Titanic Mardan Palace

Y L

If you love desserts, look no further—Titanic Mardan Palace absolutely nails it. The dessert selection is outstanding, with an impressive variety that feels indulgent and thoughtfully prepared. Most of the staff are friendly, attentive, and genuinely keen to help, which makes the overall experience relaxed and welcoming. The hotel itself is breathtaking: the interior design is luxurious, and the landscaped grounds are equally stunning, creating a real sense of grandeur throughout your stay. One area that could be improved is food labelling. It would be incredibly helpful if dishes were clearly marked as vegetarian, vegan-friendly, and nut-free, as this would make dining easier and more inclusive for guests with dietary requirements. Overall, a beautiful hotel with excellent service and unforgettable desserts—definitely a place worth visiting.

Noor Abuarja

Very Bad Experience – Extremely Disappointing Stay Unfortunately, our stay at this hotel was extremely disappointing and one of the worst experiences we have ever had. First of all, cleanliness was absolutely zero. The rooms were not clean at all. I was given four different rooms, and each time the staff simply handed me the key and asked me to go check the room myself to see if it was clean or not. The employee was not willing to come and inspect the room, which is completely unacceptable. The lighting in the rooms was terrible, with several lights not working or completely burned out. There was a very bad and unpleasant smell in the rooms and also in the hallways. Housekeeping was practically nonexistent. The minibar was not refilled, and the rooms were not cleaned during our stay. The bathtubs had visible shoe footprints, which clearly shows how poor the cleaning standards are. Some of the staff members were rude and unprofessional, which only made the experience worse. In the restaurant area, there were many cats walking around and jumping on people. We have a cat phobia, and this made us extremely uncomfortable while trying to eat. I want to strongly emphasize again that room cleanliness was unacceptable and far below any reasonable hotel standard. This hotel seriously needs better management, proper hygiene, and staff training. I do not recommend this hotel at all.

Anna Stenkjær

We had a wonderful stay at Titanic Mardan Palace. The service was excellent and the staff were genuinely kind and helpful, some were stronger in English than others, but everyone made a real effort to make us feel welcome. The all-inclusive food and drinks were a great bonus, with plenty of variety and good quality throughout our stay. The pools were exceptionally clean and beautifully maintained. The outdoor main pool was a bit cold, but considering it’s November, it was still refreshing and enjoyable. Overall, the atmosphere, service, and facilities made our stay very comfortable and memorable. Highly recommended for anyone looking for a luxurious and relaxing holiday experience.

Holly Hickman

Staying over the christmas period and my partners birthday. The hotel itself looks beautiful the decor is lovely however it is indeed of some much needed work and care. We were told no a la carte was open on the 25th December which happens to be my partners birthday, we were fine with this and booked for another day on that day it was torrential, raining, thunderstorms and cold when we asked how to get to our a la carte we were told there was no direct route through the hotel itself but had to walk through the rain. We were told they would get us a buggie over to the restaurant but when asking reception to help us cross they said they had no buggies we would have to wait an hour and a half by that time we would have missed the booking, we told them we will leave it and they offered no alternative or apologises just rudeness. After putting a review onto Google we got a phone call 2 days later to come and speak to reception, they said they would like to find a compromise and make us 'happy' but they couldn't offer us anything as we leave in 2 days time and before finding a way to sort the situation out we was asked to take down the review to which we said no as nothing had been sorted out. After waiting an hour the reception offered us a fish a la catre to which I am allergic and a bottle of champagne sent to our room after repeatedly explain I am pregnant and cannot drink. Nothing else was offered. The free a la carte was including in our package, not that we have received one. Unfortunately due to this experience the hotel gets 1 star review. Also mentioned to reception the health and safety risk the bath in the room poses you have to physically climb in to turn the tap on and climb back out with no railings to hold onto as I fell trying to get out of the bath and was left bruised, she said it was a design flaw. I will add pictures of the mould around the bath tub, I am also blonde I have found a ridiculous amount of black hair in the bath room and on the provided bath gowns. Another health risk is the balcony, it has not been mopped or dried out since the rain has started and has now begun to look like a little pool. We booked this hotel when it was considered an Indulgent escape it changed to a lux a few weeks before our arrival, it is understandable why.

Temitope Adeoye

Went to Titanic Mardan Palace on a family trip for a week and safe to say my family and I had an absolute wonderful time. Been there twice and can’t get enough of the palace. You can be there for a whole week and not get bored with the daily activities planned which will be sent to the lead passenger after your arrival. There are many areas to explore in the hotel as well. The rooms were great with wonderful views: the ambience was impeccable not to talk about other perks like the beach, gym, indoor and outdoor swimming pools, spa, karaoke nights, cinema, kids club, piano sessions in the lobby. The hotel also has 24hrs service which is good if your flight is at night. There are multiple options for the buffet service, the drinks are awesome as well. The Halloween event that was planned for kids was quite thoughtful and nice as the kids all enjoyed it.