El Karma Aqua Beach Resort

saiqa saleem

our recent stay at El Karma Aqua Beach Resort. My family of six stayed at your hotel from 10th February 2026, and unfortunately our experience was extremely disappointing. Firstly, the cleanliness of the rooms and bathrooms was unacceptable. The rooms were dirty upon arrival, and we discovered bed bugs in the beds. Both myself and my children were bitten during the night, which caused discomfort and distress throughout our stay. Secondly, the hotel facilities and services did not match what was advertised on your website. The BBQ restaurant was closed during our stay, and only the main restaurant was open. The food lacked variety and was repetitive every day. Additionally, several of the water slides were not working. For the slides that were operating, there were not enough floats available. We had to wait approximately 45 minutes to get a float, and when we finally received one, the handles were broken and some were not properly inflated. The overall condition and service of the hotel do not reflect a 4-star rating as advertised. In our opinion, the standard was far below what we expected and paid for. This was meant to be a family holiday, but instead it caused stress and disappointment. I would appreciate a full investigation into this matter and appropriate compensation for the poor experience we encountered.

Yasmin Magdouch

My experience was really good. The food was nice and the drinks were good too. I had lots of fun at the swimming pools and played with friendly cats. The animation team was really friendly. Sam the tunisian guy was very kind, funny, welcoming, helpful, amazing and entertaining. He lighted up our whole experience with his big smile. The hotel was very friendly and welcoming. Samah was very helpful and kind. I really recommend this hotel for families.

Christina Johnsen

The food was average. Room service Kept leaving 2 towels when there was 3 of us, gym opened at 10am, booze was awful paid all inclusive spent more on alcohol in the other bar, pestered every day 4/5 times for massage etc, no night time entertainment except y Christmas Eve and New Year’s Eve, entertainment staff did morning Dane one and afternoon one looked bored, nothing for teens. Staff were lovely. Will not be returning.

Steven Jolliffe

Rating: 4 out of 5 stars Review text We spent a wonderful week at El Karma Aqua Beach Resort in Hurghada over the winter season, and overall it was a fantastic family holiday with guaranteed sunshine, plenty of activities for the kids, and a beautiful beachfront location. The good stuff: The resort is kept very clean and tidy throughout – rooms were serviced daily, everything felt fresh, and the pools (there are several) were spotless. The pool closest to the hotel is heated, which was a lifesaver in the cooler evenings. The water slides were an absolute highlight – crazy fun and the kids couldn't get enough of them; no long waits either. The private beach is stunning with soft sand and crystal-clear water right off the pier. Walking out on the pier in the morning was magical – the sea was so transparent it felt like glass. Rooms are spacious, beds super comfy, hot water reliable every day, and no annoying sales pressure ( but make sure at the towel station you get a red flag or you will be disrupted time and time again ) The juice bar by the pool was a nice touch – we got a bundle of 10 drinks for about £20, perfect for refreshing breaks. The animation team did a good job with what they had (though it felt a bit limited – maybe due to off-peak season). Food in the main restaurant was lovely – varied enough that you didn't go hungry, even if it repeated somewhat day-to-day. The à la carte restaurant option (one free meal included) was a welcome change, though drinks there cost extra. The downsides: At around 12 years old, the resort could use a refresh in the rooms – they're functional and clean but feel a bit dated (nothing major, just more modern updates would elevate it). Beer is the local bottled "Five Star" variety with a slight odd aftertaste that took a few days to get used to; soft drinks like Coke tasted fine (not sure if fully local). Evening entertainment started quite late – mini disco and shows were past typical family bedtime for young kids. Sunbed situation can get competitive, especially with some guests (Russians in our experience) reserving spots early or crowding – we had a couple of minor disagreements but nothing too bad. Snorkeling off the pier was disappointing – not as much fish life as we'd hoped, so it was hit-or-miss. Things to be aware of: Avoid using Uber/taxis to town – drivers often ask you to cancel the app ride on arrival, demand cash, and leave you uninsured. Better to refuse and report it. Small tips (£5 equivalent) to your room cleaner and waiter go a long way – we found it helped secure better pool seats and extra attention on room cleaning. All in all, this is a great family hotel if you're after sun, sea, slides, and relaxation without breaking the bank. The staff were okay – some smiling and helpful, others more neutral – but nothing ruined the vibe. A little more friendliness across the team and a room update would make it even better, but we had a brilliant time and would happily return for another dose of Red Sea sunshine. Would recommend for families with kids who love pools and beach time! 🌴🏊‍♂️

Yasmin Parekh

Very disappointing stay – would not return. This hotel is not as shown in the pictures and feels more like a one-star hotel. It’s very isolated, around 40 minutes from Hurghada, with nothing nearby. Cleanliness was a major issue: rooms were dusty on arrival, sheets not changed daily, bathrooms dirty with bad smells, tubs not cleaned, drains smelling, and public toilets were disgusting. We booked two rooms and both had the same problems. Staff were aware of the issues but nothing was properly fixed, even after two weeks of complaints. Communication was poor and management did not seem to care. My daughter has asthma and immediately started coughing due to dust; the hotel showed no concern. Mosquitoes everywhere. Swimming pool was dirty and not maintained. “All inclusive” is misleading – you have to pay for water bottles and Wi-Fi ($12 per week). Food choices were very limited, bland, and queues were long. Several restaurants were closed, and facilities felt segregated. Sea-view rooms have no lift and are far from the restaurant, unsuitable for anyone with disabilities; we were forced to downgrade our room. Overall, unsafe, unhygienic, poorly managed, and not worth the money. I would not recommend this hotel.