Holiday Ao Nang Beach Resort, Krabi

Liety Pina

My experience at Holiday Ao Nang Beach Resort, Krabi was very disappointing and, in my opinion, it is not worth the price. The biggest issue was that every morning at around 8:00 a.m., a bell is rung for guests who wish to pray. I fully respect all religions and cultures, but I also believe a hotel should respect every guest's right to rest. If you're on vacation and hoping to sleep in, this can be quite disruptive. I also felt that the hotel is primarily geared toward Indian tourists. While there is nothing wrong with that, the food options were heavily focused on that audience. The breakfast and dining choices were repetitive and offered very little variety for guests with different tastes. Overall, the facilities, service, and overall experience did not meet the standards of a five-star hotel. In my opinion, this is closer to a three-star property. The location is good, but it does not make up for the high price or the disappointing experience. I would not stay here again and would not recommend it to anyone looking for a true five-star resort or a peaceful, relaxing vacation.

David Armstrong

Great stay overall — much better than some older reviews suggest Despite some of the older negative comments I’d read before arriving, our stay here was genuinely excellent. The hotel is high quality, the grounds are well kept, and the swimming pools are a real highlight. The pool bar is also priced reasonably for a resort — no surprises there. What we loved - Fantastic pools with plenty of space - Clean, modern facilities - Good value pool bar - Overall atmosphere much better than expected What could be improved - Garden View Rooms & Noise: The noise from the beachfront bars is real. You can’t fully escape the “doof‑doof” music, but it does stop around 23:00–00:00. Earplugs definitely help. - Room Cleaning: Housekeeping was unusual — rooms weren’t cleaned until around 17:00–18:00, which is odd when you’ve been out all day. - Breakfast Crowds: To avoid queues, 08:00 is the latest you can go without waiting. When it gets busy, the bacon mysteriously disappears — ask the egg station and they’ll sort you out. - Guest Behaviour: The hotel is attracting a wider mix of travellers lately. Some guests travelled in large groups, were quite loud, and had different cultural habits (e.g., filming others, eating with hands for main meals, sharing rooms with many people). Our neighbours had around a dozen pairs of shoes outside and were very noisy. Overall A great stay and absolutely worth considering if you’re planning a trip to Ao Nang. The positives far outweigh the negatives, and with a few tweaks this could easily be one of the best family‑friendly resorts in the area.

Shiri Agassi

I was pleasantly surprised by this resort. I was a bit worried after reading some recent reviews, but we had a great stay with no issues at all. The hotel is modern and well maintained, and everything felt clean. The reception team were fantastic—they sorted us out with interconnected rooms, which was super helpful. All the staff were friendly and welcoming. We happened to be there during Songkran, which made it extra fun. The hotel put on nice activities and a special dinner, which we really enjoyed. Pools were clean, and the location is great—easy walk to the night market. Only small downside was a bit of noise from nearby places late at night, but honestly it didn’t bother us much. Would definitely stay again.

Ayelet Grossinger

The room are nice but now new. The service at the restaurant was very slow, but the food was good. Breakfast was ok. The coffee wasn't good at all. It was very hot at the restaurants without any fans. The pool and the water slides were very nice, but not shaded at all. The rooms we stayed in required a lot of walking to the pool and to the restaurants, even though they were "pool view rooms", so it wasn't very convenient with the kids. The kids club was very nice.

Alena K

Unfortunately, our experience at this hotel has been extremely disappointing from the very beginning. We originally booked a garden view room, expecting a peaceful and pleasant stay. Instead, the hotel “upgraded” us to a room facing the swimming pool, where children were constantly screaming from morning till evening. This was not an upgrade at all — it was noisy and stressful. The room itself was old, worn out, and uncomfortable. The air conditioner was barely working, and the room was extremely hot. We stayed there for almost three hours before finally going to the reception to complain, as it was impossible to rest. Only then were we informed that the room we had actually booked — which turned out to be newer and with a much nicer view — had already been given to other guests. This is completely unacceptable and unprofessional. The next day, we were told we had to check out at 12:00 and wait until 15:00 to move into the correct room. Being forced to sit around for three hours during a vacation is not reasonable. After a long argument, they finally allowed us to move earlier — but this situation should never have happened. The service continued to be poor: Our room key stopped working, and when we went to reception tired in the evening, the staff looked annoyed rather than helpful. In the restaurant, we asked for our food to be brought in 30 minutes so we could take a shower first. Instead, the food arrived in five minutes, completely ignoring. Breakfast was another big disappointment. There was almost nothing edible, very limited choice, and poor quality. Only the watermelon was acceptable. No green tea in the room, no coffee machine — very basic amenities missing for a hotel that claims to offer comfort. Overall, this hotel feels closer to a 3 star experience, not a proper resort stay. Poor organization, bad service, noise, outdated rooms, and extremely weak food quality. Only location is good