Olé Tropical Tenerife

Kay

Perfect hotel! 100% recommend for couples wanting to recharge and relax of all ages! The staff are so welcoming and any slight problems are dealt with instantly we only had one minor problem and it was dealt with instantly. Room was beautiful!! Felt super spoilt getting the suite room, two beautiful balconies and the cleanest hotel I’ve ever stayed in. The pool entertainment staff are so wholesome and full of life, Eric is absolutely adorable and so welcoming to all, Full of energy and chat.. I didn’t get to know the other pool entertainers names but they were all amazing, such good fun! A little extra to our holiday we purchased the day beds on all inclusive, felt like VIP with additional drinks and fruit! Food was really lovely! I’m a salad gal and I was absolutely in my element while my partner is for the carbs and he was obsessed with the pastas and pizzas! Don’t want to leave! Will for sure be coming back’ Also a big shout out to the pool guard! Always so polite with everyone even when he has to repeat no drinks around the pool a million times a day 😂 He was always helping out with getting the day beds right for us and putting my partner in the shade! Thank you for our stay ❤️

Lisa Jane

I don’t usually review hotels as I travel a lot. This hotel is absolutely fantastic was at the best a few weeks ago and this is definitely better for adults! Entertainment during the day is great, drinks are good, food very nice. A mixed crowd which is good in my opinion I’m 50s yes there’s stag & hens but all well behaved friendly. The manager kris (a lady) is amazing very present organised a certain dish always ready to help. Will definitely return amazing value. Entertainment great ! Staff great ! Kris brilliant! Thank you for a perfect 10 nights

Cam Cotton

The hotel definitely has potential and could be a really nice place to stay, but unfortunately it feels like it needs a bit of a shake-up. The facilities and location have plenty going for them, but the overall experience is let down by the standard and consistency of some of the service. At times, it feels as though staff interactions and the level of service can vary depending on the guest, which can give the impression of preferential treatment. I also found the response to maintenance requests particularly disappointing. On one occasion, I waited around 48 hours for an issue to be addressed and had to raise the matter on approximately five separate occasions before it was eventually attended to. That said, the restaurant staff were fantastic and genuinely couldn’t do enough for you. They were friendly, attentive and made a real effort to provide good service, which was greatly appreciated. It’s a shame because there is clearly a lot of potential here. With improved organisation, consistency and a fresh approach to customer service, I believe the hotel could become a much better place to stay.

Dorothy Kater

Absolutely brilliant hotel .All staff so good especially Eric and thomas entertainment team. We really enjoyed our stay. Bar staff outstanding and funny. Made us fell so welcome Pavel and Bobby. The rooms cleaned every day. Clean sheets and towels daily. Will be back ASAP.

Martin Trett

I just came back from Tenerife,had a week in the Ole Tropical,all inc. We had a room with a suite,it was very basic,2 seater settee and table was wobbly,bathroom was good size with plenty of gels for shower. Bedroom was small,2 beds together to form double,not much room to move between bed and wardrobe. Beds made every day with fresh towels,unfortunately the same dead flies all week,nothing actually cleaned. Biggest let downs were,No kettle for cup of tea in morning,nothing in fridge,just 2 empty glasses. All the staff were very friendly and helpful,food was excellent,pool was immaculate,animation teamwere superb. Drinks were great,plenty of fruit and drinks given away regularly. The room meant I would not stay again. Everything else was fantastic.