AluaSun Marbella Park

Fatima Ganeboury

Me and my family stayed at AluaSun for 10 days, we chose the hotel as it is the only hotel in Marbella with a water park for our children. Little did we know me and dad would be enjoying the water park just as much :p. The hotel did not disappoint in many ways. The service was impeccable, the staff were brilliant! And our room maid Seher was an absolute GEM! The entertainers by the pool were great. They have a kids club on most of the day so parents can have a little rest which is fantastic. Everything was just brilliant. We will definitely be coming back to the same hotel next time.

silvia schiavetti

My daughter and I had a fantastic stay at this hotel! The food was great and varied, we really appreciated the themed evenings at the restaurant. The entertainment was very good (special mention to Vanesa from the kids club, she was great with my little one) as were the swimming pools and the all inclusive service. Very convenient shuttle service to Marbella and a few shops nearby. Spotless cleaning and great staff!

Iwona Galanek

We had an amazing holiday in Marbella. The hotel was spottles, the service brilliant, pools fantastic, food: good choice for the price we paid. Great place for families and people who love to be surrounded by green area.

Miss Kelly

This hotel is one of the worse hotels I’ve stayed in, the location, the entertainment, the language barrier, the cleaners, some of the staff and timing of things. Firstly I’d like to start off with saying how rubbish it is that the pool is only open from 11am-6pm! Yep you read that right and that’s if you’re lucky that it’s even open at all. The entertainment is as boring as watching paint dry and is aimed at the older generation, not much for kids at all. If you don’t drive and you’re at the hotel pass 6pm just know you’ll be stuck there with nothing to do, go out and enjoy yourself do not waste any of your holiday at this hotel. The small entertainment they put on in the day, they only spoke the 3 languages I have mentioned, I had to ask them to say it in English. They do have a small arcade room but they all fail and the staff end up giving you your money back for the machines as none of them work correctly. Apart from the manger who is lovely, no one speaks or understands English there, in fact they don’t even make an effort, they do however speak very good French and German, they didn’t seem to care for the English, if you can’t speak Spanish make sure you have your translator at the ready. Food isn’t great either, we got uncooked chicken a few times and there isn’t much of a selection for younger kids, my kiddo lived of chips at the hotel. The breakfast is the worse, the baked beans were so chewy it felt like we were chewing gum. 🤢 Some of the staff are rude, specially one woman, we went all inclusive and she told my kiddo after two drinks that she wasn’t allowed anymore and told us cos we are together, we should order together and not separately, her whole attitude was disgusting. Lastly the cleaners start at 7am and they are loud, dragging the chairs along the floor, banging around and just being completely obnoxious, now I know they have a job to do but we are on holiday, we don’t expect to me woken at 7am 😭 this continued till pass 1pm so don’t expect a late morning nap. I just feel like they could be a little more considerate and respectful. Not everyone for early to get up to go to breakfast, we went once and it was so disgusting we didn’t go again. Overall the hotel is a 1/10 if you’re of the older generation, don’t like to do too much and can speak French, German or Spanish this could be the perfect hotel for you, this hotel is not for families, it is absolutely rubbish.

Norma Green

Not a 4 star hotel. The room had a smell when we first walked in it felt muggy. There were also bugs. It was in need of a deep deep clean. The food was ok. Breakfast was a bit better than dinner. There was only one cook on the grill which made for long lines. The cook was working their butts off.they had theme nights but it just seemed like the same food every night. We had various items that were still raw. The pool was nice. They had entertainment which was nice. The playground area desperately needs lights.