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  Back Home Destinations Caribbean Mexico Barcelo Maya Palace   
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Located In: Mexico

Barcelo Maya Palace

Google Logo 4.9 Google reviews (52137)
Best Price From £1479pp
Oct 2026
£1689 pp
All Inclusive
Nov 2026
£1679 pp
All Inclusive
Dec 2026
£1699 pp
All Inclusive
Jan 2027
£1779 pp
All Inclusive
Feb 2027
£1779 pp
All Inclusive
Mar 2027
£1779 pp
All Inclusive
Apr 2027
£1609 pp
All Inclusive
May 2027
£1609 pp
All Inclusive
Jun 2027
£1569 pp
All Inclusive
Jul 2027
£1659 pp
All Inclusive
Aug 2027
£1479 pp
All Inclusive
Sep 2027
£1509 pp
All Inclusive
Oct 2027
£1609 pp
All Inclusive
Overview
Accommodation
Facilities
All-Inclusive
Premium Level
Dining
Hotel Reviews
More...
Overview

Overview

A spectacular world of tropical delights and 5-star luxury is waiting to be experienced at the magnificent Barcelo Maya Palace, on Mexico’s magical Riviera Maya. Located in the grounds of the Barcelo Maya Grand Resort complex, you can stay at thi...

A spectacular world of tropical delights and 5-star luxury is waiting to be experienced at the magnificent Barcelo Maya Palace, on Mexico’s magical Riviera Maya. Located in the grounds of the Barcelo Maya Grand Resort complex, you can stay at this fabulous hotel and enjoy the facilities, dining venues and hospitality on offer at 5. An ideal destination for travellers of all ages, this sublime all-inclusive retreat offers endless leisure and entertainment options, along with sumptuous accommodation and staggering natural surroundings. Whether you’re seeking total comfort and relaxation, fun for all the family, or a scintillating romantic retreat, the Barcelo Maya Palace ticks all the boxes and promises the holiday you’ve always dreamed of.

How far is the nearest beach?

The Barcelo Maya Palace is located next to the beach.

Distance from resort centre

A variety of activities and tours can be found within a short drive of the Barcelo Maya Palace.

Distance from airport

Cancun International Airport is approximately 79km away from the Barcelo Maya Palace.

Pools
Restaurant
Bar
Gym
Beach
Golf
Parking
Shuttle
Spa
Wifi
Kids Club
For Families
Waterpark
Click to read more
Accommodation
Junior Suite
  • Balcony/terrace
  • King-size bed or 2 double beds
  • TV
  • Sofa
  • Fan
  • Safe
  • Coffee machine
  • Mini bar, replenished daily with beer, soft drinks and water
  • Room service (local charge)
  • Iron and ironing board
  • Bathroom with bathtub and shower
  • Bathrobe
  • Slippers
Junior Suite Pool View Premium Level Room
  • Premium Level benefits
  • Balcony/terrace with pool views
  • King-size bed or 2 double beds
  • TV
  • Free Wi-Fi
  • Radio alarm clock
  • Sofa
  • Fan
  • Safe
  • Coffee machine
  • Mini bar, replenished daily with beer, soft drinks and water
  • Room service (local charge)
  • Iron and ironing board
  • Bathroom with bathtub and shower
  • Bathrobe
  • Slippers
  • Toiletries
  • Pillow menu
Junior Suite Oceanfront Premium Level
  • Premium Level benefits
  • Exclusive location
  • Balcony/terrace with pool views
  • King-size bed or 2 double beds
  • TV
  • Free Wi-Fi
  • Radio alarm clock
  • Sofa bed
  • Fan
  • Safe
  • Coffee machine
  • Mini bar, replenished daily with beer, soft drinks and water
  • Room service (local charge)
  • Iron and ironing board
  • Bathroom with bathtub and shower
  • Bathrobe
  • Slippers
  • Toiletries
  • Pillow menu
Family Junior Suite
  • Terrace
  • Living area
  • King-size bed
  • Separate bedroom with 2 single beds
  • TV
  • Sofa bed
  • Radio alarm clock
  • Air conditioning
  • Telephone
  • Fan
  • Safe
  • Coffee machine
  • Mini bar, replenished daily with beer, soft drinks and water
  • Iron and ironing board
  • Bathroom with shower
  • Hairdryer
  • Bathrobe
  • Slippers
  • Toiletries
  • Pillow menu
Premium Level Oceanfront Suite Room
  • Terrace
  • King-size bed or 2 double beds
  • TV
  • Wi-Fi
  • Living room
  • Radio alarm clock
  • Air conditioning
  • Fan
  • Desk
  • Safe
  • Coffee machine
  • Mini bar, replenished daily with beer, soft drinks and water
  • Iron and ironing board
  • Bathroom with shower
  • Hairdryer
  • Bathrobe
  • Slippers
  • Toiletries
  • Pillow menu
Facilities

