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  Back Home Destinations Caribbean Mexico Hard Rock Hotel Riviera Maya   
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Located In: Mexico

Hard Rock Hotel Riviera Maya

Google Logo 4.6 Google reviews (19050)
Best Price From £1509pp
Jul 2026
£1749 pp
All Inclusive
Aug 2026
£1699 pp
All Inclusive
Sep 2026
£1509 pp
All Inclusive
Oct 2026
£1699 pp
All Inclusive
Nov 2026
£1569 pp
All Inclusive
Dec 2026
£1519 pp
All Inclusive
Jan 2027
£2049 pp
All Inclusive
Feb 2027
£1939 pp
All Inclusive
Mar 2027
£1959 pp
All Inclusive
Apr 2027
£1839 pp
All Inclusive
May 2027
£1829 pp
All Inclusive
Jun 2027
£1889 pp
All Inclusive
Jul 2027
£2229 pp
All Inclusive
Aug 2027
£2279 pp
All Inclusive
Sep 2027
£1969 pp
All Inclusive
Up to 23% Off, $200 Resort Credit per day & Kids Stay Free*
Overview
Accommodation
Facilities
Heaven Benefits
All-Inclusive
Dining
Offer Details
Hotel Reviews
More...
Overview

Overview

With a show-stopping location on Mexico’s stunning Riviera Maya coastline, the Hard Rock Hotel Riviera Maya has star appeal in abundance. Whether you’re craving uninterrupted tropical relaxation in the adults-only section or family-friendly fun i...

With a show-stopping location on Mexico’s stunning Riviera Maya coastline, the Hard Rock Hotel Riviera Maya has star appeal in abundance. Whether you’re craving uninterrupted tropical relaxation in the adults-only section or family-friendly fun in the sun, this stylish all-inclusive complex caters for all tastes and ages with sensational facilities, including a fabulous waterpark, cool accommodation and irresistible dining options. So, prepare to hit a holiday high note with a phenomenal stay at the ultimate rock retreat on the sun-drenched shores of Mexico.

Distance from the nearest beach

The Hard Rock Hotel Riviera Maya boasts its own private white sand beach.

Distance from the airport

The Hard Rock Hotel Riviera Maya is approximately 76km away from Cancun International Airport.

Pools
Restaurant
Bar
Gym
Beach
Shuttle
Spa
Wifi
Kids Club
Adults-Only
For Families
Waterpark
Click to read more
Accommodation
Deluxe Gold (Hacienda Adults and Kids)
  • Balcony with hammock and garden view
  • King-sized bed or 2 double beds
  • Bathroom with shower and amenities
  • Hydro spa tub
  • Complimentary Wi-Fi
  • Satellite TV
  • Air conditioning
  • Telephone
  • Safe
  • Bluetooth alarm clock radio
  • Minibar (stocked with sofa, juice, bottled water and domestic beer)
  • Coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • 24-hour room service
  • Turndown service
Deluxe Partial Ocean (Hacienda Adults and Kids)
  • Balcony with hammock and garden view
  • 2 double beds
  • Bathroom with shower and amenities
  • Hydro spa tub
  • Complimentary Wi-Fi
  • Satellite TV
  • Air conditioning
  • Telephone
  • Safe
  • Bluetooth alarm clock radio
  • Minibar (stocked with sofa, juice, bottled water and domestic beer)
  • Coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • 24-hour room service
  • Turndown service (upon request)
Deluxe Gold (Heaven Adults Only)
  • Balcony with hammock and garden view
  • 2 double beds
  • Bathroom with shower and amenities
  • Hydro spa tub
  • Complimentary Wi-Fi
  • Satellite TV
  • Air conditioning
  • Telephone
  • Safe
  • Bluetooth alarm clock radio
  • Minibar (stocked with sofa, juice, bottled water and domestic beer)
  • Coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • 24-hour room service
  • Turndown service (upon request)
Deluxe Swim-Up (Heaven Adults Only)
  • Direct access to semi-private swimming pool
  • Balcony with garden view
  • King-size bed
  • Bathroom with shower and amenities
  • Hydro spa tub
  • Complimentary Wi-Fi
  • Satellite TV
  • Air conditioning
  • Telephone
  • Safe
  • Bluetooth alarm clock radio
  • Minibar (stocked with sofa, juice, bottled water and domestic beer)
  • Espresso/American coffee maker
  • Bathrobes and slippers
  • Hairdryer
  • Iron and ironing board
  • 24-hour room service
  • Turndown service (upon request)
Facilities

