Park Hyatt Abu Dhabi Hotel and Villas - Saadiyat Island

Alicia Garri

The hotel staff could not have been kinder or more attentive. We would especially like to highlight the exceptional friendliness and professionalism of the beach club manager, Pankaj, who truly made our experience even more special. Thank you all for everything. We will definitely be coming back soon and will happily recommend the hotel to our friends. Thanks. Alicia

Khalid alhammadi

Dear Park Hyatt Saadiyat Management Team, I am writing to formally express my deep dissatisfaction with the organization and services provided by the hotel during my wedding, which took place yesterday on January 3, 2026. Unfortunately, the overall experience was far below expectations and caused me significant stress on what should have been one of the happiest days of my life. To begin with, the bride’s room experienced repeated power outages throughout the day, which was extremely inconvenient and unacceptable, especially on such an important occasion. In addition, the music was stopped at exactly 11:00 PM, despite our expectations and prior experiences with the hotel. I would also like to highlight that no special or private room or suites was provided for us as the bride and groom on our wedding day. What added to my disappointment is the inconsistency in service. When my one of our family held her wedding at your hotel in February 2025, she was provided with a dedicated bridal suite, the music continued until 12:00 AM, and the overall atmosphere was calm and well-organized. Sadly, my experience was completely different. The environment was tense, and I did not feel comfortable or relaxed as a groom should on his wedding day. I believe the level of service provided did not reflect the standards expected from a hotel of Park Hyatt’s reputation. I hope you will take this complaint seriously, investigate what went wrong, and provide a clear explanation for the shortcomings we experienced. I look forward to your response and to understanding how this matter will be addressed. Sincerely, khalid alhammadi

Anmol Prabhakar

My wife and I went to the Cafe, one of the restaurants in the property, during our layover in Abu Dhabi. We ordered Guacamole and Quattro Formaggi pizza. We travel a lot and taste a lot of food but the guacamole we had here was scrumptious. We made a special request to meet the chef who made guacamole, she was a kind girl named Dia. The service was incredible, they made sure we were satisfied throughout our dine in. Really good experience! Fully recommended :)

Rani P

Excellent experience with check-in and room view, amenities and kudos to the housekeeping team (Mukesh and Anjanette) for making the stay perfect. Breakfast buffet had varied options, including made-to-order items that you can let the helpful waitstaff know to bring to your table. Something unique that I've not seen elsewhere is the option to order special pillows (image of options attached) for extra comfortable sleep. And besides luggage storage, Park Hyatt offers shower facilities in their Spa till 10pm, which is a life saver if you want to do a tour or something else before a late flight. ~ 30 mins to Abu Dhabi airport from hotel.

Insured ByMafia

Absolutely wonderful. The architecture inside the room was strange though. The washroom and the shower room cannot be locked from inside so there's no complete, 100% privacy. Never saw this anywhere else in the world. The housekeeping was top-notch. Thanks to Mukesh and Anjanette. Very prompt. Very professional. Aarya at front desk was awesome too. Very cooperative. Very accommodating. Very respectful. Tifany, Ikra and Rudrakshi in the breakfast room were very charming, very professional, and very welcoming. Everyone in the breakfast room was easily approachable, unlike other hotels where they avoid looking at you, lest you call them and ask for something. Overall, a great experience at the Park Hyatt Saadiyat Island. First time here, but definitely not the last time.