Facilities

  • Swimming pools, plus access to the pools at the Barcelo Maya Beach, Barcelo Maya Caribe, Barcelo Maya Colonial and the Barcelo Maya Tropical
  • Children’s water park with slides and waterfall
  • Family water park (local charges)
  • Surf rider (local charge)
  • Dolphinarium
  • Children’s club
  • Fitness centre
  • Spa
  • Football field
  • Multi-sports court
  • Tennis courts
  • Paddle courts
  • 18-hole miniature golf course
  • Volleyball
  • Table tennis
  • Darts
  • Giant chess
  • Pool tables
  • Pool aerobics
  • Water polo
  • Snorkelling
  • Kayaking
  • Water tricycles
  • Windsurfing
  • Hobie cats
  • Scuba diving (local charge)
  • Jet skiing (local charge)
  • Fishing tours (local charge)
  • Nightclubs
  • Disco for teenagers
  • Theatres
  • A variety of restaurants, plus access to the buffet restaurants at the Barcelo Maya Beach, Barcelo Maya Caribe, Barcelo Maya Colonial and the Barcelo Maya Tropical
  • Bars and lounges, plus access to the bars at the Barcelo Maya Beach, Barcelo Maya Caribe, Barcelo Maya Colonial and the Barcelo Maya Tropical
  • Medical centre (local charges may apply)
  • Guest transportation service (8am to 2.30am)
  • Free parking
  • Laundry and ironing service
  • 24-hour reception
  • Business centre
  • Tour desk
  • Luggage storage
  • Concierge service
  • Babysitting service (local charge)
  • Shops
  • Chapel
  • Hairdresser/beauty salon
All-Inclusive

All-Inclusive

The Barcelo Maya Palace all-inclusive programme includes the following:

  • Breakfast, lunch and dinner in a wide variety of restaurants (all a la carte restaurants require prior reservation)
  • Unlimited national and a selection of imported drinks at an array of bars
  • Welcome cocktail
  • Access to 9 swimming pools
  • Towel and chair service at the beach and pool areas
  • Waiter service at the pool area (10.30am to 6pm)
  • 2 waterparks with slides and waterfalls (located at the Barcelo Maya Palace and Barcelo Maya Colonial hotels
  • Daily and nightly entertainment with activities for all ages
  • Barcy children’s club
  • Access to theatre for live shows and performances
  • Day and night time activities for adults and children
  • Nightclub for teenagers
  • Pool and giant chess
  • Guest transportation service (8am to 2.30am)
  • In-room mini bar stocked daily with bottled water, soft drinks and domestic beer
  • In-room coffee maker with bottled water, coffee and tea
  • Tennis
  • Multi-sports court
  • 18-hole miniature golf course
  • Gym
  • Activities programme
  • Non-motorised water sports
  • Tips and taxes included

Details may be subject to change. You will be provided with full details of the all-inclusive programme on arrival at the hotel.

