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Located In: Mexico

Hyatt Ziva Cancun

Google Logo 4.5 Google reviews (7376)
Best Price From £1859pp
Feb 2026
£2139 pp
All Inclusive
Mar 2026
£2559 pp
All Inclusive
Apr 2026
£2009 pp
All Inclusive
May 2026
£1869 pp
All Inclusive
Jun 2026
£1979 pp
All Inclusive
Jul 2026
£2069 pp
All Inclusive
Aug 2026
£2009 pp
All Inclusive
Sep 2026
£1859 pp
All Inclusive
Oct 2026
£1879 pp
All Inclusive
Nov 2026
£1879 pp
All Inclusive
Dec 2026
£1869 pp
All Inclusive
Jan 2027
£2549 pp
All Inclusive
Feb 2027
£2339 pp
All Inclusive
Apr 2027
£2609 pp
All Inclusive
May 2027
£2459 pp
All Inclusive
Up to 15% Off
Overview
Accommodation
Facilities
Turquoize
Club Level
All-inclusive
Dining
Offer Details
Hotel Reviews
More...
Overview

Overview

Bring your tropical holiday dreams to life with a breathtaking Mexico escape at the exquisite 5-star Hyatt Ziva Cancun. Let your worries drift away beside pristine white sands and the turquoise waters of the Caribbean Sea at this magnificent all-i...

Bring your tropical holiday dreams to life with a breathtaking Mexico escape at the exquisite 5-star Hyatt Ziva Cancun. Let your worries drift away beside pristine white sands and the turquoise waters of the Caribbean Sea at this magnificent all-inclusive complex that caters for all ages and every holiday need. Here you will find stylish modern accommodation, mouth-watering cuisine and you can fill your days with activities, adventures or soothing relaxation. For guests craving a peaceful and romantic atmosphere, there are exclusive adults-only zones dotted around the hotel, including a rooftop pool and pool bar, restaurant and a selection of sophisticated suites in the adults-only tower. Whether you’re travelling as a family, in a group, or with a loved one, the holiday experience of a lifetime is waiting for you at the splendid Hyatt Ziva Cancun.

How far is the nearest beach?

Hyatt Ziva Cancun is located next to the beach.

Distance from airport

Cancun International Airport is approximately 24km away from Hyatt Ziva Cancun.

Pools
Restaurant
Bar
Gym
Beach
Golf
Spa
Wifi
Kids Club
For Families
Kids Club
Restaurant
Adults-Only
Click to read more
Accommodation
Resort View King
  • Private furnished balcony
  • King-size bed
  • Queen-size sofa bed
  • Sitting area
  • Bathroom with rainfall shower
  • Luxury bathroom amenities
  • Television
  • Telephone
  • Radio
  • Free Wi-Fi
  • Air conditioning/heating
  • Minibar restocked daily with water, beer, soft drinks and snacks
  • Coffee maker
  • Bathrobe and slippers
  • Hairdryer
  • Safe
  • Alarm clock
  • Iron and ironing board
  • Evening turndown service
  • Rollaway bed available (upon request)

Club Oceanfront Double
  • Club Level benefits
  • Private furnished balcony with sea view
  • 2 queen-size beds
  • Sitting area
  • Bathroom with rainfall shower
  • Luxury bathroom amenities
  • Television
  • Telephone
  • Radio
  • Free Wi-Fi
  • Air conditioning
  • Minibar restocked daily with water, beer, soft drinks and snacks
  • Espresso machine
  • Bathrobe and slippers
  • Hairdryer
  • Safe
  • Alarm clock
  • Iron and ironing board
  • Evening turndown service
  • Rollaway bed available (upon request)

Swim-Up King
  • Direct access to semi-private pool
  • Private furnished balcony
  • King-size bed
  • Queen-size sofa bed
  • Sitting area
  • Bathroom with rainfall shower
  • Luxury bathroom amenities
  • Television
  • Telephone
  • Radio
  • Workspace
  • Free Wi-Fi
  • Air conditioning
  • Complimentary minibar restocked daily with water, beer, soft drinks and snacks
  • Coffee maker
  • Bathrobe and slippers
  • Hairdryer
  • Safe
  • Alarm clock
  • Iron and ironing board
  • Evening turndown service
  • Rollaway bed available (upon request)

Turquoize Sky Oceanfront Master King (Adults-Only
  • Turquoize benefits
  • Private furnished balcony with hot tub
  • King-size bed
  • Sitting area
  • Bathroom with walk-in rainfall shower
  • Luxury bathroom amenities
  • In-room tablet to reach your butler
  • Television
  • Telephone (complimentary phone calls within Mexico, to the US and Canada)
  • Radio
  • Workspace
  • Free Wi-Fi
  • Air conditioning
  • Complimentary minibar restocked daily with water, beer, soft drinks and snacks
  • Coffee maker
  • Bathrobe and slippers
  • Hairdryer
  • Safe
  • Alarm clock
  • Iron and ironing board
  • Evening turndown service
  • Rollaway bed available (upon request)

