Hyatt Ziva Cancun

Facilities

• Swimming pools (including an adults-only rooftop infinity pool)
• Children’s waterpark
• Restaurants
• Bars
• Fitness centre
• Spa (local charge)
• Hot tubs
• Sauna (local charge)
• Steam bath (local charge)
• Kids club
• Daily and nightly activities
• Yoga classes
• Pool games
• Themed parties
• Live entertainment
• Beauty salon (local charge)
• Concierge
• Meeting rooms and facilities
• Wedding and event services

*Please note that charges may apply to some activities and for the use of some facilities.

Turquoize

Hyatt Ziva Cancun offers the exclusive Turquoise adults-only experience, including the following:

• Adults-only beachfront suites featuring balconies with private hot tubs
• VIP check-in, check-out and reception area
• Butler and concierge services
• Exclusive access to rooftop infinity pool with ocean views and Punta Vista bar

Please note that details, including times and benefits, may be subject to change. You will be provided with full details of the privileges on arrival at the hotel.

Club Level

Guests staying in Club Level rooms are entitled to the following benefits:

• Private check-in and check-out in an exclusive area with concierge services
• Butler services for Club Ocean Front Master, Club Two-Bedroom Oceanfront and Presidential Suites
• Minibars restocked daily with water, beer, soft drinks and upgraded snacks
• Exclusive Club Level lounge featuring premium drinks, appetisers, continental breakfast, table games and Wi-Fi
• Best views from the suites in the exclusive Club Level
• Complimentary domestic and international phone calls to USA and Canada via Hyatt Ziva Cancun App for Club Ocean Front Master, Club Two-Bedroom Oceanfront and Presidential Suites

Please note that details, including times and benefits, may be subject to change. You will be provided with full details of the privileges on arrival at the hotel.

All-inclusive

The Hyatt Ziva Cancun all-inclusive programme includes the following:

• Dining at a variety of à la carte and buffet restaurants and innovative food carts
• Unlimited cocktails, spirits, beer, wine and soft drinks served throughout the resort, plus brewmaster, tequila and wine sommeliers to guide tastings
• 24-hour in-suite dining
• Unique daily and nightly activities (including themed parties, yoga classes and pool games for all ages)
• Live entertainment
• All resort taxes, gratuities and Wi-Fi access included

Details may be subject to change. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Dining

La Bastille

• French cuisine
• Serves dinner
• Adults-only
• Dress code: Casual-formal

El Mercado

• International cuisine
• Serves breakfast, lunch and dinner, buffet style
• Dress code: Dry casual at breakfast and lunch, casual-formal at dinner

The Moongate

• Asian cuisine, from dim sum to stir-fry and teppanyaki
• Serves dinner
• Dress code: Casual-formal

Tradewinds

• Casual grill during the day, classic steakhouse at night
• Dress code: Dry casual during the day, casual-formal at dinner

Lorenzo’s

• Italian cuisine
• Serves lunch and dinner
• Dress code: Dry casual at lunch, casual-formal at dinner

Habaneros

• Delicious tacos and fresh ceviches
• Serves lunch
• Dress code: Dry casual

Chevy’s

• Classic American diner
• Serves lunch
• Dress code: Dry casual

Chef’s Table

• Six-course tasting menu
• Serves dinner
• Reservations required
• Dress code: Casual-formal

Tres Cervaza’s

• Sports bar
• Serves wings and handcrafted beer

Pasteles

• Serves sweet treats including ice cream, pastries, cotton candy and more

Casa Del Café

• Serves pastries and snacks

Healthy Juana’s Smoothies

• Fresh blends of fruits, veggies, milks and seeds

Club Lounge

• Serves snacks
• Exclusive to Club members

Food Carts

• Food carts serving delights such as tacos, burgers, fresh fruit and sweet crepes around the pool and beach areas

24-hour room service and candlelit dinners at the private pier are also available (upon request, local charge).