Iberostar Waves Paraíso Beach

Saylee Raorane

It was my first time visiting Mexico, and I’m so glad I chose Iberostar as my hotel. The property is absolutely stunning—it’s huge, beautifully maintained, and has so much to offer. There was never a dull moment! The staff were incredibly kind, welcoming, and always ready to help with a smile. The food was amazing, with a great variety of delicious options every day. There were so many fun activities throughout the resort that kept us entertained from morning until night. A very special thank you to Diego, who made all the activities so much fun with his energy and enthusiasm. He truly went above and beyond to make everyone feel included and ensured we had an unforgettable experience. Overall, we had the most incredible stay and made memories that will last a lifetime. I would highly recommend Iberostar to anyone visiting Mexico, and I can’t wait to come back!

Cassie Lee

Stayed for a week with my friends and we had so much fun! The resort was beautiful, the service was great and the food was good. We liked how kind they were to the animals on the lot and how many different types of animals you can see while exploring the grounds. We especially loved the shows! The entertainment team at this resort are the best! Would definitely come back :)

Erica Seegrist

Overall, we had a very good stay at Iberostar Waves Paraiso Beach and would return, especially for a large family/group trip. We traveled with a group of 23 people, which can be difficult to coordinate anywhere, but the resort handled it better than expected overall. The property is beautiful, very tropical, and one of the first things we noticed was all the wildlife. We saw coatis, peacocks, iguanas, flamingos, and more throughout the stay, which made the resort feel really unique. The grounds, pools, and public areas were all very clean and well maintained. Pool temperatures were great, there was plenty of shade, and surprisingly we never struggled too much to find chairs even with the beach being less crowded due to sargassum. The beach itself was beautiful with soft sand and would have been excellent for swimming if not for the seaweed conditions during our trip. Food overall was better than expected for an all-inclusive. The smokehouse and Italian restaurant were standouts, and the Japanese restaurant was excellent as well. We didn’t realize beforehand that it was hibachi-style seating, otherwise more of our group would have eaten there too. The buffet had a huge selection. As a picky eater, I was satisfied, though not blown away. My husband loved it. Breakfast especially had lots of options, and they will make fresh eggs/omelets to order if requested. The shopping mall area was honestly one of our favorite parts of the resort. The taco stand, café, ice cream/crêpe shop, carousel, kids play area, and artwork throughout made it a really enjoyable area to spend time. The chai frappé from the café was especially good. Staff overall were friendly and accommodating. Housekeeping did a great job, maintenance responded quickly when our toilet broke, and the resort worked hard to accommodate restaurant reservations for our large group. The biggest negative interaction we experienced was with the concierge area immediately after check-in. The “breakfast presentation” sales pitch was extremely pushy and they did not take no easily. A few other negatives: - The resort is large, so expect a lot of walking - Shuttle/golf cart communication was inconsistent - Many ice machines were broken during our stay - Nighttime entertainment and teen activities were lacking - The theater was extremely hot during shows - Foam party atmosphere felt more adults-only than family-friendly One thing worth mentioning for families: my 8-year-old became uncomfortable during the foam party due to overly sexual behavior from guests around the pool. We’ve attended foam parties at other resorts before and this one definitely felt less family-oriented than expected. The rooms themselves were comfortable and quiet. Beds and pillows were nice, AC was okay in our room but struggled more in some others in our group. One inconvenience was the lack of outlets near the beds in the family suites. Overall, despite some frustrations, we genuinely enjoyed our trip. If nightlife and beach conditions are your top priorities, this may not be the strongest fit depending on the season.

justin eckert

Staying here was amazing. I went to the shooting range (riffle shooting) on my second day and got the best service and hospitality from Antonio. He was very knowledgeable and very kind. He talked to all of the guests and was very friendly with everyone. I can tell he knew his job and he did it amazing. I would come back and hope to see Antonio at the shooting range again. He made me feel very welcomed. He is the BEST!!

Dever Jamie

Stayed at Iberostar Waves Paraíso Beach for the past 7–8 days, and honestly, we were a little nervous before arriving because of some of the negative reviews we had seen online. But from the moment we arrived until our very last day, we experienced nothing but excellent service, kindness, and hospitality from all of the staff. The resort itself was beautiful, and the entertainment team truly made the experience unforgettable ❤️ A special thank you as well to the housekeeping team for always keeping our room so clean, tidy, and comfortable every single day. We also loved all the bartenders across the resort — everyone at the bars was incredibly friendly and always did their very best to make any special drink requests we had. If you enjoy sweet and refreshing cocktails, I highly recommend trying the BBC with chocolate syrup around the side of the glass, or the Tamarind Daiquiri with Tajín on the rim — both were absolutely perfect! My biggest recommendation for anyone coming here for the first time: enjoy yourself, socialize, and don’t be afraid to join in the fun and activities because that’s really what completes the whole experience. We made so many amazing memories here and will definitely recommend this resort to others. Huge thank you to all the staff who made our stay so memorable and special. Thank you so much, Iberostar Waves Paraíso Beach ❤️