Hotel Chatur Playa Real Resort

Beth Calvesbert

We visit Tenerife regularly and this is were we stay! We have visited other hotels on the island and honestly this place is not only great value for money and in the best location if your looking for a quiet part of Adeji but It's perfectly placed for walking into town, To he girls on receptions are always at our beck and call for anything we need and the staff are friendly and attentive! Our rooms are spacious and are kept spotless and our children loved Jóse and now Ernesto from the ents team who always have time for them. This hotel doesn't have Broadway shows every night and doesn't serve Michelin quality food... But that doesn't take from the wonderful experience here! Breakfast is fresh hot and tasty everyday and themed dinner nights keep things different! Our children are pretty simple eaters so are catered for pretty well. We have been back 6 time and our 7th trip is booked.... Don't trust all the reviews check it out for yourself 😊

Modris Romulis

We had a great stay overall! The staff were incredibly friendly and professional, exactly as you’d hope for. ​As a family hotel, it’s perfect for kids. Our 5-year-old son had a blast and made several friends in the play area. We stayed in the apartment zone; while the rooms are a bit dated and could use a renovation, they were kept very clean by the housekeeping staff. ​The food offered plenty of variety for everyone. While some dishes were occasionally a bit cold, there was always fresh fish or meat being cooked to order, which was excellent. The drinks and the beer were also a highlight! ​The only real downside was the bed linens, which occasionally had some stains. If the hotel could pay more attention to that, it would be a huge improvement. Overall, the great vibes made for a lovely holiday."

Katie Preston

We have had a brilliant experience. Events and activities were really inclusive and staff were lovely. we had a problem with taxis on our last full day trying to get to a boat trip early but a lovely receptionist called Eleanor managed to call the boat company and get us on a different boat rather than us wasting money and missing out. A big thank you to her and she was incredibly empathetic towards our situation as it wasn’t our fault. I would highly recommend this hotel especially for families :)

Mihai Petrisor

This was by far the worst holiday experience we have ever had. A so-called 4-star hotel… honestly, it barely deserves 2 stars, and that’s being generous. We stayed in an apartment with a kitchen and everything was old, worn out and poorly maintained. The air conditioning didn’t work at all, and the bathroom had a horrible sewage smell that made it almost impossible to stay inside. There was mould everywhere — absolutely disgusting. The food was a complete disaster. Super basic, no taste, zero quality. Everything looked cheap and rushed. Frozen pizza, dry food, nothing fresh or enjoyable. We even got stomach problems, and we heard the same from many other guests. The staff were incredibly rude and uninterested. No smiles, no greetings, no help — zero professionalism. There were long queues at reception with people desperately trying to change rooms, but change them with what? All the rooms are the same — a total mess. If you have children: RUN! This place is dirty, outdated, uncomfortable and nowhere near the standard you would expect in Tenerife. This was the worst holiday of our lives. We absolutely do NOT recommend this hotel. Avoid it at all costs!

Dragos Nicolae Manole

I would class it over average. Not sure how apartments are like, but before we arrived we were worried about the food, reading the reviews. I can tell you there's nothing to worry for. Maybe selection of food not as diversified as expensive hotels, but everything I tried been tasty! Big pool is heated. Love it.