H10 Costa Adeje Palace

Oliver Seymour

This hotel was beyond our expectation, especially for the price. Everything is grand, modern. Really relaxing and beautiful. The decor is wonderful and very balanced. The facilities like the pools are wonderful. We had breakfast here and there were many options with great quality. The staff are incredibly helpful and polite. There was live music in the evening, beautiful views, I couldn’t fault it at all. We are usually further down the island where I believe there’s much more to do in regards to immediate shops, restaurants, and bars, so location wise it wasn’t as close, but that’s not a negative, what you’ve got in the hotel itself balanced it out.

Graham Wickes

Mixed Feelings – Nice Hotel but Not Great Value for Money First impressions were good — a nice, clean reception area, perhaps a little dated, but perfectly acceptable. We were upgraded to a Junior Suite in the Privilege section, which was a lovely room and a great start to our stay. A bed is a bed to me (perhaps not to my wife!), but overall the room itself was very nice. However, it did begin to feel like the upgraded room may have been smoothing over some of the hotel’s shortcomings. We stayed half board, as we couldn’t justify the extra £90 per night for drinks. That said, when you’re paying €2.80 for a 500ml bottle of water and €11.90 for a gin and tonic, you quickly realise they’ll find their margin somewhere. At those prices, I personally expect everything to be fully functional and well maintained. I understand this isn’t marketed as a 5-star hotel, but in many ways they are charging 5-star prices. Unfortunately, several maintenance issues were noticeable: •   Three out of four pool tables were not working •   Broken tiles/slabs around the pool area •   Pool tiles missing and sitting on the pool floor •   What appeared to be a waterfall feature not working, left with stagnant, muddy water containing live larvae •   Decorative water fountains running but filled with algae The buffet food was good — if you arrived early. Go later and dishes tended to be dry and cold. We didn’t try the à la carte restaurant, so can’t comment on that. In truth, we found ourselves looking forward to eating out in the evenings. One highlight was the piano bar after dinner, which we really enjoyed for a final drink. We were travelling as a group with three rooms. While we were fortunate to receive an upgrade, the other rooms were not — and one in particular was very dated. Notably, none of the website photos show this style of room décor, which felt misleading. When we raised some of these concerns with customer services, we were met with a surprisingly defensive attitude. My brother-in-law was even told that he was wrong about the website photos, and the matter became unnecessarily argumentative. A small goodwill gesture — even a credit to the bar tab — would likely have resolved things amicably, but instead the defensive approach left a sour taste. Don’t get me wrong — it is a nice hotel. It’s just tired in areas and, in our opinion, not good value for money when compared to other hotels in the same price bracket. We’ve stayed in both 3-star and 5-star hotels across more than 20 countries, so we feel we have a fair basis for comparison. This is the first time I’ve felt the need to write a slightly negative review, which is disappointing in itself.

Оксана Бурцева

Everything was great !The hotel grounds are green and well maintained, and the pools are filled with warm seawater. A special thanks to the waiter, Bruien, who was always friendly, attentive, and willing to help. The hotel is conveniently located just a 10-minute walk from the stunning Playa del Duque beach. We really enjoyed our time there.

Charmeon Robinson

Hotel location was excellent!! Everything I could have needed was within walking distance. The staff was amazing, very professional, and friendly. The only thing was there were no tea kettle or coffee in the room. Having a morning tea or coffee on that great balcony would have been perfect. Otherwise, the bed was comfortable and the room was very clean. I would certainly stay at this property again.

Jolan Cardoen

First it’s important for me to thank the team of waiters in the buffet section, especially Esau, as they made the experience way more enjoyable. Now for the review, the hotel itself is super pretty with a super impressive main hall giving a beautiful view on the seafront, every member of the staff is nice to you and will treat you with respect (so be nice to them if you go there yourself), the access to the rooms is well thought, if you go to hotels like this all the time it’s simple, you get a bracelet that serves as a credit card and you pay at the end of your stay (checkout) the bracelet is used to open the door to your room, we slept in the lateral sea view which gave a beautiful view on the seafront as well. The food was amazing (congrats to the cooking team) and I wasn’t sick a single day, they have high standard when it comes to hygiene so you might think it’s weird to say that but it’s important for me. The evelators look super cool 🤙🏻 there are lots of things you can book from the hotel itself so it’s very practical when you’re short of activities to do, if I had to say ONE negative thing (it’s not that bad) there is no underground private parking, you park on the road in front of on the side of the hotel, why am I being picky ? Because we had a rental car and if you scratch it you need to pay, so be very careful when parking there. Overall near perfect experience, would recommend and would come back just for Esau my man 🤙🏻 I FORGOT ONE IMPORTANT THING FOR SPORTIVE PEOPLE LIKE ME, the gym is unfortunately horrible, it’s really for a desperate workout, you’ll have to go to a gym in town to actually workout, they have a leg curl/extension, dumbbell that go up to 17.5KG a cable machine that’s almost broken and has 3 attachments. Had to mention it sorry 😅