Premium Level

Premium Level

Premium Level privileges include the following:

  • Personalised check-in and check-out in exclusive Premium Level area
  • Exclusive concierge service for Premium Level guests
  • Welcome gifts in rooms (petit fours and a bottle of sparkling house wine)
  • Pool towels in rooms
  • VIP mini bar, with soft drinks, water, domestic beer and snacks
  • Luxury toiletries
  • Turn down service
  • Priority restaurant reservations
  • Exclusive use of the Premium Level Lounge with use of newspapers, books, board games, international beverages, canapés, continental breakfast and free internet (7am to 11pm)
  • Premium drinks in all bars and restaurants
  • Free local calls
  • Free Wi-Fi access in allocated areas of each hotel (2 passwords per room, one device at a time)
  • Express laundry service at normal rate
  • Room service
  • 20 per cent discount at the spa and on beauty salon services
  • 10 per cent discount at the gift shop
  • Aromatherapy menu
  • Late check-out at no additional charge (subject to availability)
  • Bottle of aged 100% agave tequila (for 4-night minimum stays)
  • Logo Shop souvenir and a surprise gift for children under 12 years of age (for 4-night minimum stays)
  • Access to the hydrotherapy circuit at the spa, once daily for the entire duration of the stay

Details may be subject to change. You will be provided with full details of the Premium Level privileges on arrival at the hotel.

Dining

Dining

Mirador Buffet Restaurant

  • International cuisine

La Hacienda Buffet Restaurant

  • Mexican cuisine

Caribe Restaurant

  • Caribbean cuisine

Rodizio Restaurant

  • Brazilian cuisine

Brasserie Restaurant

  • French cuisine

Coral Grill Restaurant

  • Grill restaurant serving light buffets and sandwiches

*Guests also have access to the buffet restaurants at the Barcelo Maya Beach, Barcelo Maya Caribe, Barcelo Maya Colonial and the Barcelo Maya Tropical

