BLUESEA Costa Jardin & Spa

Arun Singh Rawat

Just checked in and was immediately hit by an overpowering, revolting bleach smell in the room – like mould had a party and never left. The kind of stench that sticks to your clothes and makes you feel dirty just breathing. The mattress is a complete disaster. You can literally feel every single broken spring digging into your back. The slightest movement and the whole bed starts creaking and groaning like an old rusty gate in a horror movie. Impossible to get any sleep. When I went to reception to report the problem , said “we can’t do anything about it” with zero interest or apology. That was the moment I realised this place has completely given up on basic standards. Filthy smell, torturous bed, zero customer care. One of the worst hotel experiences I’ve ever had. Save your money and your sanity – stay literally anywhere else.

Kamila Misia

We highly recommend this hotel. The food is delicious, everything is fresh and varied. The view from the top of the hotel is amazing, the pool is amazing, clean, and the jacuzzi is amazing. The best part is the park with classical music. You can grab a drink from the bar and enjoy this place, like in paradise in the botanical garden. The manager is very nice, positive, open-minded, and there are great shows in the evenings. We will definitely be back.🤩🌵🌴🫶🥂❤️ We love this place 😍❤️missing

saffron jones

Lovely hotel, very happy with what we got for the price. The food was delicious, though not the biggest choice, so if youre a fussy eater you may struggle. The animation team were great fun, we were very impressed with the free activities offered (archery and shooting being our favourite). The only negatives would be our bathroom had an interesting smell coming from it all week, even after being cleaned, the walls are very thin, so if youre a light sleeper you may struggle. Also they don't really give you any information when you check in, but thankfully id read lots of reviews before going so knew roughly what was going on and where. All the staff were super lovely, definitely a great price for the stay.

Charnie Kirk

The hotel overall I would say is very dated. Lots of the furniture was stained and in need of an update but it was exceptionally clean. Our room had some mould in the mastic and wasn’t large but it managed 3 beds and a sofa converted to a bed. The view was amazing, sunset and Teide every morning was glorious!! Most of the staff were lovely and helpful. We only encountered problems with the pool bar staff being snappy and a few in the dining area. Apologies to the chefs but we hated the food over all 3 meals. My children wouldn’t eat anything while we were there apart from toast and desserts so although we had forked out for all inclusive we also had to leave and purchase food elsewhere. My partner and I are not fussy at all but there wasn’t much that was appealing and you can only eat pizza and fries so many times before the thought of it turns your stomach. If you only want a base and then travel around I would say it’s generally okay. Pool was really good and the lifeguards were very attentive. We played tennis although our deposit wasn’t returned to us for some reason? Again this along with the crazy golf and chess was very dated in need of a refurb. The entertainment wasn’t really a hit with us but the smaller children seemed to really enjoy it. If you want to park at the hotel you have to pay a deposit for a FOB and then €10 per night but there were never any FOBs available. There was ample free parking around the hotel that suited us fine. Puerto De La Cruz is a beautiful town, would 100% recommend the area to anyone.

Amy Elizabeth

We arrived late in the evening after food had stopped being served but were given a packed lunch from reception which was welcome after a long day travelling. The room was nice and tidy upon arrival however we found the air con wasn't working, we weren't provided with toiletries the first night and the WiFi in the room was terrible leading to us being unable to use the TV. The room its self was a little outdated but a nice balcony with views over the pool area and mountains. Pool area was well maintained with plenty of sunbeds to choose from and a complimentary snack bar for all inclusive guests. The food was adequate with broad choice to suit all tastes however it seems some days the food was of better quality than others. Staff were welcoming and friendly however I feel as though we couldve been given more information on the services/activities on offer at the hotel as it was only on our 4th day that we found the minigolf/gardens ect. Overall I feel this hotel is good value for money but could do with some minor aesthetic improvements and better information given to guests in regards to what's on offer, would stay again.