Facilities

  • Swimming pools, including adults-only pools
  • Private beach, including adults-only area
  • Waterpark
  • Gym
  • Adults-only spa
  • Golf
  • Complimentary Wi-Fi
  • Land sports
  • Outdoor courts
  • Kids’ club
  • Gaming lounge
  • Weddings and honeymoon venue
  • Business centre
  • Daytime and evening entertainment
  • Music lab
  • Restaurants, including adults-only restaurants
  • Bars, including adults-only bars
  • Shops
  • Beauty salon
  • Yoga temple
  • Lobby
Heaven Benefits

Heaven Benefits

Guests staying in adults-only Heaven rooms are entitled to the following:

  • Exclusive accommodation
  • Access to adults-only Eden pool area (including a private swimming pool, cabanas with full service, entertainment and swim-up bar)
  • Access to adults-only Eden beach and Jacuzzi
  • Access to adults-only Faro restaurant
  • Priority reservations at UMO and WAI restaurants

Please note that details, including times and benefits, may be subject to change without notice. You will be provided with full details of the benefits on arrival at the hotel.

All-Inclusive

All-Inclusive

The Hard Rock Hotel Riviera Maya all-inclusive programme includes the following:

  • Luxury accommodation
  • Unlimited casual and a la carte dining
  • Unlimited beverages
  • Complimentary Wi-Fi
  • 24/7 room service
  • Land sports
  • Use of fitness centre and jogging track
  • Pool and beachside service
  • Daily activities
  • Evening entertainment
  • Complimentary parking
  • Unlimited phone calls to US and Canada
  • Private function concessions
  • Gratuities included

Please note that details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Dining

Dining

The Market

  • International buffet
  • Dress code: Casual

Pizzeto

  • Pizzas and pasta
  • Dress code: Casual

Frida

  • Mexican cuisine
  • Dress code: Casual

Zen

  • Asian cuisine
  • Dress code: Casual

Cafetto

  • Continental breakfast and snacks

Float

  • Snacks and cocktails

Toro

  • Steaks and a la carte dishes
  • Dress code: Casual

Ciao

  • Italian a la carte specialties
  • Family Friendly
  • Dress code: Casual

Le Petit Cochon

  • French food
  • Family Friendly
  • Dress code: Casual

Dive

  • Snacks
  • Family Friendly

WAI

  • Thai cuisine
  • Adults only
  • Dress code: Fine dining casual

UMO

  • Mexican Yucatan cuisine
  • Adults only
  • Dress code: Fine dining casual

Faro Gastro Market

  • International cuisine
  • Serves breakfast and lunch, buffet style
  • Exclusive for Heaven guests
  • Adults only
  • Dress code: Casual

La Isla

  • Seasoned burgers, fries and American style desserts
  • Dress code: Casual

Gallos

  • Mexican Cuisine
  • Family friendly
  • Dress code: Casual
Offer Details

Up to 23% Off, $200 Resort Credit per day & Kids Stay Free*

Up to 23% Off, $200 Resort Credit per day & Kids Stay Free*
*Up to 23% Off, Kids under 12 stay free and Enjoy $200 Resort Credit towards spa, beauty & golf when travelling between 08/07/2026 - 20/12/2027.

All discounts, offers and upgrades are already applied to the applicable prices, rooms and boards shown, please ensure you select your required board basis at the time of booking. For example, if there is a board upgrade from 'Half Board' to 'Half Board Dine Around' available for your selected dates, please select 'Half Board Dine Around' as your chosen board basis.

