Mandarin Oriental Kuala Lumpur

Sogol Hosseini

We had a wonderful experience at this hotel, everything was very satisfying from start to finish. The customer service was truly outstanding. The staff were extremely friendly and welcoming; every time they saw us, they greeted us warmly, which made us feel very comfortable and valued. The reception team was very flexible and understanding in every situation. They kindly offered us both early check-in and late check-out, which made our trip much more convenient and stress-free. The swimming pool area and the view were absolutely beautiful and one of the highlights of our stay. The breakfast was also number one, incredibly delicious with great variety. A special thank you to Hafiz, Mohammad, and Noyen, who took care of us during our stay. They were all very respectful, professional, and flexible, and truly made our experience even better. Overall, we had an amazing stay and would definitely recommend this hotel to others.

H Jay

We had a memorable 4 night stay in a twin Tower View room; everything was just as we liked to be for a wonderful city vacation in KL. Firstly, the location is perfect and can’t be any better - I stepped out of the hotel to see the Petronas Twin towers in front of me (almost) night and day (and out of my room window too), Suria KLCC mall, KLCC park and convention centre through which there is an air conditioned walkway to Burkit Bin Tang. The hotel has a direct back entrance to all of them. Totally Safe night and day. The bed was very comfortable and I slept well 4 nights. Bathroom was beautifully appointed (I like the traditional marble decor). The hotel lobby is majestic and meticulously kept. The pool was great in the middle of the skyscrapers (note twin towers are not in view). Gym is modern and well equipped. Changing rooms and locker facilities are excellent. I liked the Mandarin oriental App where I can chat with hotel even when I’m out and they reply promptly. Above all the staff was amazing from check in to check out - so welcoming, helpful and warm. Thanks to everyone at MO KL for a fab stay.

Geena Di Stefano

What a beautiful hotel. The staff were genuinely helpful, caring, and so lovely. Nothing was too difficult, and they were always ready to assist with anything. It was a pity we could only stay for one night. I will definitely come back to this hotel. The bed was super comfortable, and I loved the scent in the room. Pool area was fabulous as well as there wellness area. Thank you Mandarin Oriental

Karen Cheng

The professionalism of all the staff really stood out. The hotel’s location is also very convenient, being connected to a shopping mall and within walking distance of a park, which is great for exercise. The jacuzzi, sauna, steam room, and cold plunge are all in one place, which is quite rare. I stayed for 2 nights and 3 days and used this facilitates every day. I also tried the spa, which was very relaxing with a great ambience.

Julie Boyd

The hotel is AMAZING!!!! Beautiful grand entrance. Large, spotless room. Wonderful breakfast, especially the freshly made roti! We were fortunate to get a FANTASTIC VIEW! We could see all the skyscrapers from to sides and also the fountain. The pool area is also nice. The hotel is soooo wonderful that we spent a lot of time there that we had planned to spend in KL. The only negative was little bathroom privacy as there are holes in the top of the bathroom door so it isn't very quiet.