Waldorf Astoria Bangkok

Ethan Sall

As someone who’s stayed at top-tier luxury hotels across the globe, I don’t hand out 5 stars lightly. But this property earns it with grace. From the moment we arrived, the experience was flawless: the most welcoming check-in we’ve ever had, a calming and luxurious atmosphere that felt like a true retreat after exploring Bangkok, and staff who were genuinely kind, intuitive, and clearly proud of their work. Our room was thoughtfully designed, and yes—I’ll say it—the toilet was so good it made me look forward to bathroom visits. That’s a first. We hit a snag with the internet, but the team responded instantly with on-site IT support and even brought a backup hotspot to our room. That kind of proactive care is rare. If you value elegance, warmth, and service that anticipates your needs, this is the place. Waldorf Astoria Bangkok doesn’t just meet expectations—it redefines them.

Yi Ding

To be honest we’ve stayed many hotels with a lot better service and room amenities. Employees do not seem to be very motivated to provide personalized service. For example no one in the restaurant is aware it was my husband birthday when we were there. Front desk did not provide any information of the hotel amenities until we asked a bunch of questions…things like that. Everything felt standard. However, we need to give compliments to whoever’s in charge of food quality control. We had several meals in house and none made us disappointed. Food itself deserved a five star. Hopefully hotel can improve service in the future to make it a full package experience.

Serena Chang

I had an amazing stay here 2 weeks ago with my young daughter. The hotel is beautiful, with very comfortable, spacious and impeccable rooms, and an amazing breakfast spread. I was most impressed by the service provided which was always so prompt, efficient and very sincere. The staff treated my daughter and I with such warmth and kindness, and even provided a (paid) nanny service which I requested for at rather late notice as I had to leave her for a few hours. The nanny was very professional and my daughter really enjoyed playing with her. The spa was also a very nice experience with a lovely massage, with delicious tea and snacks served after. Special mention to the hotel staff at the breakfast restaurant, Pupae and May, Namfon at the spa, Rut who was stationed outside the hotel to help at the car drop off and many other staff whom I did not manage to get their names but who all made our stay exceptionally memorable and special especially for my little girl. Thank you to all!

Tony Stylu

Waldorf Astoria Bangkok is the kind of hotel you genuinely want to come back to. From the moment you walk in, you can feel it’s a top-tier place – but without any stiffness or pretension. The staff are extremely warm, professional and genuinely attentive. They don’t just “do their job”, they actually look after you: they anticipate what you need, remember your preferences and handle everything quietly in the background, so your stay just feels easy and comfortable. The location is perfect if you want to be in the heart of Bangkok but still have a calm base to escape to. You’re a short walk from Siam Paragon, Siam Center and Siam Discovery, plus the BTS, so it’s very convenient for shopping, restaurants and getting around the city. At the same time, once you’re back in the hotel, it feels like a different world – peaceful, refined, with beautiful views over the city and the green areas nearby. Watching the skyline in the evening from the room or the upper floors is a real highlight. The rooms are spacious, very well designed and extremely comfortable. The bed is genuinely one of those you don’t want to get out of in the morning, with great pillows and high-quality linens. The bathrooms feel almost like a private spa: large bathtub, walk-in shower with strong water pressure, great lighting and very good amenities. Housekeeping keeps everything spotless and fresh, and they manage to do it in a way that never feels intrusive – you simply come back and the room looks perfect again. Breakfast and the restaurants are another strong reason to stay here. The selection is wide, but more importantly, the quality is consistently high. Everything tastes fresh and carefully prepared, not like a random hotel buffet. Whether you go for Asian, Western or something lighter, you can feel the attention to ingredients and execution. Service during breakfast is also excellent – efficient, friendly and always ready to help without hovering over you. The rest of the hotel facilities are very much in line with the Waldorf name. The pool and common areas are beautifully done and offer a great place to unwind after a day in the city. The bars and lounge areas are stylish but relaxed, making them ideal both for a quiet drink and for meeting friends or work contacts. Overall, Waldorf Astoria Bangkok delivers exactly what you expect from a luxury hotel at this level: outstanding service, great location, beautiful interiors and a very high standard of comfort. It’s a place where you really feel taken care of, and that feeling alone makes it an easy 5-star review.

Mike van der Putten

We had the most amazing stay. Staff did everything they can for you without a limit. Rooms are beautiful and the pool is great. (Bit cold though) breakfast was the best that we had in whole asia. only downside is that the hotel is in the lower section of the skyscraper and that the residential area is on the top floors