Secrets Mallorca Villamil Resort & Spa

Emily McCann

Overall had a good stay, but I don’t think it quite justifies the 5-star price tag. The hotel has a lot of character, is kept very clean and the staff were friendly throughout our stay. However, it’s definitely showing its age in places and could do with a refresh, particularly the bathrooms. We had a disappointing start as we were initially given a Junior Suite instead of the Double Deluxe Frontal Sea View room we had specifically booked. The room itself was fine, but it was directly below the breakfast restaurant and we were woken early by chairs scraping across the floor above us. To be fair to the hotel, they moved us when we raised the issue and the second room was exactly what we’d hoped for. The pool loungers were usually claimed early, although that’s no different to most hotels these days. Overall, we enjoyed our stay and the location is excellent. Just be aware that Paguera is very geared towards German tourists, with lots of German bars, restaurants and pubs. Nothing wrong with that, but if you’re looking for a more authentically Spanish atmosphere, it’s worth bearing in mind.

Christa Middler

We don’t know where to start to review this resort! We had the best time here. Service was beyond our imagination. Arina , Monika were exceptional and all the congierge, guest services went beyond in creating a wonderful time for us. Mathias also helped. Our room was immaculate , our main cleaning person ( sorry don’t know her name) we can’t thank her enough. We had the the Preferred club reservations and our breakfast and dinner was included. The food and selections plus quality were excellent. The staff was always helpful and kind, Kika the women at Breakfast was Just super. The grounds were wonderful, a shout out to those gardeners who watered and took care of all those beautiful plants early in the morning! Our entire experience was amazing. We traveled a lot in our lifetime, but we believe, this resort was just amazing. Have to thank our travel agent Dawn Kidd, who recommended it to us!! Sure hoping we can visit this beautiful place again!

Malcolm M.

A most enjoyable stay in a great location. We booked 7 nights in early June to celebrate a significant anniversary. The hotel was easy to get to by taxi from the airport. Taxi cost us €50 each way. The Hotel exterior entrance is a little unassuming but once inside, the air of calm compared to the bustle of the street is lovely. The staff are all smartly dressed in uniform and immediately on hand to assist. Check in was smooth and made even more pleasant by the glass of chilled cava offered to us. A special mention to Elisa on reception who helped to iron out a misunderstanding with our room. Our room had a wonderful view out over the grounds and towards the sea. The room was well appointed and was of a good size, with a full width balcony which we enjoyed each day with our morning cuppa and evening drinks. Equipped with two full width wardrobes (his and hers!) there was plenty of storage space (something often lacking in hotels these days). The bathroom was clean and the shower was spacious. Aircon was fine and very quiet. A complementary bottle of mineral water was included each day and the Nespresso coffee maker was replenished daily. Breakfast was a buffet affair with a good variety which changed slightly each day. There was an egg station where you could order freshly cooked omelettes etc. We enjoyed breakfast each day on the outside terrace which was absolutely beautiful. Come early because these tables fill up quite quickly. Each morning, members of the hotel staff passed around the restaurant chatting to customers and getting feedback. A nice touch. The hotel grounds are beautifully kept. The pool area was clean and shaded by trees and umbrellas. The scourge of the bench baggers (people marking sunchairs with towels and then disappearing) was present, but we never had a problem finding a chair. Might be more difficult in high season. There is easy gated access to the beach from the hotel grounds and we enjoyed a pre breakfast swim in the sea each morning. The pool restaurant/bar (Olios) served a good variety of drinks and food which we enjoyed on a couple of days. Each evening we were there, there was entertainment laid on from 21:00 -22:30 which was centred around the Piano Bar. We enjoyed drinks each evening while watching. The location of the hotel is pretty good. The promenade around the bay is lined with many bars and restaurants and we never had a problem finding reasonably priced dinners and drinks. Similarly, the main road at the front of the hotel is quite busy but without very much traffic. Lots of gift shops, small restaurants and bars. Plenty of life, but not of the kind you would find in Magaluf.... Overall we would highly recommend this hotel and enjoyed the peaceful atmosphere linked to the adults only philosophy.

Danielle Fitzgerald

We celebrated our honeymoon here. The staff went above and beyond to make this vacation special for us including a honeymoon champagne setup upon arrival and exquisite hospitality. I will note that during our stay the average age of guests were middle to older aged individuals—which is fine but we were hoping to mix and mingle a bit more with people of our age range. We paid for all-inclusive which I would not recommend. I say this because the hotel was a bit “boring”. Most people at the resort were sleeping or reading during the day, no music, no entertainment. There were maybe less than 5 people in the pool at a time. I huge con was also they didn’t slow drinks with you in the pool. This was a huge draw back to the all inclusive deal. We ended up spending a lot of time outside the hotel making the all inclusive not worth it for us. But again the staff and the hotel itself was absolutely perfect. I think if you’re going on a trip here to relax and lounge this is the hotel for you. But if you’re looking for a more upbeat social environment this may not be it for you. But the location was great. Very close to a lot of shops and restaurants.

Lucy Spy

We spent a wonderful 5 nights at the hotel. We stayed in a swim-up room and, although the weather wasn’t the best during our stay, I still made the most of the “private pool” as the water temperature was very pleasant. The ambiance of the hotel was fantastic, with spacious and clean rooms, a great breakfast selection, and plenty of delicious food choices in all the restaurants, including the buffet. The staff were amazing — a special thank you to Diego at reception, as well as Matias, Camila, and of course the lovely Monika. Nothing was ever too much trouble. We also used the spa facilities, and the deep tissue massage by an Argentinian lady (sorry, I can’t remember your name) was excellent. Overall, we had a fantastic stay and would happily return.