Seaside Palm Beach

Mike Romanowicz

Really disappointing stay. We booked Seaside Hotel specifically for the wellness facilities. The sauna and steam room were a big part of why we chose this property at this price point. During our stay, a wind event led to what they called “force majeure,” and half the hotel was effectively shut down, including the spa facilities. No alternatives were offered. No extended hours. Nothing. I completely understand prioritizing safety. What I don’t understand is how you can close major amenities and still expect guests to pay the full $600+ nightly rate without any adjustment. When a significant portion of what you’re selling isn’t available, the price should reflect that. That’s basic fairness. What made it worse was the follow-up, or lack of it. After raising the issue, the executive team said they would “look into it.” No one ever got back to me. I had to chase them down myself just to get closure, and even then the answer was essentially no compensation, no credit, nothing. Just a rigid stance and a shrug. For a hotel that markets itself as luxury, the service recovery was anything but. Luxury isn’t just nice furniture and a beach location. It’s how you handle problems. They failed that test. There are plenty of hotel options in Maspalomas at this price point. This one is absolutely avoidable.

Barbara Devlin

Beautiful hotel, full of character. The staff are amazing, so friendly and helpful. The room was lovely with a great view of the sea and a good sized balcony with comfy chairs. The food was excellent quality and we ate in the restaurant a lot. There’s plenty to entertain in the gardens, a lovely big pool and quality live music every evening. The area has plenty to do whether you like long beach walks, wildlife spotting, shopping, or beautiful parks such as Parque Tony Gallardo nearby. Our return flight was evening and we were given late checkout free of charge which made leaving so much easier. We’ll definitely come back here, it’s fabulous.

A C

Seaside Palm Beach is one of the best hotels I’ve stayed at in Gran Canaria. The location is unbeatable — just steps from the Maspalomas Dunes and surrounded by a beautiful palm grove, which makes the whole setting feel very special and relaxing. The design is unique, with a retro style that feels fun but still very elegant. The facilities are excellent: multiple pools, a wellness area, and plenty of space to relax. I especially loved the outdoor areas and how calm everything feels despite being a larger hotel. The food was another highlight. Breakfast had a huge variety and everything was very high quality, and dinner was consistently excellent. Service throughout the hotel was exactly what you’d expect from a 5-star property — professional, friendly and very attentive. If you’re looking for a luxury stay in Maspalomas, especially close to the dunes, this is a fantastic choice.

Mark Chaplin

We were placed here for 10 nights by our insurance after my wife had a serious accident. The staff couldn’t have been more helpful, ice packs at 3pm or 3am were no problem and the duty manager checked on us every couple of days which was kind. Breakfast was a real treat everyday and the pools relaxing and well supervised. Lunch by the pool was high quality and the staff friendly but professional. We look forward to visiting again when we can really enjoy the facilities.

Mark Hill

We stayed at the Seaside Palm Beach at the end of October, and it was one of the most relaxing holidays we’ve had in a long time. The hotel is great – the 70s theme is very cool, especially the vibe and décor of the formal bar. Would highly recommend going All Inclusive – we got really good value out of it. Our favourite part of the day was lunch at the pool bar, where the food was excellent! The premium drinks package was also above expectations, with Taittinger champagne on offer. The breakfast and dinner buffets are top quality, and the two à la carte restaurants are well worth a visit – especially since one visit to each is included in the All Inclusive. Lastly, it’s hard to argue with the location. The sand dunes national park next door adds to the tranquillity, and there’s a fantastic one-mile promenade walk along the clifftop to the next beach resort. If you can get a beach-view room, the sunrises are spectacular. Overall, a strong recommend!