Grand Mercure Phuket Patong

Rahul Chawla

We had a wonderful experience during our stay at Grand Mercure hotel in Thailand. The location is absolutely spot-on — close to major attractions, restaurants, and activities, yet tucked away just enough to feel peaceful and relaxing. It made getting around with our toddler really easy. What truly stood out was the hospitality of the staff. They were warm, attentive, and went out of their way to accommodate our requests, whether it was heating up food or helping with small needs at odd hours. The availability of food overnight was a huge plus, and we especially enjoyed the specials by the pool — the burgers were delicious! The breakfast buffet also offered a fantastic variety to start the day right including vegetarian Indian food. The swimming pool is amazing, and we spent quite a bit of time there as a family. We also used the kids room and showers next to spa area. The amenities are well thought out and modern, which made the stay comfortable. While the rooms are slightly on the smaller side and the balcony space is very limited, these were minor trade-offs compared to everything else the hotel offers. Overall, as a couple traveling with a toddler, we thoroughly enjoyed our stay and would happily return. Highly recommended for anyone looking for convenience, comfort, and truly welcoming service.

Samina Ahmed

We had a great stay at Grand Mercure hotel. The staff were very helpful and professional. Especially the staff at breakfast and dinner they were very courteous and friendly. The hotel is in a great location as you have everything close by. Patong beach is a 7 minute walk and Central shopping centre is a 15 minute walk. It is a very busy and live area. The only improvement I may suggest with the hotel is cleanliness of rooms. Overall cleanliness was okay however at times there were dust and hair in places. Otherwise a lovely place to stay.

saumya thareja

Check-in experience was nice, However details regarding the amenities at the property were not properly explained. Like shuttle service to the beach etc. Property is Excellent. Close to tourist activity zone. staying here was a nice experience and value for money. Specially their breakfast Buffet is exceptional. Variety, staff, specialty coffee, etc.. it was too elaborate and would satisfy everybody's needs. also to mention, they have a well equipped kids room. So if travelling with family it might be a goto spot at the property. Overall would rate it 4.9/5. very good stay.

Nisha Asif

We had a wonderful stay at Grand Mercure Phuket. The hospitality was excellent from check-in to check-out—staff were friendly, polite, and always helpful. The rooms were beautifully decorated with a perfect mix of modern comfort and Thai style, very clean and relaxing. The food was delicious with a great variety and quality. Overall, a very comfortable and memorable experience. Highly recommended for anyone visiting Phuket.

Anisur Miah

Breakfast was decent with a good selection of food, including halal options, an egg station, and a juice area where you can mix your own drinks. However, the breakfast area felt a bit understaffed, as plates took a while to be cleared and we sometimes ended up using the same cutlery. There was also no ketchup available during our stay. We stayed in a Deluxe Pool Access room, but despite the room type, it felt quite small. There were also quite a lot of mosquitoes around the room area. The amenities provided were good, and an iron with ironing board was included, but the toilet seat was loose. A 2,000 THB deposit was required at check-in. We tried the hotel’s seafood buffet, which was okay overall, but the seafood options were quite limited, so we ended up enjoying more of the meat dishes instead. The desserts were definitely the highlight, especially the Japanese cheesecake, which was absolutely divine and unlike anything we’ve had elsewhere. The hotel offers a buggy service that drops you off at nearby points to save you some walking, which was really convenient. The location itself is also decent, with the main Patong streets within walking distance and Jungceylon mall only a short walk away.