Zafiro Palace Palmanova

jinny kim

We had an amazing all-inclusive stay at this five-star hotel! The moment we arrived, the main lobby was impressive and elegant. The bellboys helped us with our luggage, and although check-in was officially at 3 p.m., we arrived at 1 p.m. and were able to check in smoothly — they even suggested going for lunch while our room was prepared, which worked out perfectly. Our swim-out room was incredible, and the private pool area was perfect for our family. The snack bar was also excellent. All facilities were new and very clean. Once, housekeeping missed our room, but when we called reception, they addressed it immediately. The professionalism and responsiveness of the team really stood out. A special thank you to the Kids’ Mini Club team, especially Julia, who did our kids’ Halloween face painting — my children loved spending time there and had so much fun. Antonio at the Mediterranean restaurant made our evening truly special, and during our anniversary dinner at the Japanese restaurant, he made us feel so valued and welcome. Alba greeted us warmly on our first day and served our first lunch with care and attention throughout our stay. Lastly, Manager Miguel helped us secure a table at the à la carte restaurant and handled everything professionally and kindly. Even though not everything was perfect, the staff’s kindness and dedication made our stay unforgettable. The property is modern, well-maintained, and conveniently close to the beach. We would definitely return and highly recommend this hotel!

paul mooney

What can I say but this was such a relaxing holiday. The setting was so peaceful for a couple even though there were families and children on site. There is an adult pool and area called the oasis pool, which has sun beds. There was plenty of beds available, we were getting a bed around 11 with no problem (so no getting up at silly hours) The site was absolutely spotlessly clean and the staff worked tirelessly all day and night. Onsite are numerous restaurants which serve amazing food for all, my wife is vegetarian. Food is served daily at the pool bar area for takeaway and there is also a restaurant at another pool. Drinks are served all day are excellent from cocktails to local beer and spirit mixers. The gym is well stocked for a hotel which I used daily and managed normal workouts with a bit of thought. If your are lucky to be club it is a cut above allowing for drinks and food to be ordered to your subbed for the ones who do not want to move, a member of staff is present all day. The staff are so helpful and many thanks to Hanna as she made our night at the restaurant special. We will be definitely be looking forward to our next visit.

Christina Costa

Perfect upmarket all inclusive resort for young families. Swim-up suites are worth the extra. Children's facilities excellent and also very close to the beach. Special shout out to Nereia at the kids pool and Nuria at guest services for being so friendly and helpful. The hotel arranged bed guards and lent us a pram for our stay. My 3 year old had a great time and we felt safe and relaxed (even when she ran off and behaved like a toddler). Loved the child-friendly atmosphere. October weather was also perfect :-)

Kseniya S

Very nice hotel. Great service everywhere. Nice food. Good animation for kids. Try SPA the specialists are very professional. We stayed in October with 2 yo child and were pleasantly impressed by the pools with warm salty water. Adults and the stay despite some rainy days. Thank you for a great service and quality 🙏🏽

Kelley Behrendt

Unassuming gem in Palmanova. When you arrive you will think it is a small hotel but once you enter the main lobby and walk down the stairs you will see the 3 main pools, loungers and the roof top… all so well maintained. I had lunch my first day at the pool restaurant (table service not take away) and it was fresh and a very reasonable price. Speaking of food the breakfast buffet is very nice with fresh made eggs, breads, pastries and fresh fruit (all I ate). The rooms are spacious (I only had the “standard” Junior suite) with a large terrace, king bed and soaking tub. You can walk to the beach in under 5 minutes out the back gate. I was so impressed with this property.