Melia Phuket Mai Khao

Linden Jackson

Had a great stay at Meliá Phuket Mai Khao for 5 nights with a Luxury Escapes package which included all our meals and drinks throughout the day at the pool. It was a luxury resort for the 2 of us to relax and enjoy not having to think about anything. The staff and management were very friendly and accommodated us very well. I am Gluten Intolerant (Ceoliac) and the restaurant and all hospitality staff knew of my dietary needs, they created a special menu for both restaurants that allowed me to not have to think about what I could eat. They recognised us each time we went to eat, even remembering our room number... very friendly and great service. The location was great and the room with it's private pool and outdoor bath was very enjoyable and romantic. The room was large and an escape when needed. Internet services were great. All was exceptionally clean and the activities including bike ride around the village and beach was fun... the spa was amazing and so relaxing. Definately worthwhile for couples, but there were some families as well.

Amélie-Mara Bosse

We spent almost 10 days at the Meliá Phuket and our stay was wonderful. We were greeted with a cold drink and shown to our room. All the staff were very friendly and respectful. The rooms are beautiful and spacious, and with the terrace and a bathtub in the room, you can really relax. The breakfast was also delicious, with a wide selection of Thai specialties. The staff was very attentive, and the Guest Experience team was always happy to give us tips for excursions. All in all, our stay was fantastic, and we will definitely be back.

buzz ff

This is my third time visiting Phuket and my first time staying at the Melia hotel. The hotel environment, decor, and facilities are excellent. The bedding in the room is comfortable, allowing for a very good rest. The breakfast is very tasty. I'd like to thank the front desk staff, Ms. Candy and Ms.Beam, for being very attentive and considerate. She provided a detailed introduction to the hotel, not only arranged for our room to be next to our friends' but also kindly arranged a room upgrade. If I come to Phuket next time, I think I will choose the Melia hotel again.

Jason Luong

Beautiful, spacious, well-kept rooms, with gorgeous and large showers that join indoors to outdoors. Very peaceful and beautiful green/floral outdoor areas and corridors, with lovely pool areas to enjoy. The photos don’t quite do it justice. The staff are lovely, courteous, gracious and try so hard considering English is not their first language for most. Changing breakfast menu and daily activities keep things interesting! Highly recommend this place!

Fatma J

I cancelled my booking at Meliá Phuket Mai Khao within less than two hours of booking, before any stay took place, after realising the room was not practically suitable for three adults based on how it was advertised. The room was listed for three people with one king bed, with no clear disclosure upfront about the extra bed arrangement or the impact this would have on usable space. Even with an extra bed, the room would not reasonably accommodate three adults and multiple suitcases, making the stay impractical. Despite explaining this clearly and attempting to resolve the matter politely, the hotel refused any flexibility, relied strictly on a non-refundable policy, and eventually stopped responding. The cancellation was made well in advance of the stay, giving the property ample time to resell the room. Given this notice period and the rigid response, it gives the impression that guest fairness was not a priority, regardless of whether the room could easily be rebooked.