Paradisus by Meliá Gran Canaria

Andy Jennings

We had the most wonderful stay at Paradisus Gran Canaria this February and genuinely cannot recommend it highly enough. From the moment we arrived, we were made to feel like VIPs. We became Red Circle members in October last year, and after this trip we are so glad we did – the level of attention, care and personalised service throughout our stay was exceptional. The resort itself is kept to an incredibly high standard. Everything from the grounds to the facilities and rooms was immaculate, and you can really see the pride the team takes in maintaining such a beautiful environment. One of the absolute highlights of our stay was the candle-lit dinner. The food was outstanding and the service was flawless – it was a truly special experience and one we will remember for a long time. We would also like to give a very special mention to Daniel at The Reserve beach, who looked after us with service that went above and beyond. His attention to detail, warmth and professionalism made our beach days extra special. Another big thank you to Gustavo, who took great care of us with all things Circle. He was incredibly helpful, attentive and ensured everything ran smoothly throughout our stay. Overall, this was a flawless experience from start to finish. Exceptional service, beautiful surroundings and unforgettable moments – we are already looking forward to returning.

Billy Grimshaw

We had a wonderful time at Paradisus and found each and every member of staff to be happy, attentive and knowledgable when asked questions. We travelled with our small baby and needed plenty of specific bits of help at various stages of the trip, with the staff at the pool bar “The Shack” particularly accommodating. The beds are enormous and very comfy, the rooms are spacious, the cleaning each day is done to a good standard and the view out to the sea is phenomenal. The highlight for us, especially considering this is an all inclusive, has been the food. We have not had one bad meal and have had some brilliant ones, having visited all bar one restaurant and the buffet at plenty of occasions. Again, here the staff could not be more accommodating and the chefs seem to take real pride in their cooking. If I could give six stars I would!

tomi bujáki

A truly impressive hotel in every respect. Located directly by the ocean, in a peaceful and quiet area. The entire property radiates refined, understated elegance. Our room was wonderful, with a stunning ocean view (premium room with ocean view). The whole staff works every single day to ensure that guests feel great and enjoy a truly exceptional experience. The cuisine is excellent — delicious dishes, wide variety. We tried almost all the restaurants, and believe me, it’s absolutely worth it. In addition to the craft workshops — which are surprisingly enjoyable even for adults — there are free sports, yoga and meditation sessions as well. The entertainment team is incredibly kind and well‑prepared. We loved every moment. It was an unforgettable experience for us, and we truly hope we can return one day.

Grace parsons

We stayed for 7 nights in The Reserve Premium Ocean View room. This was my first stay at a Melia hotel since achieving Gold status and my first all-inclusive experience. The resort is large with plenty of restaurants, bars and places to relax. As Reserve guests, we had access to a private pool, breakfast area, lounge and beach, plus up to three excursions. The food was excellent and the drink selection was great (tip: order a gin and tonic — they free-pour generously!). Although restaurants require reservations, the buffet was the standout for us due to its variety and quality. The ham and cheese wraps were -- chef’s kiss. Unfortunately, during our stay I had a jacket stolen from our room and my husband had €40 taken from his wallet. We reported it and staff apologised, saying they would check room entry records. We had thankfully locked most valuables in the safe, and I strongly recommend others do the same. It’s disappointing to experience this at a five-star resort. The spa deserves special praise. I booked a full body massage and a rituals treatment — not cheap, but worth it. The facilities were excellent, the treatments were incredible, and the staff (especially the receptionist who helped us choose treatments) were friendly and attentive. I highly recommend booking directly with them. For excursions, we chose the rum distillery and banana plantation. The distillery itself was enjoyable, but the hotel-organised transport was disappointing. We were dropped off with no clear return instructions, and after finishing we waited an hour in the rain for the taxi. Although the hotel apologised, they said it was outside their control. As a result, we cancelled the plantation visit. I wouldn’t recommend external excursions unless transport reliability improves. However, the in-house experiences (star gazing and wine tasting) were fantastic. Service overall was mixed. Some staff were excellent and attentive, while other times we waited over 25 minutes for service even when it wasn’t busy. One standout was José D, who was consistently hardworking and friendly — thank you! The rooms were lovely, with a well-stocked minibar, turndown service and a great private balcony. However, first-floor Reserve rooms can be noisy due to live music. It didn’t bother us, but light sleepers may want to request a higher floor. Lastly, the Circle membership was pushed quite heavily. The sales staff were polite, but being approached multiple times after declining felt overwhelming. Overall, I would rate the resort three stars. It’s pleasant, but to reach five stars they need to improve service consistency, address transport issues for excursions, and resolve the theft concerns.

Loredana Gatenby

Our 4-night stay at Paradisus Gran Canaria was nothing short of extraordinary. From the moment we arrived, we were welcomed with genuine warmth and exceptional hospitality that immediately made us feel special. This was truly one of the most luxurious and unforgettable holidays we have ever experienced. The hotel itself is absolutely stunning — elegant, modern, beautifully designed, and perfectly maintained in every detail. The atmosphere throughout the resort is sophisticated yet relaxing, creating the perfect balance between luxury and comfort. Every area of the hotel, from the rooms to the pools, restaurants, and gardens, was immaculate and thoughtfully curated to create a world-class experience. What truly sets this hotel apart is the incredible staff and level of service. Every single member of the team went above and beyond to ensure our stay was perfect. The professionalism, kindness, attention to detail, and genuine care shown by the staff were simply exceptional. We felt valued and looked after during every moment of our stay, and nothing was ever too much trouble. The dining experience was also outstanding, with excellent food quality, beautiful presentation, and fantastic variety. Every meal felt like a fine dining experience. Combined with the breathtaking surroundings and first-class facilities, it created a truly premium holiday experience. Paradisus Gran Canaria exceeded every expectation we had. It is the definition of luxury, elegance, and outstanding hospitality. We left with unforgettable memories and are already looking forward to returning. We would highly recommend this hotel to anyone looking for a truly special and high-end holiday experience in Gran Canaria.