Furnished balcony with garden view
  • King-size bed or 2 double beds
  • Double whirlpool tub
  • Breakfast table and chairs
  • Bathroom with CHI bath amenities and Natura Bisse soap
  • Smart TV with streaming via Google Chromecast
  • Telephones
  • Wi-Fi
  • Air conditioning
  • Welcome bottle of wine
  • Minibar with soft drinks, bottled water, juices and local and international beers
  • Liquor dispenser with world-class spirits
  • Coffee maker
  • Alarm clock/radio/iHome dock
  • Bathrobes and slippers
  • CHI Hairdryer and hair straightener
  • Iron and ironing board
  • Safe
  • Pillow menu
  • Aromatherapy menu
  • Beach bag (1 per room, per stay)
Grand Honeymoon Suite
  • Furnished balcony with garden view
  • King-size bed
  • Double whirlpool tub
  • Breakfast table and chairs
  • Bathroom with shower
  • Bathroom with CHI bath amenities and Natura Bisse soap
  • Smart TV with streaming via Google Chromecast
  • Telephone
  • Wi-Fi
  • Air conditioning
  • Welcome bottle of wine
  • Welcome romance amenities, including a bottle of sparkling wine and chocolate-covered strawberries (once per stay)
  • Minibar filled with soft drinks, bottled water, juices and local and international beers
  • Liquor dispenser with world-class spirits
  • Espresso/American coffee maker
  • Bathrobes and slippers
  • CHI Hairdryer and hair straighteners
  • Iron and ironing board
  • Safe
  • Pillow menu
  • Aromatherapy menu
  • Beach bag (1 per room, per stay)
  • Early check-in and late check-out (upon request, subject to availability)
Grand Swim-Up Suite
  • Direct access to semi-private pool
  • Furnished balcony with garden view or resort view
  • King-size bed or 2 double beds
  • Double whirlpool tub
  • Bathroom with shower
  • Bathroom with CHI bath amenities and Natura Bisse Soap
  • Smart TV with streaming via Google Chromecast
  • Telephone
  • Wi-Fi
  • Air conditioning
  • Welcome bottle of wine
  • Minibar with soft drinks, bottled water, juices and local and international beers
  • Liquor dispenser with world-class spirits
  • Coffee maker
  • Bathrobes and slippers
  • CHI Hairdryer and hair straighteners
  • Iron and ironing board
  • Safe
  • Alarm clock/radio/iPod dock
  • Pillow menu
  • Aromatherapy menu
  • Beach bag (1 per room, per stay)
Grand Family Suite
  • Furnished balcony
  • 2 connecting rooms (1 with king-size bed, 1 with 2 double beds)
  • Double whirlpool tub
  • Bathroom with shower
  • Bathroom with CHI bath amenities and Natura Bisse soap
  • Smart TV with streaming via Google Chromecast
  • Playstation 5 or Xbox One (a selection of Xbox games are available upon request)
  • Telephone
  • Wi-Fi
  • Air conditioning
  • Welcome bottle of wine
  • Minibar filled with soft drinks, bottled water, juices and local and international beers
  • Lavazza Coffee maker
  • Liquor dispenser with world-class spirits
  • Bathrobes and slippers
  • CHI Hairdryer and hair straightener
  • Iron and ironing board
  • Safe
  • Alarm clock/radio/iPod dock
  • Aromatherapy menu
  • Beach bag (1 per room, per stay)
  • Welcome amenities for families
  • Children’s mini bar including milkshakes, juices, soft drinks, water and chocolates
  • Children’s bathroom amenities
  • Children’s bathrobes and slippers
  • Fun in the sun bucket kit
Grand Presidential Suite
  • Furnished terrace
  • 2 connecting rooms (1 with king-size bed, 1 with 2 double beds)
  • 2 en-suite bathrooms with double whirlpool tubs, bathtubs and showers
  • Bathroom with CHI bath amenities and Natura Bisse soap
  • Living room area with half bathtub
  • Dining and bar area
  • Smart TV with streaming via Google Chromecast
  • Telephone
  • Wi-Fi
  • Air conditioning
  • Welcome bottle of wine
  • Minibar stocked with soft drinks, bottled water, juices and local and international beers
  • Espresso/American coffee maker
  • Liquor dispenser stocked with premium upgraded brands
  • Playstation 5 or Xbox One (a selection of games are available upon request)
  • Bathrobes and slippers
  • CHI Hairdryer and hair straightener
  • Safe
  • Alarm clock/radio/iHome dock
  • Scales
  • Umbrella
  • Pillow menu
  • Aromatherapy menu
  • Beach bag (1 per room, per stay)
Facilities