Hotel Reviews
Google Logo 4.9 Google reviews (52137)
Debra
We are on our 10th day of a 10 day trip and our last meal is in the brasserie French restaurant. We’ve eaten here four times as it is our favorite. We want to give a shout out to our servers Carlos Yah and Reyi Campos who are so friendly and attentive, as well as the hostess Diana Merinero at the front door, who is always so welcoming. You must try the pistachio ravioli and the Lobster cappuccino soup at the Brasserie. We also love the lamb chops and the salmon. Congrats to chef Luis Mendoza for doing such a great job in the kitchen. We got him to come out and give us his recipe for the pistachio ravioli. On the whole, our stay here has been wonderful. We look forward to returning. We’ve been to many resorts in Mexico in the Caribbean and this is one of our favourites. We also recommend renting a cabana at the adult only pool. It’s calm, relaxing and beautiful. Last thing, we must say that the servers at the breakfast and lunch buffet, as well as the managers have all been so accommodating and lovely. They really do things right here at the Barcello Maya Palace!
Marie Rivera
I can’t even say how many times we’ve returned to Barceló because I’ve honestly lost count. I can tell you we’ve been coming here since it was simply Maya Beach back in 1999. The reason we keep coming back is simple—the staff continues to exceed our expectations every single visit. Everyone is genuinely kind, welcoming, and always goes above and beyond to make our stay memorable. If there’s ever a hiccup, it’s handled quickly and professionally. There are so many dining options and activities that you’ll never run out of things to do. And if your idea of the perfect vacation is simply relaxing, you’ll find countless beautiful spots to unwind and enjoy the stunning surroundings. We celebrated an early 40th anniversary with beautiful beach photos that I’d highly recommend doing. After all these years, Barceló still feels like our home away from home, and we look forward to returning again and again. (Shout out to Antonio & Reynaldo in the Carey lobby bar, Natasha with Aqua Fitness, Pablo Vargas outdoor photos and Iris Baez it’s always a pleasure to see you.)
Adriana Gaytan
What an incredible place to truly call a vacation! Our teens had the time of their lives, from the endless aquatic activities to the fun nightly shows; there was always something exciting to do. The views around the resort are absolutely breathtaking, and the food options were consistently delicious with so much variety to choose from. But what will truly bring us back is the outstanding service. Every staff member we interacted with was professional, kind, and genuinely committed to making our stay comfortable and memorable. Their warmth and attention made the entire experience feel personalized and effortless. This resort delivered everything we hoped for and more. Highly recommended for families looking for a beautiful, fun, and relaxing getaway. Thank you! The Moreno family
Franklin Monico Morales
I recently stayed at Barceló Maya Palace and, unfortunately, my experience did not meet the expectations of a five-star resort. The most concerning issue was safety. I had an accident on the rocks that required medical attention, but there was no medical staff available on site when we needed assistance. For a resort of this size, I believe immediate access to medical care should be a priority. Our room also had a cleanliness issue, as we found cockroaches inside. This was very disappointing and not what I expected from a luxury resort. Another concern was the entertainment. Some of the evening shows, such as the Madonna show, contained content that I did not consider appropriate for children under 13. However, there were no visible signs or warnings outside the theater informing families that the performance might not be suitable for younger audiences. Parents should be able to make informed decisions before entering. The check-in and check-out process was also poorly organized. There were long lines in the lobby, and there was no clear signage indicating which line was for check-in and which was for check-out, creating unnecessary confusion and delays. Finally, while there was a wide variety of food available, the overall quality and flavor did not live up to the standards I expected from a resort in this category. Although the property itself is beautiful and offers many amenities ( Coral restaurant manager was very helpful too) these issues significantly affected our stay. I hope the resort addresses them to improve the experience for future guests. FM
Mary Azhar
I would give this resort zero stars if I could. I honestly do not understand all the five-star reviews. We have stayed at many resorts in Cancun, and this was by far our worst experience. We paid extra for the Premium Level, but nothing about our stay felt premium. Food: The food was very disappointing. Even my kids did not like the ice cream. Restaurant reservations were almost impossible to get. You can only book 48 hours in advance, yet somehow the restaurants were already fully booked for the next five days. We also did not receive any noticeable priority or benefit from being Premium Level guests. Service: There was no poolside service. Every time we wanted a drink, we had to wait in a long line at the bar. Communication was also difficult because many staff members did not speak English, so we frequently had to use Google Translate. The staff member at the activity desk was especially rude. At 5:30 p.m., she refused to give my son a ball to play with because the desk was closing at 6:00 p.m. She did not provide any reasonable explanation. Rooms: The rooms were clean and comfortable, which was one of the few positive parts of our stay. Kids Club: My kids could not stay there for even an hour because they were so bored. It seemed like the staff mostly kept the children inside watching television instead of offering engaging activities. Also, be prepared to feel hot throughout the resort. There was little or no air conditioning in the lobby, theater, or elevators. The only place we could comfortably cool down was inside our room. Overall, we have visited many resorts in Cancun, and unfortunately, this was the worst one we have stayed at. We would not return or recommend it.
More...

BEST PRICE FROM Flight & Hotel
£1479pp
Oct 2026
£1689pp
All Inclusive
Nov 2026
£1679pp
All Inclusive
Dec 2026
£1699pp
All Inclusive
Jan 2027
£1779pp
All Inclusive
Feb 2027
£1779pp
All Inclusive
Mar 2027
£1779pp
All Inclusive
Apr 2027
£1609pp
All Inclusive
May 2027
£1609pp
All Inclusive
Jun 2027
£1569pp
All Inclusive
Jul 2027
£1659pp
All Inclusive
Aug 2027
£1479pp
All Inclusive
Sep 2027
£1509pp
All Inclusive
Oct 2027
£1609pp
All Inclusive

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