Al Seef Heritage Hotel Dubai, Curio Collection by Hilton

Vivek

A truly unique stay that blends authentic Emirati heritage with Hilton's comfort. The location in the Al Seef district by the creek is fantastic for exploring the old souks and taking abra rides. The room design with traditional arches and rustic finishes made us feel immersed in history. Service was friendly, and the breakfast had good variety. The only minor drawbacks were that some areas of the heritage building can feel a bit dim, and the pool is on the smaller side. Perfect for travelers seeking culture and charm over a typical glossy hotel experience.

Sandunika Perera

This place was incredible. I highly recommend it to anyone in Dubai looking for a quick getaway, and to tourists as well — it’s one of the best spots to stay. Right in the heart of Old Dubai, it feels like you’ve stepped into a completely different world. The rooms were elegant and spotless, and the staff were genuinely wonderful. A special shout-out to Preethi at reception — her kindness and energy truly stood out. Everyone I met was warm and welcoming. The food was great too, especially the breakfast buffet. I’d love to visit again — it was a memorable stay.

Rejwan Khan

I stayed for seven nights and here is my honest review. Overall, it was positive but please read the entire review. Service: Absolutely amazing! 5 stars - the person who stood out to me most was Yaseen as he was always smiling every time he saw us and went above and beyond to cater to our needs, even anticipating them before we asked. We would often get back to the hotel really late when the souq was closed and empty, and he would be waiting to drive us to our room with the buggy! He was absolutely brilliant and Hilton are lucky to have him. Atmosphere: The heritage feel felt like we were transported back in time. Waking up with mud house views and merchants chattering on the street. This is an experience of Dubai that is one of a kind and it’s a genuinely refreshing change from the luxury hotel experience. Rooms: Whilst the atmosphere and the vibe of the room was amazing, it fell short on cleanliness. Unfortunately we had a bed bug problem in our room. The first time we noticed it, we informed the reception and they immediately sent pest control to clean out the mattress. However, a few days later, my wife had spotted another tiny bug crawling under the duvet. On this occasion, we informed reception and the hotel manager immediately came to our room to investigate the issue and we were given a new room. This wasn’t ideal as we had to abruptly pack everything back up but the hotel staff were very helpful in transferring all of our belongings. We do have pictures of bed bugs which we showed the cleaners and hotel manager, but I will not share them here as the staff really did go out of their way to help us in this situation. The hotel manager did promise us that he would make it up to us but we didn’t hear back from anyone on the matter. I was quite disappointed by this as we had paid extra for a souq view balcony room, but due to an issue that is no fault of our own, we were downgraded to a non-balcony room for the last 2 nights of our stay. Overall: Great atmosphere and very friendly staff, especially Yaseen. Had it not been for him, I would most definitely have left a harsher review due to the bed bug situation, room downgrade and the false promise of compensation.

J

This was my second time staying here, it was even better than the first. Everything was absolutely perfect from the vibes, to the location, to the comfort, to the service… solid 10/10 The rooms were clean and cozy, despite the “old” look the atmosphere was so nice, and the location was super fascinating. its in the middle of an old traditional Emarati market and everything was so easy and convenient. staff was available 24/7 and service was 10/10 honestly. They were very welcoming. And a special, BIG thank you to Wassim — hands down the best worker there. He was always around, super attentive, and went out of his way to help us with anything we needed. even post check out! His energy, professionalism, and kindness really made our stay even more special. People like him turn a great hotel into an amazing one. I would definitely visit and stay here again.

Elena bgarcia

We stayed for 2 nights and it was honestly one of the most special stays we’ve ever had. The whole place feels like we just traveled abroad, the beige buildings, the wooden doors, and the quiet little alleys make it feel like you’re inside a movie set. It’s peaceful, beautiful, and full of character. Our room was spotless and really charming, with all the traditional details but still super comfortable. The staff were incredibly kind and always ready to help, which made the stay even better. We also had brunch at Saba’a, and it was amazing! the food, the view, the music, everything was perfect. It’s such a unique hotel, calm, authentic, and very different from the usual Dubai experience. Perfect for couples or anyone who wants to enjoy something special and peaceful 🩷