Facilities

  • Water park with lazy river, Flowrider, slides and wave pool
  • 9 swimming pools
  • Pool concierge
  • 27 hole Jack Nicklaus Signature golf course
  • Shuttle to Moon Spa & Golf
  • Golf academy (local charge)
  • Playroom children’s club
  • Wired teens' arcade games lounge
  • Awe Spa and beauty salon (local charge)
  • Gym
  • Spinning
  • Yoga
  • Pilates
  • TRX
  • Wi-Fi
  • Barber shop
  • Bicycle rental
  • Daily activities
  • Non-motorised water sports
  • Evening entertainment
  • Unique Day and Nightclub for adults only
  • Nightclub
  • Theatre
  • Beach club
  • Bowling alley (local charge)
  • 11 restaurants
  • 13 bars
  • 24-hour room service
  • Shops
  • Gift shop
  • Jewellery store
  • Doctor on call 24 hours a day (local charge)
  • Dry cleaning and laundry service (local charge)
  • Currency exchange
  • Babysitting service (local charge)
  • Cash machines
  • Business centre
  • Parking
  • Wedding services (local charge)
  • Meeting facilities
All-Inclusive

All-Inclusive

The Moon Palace The Grand all-inclusive programme includes the following:

  • Luxury accommodation
  • Fine dining
  • Top shelf drinks
  • Delicious snacks
  • 24-hour room service
  • Non-motorised water sports
  • Waterpark access
  • Free Wi-Fi

Please note that details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Dining

Dining

Grand Buffet Restaurant

  • International cuisine
  • Serves breakfast, lunch and dinner, buffet style
  • Dress code: Casual

La Cantina

  • Authentic Mexican cuisine
  • Serves dinner, à la carte
  • Dress code: Casual

Habibi

  • Lebanese cuisine
  • Serves breakfast, lunch and dinner, à la carte
  • Dress code: Smart casual

Casa Mia

  • Mexican cuisine
  • Serves dinner, à la carte
  • Dress code: Smart casual

The Grill

  • Authentic Argentinian BBQ
  • Serves international lunch buffet and à la carte dinner
  • Dress code: Smart casual

Tavola

  • Italian cuisine
  • Serves lunch and dinner, à la carte
  • Dress code: Casual

Jade

  • Japanese cuisine
  • Serves à la carte dinner with robata grill
  • Dress code: Smart casual

Le Château

  • French fine dining
  • Serves dinner, à la carte
  • Adults-only
  • Dress code: Smart casual

JC Steakhouse

  • Authentic Steakhouse
  • Serves dinner, à la carte
  • Dress code: Smart casual

Caribeño

  • Fresh seafood, steaks and vegetarian dishes
  • Serves buffet breakfast, à la carte lunch and dinner
  • Dress code: Casual

Cusco

  • Peruvian cuisine
  • Serves buffet breakfast and lunch, and à la carte dinner
  • Dress code: Casual at breakfast and lunch, smart casual at dinner

Cicus

  • International cuisine for kids
  • Serves a la carte dinner
  • Dress Code: Smart Casual

Boulangerie

  • French-inspired coffee shop
  • Serves fresh bread and chocolates 24-hours a day
  • Dress code: Casual

Ninth Pin

  • Bowling
  • Serves snacks all day
  • Dress code: Smart casual

Tapas Y Vino

  • Serves Spanish tapas in the evening

Los Tacos

  • Serves traditional Mexican tacos in the daytime

Beach Club

  • Serves snacks in the daytime

24-hour room service is available (upon request). Guests staying at Moon Palace The Grand have access to an array of other restaurants at Moon Palace Cancun and Moon Palace Nizuc

Offer Details

Receive up $250 Resort Credit and Kids Stay Free*

Receive up $250 Resort Credit and Kids Stay Free*
*Receive up to $250 Resort Credit and Kids Stay and Eat Free when travelling between 24/02/2026 - 25/12/2027. Resort Credit is applicable per room per stay.

All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.

