Iberostar Selection Marbella Coral Beach

Stanisław Tokarski

Having read so many positive reviews before booking our stay at Iberostar Selection Marbella Coral Beach, my expectations were incredibly high. I am thrilled to say that the hotel not only met them but managed to exceed them in every possible way! From the moment we arrived, we were blown away by the wonderfully kind and attentive staff. The cleanliness throughout the entire property is flawless and deserves a special mention. Another highlight for us was the food, as the quality and variety at both breakfast and dinner were absolutely outstanding. As a delightful bonus, we loved the resident turtles in the enclosure between the rooms, which was such a unique and charming touch! If there is one area where the hotel could improve, it is enforcing restaurant etiquette during dinner. The hotel has a dress code, yet we witnessed guests sitting down for dinner in wet swimwear and flip-flops. Additionally, some guests were loudly watching videos on their phones without headphones, disrupting the lovely ambiance, and the staff unfortunately did not intervene. I highly recommend that the team gently reminds guests to respect the rules and the comfort of others. However, despite this minor issue, it would be unfair to deduct any points because the overall quality, hospitality, and atmosphere are undeniable. This hotel hands down deserves a full 5-star rating and we will definitely be back!

Noora M

My experience at this hotel was absolutely terrible, mainly because of Adriana and the reception manager. I was traveling with my child, and the reception staff refused to let us check in because my daughter’s age in their system was slightly different from the age on her passport. She is a child, and this has never been an issue at any hotel I’ve stayed at before. Instead of handling the situation professionally, Adriana and the reception manager were rude, dismissive, and completely unwilling to help. They embarrassed me in front of other guests and forced me to pay an extra €200 per night. When I said I would rather cancel my stay and asked for my money back so I could book another hotel, they refused. I was even told, “If you don’t like it, leave the hotel.” That is one of the most disrespectful things I’ve ever heard from hotel staff. As if that wasn’t enough, the room was full of mosquitoes, and the cleanliness was far below the standard expected from this hotel. This was one of the worst customer service experiences I’ve ever had. Adriana and the reception manager made what should have been a pleasant family trip incredibly stressful and humiliating. I would never stay here again and would strongly advise others to avoid this hotel.

Soso A

I booked three rooms at this hotel for my family. Two weeks before our arrival, I contacted the hotel and specifically requested that our rooms be as close to each other as possible because I was traveling with my daughters and my elderly parents, and I needed to stay close to them for family reasons. Unfortunately, when we arrived, I was shocked to find that one of our rooms had been assigned on the opposite side of the property, while the other two rooms were together on the ground floor. To make matters worse, I was given an accessible room for guests with disabilities, even though I never requested one. I spoke to the staff immediately and explained the situation, asking them to move my room closer to the rest of my family. Every single day, I was told, “Please wait until tomorrow; we might have a room available.” Because of these promises, I didn’t even unpack my luggage, expecting the issue to be resolved. It never was. What disappointed me the most was the complete lack of concern and customer care. I repeatedly explained how upsetting and inconvenient this situation was, but no one seemed to care or make any real effort to help. I was simply ignored. This was one of the most frustrating hotel experiences I have had. A simple request made well in advance was completely disregarded, and the hotel’s handling of the situation showed a lack of professionalism and respect for its guests. I would not recommend this hotel based on the poor customer service we received.

Natalie Fakhreddine

My favorite hotel in Marbella! My husband and I have stayed here 6+ times in the last 5 years and love it each time. Walking distance to puerto banus, spacious rooms, great food and drinks and amazing hotel entertainment (Flamenco, World Cup watch parties, water aerobics, etc). It was our first time bringing our new baby girl and it is such a family friendly hotel. Highly recommend!

Sayed Frangieh

I had an excellent experience at this hotel. The service was outstanding, and the staff truly made us feel like part of a family they were warm, welcoming, and always ready to help. The hotel itself is very clean and well maintained, and the location is simply perfect. It’s very close to Puerto Banús and the Old Town, making it easy to explore the area. There’s also a casino nearby, which is a great bonus. One of the most convenient features is the taxi stand right in front of the hotel, which makes getting around very easy. The breakfast was incredibly rich and delicious I highly recommend including it with your booking. It’s definitely worth it. The hotel is also very family friendly, with both a kids’ pool and an adults’ pool. Plus, the beach is just a short 3 minute walk away. The rooms are spacious and comfortable, making the stay even more enjoyable. Overall, it was a fantastic experience that I would definitely repeat. Highly recommended!