Minimum 5 nights apply. **Blackout Dates Apply
Hotel Reviews
Google Logo 4.6 Google reviews (19050)
Cosmina Plesa
Our stay was absolutely amazing! The staff were incredibly friendly and our room was spotless, clean and always tidy. Whenever we needed anything, our requests were handled quickly and efficiently 😍 A special thank you to the concierge team, especially Aimee, who was kind very helpful and friendly. She went above and beyond to organise a wonderful surprise for our 10th wedding anniversary, which truly exceeded our expectations. Her thoughtfulness made our celebration even more special. The service throughout our stay was exceptional. We couldn't have asked for a better experience and will definitely be coming back. Thank you to everyone for making our anniversary so memorable! ❤️
Sheridan McCormack
We had the absolute pleasure of having Paola and Moises as our butlers during our stay, and they truly made our entire experience unforgettable. From the moment we arrived, they were warm, attentive, and incredibly professional. Paola was so thoughtful and detail-oriented she anticipated our needs before we even had to ask. Moises was equally amazing, always ensuring everything ran smoothly and that we felt completely taken care of. Whether it was arranging reservations, checking in on us throughout the day, or adding those extra special touches that made our stay feel personalized, they went above and beyond in every way. What stood out most was how genuine they both are. You can tell they truly care about their guests and take pride in what they do. Their kindness and dedication made our trip extra special, and we are so grateful for them. If you are lucky enough to have Paola and Moises as your butlers, you are in the best hands. They deserve all the recognition and praise 10/10 service!
Leora Sharg
Beautiful property, amazing service. Vice City was great, the water park was better than paradisus Riviera Maya. Unfortunately the only downside is there's no real beach, only small lagoons. The red lobby restaurant Isla has an indoor brick oven with NO VENTILATION. It's the silliest thing. The entire restaurant smells like smoke, smoke gets caught in all your hair and clothes. Other than those two we really enjoyed our stay. The shows are top notch (not Broadway but you get it..) Special shout out to; Norma with the lovely smile. Aimee and Brenda from the concierge We will probably go back to other hard rock locations in the future Thank you
Maria
We had one of the best vacation experiences, as this hotel truly lived up to our expectations. We always received excellent service from the staff whenever we needed assistance resolving an issue or simply required services across the various areas—including the restaurants, pool, courtyards (Red and Blue), café, and bar, We would like to highlight the service provided by Ms. Angela (waitress in the Blue and Red Patio). We experienced some issues with transportation and a tour we took to Isla Mujeres, but fortunately, the general manager handled the situation, providing us with quick and effective solutions: We were moved to a different room to compensate for these incidents, and we were much more comfortable. Overall, we were satisfied with the daily attention we received; the staff would call or write to us to ensure we were getting the best possible care. Thank you very much!
sarah lavigne
We loved our stay once again at the Hard Rock Hotel Riviera Maya. A few things that continue to stand out are the incredible customer service at the pools, cafes, and restaurants. We especially loved our time with Kevin, Pablo, and Mateo at Frida, and absolutely adored Gaby (server) and Maria, the manager at Faro. Everyone was so welcoming and attentive and truly helped make our trip special. The food was great, the hotel was generally very clean and open, and we had a wonderful time overall. We especially loved seeing Pancha, the resort cat, during our stay and look forward to hopefully seeing her again on future visits. She brought so much joy to guests and staff alike and truly added to the warm and welcoming atmosphere of the resort. A couple recommendations we have: it would be nice if freshly sliced avocados were available at breakfast in addition to the guacamole, as some guests may prefer fresh avocado slices. My boyfriend also mentioned it could be fun to have an option for guests to select rock music at the bars, similar to a TouchTunes style setup. Overall, another amazing stay and we cannot wait to return.
More...

BEST PRICE FROM Flight & Hotel
£1509pp
Jul 2026
£1749pp
All Inclusive
Aug 2026
£1699pp
All Inclusive
Sep 2026
£1509pp
All Inclusive
Oct 2026
£1699pp
All Inclusive
Nov 2026
£1569pp
All Inclusive
Dec 2026
£1519pp
All Inclusive
Jan 2027
£2049pp
All Inclusive
Feb 2027
£1939pp
All Inclusive
Mar 2027
£1959pp
All Inclusive
Apr 2027
£1839pp
All Inclusive
May 2027
£1829pp
All Inclusive
Jun 2027
£1889pp
All Inclusive
Jul 2027
£2229pp
All Inclusive
Aug 2027
£2279pp
All Inclusive
Sep 2027
£1969pp
All Inclusive

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