Club Oceanfront Master Suite
  • Club Level benefits
  • Personalised butler service
  • Private furnished balcony with hot tub and sea view
  • King-size bed
  • Sitting area
  • Dining area
  • Bathroom with walk-in rainfall shower and separate bathtub
  • Luxury bathroom amenities
  • Television
  • Telephone (complimentary phone calls within Mexico, to the US and Canada)
  • Radio
  • Workspace
  • Free Wi-Fi
  • Air conditioning
  • Refreshment centre with 4 miniature bottles of liquor, water and upgraded snacks
  • Espresso machine
  • Bathrobe and slippers
  • Hairdryer
  • Safe
  • Alarm clock
  • Iron and ironing board
  • Evening turndown service
  • Rollaway bed available (upon request)

Facilities

Facilities

  • Swimming pools (including an adults-only rooftop infinity pool)
  • Children’s waterpark
  • Restaurants
  • Bars
  • Fitness centre
  • Spa (local charge)
  • Hot tubs
  • Sauna (local charge)
  • Steam bath (local charge)
  • Kids club
  • Daily and nightly activities
  • Yoga classes
  • Pool games
  • Themed parties
  • Live entertainment
  • Beauty salon (local charge)
  • Concierge
  • Meeting rooms and facilities
  • Wedding and event services

*Please note that charges may apply to some activities and for the use of some facilities.

Turquoize

Turquoize

Hyatt Ziva Cancun offers the exclusive Turquoise adults-only experience, including the following:

  • Adults-only beachfront suites featuring balconies with private hot tubs
  • VIP check-in, check-out and reception area
  • Butler and concierge services
  • Exclusive access to rooftop infinity pool with ocean views and Punta Vista bar

Please note that details, including times and benefits, may be subject to change. You will be provided with full details of the privileges on arrival at the hotel.

Club Level

Club Level

Guests staying in Club Level rooms are entitled to the following benefits:

  • Private check-in and check-out in an exclusive area with concierge services
  • Butler services for Club Ocean Front Master, Club Two-Bedroom Oceanfront and Presidential Suites
  • Minibars restocked daily with water, beer, soft drinks and upgraded snacks
  • Exclusive Club Level lounge featuring premium drinks, appetisers, continental breakfast, table games and Wi-Fi
  • Best views from the suites in the exclusive Club Level
  • Complimentary domestic and international phone calls to USA and Canada via Hyatt Ziva Cancun App for Club Ocean Front Master, Club Two-Bedroom Oceanfront and Presidential Suites

Please note that details, including times and benefits, may be subject to change. You will be provided with full details of the privileges on arrival at the hotel.

All-inclusive

All-inclusive

The Hyatt Ziva Cancun all-inclusive programme includes the following:

  • Dining at a variety of à la carte and buffet restaurants and innovative food carts
  • Unlimited cocktails, spirits, beer, wine and soft drinks served throughout the resort, plus brewmaster, tequila and wine sommeliers to guide tastings
  • 24-hour in-suite dining
  • Unique daily and nightly activities (including themed parties, yoga classes and pool games for all ages)
  • Live entertainment
  • All resort taxes, gratuities and Wi-Fi access included

Details may be subject to change. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Dining

Dining

La Bastille

  • French cuisine
  • Serves dinner
  • Adults-only
  • Dress code: Casual-formal

El Mercado

  • International cuisine
  • Serves breakfast, lunch and dinner, buffet style
  • Dress code: Dry casual at breakfast and lunch, casual-formal at dinner

The Moongate

  • Asian cuisine, from dim sum to stir-fry and teppanyaki
  • Serves dinner
  • Dress code: Casual-formal

Tradewinds

  • Casual grill during the day, classic steakhouse at night
  • Dress code: Dry casual during the day, casual-formal at dinner

Lorenzo’s

  • Italian cuisine
  • Serves lunch and dinner
  • Dress code: Dry casual at lunch, casual-formal at dinner

Habaneros

  • Delicious tacos and fresh ceviches
  • Serves lunch
  • Dress code: Dry casual

Chevy’s

  • Classic American diner
  • Serves lunch
  • Dress code: Dry casual

Chef’s Table

  • Six-course tasting menu
  • Serves dinner
  • Reservations required
  • Dress code: Casual-formal

Tres Cervaza’s

  • Sports bar
  • Serves wings and handcrafted beer

Pasteles

  • Serves sweet treats including ice cream, pastries, cotton candy and more

Casa Del Café

  • Serves pastries and snacks

Healthy Juana’s Smoothies

  • Fresh blends of fruits, veggies, milks and seeds

Club Lounge

  • Serves snacks
  • Exclusive to Club members

Food Carts

  • Food carts serving delights such as tacos, burgers, fresh fruit and sweet crepes around the pool and beach areas

24-hour room service and candlelit dinners at the private pier are also available (upon request, local charge).

Offer Details

Up to 15% Off

Up to 15% Off
Up to 15% Off when travelling between 13/01/2026 - 21/12/2026.