Minimum 4 nights apply. **Blackout Dates Apply

More offers may be available, please search your preferred dates for the latest offers
Hotel Reviews
Google Logo 4.5 Google reviews (10188)
jack person
⭐⭐⭐⭐⭐ Our stay at Moon Palace The Grand was incredible! Everything about the resort exceeded our expectations. The staff was friendly, welcoming, and always willing to help, making us feel at home from the moment we arrived. One of the highlights was the Grand Buffet. Veronica made the best spicy chicken tacos I’ve ever had—they were absolutely amazing! She was so kind, and her food was one of the biggest highlights of our trip. The food throughout the resort was excellent, with so many delicious options to choose from. The WIRED Lounge was another favorite. The arcade was fun, modern, and completely free, making it an awesome place to spend time between swimming and other activities. We also loved seeing all the wildlife around the resort. Spotting birds, coatis, iguanas, and other animals roaming the beautiful grounds made the experience even more special. The resort is beautiful, the rooms are comfortable, and there is always something to do. If you’re looking for an unforgettable all-inclusive vacation, I highly recommend Moon Palace The Grand. We can’t wait to come back!
H R
The resort is large, well maintained, and offers plenty of amenities, but it didn't quite live up to our expectations. While there were definitely some enjoyable aspects of our stay, we felt there was room for improvement in the overall experience, especially compared to other all inclusive resorts we've visited. It wasn't a bad vacation by any means, but we probably wouldn't choose to stay here again with so many other great options available.
Shannan Johnson
This place is amazing!! Definitely get the private transfer to/from airport booked through hotel, travel was a breeze! Really prompt, friendly service throughout our stay. Nice variety of restaurants, plus more to check out at the sister resorts (quick, easy shuttle from lobby to lobby). Fun shows each night. Our kids enjoyed the variety of pool options, from Waterpark with big slides and lazy river to multiple other pools and beach options to switch it up. Nice café option for coffee and sandwiches/snacks between meals. Best all inclusive weve stayed at! (3 kids, ages 9-11)
Joanne Wang
This resort is beautiful, but the service completely ruined our stay. We spent the entire afternoon waiting for a callback from the front desk that never came. We were transferred to the front desk six different times, and no one ever answered the phone. Check-in was also a disappointing experience. I couldn’t quite understand the front desk agent’s accent, so I didn’t immediately hand over my luggage ticket. Instead of being patient, she said she had “already said it five times” in a very annoyed and rude tone. To make matters worse, our room was filled with an unbelievable number of mosquitoes. We requested that someone come spray the room, but no one ever showed up. It’s such a shame because the resort itself is gorgeous, but the customer service is among the worst I’ve experienced. For a luxury resort, this level of service is completely unacceptable. We will not be returning, and I would not recommend staying here unless the management makes significant improvements to guest service.
Marcelo Orellana
When we arrived we were told check in isnt until 3pm, mind you we arrived 8am and had a long flight. We had to upgrade our room to a swim up suite and then we were able to check into pur room immediately. We chose Moon Palace Cancun for our first trip after seeing the beautiful photos of the beach, resort amenities, and nightly entertainment. The property itself is very nice, the staff is friendly, and there are plenty of activities for families. However, there were a couple of disappointments. When we arrived, there were no evening shows or entertainment scheduled during our stay, which was one of the main reasons we booked the resort. Also, the beach on this side of Cancun was not what we expected. It was covered with a lot of seaweed, and the water was brown rather than the clear turquoise color shown in many photos. If you're looking for that classic Caribbean beach experience, be aware that you may need to travel to other areas. We ended up taking the ferry to Isla Mujeres to enjoy the beautiful white sand and crystal-clear water. Overall, it's a nice resort, but if beach quality and nightly shows are a big part of your vacation plans, it's worth doing a little extra research before booking.
More...

BEST PRICE FROM Flight & Hotel
£2079pp
Sep 2026
£2159pp
All Inclusive
Oct 2026
£2079pp
All Inclusive
Nov 2026
£2329pp
All Inclusive
Dec 2026
£2319pp
All Inclusive
Jan 2027
£2709pp
All Inclusive
Feb 2027
£2769pp
All Inclusive
Mar 2027
£2669pp
All Inclusive
Apr 2027
£2329pp
All Inclusive
May 2027
£2319pp
All Inclusive
Jun 2027
£2629pp
All Inclusive
Jul 2027
£2809pp
All Inclusive
Aug 2027
£2509pp
All Inclusive
Sep 2027
£2389pp
All Inclusive
Oct 2027
£2409pp
All Inclusive

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