All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required room type or board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.
**Blackout Dates Apply


More offers may be available, please search your preferred dates for the latest offers
Hotel Reviews
Google Logo 4.5 Google reviews (7376)
Everton Negresiolo
★★★★★ Excellent family experience We’ve just returned from a stay at Hyatt Ziva Cancun, and the experience was excellent from start to finish. The location is great, and the beach is a real highlight — beautiful, clean water and very pleasant for swimming. Our kids had a great time, with well-designed facilities and activities that truly work for families. The food deserves special mention. All the restaurants offered very good quality and variety, which is not always the case with all-inclusive resorts. A special thanks to the Executive Chef, Arturo from Argentina, who clearly sets a high culinary standard throughout the hotel. Service was consistently friendly, efficient, and welcoming. Housekeeping and cleanliness across the rooms and common areas were impeccable throughout our stay. This is a hotel that delivers exactly what it promises: comfort, great service, and a consistently excellent experience for both adults and children. We would definitely return and highly recommend it.
Jennifer Morris
This was our first AI experience as a family of 4 (two kids ages 1 and 7) and we truly felt like we were on vacation. Every single employee was so kind and warm and accommodating (shoutouts to Aracely at our daily breakfast table, Cesar who helped book me a spa treatment, and German for the 10/10 spa experience!!) The rooms and property as a whole were extremely clean. The spa far exceeded my expectations and my husband was able to enjoy the sauna, steam room, cold plunge experience as well and loved it. The pools and beaches were pleasant and clean, never chaotic, and the food was good. My oldest daughter really enjoyed the 8pm shows and dessert shop. We don’t typically travel to the same place twice but we intend to come back next winter for a lovely retreat in the sun. Highly recommend!
Serge Kozhukhar • Real Estate Advisor
We had an amazing family stay at Hyatt Ziva Cancún. From start to finish, everything exceeded our expectations. The service is truly one of the best in the Caribbean—attentive, warm, and genuinely caring, especially when traveling with family. The food was outstanding across the resort. Every meal felt thoughtfully prepared, but the highlight was the French restaurant, which delivered an exceptional dining experience. The flavors, presentation, and service were top-tier. Also worth mentioning: the ceviche was incredible, fresh and perfectly balanced. Beautiful property, great atmosphere, and an overall seamless experience. This is a resort we would absolutely return to and confidently recommend to families looking for both relaxation and excellent hospitality.
Justin Harcrow
Had a great time this week. Best quality of the resort are the employees. Only saw one employee who was not attentive behind the bar at the sports bar. My daughter asked for a virgin Pina Colada and showed her arm band. He definitely put alcohol in it but thankfully she tasted it and gave it to us to verify. The room was okay, not the best I've been in but you shouldn't be in there much. The beds were nice. I'm not sure we would go back, due to the price, but it was a great experience to take the wife and 3 kids to.
Meg Henry
ABSOLUTELY BOOK THIS RESORT IMMEDIATELY!! Truly the best vacation ever. The Hyatt Ziva Cancun exceeded all expectations. The resort itself is GORGEOUS and perfectly situated on the tip of the peninsula, surrounded by turquoise water and white sand on 3 sides. A complete paradise. A group of 9 of us spent a week here for my mother-in-law's 70th birthday celebration and it was pure magic. On top of the location and the resort itself, the staff at Hyatt Ziva Cancun were incredible. Each member I interacted with was professional, friendly, polite, and accommodating. Special shout out to Omar, our cabana attendant for the week, who went above and beyond to make sure our group of 9 had everything we could have ever possibly wanted. Also shout out to Michelle & Eddy, who ran some SUPER fun games and activities around the pool area and had our kids (and us!) entertained the whole time. The resort is very well-staffed, which is a pleasant change from a different all-inclusive I have been to in Cabo. Hyatt Ziva Cancun puts the GUEST EXPERIENCE first, rather than just what it easiest/best for the hotel. For instance, you have many different food options available to you 24/7, as well as unlimited fresh, clean pool towels available near all the pool areas. No wristband needed, no trading in one towel at a time for a fresh one, no inconveniences for the guest whatsoever. Any resort that can make a group of 9 people ages 3-71 feel happy, entertained, relaxed, and satiated is definitely an A+ in my book! We cannot wait to return in the future. I will make it my mission to spread the word about how amazing this resort is! If you are considering a trip to Cancun, look no further - you have truly found the very best spot!!
More...

BEST PRICE FROM Flight & Hotel
£1859pp
Feb 2026
£2139pp
All Inclusive
Mar 2026
£2559pp
All Inclusive
Apr 2026
£2009pp
All Inclusive
May 2026
£1869pp
All Inclusive
Jun 2026
£1979pp
All Inclusive
Jul 2026
£2069pp
All Inclusive
Aug 2026
£2009pp
All Inclusive
Sep 2026
£1859pp
All Inclusive
Oct 2026
£1879pp
All Inclusive
Nov 2026
£1879pp
All Inclusive
Dec 2026
£1869pp
All Inclusive
Jan 2027
£2549pp
All Inclusive
Feb 2027
£2339pp
All Inclusive
Apr 2027
£2609pp
All Inclusive
May 2027
£2459pp
All Inclusive

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